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GHL Arsenal Hotel

Photo gallery for GHL Arsenal Hotel

Outdoor pool, pool umbrellas, pool loungers
Reception
Point of interest
Lobby
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Barrio Getsemani Calle Arsenal No 8B-58, Cartagena, Bolivar, 130001
  • Place, Cartagena de Indias Convention Center
    ‪1 min walk‬
  • Place, Clock Tower
    ‪5 min walk‬
  • Place, Plaza de la Trinidad
    ‪5 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬

Room options

View all photos for Luxury Room

Luxury Room

Luxury Room

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room (Bay View)

Luxury Room (Bay View)

Luxury Room (Bay View)

9.0 out of 10
Wonderful
(7 reviews)
  • Bay view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(28 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

9.0 out of 10
Wonderful
(20 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Cartagena

With a stay at GHL Arsenal Hotel in Cartagena (Cartagena Walled City), you'll be steps from Cartagena de Indias Convention Center and Cartagena's Pegasos's Wharf. .This boutique hotel is 0.4 mi (0.7 km) from Clock Tower and 0.6 mi (0.9 km) from Plaza de la Trinidad.

What's nearby

  • Cartagena de Indias Convention Center - 1 min walk - 0.1 km
  • Clock Tower - 5 min walk - 0.4 km
  • Plaza de la Trinidad - 5 min walk - 0.4 km
  • Bolivar Square - 8 min walk - 0.7 km
  • Walls of Cartagena - 9 min walk - 0.8 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 15 min drive

Restaurants

  • ‪San Nicolás - ‬2 min walk
  • ‪Terraza Municipal - ‬3 min walk
  • ‪Mar de las Antillas - ‬2 min walk
  • ‪La Casa de Socorro - ‬2 min walk
  • ‪Juan Valdez Centro de Convenciones - ‬1 min walk

About this property

GHL Arsenal Hotel

GHL Arsenal Hotel offers 72 accommodations with minibars and safes. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 72 guestrooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Corozo & Timbal Terraza, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Corozo & Timbal Terraza - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Corozo & Timbal Terraza

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from May 7 2026 to June 7 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 60000 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Allure Chocolat
Allure Chocolat Cartagena
Allure Chocolat Hotel
Allure Chocolat Hotel Cartagena
Allure Chocolat Karisma Hotels Resorts Hotel Cartagena
Allure Chocolat Karisma Hotels Resorts Hotel
Allure Chocolat Karisma Hotels Resorts Cartagena
Allure Chocolat by Karisma Hotels Resorts
ure Chocolat Karisma s s Cart
Arsenal Hotel
GHL Arsenal Hotel Hotel

GHL Arsenal Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 756 out of 1005 reviews
Rating 8 - Good. 157 out of 1005 reviews
Rating 6 - Okay. 57 out of 1005 reviews
Rating 4 - Poor. 19 out of 1005 reviews
Rating 2 - Terrible. 16 out of 1005 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Natalia

Stayed 3 nights in Feb 2026

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We thoroughly enjoyed our stay at GHL Arsenal. From the moment we stepped in from the heat, Alfonso made our stay extra special by greeting us with a lovely welcoming smile and a cold, delicious mixed fruit drink. It was perfect timing and set the tone for the rest of our stay. Breakfast was a la carte with lots of options and the happy hour drinks helped to end the day. The rooftop infinity pool was by far, the highlight of our stay. The incredible views of Cartagena's harbour were perfect up there. All in all, Alfonso and the rest of the staff made our trip a memorable one.
Stayed 2 nights in Jan 2026

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Alfonso extremely helpful in English and Spanish.
Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth

Stayed 6 nights in Jan 2026

10/10 Excellent

Richard

Liked: Cleanliness, amenities
Great hotel. Clean and quiet. Rooftop pool for the win!
Stayed 2 nights in Jan 2026

10/10 Excellent

Randall, Tazewell

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The Arsenal was a very nice hotel with an excellent location in Cartagena. We found the staff to be very friendly and helpful. The breakfast was also worth the money. Our only complaint was that the advertised gym wasn’t much to brag about. I would highly suggest getting out and walking around the hotel on your first day there and check everything out because there’s so much close by the hotel. Getsamani actually begins right in the back door! I would definitely recommend the arsenal for a first time stay.
Stayed 7 nights in Jan 2026

