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Hotel Casa Lola Deluxe Gallery

4.0 star property

Photo gallery for Hotel Casa Lola Deluxe Gallery

45-inch Smart TV with cable channels, TV
Lunch, dinner, brunch served; Caribbean cuisine, garden views
Rooftop terrace
Lounge
Front of property – evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Calle del Guerrero No 29 - 108, Cartagena, Bolivar, 7516
  • Place, Plaza de la Trinidad
    ‪2 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪5 min walk‬
  • Place, Clock Tower
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.6 out of 10
Exceptional
(7 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Luxury Room

Luxury Room

Luxury Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Presidential Suite, Private Bathroom

Presidential Suite, Private Bathroom

Presidential Suite, Private Bathroom

  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About the area

Cartagena

With a stay at Hotel Casa Lola Deluxe Gallery, you'll be centrally located in Cartagena, steps from Plaza de la Trinidad and Centenary Park. .This spa hotel is 0.4 mi (0.6 km) from Cartagena de Indias Convention Center and 0.7 mi (1.1 km) from India Catalina Monument.

What's nearby

  • Plaza de la Trinidad - 2 min walk - 0.2 km
  • Cartagena de Indias Convention Center - 5 min walk - 0.4 km
  • Clock Tower - 6 min walk - 0.6 km
  • Walls of Cartagena - 8 min walk - 0.7 km
  • Centro Comercial La Serrezuela - 9 min walk - 0.8 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 18 min drive

Restaurants

  • ‪Beer Lovers Tap Room - ‬1 min walk
  • ‪Colombitalia - ‬1 min walk
  • ‪Café Morena - ‬2 min walk
  • ‪Doña Lola - ‬1 min walk
  • ‪Libertario Coffee Co. & Roasters - ‬1 min walk

About this property

Hotel Casa Lola Deluxe Gallery

Boutique Cartagena hotel connected to the convention center, steps from Plaza de la Trinidad
Hotel Casa Lola Deluxe Gallery offers 22 air-conditioned accommodations with minibars and safes. Memory foam beds feature premium bedding. 45-inch Smart televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and portable fans. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, sports massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 22 air-conditioned rooms featuring minibars and Smart televisions. Your memory foam bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy Caribbean cuisine at RESTAURANTE Doña Lola, a fine-dining restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
RESTAURANTE Doña Lola - Overlooking the garden, this fine-dining restaurant specializes in Caribbean cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (COP 25,000 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: COP 75,000 for adults and COP 75,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • RESTAURANTE Doña Lola

Things to do

  • 2 outdoor pools
  • Art gallery
  • Designer stores
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 50000 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 26 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately COP 75000 for adults and COP 75000 for children
  • Airport shuttle fee: COP 35000 per vehicle (maximum occupancy 3)
  • Nearby parking fee: COP 25000 per day(66 ft away; open 24 hours)
  • Pet fee: COP 50000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

CASA LOLA Cartagena
HOTEL CASA LOLA
HOTEL CASA LOLA Cartagena
Casa Lola Deluxe Gallery
Hotel Casa Lola Deluxe Gallery Hotel
Hotel Casa Lola Deluxe Gallery Cartagena
Hotel Casa Lola Deluxe Gallery Hotel Cartagena

Hotel Casa Lola Deluxe Gallery Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 327 out of 496 reviews
Rating 8 - Good. 102 out of 496 reviews
Rating 6 - Okay. 35 out of 496 reviews
Rating 4 - Poor. 19 out of 496 reviews
Rating 2 - Terrible. 13 out of 496 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ivette, Houma

Liked: Cleanliness, staff & service, property conditions & facilities
Nos encantó Casa Lola, y nuestro overall rating es con el objetivo de que mejoren en áreas donde ya son buenos, pero pueden ser mucho mejor. El lugar está ubicando en un lugar espectacular, y el staff es muy atento y servicial. Mi mayor sugerencia para Casa Lola es con la limpieza. Todo está muy limpio, pero el aromatizante que usan es tan fuerte que yo pase dos días con migrañas. Les dije que por favor no lo echaran en la habitación, pero aún así el olor es muy intenso, tanto que se siente desde la acera cuando vas entrando al hostal. Property condition is good, pero la primera noche no tuvimos casi agua y no tuvimos agua caliente por 3 días. Tampoco nos dieron colcha, sólo sábanas para taparse. Yo pedí una colcha y me dieron un cobertor que solo alcanzaba para la mitad del cuerpo. A pesar de los inconvenientes nos gustó mucho el lugar. Está decorado muy bonito y original . El restaurant no lo usamos, pues es súper caro, hay otras opciones mejores y más económicas, que se puede ir caminando .
Stayed 5 nights in Sep 2025

