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Ox Hotel Carlisle

3.0 star property

Photo gallery for Ox Hotel Carlisle

Reception
Fitness facility
Twin Room
Exterior
Combined shower/bathtub, towels

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View map
HIlltop Heights, London Rd, Carlisle, England, CA1 2NS
  • Carlisle Cathedral
    ‪3 min drive‬
  • Carlisle Castle
    ‪4 min drive‬
  • Carlisle Racecourse
    ‪6 min drive‬
  • Carlisle (CAX)
    ‪16 min drive‬

Room options

View all photos for Twin Room

Twin Room

Twin Room

7.0 out of 10
Good
(15 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Iron/ironing board, free WiFi, bed sheets

Triple Room

7.2 out of 10
Good
(7 reviews)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room

Double Room

Double Room

8.2 out of 10
Very good
(69 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Carlisle

With a stay at Ox Hotel Carlisle in Carlisle, you'll be within a 15-minute walk of Carlisle Masjid and University of Cumbria. .This hotel is 1 mi (1.6 km) from Eden Rock and 1.1 mi (1.8 km) from Brunton Park.

What's nearby

  • Brunton Park - 18 min walk - 1.5 km
  • Carlisle Cathedral - 3 min drive - 1.7 km
  • The Sands Centre - 3 min drive - 2.1 km
  • Carlisle Castle - 4 min drive - 2.4 km
  • Carlisle Racecourse - 6 min drive - 3.6 km

Getting around

  • Carlisle Station - 7 min drive
  • Carlisle (CAX) - 25 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Pizza Hut - ‬3 min walk
  • ‪KFC Carlisle - ‬6 min walk
  • ‪Domino's Pizza - ‬14 min walk
  • ‪The Citadel - ‬3 min drive

About this property

Ox Hotel Carlisle

Hotel in Carlisle with a fitness center and a 24-hour front desk
Ox Hotel Carlisle offers 111 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include shower/tub combinations. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 111 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with shower/tub combinations are provided. Conveniences include electric kettles and free tea bags/instant coffee, and housekeeping is provided daily.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 7.99 per person
  • A bar/lounge

Things to do

  • Billiards/pool table
  • Gym
  • Table tennis

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 7.99 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Hilltop Hotel
Ox Hotel Carlisle Hotel
Ox Hotel Carlisle Carlisle
Ox Hotel Carlisle Hotel Carlisle

Ox Hotel Carlisle Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 87 out of 354 reviews
Rating 8 - Good. 128 out of 354 reviews
Rating 6 - Okay. 69 out of 354 reviews
Rating 4 - Poor. 32 out of 354 reviews
Rating 2 - Terrible. 38 out of 354 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly, the room was clean and affordable
Stayed 1 night in Jun 2025

6/10 Okay

Rachel

Business traveller
It was a very tired hotel with the bare essentials , no plugs near the bed and sadly we had some noisy neighbours that came in at god knows what time…. Breakfast was self service which was fine … but no staff about….on the plus there was plenty of hot water 👍
Stayed 1 night in Jun 2025

10/10 Excellent

Jacki

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and friendly and helpful staff.
Stayed 3 nights in Jun 2025

2/10 Terrible

Gary

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
My wife and I had an extremely disappointing experience at this establishment. The amenities were lacking; the bar had no draft options, the ice machine was out of service, and the overall environment was uncomfortably hot due to poor ventilation. Outside, the premises were in disrepair, with potholes and fallen signage contributing to an unkempt appearance. The room itself was far from satisfactory, featuring outdated and worn furniture, torn curtains, and debris such as dead insects on the window sills and skirting boards. The breakfast offerings were underwhelming, with the orange juice machine producing a thick sludge rather than fresh juice. There were no designated tables, and again, the lack of ventilation made the dining experience unpleasant. The most soulless place ever. Overall, I cannot recommend this place and advise potential guests to consider alternative accommodations.
Stayed 1 night in Jun 2025

