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Cally Palace Hotel & Golf Course

4.0 star property

Photo gallery for Cally Palace Hotel & Golf Course

Property grounds
Indoor pool, pool loungers
Terrace/patio
Golf
Property grounds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • 24/7 front desk
  • Gym

Explore the area

Map
Cally Avenue, Gatehouse of Fleet, Castle Douglas, Scotland, DG7 2DL
  • Cally Gardens
    ‪7 min walk‬
  • Cardoness Castle
    ‪1 min drive‬
  • Mossyard Beach
    ‪9 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room, 1 Bedroom, Pets not allowed

Deluxe Double Room, 1 Bedroom, Pets not allowed

Deluxe Double Room, 1 Bedroom, Pets not allowed

  • Sleeps 2
  • 1 King Bed

View all photos for Forest Wing Double or Twin Room

Forest Wing Double or Twin Room

Forest Wing Double or Twin Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Forest Wing Double Room

Forest Wing Double Room

Forest Wing Double Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Forest Wing Double/Twin Room & Balcony

1 bedroom, individually decorated, individually furnished, desk

Forest Wing Double/Twin Room & Balcony

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Forest Wing Family Double/Twin & Balcony

1 bedroom, individually decorated, individually furnished, desk

Forest Wing Family Double/Twin & Balcony

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Forest Wing Family Room

Forest Wing Family Room

Forest Wing Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Forest Wing Accessible Double or Twin

Forest Wing Accessible Double or Twin

Forest Wing Accessible Double or Twin

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the area

Gatehouse-of-Fleet

Located in Castle Douglas, Cally Palace Hotel & Golf Course is within a 5-minute drive of Cally Gardens and Mill on the Fleet. .This golf hotel is 2.3 mi (3.8 km) from Cardoness Castle and 5.9 mi (9.5 km) from Mossyard Beach.

What's nearby

  • Cally Gardens - 7 min walk - 0.7 km
  • Mill on the Fleet - 18 min walk - 1.6 km
  • Cardoness Castle - 1 min drive - 1.4 km
  • Laggan Outdoor - 6 min drive - 7.9 km
  • Mossyard Beach - 9 min drive - 7.9 km

Getting around

  • Glasgow International Airport (GLA) - 144 min drive

Restaurants

  • ‪Galloway Lodge - ‬18 min walk
  • ‪Laggan Outdoor - ‬10 min drive
  • ‪Masonic Arms - ‬4 min drive
  • ‪The Belfry Cafe - ‬13 min drive
  • ‪The Skyreburn Teapot - ‬7 min drive

About this property

Cally Palace Hotel & Golf Course

Hotel in Castle Douglas with a golf course and a fitness center
Cally Palace Hotel & Golf Course offers 56 accommodations with complimentary bottled water and hair dryers. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Castle Douglas hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can play rounds at the 18-hole golf course. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 56 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
While the golfer in the family is out on the course, try one of the other recreational amenities offered, such as an indoor pool or a hot tub. This hotel also features complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Satisfy your appetite for dinner at Louis Lounge Restaurant, a restaurant which specializes in local cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Louis Lounge Restaurant - This restaurant specializes in local cuisine and serves breakfast and dinner.
Conservatory Bar - This bar serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Conservatory Bar
  • Louis Lounge Restaurant

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 10.00 for children
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Cally Palace Hotel Course Castle Douglas
Cally Palace Course Castle Douglas
Cally & Golf Course Douglas
Cally Palace Hotel Golf Course
Cally Palace Hotel & Golf Course Hotel
Cally Palace Hotel & Golf Course Castle Douglas
Cally Palace Hotel & Golf Course Hotel Castle Douglas

Cally Palace Hotel & Golf Course Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 163 out of 307 reviews
Rating 8 - Good. 89 out of 307 reviews
Rating 6 - Okay. 37 out of 307 reviews
Rating 4 - Poor. 11 out of 307 reviews
Rating 2 - Terrible. 7 out of 307 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Lesley

Business traveller
Liked: Cleanliness, staff & service

Something a little bit different

Very grand hotel in a lovey setting. Bedrooms are very clean but rather old fashioned. Dinner was lovely, I found the food a breakfast limited. Overall an enjoyable stay and would visit again if in the area
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing 1 night stay.