10/10 Excellent

Sagrario Matilde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning place to stay , the staff made me feel safe and pampered and with one of the best restaurants in Cartagena walking distance to everything If you want to be in a spa like atmosphere stay here You will not be disappointed !
Stayed 7 nights in Sep 2025

4/10 Poor

Nicolle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Uncomfortable, several times we don’t have water at the rooms, the staff is very limited, no safe walkways is not lighting around
Stayed 5 nights in Sep 2025

10/10 Excellent

Francisco

A home away from home

From the moment we arrived, every single staff member made us feel welcome and cared for. The service was beyond incredible, genuine kindness in every interaction. The food was absolutely delicious. The atmosphere was exactly what we needed to unwind from our busy day-to-day lives-peaceful, warm, and relaxing. I wholeheartedly recommend staying here.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Isaury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, this hotel did not disappoint!
Stayed 4 nights in Jul 2025

8/10 Good

JAIME

Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, staff friendly, great area if you wanna be in the middle of it all.
Stayed 2 nights in Jul 2025

10/10 Excellent

Princess

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Carlos

Stayed 2 nights in Jun 2025

8/10 Good

JOHN, Las Vegas

Liked: Cleanliness, property conditions & facilities
It was fine, nothing to write about for the price. Hotel Movich was much better.
Stayed 1 night in Feb 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Nice n cozy .. very cultural and esthetic
Stayed 7 nights in May 2025

8/10 Good

Amanda Crista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and i loved the authenticity and uniqueness off this cozy hotel. Louise and Harold were very accommodating and made our stay very enjoyable.
Stayed 4 nights in May 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Unique Gem with Outstanding Service!

I stayed here for four days and absolutely loved the experience. The property itself is unique and eclectic—unlike any hotel I’ve stayed in before. It’s in a prime location, close to everything, and having a restaurant on-site was a huge plus. The food was delicious and convenient after long days of exploring. What really stood out, though, was the amazing staff. Huge shoutout to Luis, Harold, Christian, and Jailer. From carrying my bags, helping with transportation, resolving taxi issues, to sharing thoughtful local recommendations—their kindness and attention to detail were unmatched. Highly recommend staying here if you're visiting Cartagena!
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel ! The best so far in Cartagena
Stayed 1 night in Mar 2025

10/10 Excellent

Aishat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the hospitality of this hotel was so amazing! Beautiful eclectic hotel, delicious food and drinks, clean rooms, and an excellent customer service. A big shoutout to Mauricio and the rest of the Casa Lola crew for their incredible service!
Stayed 5 nights in Apr 2025

10/10 Excellent

Fabiany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and friendly staff. Best roof top And pools In town. Quiet, chic, well curated…. It feels like home!
Stayed 1 night in Mar 2025

6/10 Okay

Sonia Dawidowicz

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was very attentive and nice but the hotel is in an area which felt like being in the middle of a carnival and the rooms are over done with not such good taste. Insufficient space for your stuff and the bathroom was very tide No hot water in the shower Lots of “weird things” happening in the street
Stayed 2 nights in Apr 2025

10/10 Excellent

Yotam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again!

Casa Lola was great! The staff was so helpful and welcoming with each thing we needed. Each time we left/returned we were welcomed by air conditioning in the lobby. The design of the hotel is incredible and very unique.
Stayed 4 nights in Mar 2025

10/10 Excellent

Elizabeth

Stayed 5 nights in Feb 2025

10/10 Excellent

MD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t receive room upgrade. The communication wasn’t clear however the front desk person was nice to accommodate me in quickly. I would recommend this property to anyone for Cartagena travels. It’s located at the center and it’s very close to everything tourist are looking for
Stayed 1 night in Mar 2025

8/10 Good

Rahna

Liked: Cleanliness, staff & service, property conditions & facilities

Eclectic decor, great location, kind helpful staff

Great location, fantastic roof pool area, great welcome drinks. Decor is eclectic, hotel spans two old colonial buildings. Staff was very kind. Cute candies and a poem every night for turn down service.
Stayed 6 nights in Feb 2025

8/10 Good

tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location. The staff was always willing to assist. Loved the upstairs pools, the amazing breakfasts, the different rooms. There was a bit of a language barrier, but we all managed with gestures, google translate and lots of interaction. The included breakfast was delicious and the few snacks we ate a few times were delectable. The one inconvenience was a cold water issue with the shower, which took several requests to resolve. Will definitely consider going back.
Stayed 3 nights in Feb 2025

8/10 Good

Erminda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel décor is stunning, lots of details and touches all throughout. I loved everything about this hotel, the only thing is that the pool is really to sit around its like 2 to 3 ft. deep, not for swimming and I feel the bathroom in the pool area could smell better and be a little but nicer. My room was comfortable but a little tight for two but we made it work. The staff was amazing, I only had breakfast here and it was great. amazing location to be steps from all that is Getsemani and the Wall City is a 5 mins cab or 10 in walk.
Stayed 4 nights in Feb 2025