See all properties
Save

Hampton By Hilton Cartagena

4.5 star property

Photo gallery for Hampton By Hilton Cartagena

Outdoor pool
Business centre
Fitness facility
Exterior
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
Calle 8 Av San Martin, Cartagena, 130001
  • Place, Bocagrande Beach
    ‪2 min walk‬
  • Place, Rio Cartagena Casino
    ‪6 min walk‬
  • Place, Centro Comercial Nao
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪37 min drive‬

Room options

View all photos for 1 Queen Bed Nonsmoking

View from room

1 Queen Bed Nonsmoking

8.2 out of 10
Very good
(33 reviews)
  • City view
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Queen Room Nonsmoking W/sofabed

1 Queen Room Nonsmoking W/sofabed

1 Queen Room Nonsmoking W/sofabed

8.0 out of 10
Very good
(24 reviews)
  • City view
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for 2 Double Beds Nonsmoking

2 Double Beds Nonsmoking

2 Double Beds Nonsmoking

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 24 sq m
  • Sleeps 1
  • 2 Double Beds

View all photos for 1 Queen Room mobility Access Nonsmoking

In-room safe, desk, laptop workspace, soundproofing

1 Queen Room mobility Access Nonsmoking

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds, City View (Roll-In Shower)

Room, 2 Single Beds, City View (Roll-In Shower)

Room, 2 Single Beds, City View (Roll-In Shower)

  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Non Smoking, City View

Room, 2 Single Beds, Non Smoking, City View

Room, 2 Single Beds, Non Smoking, City View

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

Twin Room with View

  • 22 sq m
  • Sleeps 2

Room Standard

  • 22 sq m
  • Sleeps 2

Room Standard with View

  • 22 sq m
  • Sleeps 3

Similar properties

Outdoor pool, pool loungers
Holiday Inn Express Cartagena Bocagrande by IHG
Bocagrande
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,006 reviews
The price is NZ$182
9 June - 10 June
Holiday Inn Express Cartagena Bocagrande by IHG

About the area

Cartagena

Located in Cartagena (Bocagrande), Hampton By Hilton Cartagena is steps from Bocagrande Beach and a 5-minute drive from Cartagena de Indias Convention Center. .This luxury hotel is 2.3 mi (3.7 km) from Clock Tower and 0.3 mi (0.4 km) from Malecón Bahía de las Ánimas.

What's nearby

  • Bocagrande Beach - 2 min walk - 0.2 km
  • Rio Cartagena Casino - 6 min walk - 0.6 km
  • Centro Comercial Nao - 6 min walk - 0.6 km
  • Plaza Bocagrande Commercial Center - 12 min walk - 1.1 km
  • Castillo Grande Beach - 17 min walk - 1.5 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 17 min drive

Restaurants

  • ‪Hotel Capilla del Mar - ‬1 min walk
  • ‪Restaurante Arabe Internacional - ‬2 min walk
  • ‪Le Sorelle Pizzeria - ‬2 min walk
  • ‪Caffe napoli - ‬1 min walk
  • ‪Café Quindío - ‬3 min walk

About this property

Hampton By Hilton Cartagena

Hampton By Hilton Cartagena offers 135 air-conditioned accommodations with safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

32-inch flat-screen televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 135 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access and tour/ticket assistance.
Grab a bite from the snack bar/deli serving guests of Hampton By Hilton Cartagena. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6 AM to 10 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is available for a surcharge.
A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.
La Heroica - This rooftop bar overlooks the pool.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Heroica

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (99 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 11 floors
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Hilton Cartagena

Hampton Hilton Hotel Cartagena

Hampton Hilton Cartagena Hotel

Hampton By Hilton Cartagena Hotel

Hampton By Hilton Cartagena Cartagena

Hampton By Hilton Cartagena Hotel Cartagena

Hampton By Hilton Cartagena Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 509 out of 1000 reviews
Rating 8 - Good. 273 out of 1000 reviews
Rating 6 - Okay. 118 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Le Cresha

Liked: Cleanliness, property conditions & facilities
The room was clean and the staff were very nice. I couldn’t eat most of the breakfast (hot) because I do not eat red meat, but everything else was tasty.
Stayed 3 nights in Dec 2025

10/10 Excellent

YOLANDA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel. Comfortable beds, nice staff. Good breakfast
Stayed 4 nights in Jan 2026

10/10 Excellent

Nubia

Stayed 3 nights in Jan 2026

8/10 Good

MURIELLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room - professional staff - breakfast lacks variety. After 2 days, you get tired of the same food. In addition, they are renovating the hotel and the lobby is located on the 16th floor which was odd. Overall, the stay was agreeable.
Hotel lobby
Stayed 6 nights in Dec 2025