10/10 Excellent

Luz

Stayed 3 nights in Jan 2026

8/10 Good

Mariana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and good location
Stayed 2 nights in Jan 2026

10/10 Excellent

Ester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very pleasant stay at the Arsenal, very clean rooms. Conveniently located and walking distance to attractions. Most of all the great customer service especially from Juan & Alfons in the reception and Karen in the breakfast service. I felt valued and appreciated. Keep up the great work
Stayed 2 nights in Jan 2026

10/10 Excellent

Akhtar, Union City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place but breakfast staff are treating thier job as a hustles (which might be for them) thus not much engaged in anyway
Stayed 2 nights in Jan 2026

10/10 Excellent

Lenis

Stayed 7 nights in Jan 2026

10/10 Excellent

Joanne

Stayed 5 nights in Jan 2026

10/10 Excellent

Jacques

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was fantastic, very knowledgeable and helpful. Maria at the front desk was on point. She was so professional and friendly. Same to be said for Karen at the concierge desk. The breakfast was delicious. I had the opportunity to try exotic fruit. It was so delicious. The roof top restaurant had fabulous views of the city. We enjoyed our ceviche in this beautiful atmosphere. Our rooms were spotless. The location of this hotel was also ideal, close to the historic old town center and the hub of activities.
Stayed 3 nights in Jan 2026

10/10 Excellent

Shanika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and staff was amazing.
Stayed 5 nights in Dec 2025

10/10 Excellent

Jess

Travelled with group
Liked: Cleanliness, amenities
My stay at GHL was just what I needed away from the holiday noise in Getsemani. This was my first time visiting Colombia, and being 5 minutes walk away from the Clock tower & Walled City- the location was perfect! Breakfast was tasty, though I opted for the traditional scrambled eggs, coffee and toast. No complaints there. Rooftop pool was amazing! The views were nostalgic and it really added a nice touch to the property. The luxury room was a little smaller than I expected from the pics online; but comfortable nonetheless. I travelled with my friend celebrating her birthday who stayed nearby, so not technically solo but my lodging was. Safety wasn’t an issue for me in this area.
A visitor at the pool
View from the roof
Centro de Convenciones Cartagena de Indias
Classic cheeseburger and fries to complete pool day
Stayed 4 nights in Dec 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, the cleaning staff were very attentive. The pool is the perfect size to cool off after exploring the city. Front desk staff were super attentive and accommodating. The breakfast that I ordered was fantastic. Hotel is walkable to anywhere you would want to see.
View from the back of pool toward the Boca Grande area
Stayed 6 nights in Dec 2025

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay at GHL Arsenal Hotel. I had a great experience staying at GHL Arsenal Hotel. From the moment I arrived, the staff was wonderful. The front desk team was especially helpful with recommendations for dining and sightseeing, which made my stay even better. The rooms were very clean, well maintained, and comfortable. Housekeeping did a great job throughout my stay, and everything felt fresh and taken care of. I truly enjoyed the comfort of the room. The restaurant food was very good, and the rooftop pool was a highlight. The view from the rooftop is absolutely amazing. I even worked from the rooftop during my stay and was able to enjoy the pool while getting work done, which made the experience even more enjoyable. Overall, everyone was friendly, the service was excellent, and the hotel offered a great balance of comfort, location, and atmosphere. I really enjoyed my stay and would happily return.
Stayed 3 nights in Dec 2025

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
The staff was very friendly. This is not a 5-star property in any way.
Stayed 4 nights in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop pool awesome
Stayed 2 nights in Dec 2025

10/10 Excellent

XXX

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Less vegetarian options for breakfast. Other that everything was good.
Stayed 2 nights in Dec 2025

8/10 Good

Ali

Liked: Cleanliness, amenities, property conditions & facilities
More English speaking staff members at high traffic service stations (restaurants, bars, massage). Such as understanding words like menu, price equivalence to US dollar. More information on the guest policy on the website before booking!
Stayed 3 nights in Dec 2025

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Staff was kind, rooms nice, breakfast great.
Stayed 3 nights in Dec 2025

8/10 Good

Jameelia

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
The staff was great and welcoming.
Stayed 7 nights in Dec 2025

10/10 Excellent

Raúl

Stayed 4 nights in Dec 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Comfortable and safe
Stayed 1 night in Nov 2025