8/10 Good

lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed with a colleague whilst working in the area.Dont be put off by the reviews.Rooms are a little dated but if your looking for a decent double bed , clean bathroom with powerful hot shower, smart tv , you can’t go far wrong staying here.I work up and down the country and have stayed in far worse hotels for a lot more money.Walking distance into town too.
Stayed 1 night in Jun 2025

8/10 Good

Lance W, Spokane

Stayed 1 night in Jun 2025

8/10 Good

Paul

Stayed 2 nights in Jun 2025

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities
After arriving and seeing the state of the property and checking out the room we decided not to check in as we were not happy at all as it didn’t look anything like the pictures shown when booking either on the inside or outside aspects of the hotel
Stayed 1 night in Jun 2025

10/10 Excellent

AMARESAN

Liked: Cleanliness, amenities, property conditions & facilities
Location is good, well maintained and clean, staff are good
Stayed 1 night in Jun 2025

6/10 Okay

JUNAID

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Filthy but cheap wrt to area and free parking
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Stayed 1 night in Jun 2025

8/10 Good

Harold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the staff who were all very smart and presentable,,nothing was too much for them ,vary clean and fresh smelling,,could not fault the rooms as we found everything just right,,and the most hot hot hot water that we've had in any hotel for a good few years,,so from both of us, it's a very good Thank You for our stay,,and we will see you again soon
Stayed 3 nights in Jun 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Ox was fine

Overnight stay on a tight budget and met expectation. Nice breakfast, quiet room, tv worked well, great bed, spacious, large bath and plenty of hot weather, quiet so slept well
Stayed 1 night in Jun 2025

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Luckily only booked for one night as I was passing through, as others have mentioned the hotel is in dire need of renovation, and could do with better cleaning
Stayed 1 night in Jun 2025

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Based on the price it was ideal as all I wanted was to break a long journey for a few hours sleep. Everything was clean. The furnishings are dated but then you can't have both plush decor and a low price. I did hate having to wade through cigarette smoke and vape clouds to get into the hotel. Why do guests congregate around entrances to pursue these disgusting habits.
Stayed 1 night in Jun 2025

4/10 Poor

David P

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The GPS will put you out on the main street and there will a large hill where you think it is supposed to be. It is on top of the hill so go up and to the right to find the check-in area. The room was adequate and okay for the price. The bathroom was not very clean and the room was outdated but again, it was a good price so you get what you pay for. I can't recommend it because of the overpowering smell of fecal matter when you first walk into the building. The restaurant/bar area was next to it but there was no way I was going to eat or drink there. The smell was confined to the front area but still. Nice staff.
Stayed 1 night in May 2025

8/10 Good

Kak

Stayed 1 night in May 2025

4/10 Poor

Gillian

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Staff where extremely friendly However the property smelt of damp The room has recently been renovated however toilet dripped all night Breakfast which was paid for in addition to room was not available when we got there Each breakfast item came out seperately and you had to eat your bacon and sausage then get eggs 5 minutes later, then beans and tomatoes 5 minutes later we left witout having mushrooms or hash browns - water in hot water for tea was luke warm TERRIBLE BREAKFAST experience
Stayed 1 night in May 2025

10/10 Excellent

Tina

Stayed 1 night in May 2025

8/10 Good

Jenifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was worth the money we paid... £35/night. Staff was friendly and helpful. Room was clean.
Stayed 1 night in May 2025

8/10 Good

Paula

Travelled with partner
Liked: Staff & service
Although room was clean some public areas need attention. Breakfast was excellent value for money. Was convenient for our needs for a one night stay over.
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Property conditions & facilities
Staff very pleasant and helpful, close to town and convenient for sightseeing
Stayed 2 nights in May 2025

6/10 Okay

Henry

Liked: Staff & service
Disliked: Property conditions & facilities

Time for Refurbishment

Hot and cold water at bath toom to room 73 not working. Th heater also not working, but, the reception provide portable heater upon feedback. The reception and Cafe staff are friendly and helpful.
Stayed 1 night in May 2025

8/10 Good

Lynda

Clean,comfortable, good breakfast. A good stop on the way up North.
Stayed 1 night in May 2025