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GHL Arsenal Hotel

4.0 star property

Photo gallery for GHL Arsenal Hotel

Outdoor pool, pool umbrellas, pool loungers
Property preview
Lobby sitting area
Lobby
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

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Barrio Getsemani Calle Arsenal No 8B-58, Cartagena, Bolivar, 130001
  • Place, Cartagena de Indias Convention Center
    ‪1 min walk‬
  • Place, Clock Tower
    ‪3 min walk‬
  • Place, Plaza de la Trinidad
    ‪5 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪11 min drive‬

Room options

View all photos for Luxury Room

Luxury Room

Luxury Room

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room (Bay View)

Luxury Room (Bay View)

Luxury Room (Bay View)

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(25 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

9.0 out of 10
Wonderful
(16 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Cartagena

Located in Cartagena (Cartagena Walled City), GHL Arsenal Hotel is within a 5-minute walk of Cartagena de Indias Convention Center and Centenary Park. .This boutique hotel is 0.4 mi (0.7 km) from Clock Tower and 0.6 mi (0.9 km) from Plaza de la Trinidad.

What's nearby

  • Cartagena de Indias Convention Center - 1 min walk - 0.1 km
  • Clock Tower - 3 min walk - 0.3 km
  • Plaza de la Trinidad - 5 min walk - 0.4 km
  • Cartagena Cathedral - 6 min walk - 0.6 km
  • Walls of Cartagena - 6 min walk - 0.6 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 15 min drive

Restaurants

  • ‪San Nicolás - ‬2 min walk
  • ‪Sierpe - ‬6 min walk
  • ‪Terraza Municipal - ‬3 min walk
  • ‪Juan Valdez Centro de Convenciones - ‬1 min walk
  • ‪La Casa de Socorro - ‬2 min walk

About this property

GHL Arsenal Hotel

Hotel with free breakfast, steps from Cartagena de Indias Convention Center
GHL Arsenal Hotel offers 72 accommodations with minibars and safes. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 72 guestrooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Corozo & Timbal Terraza, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Corozo & Timbal Terraza - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Corozo & Timbal Terraza

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 60000 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Allure Chocolat
Allure Chocolat Cartagena
Allure Chocolat Hotel
Allure Chocolat Hotel Cartagena
Allure Chocolat Karisma Hotels Resorts Hotel Cartagena
Allure Chocolat Karisma Hotels Resorts Hotel
Allure Chocolat Karisma Hotels Resorts Cartagena
Allure Chocolat by Karisma Hotels Resorts
ure Chocolat Karisma s s Cart
Arsenal Hotel
GHL Arsenal Hotel Hotel

GHL Arsenal Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 735 out of 1000 reviews
Rating 8 - Good. 169 out of 1000 reviews
Rating 6 - Okay. 57 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente yo fui por aniversario de bodas. Primera vez en Cartagena y absolutamente todo relacionado con el hotel nos encantó. El botones Luis Alfonso muy amable y atento. Y en el desayuno que por cierto es delicioso nos atendió muy bien el señor Pomponio y la chica de café
Stayed 3 nights in Sep 2025

8/10 Good

Victor, York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

DANIEL G L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Jul 2025

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The employees are very professional, respectful, friendly, and always willing to help or resolve any issues you can encounter.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadia.
Stayed 4 nights in Sep 2025

10/10 Excellent

Joel, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful vacation in beautiful Cartagena, but this would not have been possible at any hotel other than GHL Arsenal. This hotel is the best: the rooms are well maintained, clean, and smell wonderful. The location is perfect, just a few minutes' walk (8 min) from the walled city, the same for the most attractive part of Getsemaní, and about a 14-minute walk from the marina where the boats depart. The service is excellent from all the staff, who are friendly and courteous. I would like to give a special mention to Pomponio, an extremely kind and helpful gentleman who treated us wonderfully, thank you! Note: The breakfast buffet is out of this world. As you can see in the video, that's how it tastes. Translated with DeepL (https://dee.pl/apps)
Stayed 4 nights in Sep 2025

10/10 Excellent

JHIGNA

Liked: Cleanliness, staff & service, property conditions & facilities
Room was a bit smaller than was expected but overall great hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Paula

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very convenient

The hotel is across the street from the Getsemani Convention Center. It is very convenient and just a 7-minute walk from good restaurants.
Stayed 4 nights in Sep 2025

10/10 Excellent

Andres, Cajica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La mejor ubicación, un muy buen precio. El servicio muy amable
Stayed 2 nights in Sep 2025

10/10 Excellent

Tais

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

4/10 Poor

Felipe

Travelled with family
Disliked: Cleanliness, room comfort

Pay 5 stars and get 3.

