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GHL Arsenal Hotel

4.0 star property

Photo gallery for GHL Arsenal Hotel

Outdoor pool, pool umbrellas, pool loungers
Property preview
Lobby sitting area
Lobby
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

View map
Barrio Getsemani Calle Arsenal No 8B-58, Cartagena, Bolivar, 130001
  • Cartagena de Indias Convention Center
    ‪1 min walk‬
  • Clock Tower
    ‪3 min walk‬
  • Port of Cartagena
    ‪4 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

9.0 out of 10
Wonderful
(13 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(25 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room (Bay View)

Luxury Room (Bay View)

Luxury Room (Bay View)

8.4 out of 10
Very good
(5 reviews)
  • 24 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Cartagena

Located in Cartagena (Cartagena Walled City), GHL Arsenal Hotel is within a 5-minute walk of Cartagena de Indias Convention Center and Centenary Park. .This boutique hotel is 0.4 mi (0.7 km) from Clock Tower and 0.6 mi (0.9 km) from Plaza de la Trinidad.

What's nearby

  • Cartagena de Indias Convention Center - 1 min walk - 0.2 km
  • Clock Tower - 3 min walk - 0.3 km
  • Walls of Cartagena - 6 min walk - 0.6 km
  • Bocagrande Beach - 2 min drive - 1.8 km
  • Port of Cartagena - 4 min drive - 2.8 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 15 min drive

Restaurants

  • ‪San Nicolás - ‬2 min walk
  • ‪Terraza Municipal - ‬3 min walk
  • ‪La Cocina de Pepina - ‬3 min walk
  • ‪Sierpe - ‬6 min walk
  • ‪Juan Valdez Centro de Convenciones - ‬1 min walk

About this property

GHL Arsenal Hotel

Hotel with free breakfast, steps from Cartagena de Indias Convention Center
GHL Arsenal Hotel offers 72 accommodations with minibars and safes. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 72 guestrooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Corozo & Timbal Terraza, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Corozo & Timbal Terraza - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Corozo & Timbal Terraza

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 60000 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Allure Chocolat
Allure Chocolat Cartagena
Allure Chocolat Hotel
Allure Chocolat Hotel Cartagena
Allure Chocolat Karisma Hotels Resorts Hotel Cartagena
Allure Chocolat Karisma Hotels Resorts Hotel
Allure Chocolat Karisma Hotels Resorts Cartagena
Allure Chocolat by Karisma Hotels Resorts
ure Chocolat Karisma s s Cart
Arsenal Hotel
GHL Arsenal Hotel Hotel

GHL Arsenal Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 737 out of 1006 reviews
Rating 8 - Good. 171 out of 1006 reviews
Rating 6 - Okay. 58 out of 1006 reviews
Rating 4 - Poor. 20 out of 1006 reviews
Rating 2 - Terrible. 20 out of 1006 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful rooftop pool. Very nice room, clean, very comfortable bed.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice place.
Stayed 4 nights in Jun 2025

10/10 Excellent

Rodney

Stayed 3 nights in May 2025

10/10 Excellent

Mikayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was excellent! Grounds are clean and nicely decorated, and the room was always kept clean and was very spacious. The service was my favorite part, everyone was so kind and genuinely helpful and it felt like they cared about my stay. That always goes a long way. The pool and rooftops were great amenities. I was a solo female and always felt safe.
Stayed 5 nights in May 2025

10/10 Excellent

Norma, LA PORTE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Mariano

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel has an amazing view to see Cartagena Bay, the buffet breakfast was excellent, the hotel is super clean and very friendly staff. I highly recommend this hotel. we had a great stayed.
Stayed 4 nights in May 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything
Stayed 1 night in May 2025

10/10 Excellent

Lallman

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff and everything on par
Stayed 1 night in May 2025

10/10 Excellent

Claudia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experiences, friendly and helpful staff. Will recommend
Stayed 2 nights in May 2025

8/10 Good

Esteban Mendez

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El hotel es hermoso, sus habitaciones espaciosas y muy limpias, la infraestructura del hotel muy buena y su personal muy atento. Lo unico "malo" es que en las noches no lo sentí muy seguro, aunque nos dijeron que ahí nunca ha pasado nada.
Stayed 3 nights in May 2025

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super atencion y muy limpio
Stayed 1 night in May 2025

10/10 Excellent

Arelys

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabian, Cristian and all staff are the better
Stayed 4 nights in May 2025

10/10 Excellent

Sadacie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Kin Ling

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great location, close to everything - sightseeing, food and drink options, and the pier. Staff were great and hotel was great overall
Stayed 2 nights in May 2025

10/10 Excellent

Andrea

Stayed 1 night in May 2025

10/10 Excellent

Mckinley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, Great Price

The stay was nice, staff very nice and helpful. The location was not ideal for us but great for walking everywhere.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one day stay very nice close to historic center
Stayed 1 night in Apr 2025

8/10 Good

Aby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Jeff, Lyndhurst

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They kicked me out
Stayed 6 nights in Apr 2025

10/10 Excellent

Lynell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Isaac

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria

Travelled with family
Liked: Amenities
Santiago and Alfonso were very knowledgeable, helpful, and personable. It made our stay wonderful!
Stayed 4 nights in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Nadia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, the staff at this hotel went above and beyond to make us feel welcome and cared for. Every interaction—from the front desk to housekeeping—was warm, professional, and genuinely thoughtful. What stood out most was the attention to detail and the willingness of the team to accommodate every request with a smile. Whether it was offering local recommendations or simply checking in to ensure everything was perfect, the staff made us feel like valued guests every step of the way. It’s rare to come across a team so committed to providing exceptional service, and it made a lasting impression. The hotel itself was clean, comfortable, and well-appointed, but it was the people who truly made the experience outstanding. Highly recommend staying here—you’ll be well taken care of!
Stayed 5 nights in Apr 2025

10/10 Excellent

Sergio

Stayed 2 nights in Apr 2025