10/10 Excellent

YOLANDA

Stayed 6 nights in Jan 2026

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Al llegar al hotel durante la madrugada , el portero fue muy amable, cortés y amigable. Me acompañó hasta el elevador me dio instrucciones y con una sonrisa me dijo Le deseo una gran noche” Muy positiva la entrada!! Los muchachos de la recepción fueron muy positivos y amigables también. Me dieron toda la información detallada para mi estadía allí de 4 noches, el edificio muy limpio y organizado. Los empleados todos sonrientes, los de la limpieza, la cocina, los de la piscina, manteniento y bar fueron muy amables, atentos, energía positiva y feliz creando una atmósfera acogedora y única haciéndome sentir que estoy en casa. Aquí logré anotar algunos nombres que memoricé ….Francis, Fernando, Jesús, Arnold, otros más, pero me faltó el equipo de la cocina FABULOSO EQUIPO !! Son atentos, proactivos, excelente servicio al cliente, el área de comida o restaurante muy organizado, limpio, y lleno de alegria y calor humano. Me sentí como en casa y llena de mucha atención. Sus sonrisas lo demuestran todo. La chica que organiza los cuartos también muy amable y sonriente, excelente servicio en mi cuarto. Están Féliices de su trabajo y se les ve el orgullo en ser parte de Hampton Hotel. Lo recomiendo a todos para que tengan una experiencia maravillosa en el sector de Bocagrande. Hubo un accidente en la entrada de la cocina y admiré como todos colaboraban para recoger los platos rotos y en equipo con sonrisas y amabilidad todo quedó limpio y piso brillante. Excelente trabajo en equipo!!
Stayed 4 nights in Jan 2026

10/10 Excellent

Howard

Stayed 3 nights in Dec 2025

8/10 Good

Imad Anthony

Travelled with partner
Liked: Cleanliness
The first room had a bad AC unit, a water leak in the bathroom and squeaky mattress. 2 guys from maintenance were amazing. They moved us to another room and helped us with our luggage. Really nice and professional guys.
Stayed 4 nights in Dec 2025

8/10 Good

Charledrens

Stayed 5 nights in Dec 2025

10/10 Excellent

Sara

Stayed 4 nights in Nov 2025

10/10 Excellent

CHENYANG

Stayed 1 night in Nov 2025

8/10 Good

Matthew

Travelled with group
Liked: Cleanliness, amenities
Rooms were clean and the staff was very nice but my TV and room safe did not work and nothing was done after they were told. The hotel was also being renovated so it was very loud early in the morning
Stayed 12 nights in Nov 2025

2/10 Terrible

Amy Marie

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast was not fresh, eggs smelled like fish, serving pasta, chicken wings and lunch meat for breakfast. AC in the room was not working properly, very hot and could not rest/sleep well. AC left moisture in the room and the floors were always wet from the moisture. Limited toilet paper. Will not stay at the Hampton located in Cartagena when traveling to Colombia. Hotel not up to speed and the breakfast was extremely horrible
Stayed 8 nights in Nov 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Room was awesome. Staff was great. Will recommend to friends and family. Thank everyone.
Stayed 10 nights in Nov 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities
Room and the staff...Javier porter.
Stayed 3 nights in Oct 2025

6/10 Okay

Anibal

When I arrived on October 29th there was a receptionist by the name of Arnold that was disrespectful and rude just because he couldn’t find the stamp on my pass port and if it weren’t for another coworker of his that knows me because I’ve stayed there several times he would have continued to give me a hard time. And also if you don’t get up early they won’t come and clean your room at all it seems like they don’t like to work after a certain time.
Stayed 5 nights in Oct 2025

10/10 Excellent

Damian, San Juan

Stayed 2 nights in Oct 2025

10/10 Excellent

Óscar Sergio

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpieza y buena ubicación
Stayed 1 night in Oct 2025

2/10 Terrible

Jim

Liked: Cleanliness, staff & service
Hotel had no air conditioning
Stayed 1 night in Oct 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of everything, close to everything you might need
Stayed 1 night in Sep 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I am coming back

It was a good hotel closer to beach loca restaurants breakfast was good everyone in that hotel was very polite hotel it was safe place to stay el hotel es muy seguro los empleado muy buenos y respetuoso te puedes quedar como si tuvieras en tu casa
Stayed 8 nights in Aug 2025

8/10 Good

Natalia Andrea

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Lo único que no me gustó , el olor a húmedo de algunos pisos por el tapete que tienen en los pasillos, impregna las habitaciones.
Stayed 1 night in Aug 2025

8/10 Good

Luz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. Tight space around the beds. No microwave in room. Good breakfast. Staff at the entrance was very helpful, we had a person in a wheelchair and they help him get in and out of the taxi each time. They also helped us get a taxi that could fit us with suitcases and the wheelchair.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rudolph

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Aug 2025