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Future Inns Cardiff Bay

4.0 star property

Photo gallery for Future Inns Cardiff Bay

Interior entrance
Exterior
Breakfast, lunch and dinner served
Reception
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk

Explore the area

View map
Hemingway Road Cardiff Bay, Cardiff, Wales, CF10 4AU
  • Place, Wales Millennium Centre
    ‪6 min walk‬
  • Place, Cardiff Bay
    ‪2 min drive‬
  • Place, Principality Stadium
    ‪3 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬

Room options

View all photos for King Suite, 1 King Bed & Lounge with Sofa Bed

King Suite, 1 King Bed & Lounge with Sofa Bed

King Suite, 1 King Bed & Lounge with Sofa Bed

8.6 out of 10
Excellent
(31 reviews)
  • 58 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Standard Double, 1 Double Bed & Sofa Bed

Standard Double, 1 Double Bed & Sofa Bed

Standard Double, 1 Double Bed & Sofa Bed

8.8 out of 10
Excellent
(100 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Twin, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin, 2 Double Beds

8.6 out of 10
Excellent
(140 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Twin, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Accessible Twin, 2 Double Beds

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Double, 1 Double Bed & Sofa Bed

In-room safe, desk, blackout curtains, iron/ironing board

Accessible Double, 1 Double Bed & Sofa Bed

8.6 out of 10
Excellent
(23 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room With Two Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Double Room With Two Double Beds

  • Sleeps 4

View all photos for Double Room with Sofa Bed

In-room safe, desk, blackout curtains, iron/ironing board

Double Room with Sofa Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

View all photos for Superior King Suite

In-room safe, desk, blackout curtains, iron/ironing board

Superior King Suite

  • Sleeps 2

Contemporary Accessible Double

  • Sleeps 4

Contemporary Accessible Twin

  • Sleeps 4

King Suite, 1 King Bed & Lounge With Sofa Bed

  • Sleeps 4

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About the area

Cardiff

With a stay at Future Inns Cardiff Bay in Cardiff (Butetown), you'll be a 5-minute drive from Cardiff Bay and 5 minutes from Cardiff Castle. .This hotel is 2.8 mi (4.5 km) from Principality Stadium and 3 mi (4.8 km) from Cardiff University.

What's nearby

  • Wales Millennium Centre - 6 min walk - 0.5 km
  • Cardiff Bay Waterfront - 7 min walk - 0.7 km
  • Cardiff Bay - 2 min drive - 1.4 km
  • Principality Stadium - 3 min drive - 2.7 km
  • Cardiff Castle - 4 min drive - 3.1 km

Getting around

  • Cardiff Bay Station - 8 min walk
  • Cardiff International Airport (CWL) - 39 min drive

Restaurants

  • ‪Coffee Mania - ‬9 min walk
  • ‪PizzaExpress - ‬12 min walk
  • ‪Quantum Coffee Roasters - ‬10 min walk
  • ‪wagamama - ‬11 min walk
  • ‪Nando's - ‬12 min walk

About this property

Future Inns Cardiff Bay

Bayside hotel with a 24-hour front desk and a restaurant
Future Inns Cardiff Bay offers 197 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 197 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and a banquet hall.
Grab a bite to eat at Thomas Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). English breakfasts are available daily from 7:30 AM to 10 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cardiff? This hotel has facilities measuring 4489 square feet (417 square meters), including conference space. Free self parking is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
Thomas Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily English breakfast available 7:30 AM to 10 AM for a fee: GBP 16 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Thomas Restaurant

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4,489 square feet of conference space

Outdoors

  • On the bay

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Portable hoist available
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not accept American Express for onsite payments.