That is a 5 star hotel supposedly, but I’ve been to 3 star hotels that were better. The A/C in my room wasn’t working properly, no matter how high you’d set the temperature, the room was always freezing. The shower head was spilling water all around, except down below. The shower drain was also too small, making any 5 minutes shower become a pool. The breakfast was poor in options, some days there was someone pouring coffee at your table, some days not. The fruits were kind of flavourless, and the last day there was just one type of cheese(the one nobody wanted the day before). The rooms were clean late afternoon, almost the time we were coming back from tours and walks, the room floors were usually left soak and wet excessively and just one towel was left for me and my wife. The proximity to the Walled City is good, but that also brings a lot of noise. They were having concerts every night at the “Pegasus Muelle”, with loud music. I wouldn’t say it’s the worst ever, but for the price paid it should be better.
Stayed 4 nights in Aug 2025

10/10 Excellent

Shawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amazing staff is what makes this property great. Fabian is a huge asset to this hotel always going out of his way for guests , communicating and assisting. He is absolutely top level and future upper management. All staff smile and greet and create a welcoming experience Ledis (camarera), Faber (Mantenimiento), Katherine (recepción), Maria Fernanda (restaurante), stood out with attention to detail and going out of their way for guests daily.
Stayed 7 nights in Jul 2025

10/10 Excellent

kajul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely service
Stayed 7 nights in Aug 2025

6/10 Okay

Jessica

Travelled with group
Liked: Staff & service, amenities
It had great breakfast some minor Issues but all in all good .
Stayed 4 nights in Aug 2025

10/10 Excellent

Yesica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is super clean. The staff is super friendly. It was my friend’s birthday and the staff went up the room with a cake and sang Happy birthday. That was a very nice surprise! The hotel is close to everything. The pool area is well kept and is a vibe. Is great after walking around in the Cartagena heat. I would recommend this hotel to friends and family. 10/10
The pool area was amazing!!!
The complimentary breakfast was really good!
Stayed 5 nights in Aug 2025

8/10 Good

rebecca ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good. Breakfast was great. Staff was friendly. Room was comfortable.
Stayed 7 nights in Aug 2025

10/10 Excellent

Brandi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again!! Very safe and very convenient. The customer service was 10/10. The front desk was always there to open the door for you even at 4am when you’re coming from a night out. They don’t let outside visitors go up to your room which made me and my friend feel very safe.
Stayed 5 nights in Aug 2025

10/10 Excellent

Shaied

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff here was excellent! Nice property very conveniently located. Highly recommend.
Stayed 6 nights in Jul 2025

10/10 Excellent

Brandon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area….would be great for the guys or a family
Stayed 10 nights in Jul 2025

10/10 Excellent

Lorena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have been at! The staff is very friendly and are willing to assist you during your stay. The breakfast was really good and the views from the roof top pool are amazing! It is at a very good location. We walked everywhere. We did not need to use a uber or taxi. I would recommend to stay here.
Stayed 3 nights in Jul 2025

10/10 Excellent

Angelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite hotels to stay in. This is my 3rd time staying here.
Stayed 1 night in Jul 2025

8/10 Good

Beverly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at GHL Arsenal. The staff was amazingly pleasant. The restaurant in the hotel served fresh and tasty food. The location was perfect. It is just between Getsemaní and Centro. I can’t wait to go back.
Stayed 3 nights in Jul 2025

10/10 Excellent

jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellence stay & host members

Love my stay well located area near centric historical walking distance across the muelle n in the back opposite side getsamani town Alfonso n staff The guys on rooftop are the best host there so kind ,attentive friendly As a female solo travel, they made my birthday stay be on of the best one!!! They even sang happy bday for breakfast with a pastry ,Please don't look no further book here!!! Hasta luego Cartagena I sure will back staying here again!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Leslie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice lobby & rooms. The front desk & maid service were super friendly. The bar tenders & breakfast servers were inconsistently friendly. Breakfasts were very good. Be prepared to speak Spanish! We would stay here again!
Stayed 7 nights in Jul 2025