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Hotel La Gran Via

3.5 star property

Photo gallery for Hotel La Gran Via

Outdoor pool, open 9:00 AM to 7:00 PM, pool umbrellas
Property video
Outdoor pool, open 9:00 AM to 7:00 PM, pool umbrellas
Pet-friendly
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Room service
  • Pet-friendly

Explore the area

View map
5-77 Cra. 5, Cartagena, Bolívar, 130001
  • Place, Castillo Grande Beach
    ‪6 min walk‬
  • Place, Bocagrande Beach
    ‪6 min walk‬
  • Place, Rio Cartagena Casino
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪13 min drive‬

Room options

View all photos for Room Standard

Minibar, in-room safe, desk, blackout curtains

Room Standard

8.0 out of 10
Very good
(1 review)
  • 54 sq m
  • Sleeps 4

View all photos for Double Room Superior With View

Minibar, in-room safe, desk, blackout curtains

Double Room Superior With View

  • 54 sq m
  • Sleeps 4

View all photos for Family Room -8 Guests- Superior With Partial Sea View

Minibar, in-room safe, desk, blackout curtains

Family Room -8 Guests- Superior With Partial Sea View

  • 200 sq m
  • Sleeps 8

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.0 out of 10
Very good
(12 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 8
  • 2 King Beds

View all photos for Standard Room

Standard Room

Standard Room

7.6 out of 10
Good
(17 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Luxury Room

Luxury Room

Luxury Room

  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Suite Deluxe With Partial Sea View

Minibar, in-room safe, desk, blackout curtains

Double Suite Deluxe With Partial Sea View

  • 180 sq m
  • Sleeps 4

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About the area

Cartagena

With a stay at Hotel La Gran Via, you'll be centrally located in Cartagena, within a 10-minute walk of Bocagrande Beach and Castillo Grande Beach. .This hotel is 2.2 mi (3.6 km) from Clock Tower and 2.3 mi (3.7 km) from Cartagena de Indias Convention Center.

What's nearby

  • Castillo Grande Beach - 6 min walk - 0.6 km
  • Bocagrande Beach - 6 min walk - 0.6 km
  • Rio Cartagena Casino - 6 min walk - 0.6 km
  • Centro Comercial Nao - 6 min walk - 0.6 km
  • El Laguito Beach - 10 min walk - 0.8 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 12 min drive

Restaurants

  • ‪Pizzas Piccolo Cartagena - ‬6 min walk
  • ‪Restaurante DUNIA - ‬4 min walk
  • ‪M Cocina - ‬4 min walk
  • ‪Nami Restaurante - ‬6 min walk
  • ‪BOKA Cocina y Bar - ‬4 min walk

About this property

Hotel La Gran Via

Hotel with free breakfast, 6-minute walk to Bocagrande Beach
Hotel La Gran Via offers 45 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site.
Make yourself at home in one of the 45 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Planning an event in Cartagena? This hotel has facilities measuring 1076 square feet (100 square meters), including a conference center. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.
Hotel La Gran Via has a restaurant on site.
Room service is available.

All-inclusive details

All-inclusive room rates at Hotel La Gran Via are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site parking (max 10 spaces per unit)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Beach toys
  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool toys

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (1,076 square foot of space)

Outdoors

  • Beach towels
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in stairways (75 centimetre high)
  • Lever door handles
  • Lift (103 centimetre wide door)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Mini-fridge
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 60000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 60000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 7:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Gran Vía Cartagena
Gran Vía Cartagena
Hotel la Gran Vía
Hotel La Gran Via Hotel
Hotel La Gran Via Cartagena
Hotel Ayenda La Gran Via 1806
Hotel La Gran Via Hotel Cartagena

Hotel La Gran Via Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 208 out of 463 reviews
Rating 8 - Good. 117 out of 463 reviews
Rating 6 - Okay. 63 out of 463 reviews
Rating 4 - Poor. 37 out of 463 reviews
Rating 2 - Terrible. 38 out of 463 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Gabriel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the views from the room.
Stayed 7 nights in Sep 2025

4/10 Poor

Lizeth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property is a catfish! We booked because of the overall good ratings and images of the property. When we arrived our jaws dropped it was nothing like it seemed online, the vibe is very depressing as you enter there was no one there to greet us. As we walked to the receptionist there was one person and she knew nothing of how to check someone in. She finally contacted someone and they checked us in just to be told it would be another 20 to 30 minutes before our room was ready, that’s when I really started to worry. Mind you we are frequent travelers and are fully aware that things can come up which is fully understandable. But we had traveled all morning we were tired and we had booked in advance. Finally the key manager led us up to our room and I was excited to see the ocean view from our window as shown in the picture reservation. Very disappointed to see it was facing a dumpster site with no view, then to make matters worse I inspect the room and the shower is right next to the bed, and only a glass door to the commode. No privacy at all whatsoever. The room was so hot we ran the ac never cooled down, honestly not big enough for the room size. We ended up moving the mattress to the middle of the room to get some air. We decided to check out the next day and find something more accommodating, this was not it! I kindly requested to please be refunded for the days that were not used which were 5 days and of course I was denied. Im sorry but this hotel is deceitful.
Stayed 5 nights in Sep 2025