Renovations and closures

The following facilities are closed on New Year's Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16.00 for adults and GBP 8 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Future Cardiff Bay
Future Inns
Future Inns Cardiff Bay
Future Hotel Cardiff Bay
Future Inn Cardiff Bay Hotel Cardiff
Future Inn Cardiff Bay Wales
Future Inns Cardiff Bay Hotel
Future Inns Cardiff Bay Cardiff
Future Inns Cardiff Bay Hotel Cardiff

Reviews

Future Inns Cardiff Bay Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 820 out of 1523 reviews
Rating 8 - Good. 462 out of 1523 reviews
Rating 6 - Okay. 148 out of 1523 reviews
Rating 4 - Poor. 51 out of 1523 reviews
Rating 2 - Terrible. 42 out of 1523 reviews

Reviews

8/10 Good

Marsel Adel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 2 nights in Jul 2025

6/10 Okay

Tim

Business traveller
Liked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night stay for WMC Show

Great location for attending a show at Millenium Centre. Nice big rooms free parking. Had lovely meal in onsite resturant
Stayed 1 night in Jul 2025

10/10 Excellent

David

Stayed 2 nights in Jun 2025

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked how close it was to the Red Dragon centre and it was a nice walk to Cardiff Bay and into town.
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room nice hotel would have been useful to have more disabled parking spaces near the entrance
Stayed 1 night in Jul 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Concert stay.

Concert stay over,good location and lovely hotel, would stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Hayley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel - Great Location

Lovely location In Cardiff Bay, hotel clean and staff friendly. good choice of breakfast. would stay here again.
Stayed 1 night in Jul 2025

6/10 Okay

Myshelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our check in was very quick and the staff were all very friendly. our room was okay but the bed !!!! was so uncomfortable I could not sleep in it so was glad we had a bed settee in the room to use, which was a lot better than the bed provided. I would highly recommend the hotel to purchase new mattresses as comfort is the only thing missing...... Great breakfast and quick check out.
Stayed 1 night in Jul 2025

6/10 Okay

Adil

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Laigha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect
Stayed 2 nights in Jun 2025

2/10 Terrible

Nicola

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shocking stay. Queued for an hour to check in, no hot water in the room and no functional phone to call down to reception to report the problem. I have followed this up with hotel for a refund and they have accepted that all the problems were there but ‘unable to offer me a refund’ they have offered a complimentary upgrade for a future stay. I will never use this hotel again awful experience
Stayed 1 night in Jul 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Helpful staff, clean & well stocked with tea/coffee and parking on site. Most enjoyable breakfast even though it was very busy. Super stay thanks
Stayed 1 night in Jul 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Oliver

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spent 2 nights for my son’s graduation. Great place to say 😊
Stayed 2 nights in Jul 2025

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Were there for a gig at the pricipality staduim. Was about a 25 minute walk to the centre of Cardiff and another 5 minutes to the statium. Plenty to do in the hotels area too. Great place to saty in Cardiff.
Stayed 1 night in Jul 2025

6/10 Okay

Anna

Travelled with group
Disliked: Room comfort

Budget hotel

An expensive hotel for what is a budget hotel, no fridge, no drinking water, minimum tea, coffee, milk. Door card temperamental. Bed very hard. Corridors dirty.
Stayed 1 night in Jul 2025

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Excellent check in, although very busy they were quick & effficient. Hotel is very clean and rooms are very well maintained. Staff are incredibly helpful & very polite. Restaurant is excellent as well. Only hiccup was getting stuck in the lift due to a technical issue. This was however dealt with quickly & efficiently by the in house team & reception staff.
Stayed 2 nights in Jul 2025

6/10 Okay

Jacqueline

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
that people have celebrations, it would have been open and considerate to inform us about this. When I spoke to the evening staff, they apologised but could only provide us with an email address to contact. When I received an email, I was only offered an upgrade to a suite, if I book again and not on the occasion of a concert, sporting activity etc. So not putting customer satisfaction as a priority, they had my money and there was nothing I could do. Just not good enough!
Stayed 1 night in Jul 2025

6/10 Okay

Deborah

Travelled with family
Wouldn't stay again
Stayed 1 night in Jul 2025

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Danielle

Stayed 2 nights in Jun 2025