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Hampton By Hilton Cartagena

3.5 star property

Photo gallery for Hampton By Hilton Cartagena

Outdoor pool
Lobby sitting area
Lobby
Rooftop terrace
1 Queen Room Nonsmoking W/sofabed

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View map
Calle 8 Av San Martin, Cartagena, 130001
  • Place, Bocagrande Beach
    ‪2 min walk‬
  • Place, Clock Tower
    ‪4 min drive‬
  • Place, Cartagena de Indias Convention Center
    ‪5 min drive‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪13 min drive‬

Room options

View all photos for 1 Queen Bed Nonsmoking

View from room

1 Queen Bed Nonsmoking

8.2 out of 10
Very good
(31 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Queen Room Nonsmoking W/sofabed

1 Queen Room Nonsmoking W/sofabed

1 Queen Room Nonsmoking W/sofabed

8.4 out of 10
Very good
(22 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for 2 Double Beds Nonsmoking

2 Double Beds Nonsmoking

2 Double Beds Nonsmoking

8.4 out of 10
Very good
(15 reviews)
  • 24 sq m
  • City view
  • Sleeps 1
  • 2 Double Beds

View all photos for 1 Queen Room mobility Access Nonsmoking

In-room safe, desk, laptop workspace, soundproofing

1 Queen Room mobility Access Nonsmoking

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds, City View (Roll-In Shower)

Room, 2 Single Beds, City View (Roll-In Shower)

Room, 2 Single Beds, City View (Roll-In Shower)

  • 21 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Non Smoking, City View

Room, 2 Single Beds, Non Smoking, City View

Room, 2 Single Beds, Non Smoking, City View

9.0 out of 10
Wonderful
(4 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Twin Room with View

  • 22 sq m
  • Sleeps 2

Room Standard

  • 22 sq m
  • Sleeps 2

Room Standard with View

  • 22 sq m
  • Sleeps 3

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Outdoor pool, pool loungers
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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,010 reviews
The price is NZ$226
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Holiday Inn Express Cartagena Bocagrande by IHG

About the area

Cartagena

With a stay at Hampton By Hilton Cartagena in Cartagena (Bocagrande), you'll be a 4-minute walk from Bocagrande Beach and within a 5-minute drive of Clock Tower. .This hotel is 1.8 mi (3 km) from Cartagena de Indias Convention Center and 0.2 mi (0.4 km) from Malecón Bahía de las Ánimas.

What's nearby

  • Bocagrande Beach - 2 min walk - 0.2 km
  • Castillo Grande Beach - 15 min walk - 1.3 km
  • El Laguito Beach - 17 min walk - 1.5 km
  • Clock Tower - 4 min drive - 2.4 km
  • Cartagena de Indias Convention Center - 5 min drive - 2.7 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 18 min drive

Restaurants

  • ‪KFC - ‬1 min walk
  • ‪Hotel Capilla del Mar - ‬1 min walk
  • ‪Restaurante Arabe Internacional - ‬2 min walk
  • ‪Le Sorelle Pizzeria - ‬1 min walk
  • ‪Paisa Parrilla - ‬2 min walk

About this property

Hampton By Hilton Cartagena

Hotel with free breakfast, 4-minute walk to Bocagrande Beach
Hampton By Hilton Cartagena offers 135 air-conditioned accommodations with safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

32-inch flat-screen televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 135 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access and tour/ticket assistance.
Grab a bite from the snack bar/deli serving guests of Hampton By Hilton Cartagena. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6 AM to 10 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is available for a surcharge.
A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.
La Heroica - This rooftop bar overlooks the pool.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Heroica

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (99 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 11 floors
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Hilton Cartagena
Hampton Hilton Hotel Cartagena
Hampton Hilton Cartagena Hotel
Hampton By Hilton Cartagena Hotel
Hampton By Hilton Cartagena Cartagena
Hampton By Hilton Cartagena Hotel Cartagena

Reviews

Hampton By Hilton Cartagena Reviews

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 502 out of 1004 reviews
Rating 8 - Good. 289 out of 1004 reviews
Rating 6 - Okay. 119 out of 1004 reviews
Rating 4 - Poor. 45 out of 1004 reviews
Rating 2 - Terrible. 49 out of 1004 reviews

Reviews

8/10 Good

Myrangelisse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a great location. You can walk to many restaurants, beach, malls and night life. Safe to walk around. The personnel is very respectful and friendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Bernardo

Business traveller
Disliked: Room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Edison

