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Palmas de Alba Hotel Boutique

4.5 star property

Photo gallery for Palmas de Alba Hotel Boutique

Rooftop terrace
Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
Courtyard
Courtyard
Courtyard

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Calle San Diego 38 #9-20, Centro, Cartagena, Bolívar
  • Place, Walls of Cartagena
    ‪3 min walk‬
  • Place, Clock Tower
    ‪5 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪8 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪10 min drive‬

Room options

View all photos for Classic Duplex

Classic Duplex

Classic Duplex

  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Duplex

Superior Duplex

Superior Duplex

  • 45 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room, 1 Bedroom, Courtyard View

Economy Room, 1 Bedroom, Courtyard View

Economy Room, 1 Bedroom, Courtyard View

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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  • Breakfast included
  • Parking included
  • Free Wi-Fi
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The price is NZ$232
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About the area

Cartagena

Located in Cartagena (Cartagena Walled City), Palmas de Alba Hotel Boutique is within a 15-minute walk of Clock Tower and Cartagena de Indias Convention Center. .This luxury hotel is 2.5 mi (4 km) from Bocagrande Beach and 0.1 mi (0.1 km) from Fine Arts.

What's nearby

  • Walls of Cartagena - 3 min walk - 0.3 km
  • Clock Tower - 5 min walk - 0.4 km
  • House of Gabriel Garcia Marquez - 5 min walk - 0.4 km
  • Cartagena de Indias Convention Center - 8 min walk - 0.7 km
  • Bolivar Square - 8 min walk - 0.7 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 13 min drive

Restaurants

  • ‪Quero Arepa - ‬2 min walk
  • ‪Da Prieto - ‬2 min walk
  • ‪La Juma Barr Cartagena - ‬2 min walk
  • ‪Restaurante Carmen - ‬1 min walk
  • ‪Pizzeria Restaurante Bar - Fernandez Madrid 1889 - ‬2 min walk

About this property

Palmas de Alba Hotel Boutique

Palmas de Alba Hotel Boutique offers 8 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with cable channels and Netflix.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a seasonal outdoor pool.

Children under 17 years old are not allowed in the swimming pool or hot tub without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages.
Make yourself at home in one of the 8 individually decorated guestrooms, featuring minibars and Smart televisions. Your Select Comfort bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Pamper yourself with onsite massages or enjoy recreation amenities such as a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall. Getting to the surf and sand is a breeze with the beach shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary full breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Planning an event in Cartagena? This hotel has 646 square feet (60 square meters) of space consisting of conference space and meeting rooms.
A complimentary full breakfast is served each morning between 7:00 AM and 11:00 AM. A hosted evening meal is available for a surcharge daily.
Palmas de Alba Hotel Boutique has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Beach shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Hosted evening meal available daily for a fee of COP 150,000

Things to do

  • 2 outdoor pools

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 646 square feet of conference space
  • Meeting room

Spa

  • Deep-tissue massages
  • In-room massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • No lift
  • Tile flooring in room

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Chef service
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
  • COVID-19 testing fee (PCR screening): COP 300000 per person, per stay.

We have included all charges provided to us by the property.

Optional extras

  • Hosted evening meal: COP 150000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
The seasonal pool will be open from July 01 to July 01
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 17 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palmas Alba Boutique Cartagena
Palmas de Alba Hotel Boutique Hotel
Palmas de Alba Hotel Boutique Cartagena
Palmas de Alba Hotel Boutique Hotel Cartagena

Palmas de Alba Hotel Boutique Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 21 out of 25 reviews
Rating 8 - Good. 2 out of 25 reviews
Rating 6 - Okay. 1 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Sita

Stayed 4 nights in Aug 2025

10/10 Excellent

Evan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Juanita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a great experience! The service, food and location of the hotel is amazing!!
Stayed 3 nights in May 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, friendly helpful staff
Stayed 3 nights in Feb 2025

4/10 Poor

Eli

Liked: Cleanliness
Disliked: Staff & service

Shuld be 5*. But..

On paper shuld be 5*..But (a big one but) 1. When we checking in we ask to pay an extra of 10% service. When I refuse I been told that the service is for worker and I said (first time that happened to me) service you at the end when there is a service and it is good. 2. Hot water in shower (very big and beautiful) come after 4 min and for a short time (between 1-2 min) 3. A lot of musqito in pool area. 4. Shower comes with no places to put down the shampoo&soap. We put them on the floor (very odd) 5. Sofa in room is for children (An adult cannot sit on it.) Shuld be 5* easy.
Stayed 2 nights in Jan 2025

10/10 Excellent

Isabelle

Stayed 2 nights in Nov 2024

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My best friend and I had the best stay at Palmas de Alba. The hotel staff was so efficient and made sure we had everything we needed. The rooms were so comfortable and the breakfast was delicious. I would highly recommend to anyone to stay here. I will be staying again next time I visit Cartagena
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We want to come back

It was a magical stay! Perfect location, right in the middle of the city, but still very quiet. The team there is amazing and always happy to help. Daniella and Jorge were the best! It was very clean and breakfast was delicious!
Stayed 5 nights in Sep 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at Palma de Albas. The hotel is a beautiful quiet escape from Cartagena, but very close to all amenities. A special shout out to Carlos, who was amazing and helped us have such a memorable stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Essa foi uma ótima escolha. O hotel era muito bem localizado, em uma região bonita, segura e tranquila, a apenas alguns minutos de excelentes restaurantes e das principais atrações de cartagena. O atendimento foi impecável, quarto impecável e café da manhã extremamente agradável. Recomendo muito este hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much. It’s a beautiful property, very well located outside of the most populated area, and the staff was exceptional. I would recommend adding more awareness in the public areas of the hotel where there is different leveling on the floor. It is easy to fall.
Stayed 4 nights in Jul 2024

10/10 Excellent

Dylan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem
Stayed 3 nights in Apr 2024

10/10 Excellent

Chelsea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t recommend this place enough! It was beautiful, clean, safe, within walking distance to everything! The staff were incredible and highly accommodating. The attention to detail was superb. Great breakfast included every morning.
Stayed 4 nights in Jun 2024

10/10 Excellent

Maira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Emanuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautifully decorated, perfectly located.

Daniela and Jorge are amazing! They made our stay unforgettable by making sure we were always ok. The hotel is really beautiful and perfectly located. Central to main attractions without being in the midst of crazy sounds. Very safe location. Great breakfast. Clean pools (although we had to tell them twice to clean to rooftop one). Overall, an amazing hotel. We would love to come back.
Stayed 2 nights in May 2024

10/10 Excellent

John

Travelled with partner
Liked: Amenities
The staff and breakfast were extraordinary!
Stayed 7 nights in Feb 2024

10/10 Excellent

Nestor J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
Total divinamente cuidado con una atención excepcional por parte de todo el personal en especial Christian que está siempre atento para lo que necesites, sin dudas un lugar del que no te querrás ir y al que planeas regresar
Stayed 2 nights in Nov 2024

6/10 Okay

Gerardo, Cuajimalpa

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
El personal muy amable y atento. La limpieza de la habitación regular, baño siempre medio limpio solamente.

8/10 Good

Gerardo, Cuajimalpa

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
El hotel es sencillo pero lindo. El personal de recepción y comedor excelente servicio. El personal de limpieza muy mediocre, el baño siempre con pelos y cabellos de los huéspedes anteriores, eso es muy desagradable.
Stayed 4 nights in Oct 2024