6/10 Okay

Ana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El personal es muy amable y los cuartos están cómodos, pero tuve una mala experiencia con el paquete “todo incluido” que reservé a través de Expedia. Las bebidas alcohólicas solo están disponibles en el bar de la piscina y en un horario limitado, de 11:00 a.m. a 6:00 p.m., lo cual me parece poco razonable. Además, el paquete no incluye bebidas como refrescos (sodas), lo que fue una gran decepción. En cuanto a la comida, las opciones son muy limitadas y las porciones bastante pequeñas. Durante la cena, el servicio es tipo buffet, pero si quieres más comida, solo te ofrecen acompañamientos, lo cual me parece absurdo. En resumen, no recomiendo pagar por el plan de todo incluido, ya que no vale la pena.
Stayed 10 nights in Aug 2025

10/10 Excellent

Robert Joseph

Liked: Cleanliness
The staff and hotel were great. I had a great time
Stayed 9 nights in Aug 2025

10/10 Excellent

Paul

Stayed 7 nights in Jul 2025

10/10 Excellent

Jerry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visit Cartagena often and stay here only. It’s a great hotel with a fantastic staff. People like Carlos(restaurant manager) make everyone feel like family. Thanks to all of the hotel staff!!!
Stayed 6 nights in Aug 2025

10/10 Excellent

Keydy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The view of the property so beautiful and the front desk very nice, so clean, everything close restaurant and shopping area and of course the beach at just 10 min walking but some of the kitchen staff special girls not nice make feel like they are paying for my food whispering with others when my family try to eat in peace.
Stayed 5 nights in Aug 2025

8/10 Good

Erick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast . The view from the pool is amazing . Rooms are very large and good beds
Pool side
View from the room
Stayed 5 nights in Aug 2025

10/10 Excellent

Eugenia, Dania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Aug 2025

6/10 Okay

Sahila

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel room was very spacious, clean, simple. The woman at the front desk was a little stand-off ish but the rest of the staff was very accommodating. The bellhop and assistant manager were very helpful. The pool is much smaller than it appears in the images. The food was ok, not many options and a little bland. There are a lot of nice restaurants in the area with great affordable meals.
Stayed 4 nights in Jul 2025

10/10 Excellent

Casey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk Staff and room very good
Stayed 1 night in Jul 2025

2/10 Terrible

Nicole Janette

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't even know where to begin with this property. when I checked into my hotel, I did not have hot water for a full day. It wasn't fixed until the next day. When I asked for my room to be cleaned while I was at breakfast, I returned to find two maids in my room. One of them questioned me about makeup stains on the bath towels and pillow, which were from my mascara. They spent the next 15 minutes inspecting the sheets and bath towels. I left the room and came back, I found a letter stating that I would need to pay for the bath towels and sheets because of the stains. When it was time to checkout, the hotel employees prevented my shuttle to the airport, from leaving their property. They demanded $100 USD for the stained sheets and towels, which I refused to pay, as I believe that guests naturally get sheets and towels dirty in a hotel. I ended up arguing with the hotel staff for 30 minutes, and by that point, I was already late for my flight. I had to book an Uber outside the hotel, even though I had already paid for the shuttle service. This place is fraudulent and seems to take advantage of its guests never stay at the hotel!!!!!!
Stayed 4 nights in Jul 2025

6/10 Okay

Leosbey, Miami

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Right from the beginning bad communication. We contracted several times the hotel to confirm booking and payment and no clear answer was given. We were charged double for the room. Recepción service no good at all, again bad communication between departments. We talked with Carlos Andres, Quality Manager and no change at all. Breakfast was cold most of the time. Broken sofa and bathroom faucet and nothing was done. Roaches in the bedroom, we have pictures. The room is big with good views but the rest, especially the service was bad. One that we were out, we got one text message from the Manager asking for the issues. Too late, damage was done.
Stayed 4 nights in Jul 2025

6/10 Okay

Fernando

Liked: Cleanliness, staff & service
The room we booked for was not given to us until we spoke to frontdesk. The staff are very friendly and helpful
Stayed 4 nights in Jul 2025

6/10 Okay

Yanela

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
TV was out of service, no tv with Wiffi , the wiffi in the hotel was not good signal . No iron , no hair dryer ,
Stayed 7 nights in Jul 2025

8/10 Good

Mariza

Liked: Cleanliness, staff & service
Buen lugar, seguro y economico
Stayed 8 nights in Jul 2025

2/10 Terrible

Phajahn

Stayed 4 nights in Jul 2025

10/10 Excellent

Hebert Palomino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

4/10 Poor

Carmen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Israel

Stayed 2 nights in Jul 2025

6/10 Okay

Anius

Liked: Cleanliness
Great locations,but the property seem to be old. I would not stay in this property any more because they don't allowing visitors. They charge $30 per visitors
Stayed 4 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Stay away from this dump. Bad management. And thet have the nerve to charge for DIRTY TOWELS!!!STAY AWAY
Stayed 4 nights in Jul 2025

6/10 Okay

Leanat

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It was close to the beach.
Stayed 2 nights in Jul 2025

8/10 Good

Fabian

Liked: Staff & service
Stayed 4 nights in May 2025

10/10 Excellent

Zuleima

Stayed 2 nights in Jul 2025