Stayed 4 nights in Jul 2025

10/10 Excellent

Camila

Liked: Cleanliness, amenities, property conditions & facilities
TODO PERFECTO! Gran servicio! Hermoso todo! Super buena ubicacion!!
Stayed 2 nights in Jul 2025

8/10 Good

Evelin

Stayed 4 nights in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and awesome staff

Great Hotel in down town Cartagena. Less than 20 minutes from the airport. Staff are very friendly and helpful. Most speak enough English to help you get settled in. I have to say the service here in Colombia is way better than in the USA, that’s not a knock on staff in the USA but it seems like the Colombians went way above board to make your stay pleasant. The breakfast was Colombian and delicious!! Highly recommend this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien
Stayed 4 nights in Jun 2025

10/10 Excellent

Delia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very accommodating and kind
Stayed 5 nights in May 2025

10/10 Excellent

Jon

Stayed 1 night in May 2025

6/10 Okay

Maria

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The service was amazing.. Jennifer who worked in the food area was great.. The reason for giving it low stars, is because they offer dinner price to include in your stay, but the food is not dinner food, just snack food and it was the same everyday.. not ideal for a 5 night stay.. plus they would run out of some items making it hard to choose. Very disappointed because I paid for something my kids did not like to eat as I did not get to pick from a menu. Also, this Hotel is maintenance very low, not to the standards of a Hilton, I booked thinking it was like the Hamptons by Hilton I had stayed in other places but not this was more like a Days Inn not a Hamptons. Very upset for the price I paid with low quality of comfort.
Stayed 5 nights in May 2025

4/10 Poor

sammy

Reservation was not submitted correctly and the hotel had a hard time checking me in
Stayed 1 night in May 2025

10/10 Excellent

CHENYANG

Stayed 1 night in May 2025

10/10 Excellent

michel

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

Nelson Javier

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay, close to beaches, city center, and all the tourist-type thing's. The staff is beyond friendly and go above and beyond to make you feel welcomed. The best employee there, BY FAR is the concierge Francy! His level of attention and detail is unmatched by anyone at any establishment I've stayed at.
Stayed 3 nights in May 2025

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. The rooms are a little too small
Stayed 6 nights in Apr 2025

6/10 Okay

Ana

Liked: Cleanliness
Will complain about the size of the room and the breakfast. Not many options to choose from, one day had patacón and it was very dry, another day had arepas and the same… dry!! Eggs very runny.
Stayed 2 nights in Apr 2025

6/10 Okay

Roberto, Hialeah

Liked: Cleanliness, staff & service, amenities
I like the location, but the windows were dirty
Stayed 2 nights in Apr 2025

10/10 Excellent

Anibal

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ivonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, la amabilidad y atención de los empleados del hotel fue magnífica. El desayuno muy bueno, con mucha variedad. Un hotel para regresar nuevamente
Stayed 5 nights in Apr 2025

10/10 Excellent

Arcell, ALEXANDRIA

Liked: Property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este hotel está muy centrico, a menos de 100 metros está la playa de Bocagrande en Cartagena, todo se mantiene muy limpio y agradable, tiene habitaciones recien remodeladas que están como nuevas, en una de esas me hospede yo, tiene una piscina preciosa en el último piso desde donde puedes apreciar bellas vistas de la ciudad Antigua, la bahia, la playa y toda el area moderna de hoteles y residencies que llegan hasta El Laguito de Bocagrande, tiene un lobby discreto pero acogedor, la carpeta está en el piso 16 con un salon de reception amplio y claro que también ofrece bonitas vistas de la zona, el personal es rápido y eficiente para ofrecerte alojamiento cuanto antes.Tiene desayuno incluido muy bueno muy fresco y variado, ahí conoceras a Jennifer que atiende exepcionalmente a los huéspedes, entre otros también muy competitivos en el trato y los servicios, frente al hotel hay una piquera de taxis que me fue de gran utilidad para mis salidas, también hay una agencia de turismo o de viajes donde resolví con seriedad y agrado mis paseos en Cartagena, el area está llena de restaurantes, bares, tiendas de todo tipo, mercados, oficinas de cambio de monedas y más. Hay seguridad en la entrada del Hotel, todos muy serios y prestos a servirte con gran entrega y respeto. Yo agradezco muy especialmente a Francy por sus orientaciones y ayudas en mis inquietudes y dudas. El hotel es muy seguro.
Stayed 1 night in Mar 2025