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Pinegrove Hotel

3.0 star property

Photo gallery for Pinegrove Hotel

Meeting facility
Interior
Single Room
Standard Family Room (Sleeps 3)
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View map
262 London Rd, Carlisle, England, CA1 2QS
  • Place, Carlisle Cathedral
    ‪4 min drive‬
  • Place, Carlisle Castle
    ‪5 min drive‬
  • Place, Carlisle Racecourse
    ‪6 min drive‬
  • Airport, Carlisle (CAX)
    ‪15 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

7.6 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Family Room (Sleeps 3)

Standard Family Room (Sleeps 3)

Standard Family Room (Sleeps 3)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Family Room (Sleeps 4)

Standard Family Room (Sleeps 4)

Standard Family Room (Sleeps 4)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the area

Carlisle

With a stay at Pinegrove Hotel in Carlisle, you'll be within a 15-minute walk of Eden Rock and Carlisle Masjid. .This hotel is 1 mi (1.7 km) from University of Cumbria and 1.4 mi (2.2 km) from Brunton Park.

What's nearby

  • Carlisle Cathedral - 4 min drive - 2.7 km
  • Brunton Park - 4 min drive - 2.6 km
  • The Sands Centre - 4 min drive - 3.1 km
  • Carlisle Castle - 5 min drive - 3.4 km
  • Carlisle Racecourse - 6 min drive - 3.6 km

Getting around

  • Carlisle Station - 6 min drive
  • Carlisle (CAX) - 21 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Pizza Hut - ‬9 min walk
  • ‪KFC Carlisle - ‬6 min walk
  • ‪Costa Coffee - ‬8 min walk
  • ‪The Citadel - ‬3 min drive

About this property

Pinegrove Hotel

Hotel in Carlisle with free parking
Pinegrove Hotel offers 24 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

This Carlisle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 24 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • English breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 10 for adults and GBP 10 for children
  • A bar/lounge

Conveniences

  • Guidebooks

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10 for adults and GBP 10 for children
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit

We should mention

This property does not have elevators

Property is also known as

Pinegrove Hotel Hotel
Pinegrove Hotel Carlisle
Pinegrove Hotel Hotel Carlisle

Reviews

Pinegrove Hotel Reviews

7.0

Good

7.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness
Rating 10 - Excellent. 51 out of 185 reviews
Rating 8 - Good. 57 out of 185 reviews
Rating 6 - Okay. 32 out of 185 reviews
Rating 4 - Poor. 18 out of 185 reviews
Rating 2 - Terrible. 27 out of 185 reviews

Reviews

2/10 Terrible

Joanna

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never stay here. Horrible.

From the start to the finish, this hotel is horrible. the receptionist kept saying the place was getting refurbed, but clearly we didnt get a refurbed room in the roof for a family of 3. Smelt bad, looked bad, felt bad. Didnt get to try the free breakfast as we couldnt get out of there fast enough, didnt want skirvy. The shower had cobwebs within arms reach & on the ceiling above, we could clearly see 2 dead mice & a dead bird.
Stayed 1 night in Jul 2025

6/10 Okay

Tania

Liked: Staff & service, room comfort
Disliked: Cleanliness

Disappointing

Lovely big room and bed was very comfy. However, cleanliness let it down. We had someone elses towels left hanging on bathroom door and the bin was filthy inside. Also, surprised no mattress protector.
Stayed 1 night in Jul 2025

6/10 Okay

Bakhtiar

Travelled with family
Stayed 1 night in Jul 2025

6/10 Okay

Stephen

.
Stayed 1 night in Jun 2025

4/10 Poor

David

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing

Booked a single room. Very small, no table or chairs, bathroom and toilet across the landing, very dated and run down. Would not stay again.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

The gentleman checking us in was super nice and hospitality. Breakfast was delicious, minus the instant coffee. Our family room was basic but had everything we needed. The shower was interesting to use.
Stayed 1 night in Jun 2025

6/10 Okay

Catherine

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Claire

Stayed 2 nights in Jun 2025

4/10 Poor

Julie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
rooms had a smell and felt generally dirty
Stayed 1 night in Jun 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
RIP off hotel, clearly double booked the room and failed to honour the booking with hotels.com that was made months in advance of the rat run the wall ultra marathon race. Profiteering….claimed to have no relationship with hotels.com, no evidence of the booking except on review I found an invite on the hotels.com messaging service for online checkin. This caused a great deal of stress for myself and my wife to find alternative accommodation in an over booked town. Luckily we found a pub, 25 minutes away……
Stayed 1 night in Jun 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly excellent staff, who were very helpful.
Stayed 1 night in May 2025

8/10 Good

Ryan

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were very polite, but the breakfast was average and a little greasy, but they were very attentive. The facilities were very dated and our window didn't shut properly and there was not another room for us to go to, not a massive issue in the end though as it was pretty quiet outside. Overall was a pleasant stay and would stay again, I would recommend maybe some uniforms and some modernising of the rooms though and maybe purchase something that cooks with less fat as well.
Stayed 1 night in May 2025

8/10 Good

Mustaq

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good customer service But outdated building Overall is food
Stayed 1 night in May 2025

6/10 Okay

Sonia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Too noisy. Yelling from next door. Good value for money breakfast.
Stayed 1 night in May 2025

8/10 Good

Peter

Travelled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in May 2025

2/10 Terrible

Mark

Stayed 1 night in May 2025

4/10 Poor

Roxanne

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I would not stay again very Dirty on staircase and no milk in the room and pipes keep Banging
Stayed 2 nights in Apr 2025

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
A no nonsense property. It's exactly what's needed, wifi, shower and a kettle.
Stayed 1 night in Apr 2025

2/10 Terrible

gowcikan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsatisfied

Very poor service. Room is very dusty and toilet shower broken and very inadequate flow of water. Not the room they showed in the online. Lot of out side noices
Stayed 1 night in Apr 2025

10/10 Excellent

Lorna

Stayed 1 night in Apr 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service
Everyone was so kind, and I can't wait to see what they do with the improvements! I will be back.
Stayed 1 night in Apr 2025

8/10 Good

Danielle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service

Friendly overnight stay in Carlisle

Old building with character in a good position on main road going into Carlisle from South with good parking. Very friendly and helpful staff and excellent value for money. Good sized room but not much furniture
Stayed 1 night in Mar 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay. Helpful staff.
Stayed 1 night in Feb 2025