1 night stay as part of a longer holiday. Stayed previously at the Cally Palace and had a great stay. The room was well appointed in a quiet area of the hotel and was very comfortable with views towards the woods at the rear of the hotel. We had an evening meal which was very enjoyable, our table being close to an open log fire. The hotel is located 5 minutes from the A75 but is far enough away that there is no noise from passing traffic. The breakfast was good, there being plenty of choice and the staff were friendly and helpful. Overall we enjoyed our stay and will return for future visits.
Stayed 1 night in Feb 2025

4/10 Poor

Luke

Disliked: Staff & service, property conditions & facilities

Very poor stay

Very disappointed with this venue, we had picked this venue for a potential wedding venue for myself and my partner but numerous bad points has made our decision easy to write off this venue on our shortlist
Stayed 1 night in Feb 2025

6/10 Okay

Caroline

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Swimming pool was freezing, jacuzzi wasn’t in use and food was terrible for a fussy eater. Didn’t effect our stay as we enjoyed lovely walks around the grounds and some quiet time away. Rooms are terribly outdated and basic tv which had interference on most channels.
Stayed 1 night in Feb 2025

8/10 Good

Gagan

Travelled with family
Liked: Staff & service

Good

Good hotel. Service staff are good. Hotel little dated and we had an issue with our room which they sorted in the end
Stayed 1 night in Oct 2024

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value stay at Dumfriesshire country house

We had a lovely stay at Cally Palace. Very close to Gatehouse of Fleet and near lots of great walks. The reception room and grounds were lovely - the bedroom and swimming pool area were a bit tired. The food in the restaurant was fantastic and staff were great. We got a great deal so good value for money.
Stayed 2 nights in Jan 2025

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Iain

Liked: Cleanliness, staff & service
The deluxe room No 74 was disappointing as the size was very large but no thought has been given to layout of the available room. It would appear that the standard double would have exactly the same furniture and be much cosier so you have ended up spreading furniture around the room rather than see the space as an opportunity and create an attractive seating area. TV screen was very small and some distance from the couch so comes back to point above. There was no place within the shower to put soaps /shower bottles etc The room was nice and warm and bed comfy and ensuite worked well
Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good area nice rooms
Stayed 1 night in Oct 2024

8/10 Good

Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food
Stayed 1 night in Nov 2024

6/10 Okay

Angela

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
We arrived and were greeted by a lovely lady on reception nothing was too much trouble for her. The room was huge, we stayed in the forest wing with lovely balcony. Was easy to get to the pool and loved the robes in the room but was missing the slippers but we had sliders with us so wasn’t too big of a deal. Leisure facilities were lovely to use but hot tub is leaking badly and let’s the look of the place down. We stayed one night and decided to get room service and was overcharged at checkout. I asked on the phone when I ordered if the prices were the same on the website and I was told they were. When we given the bill from a miserable receptionist, no “did you enjoy your stay” “was everything ok” nothing. It really spoiled the stay, she told me the menu hadn’t been updated online and just continued to repeat this. No apology or offer to look into it further just told me the card machine is over there. Such a shame as the previous receptionist was so lovely. Breakfast was nice but not without faults. Continental was nice and good choice but cooked breakfast was strange, scramble egg was an odd flavour, black pudding was spongy seemed undercooked, no potato scone but a hash brown stuck on without anyone mentioning it. Style over substance as it was nicely presented. Could be great but a member of staff soured the experience for me
Stayed 1 night in Dec 2024

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Helen

Stayed 2 nights in Nov 2024

8/10 Good

Marie

Stayed 1 night in Nov 2024

10/10 Excellent

Gill

Stayed 1 night in Nov 2024

10/10 Excellent

Candice, Napanee

Travelled with partner
Very spacious rooms!
Stayed 1 night in Nov 2024

6/10 Okay

Danny

Business traveller
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 2 night stay, part of a longer vacation. Tucked away in spacious grounds in a quiet area, yet still easily accessible with the A75 nearby. The staff were very friendly and helpful on our smooth check in. The hotel itself was a grand old building set in spacious grounds, with its own golf course and plenty of woodland walks, and a 3 mile walk to the beach. The rooms were spacious and comfortable, well appointed and clean. We enjoyed an evening meal, the food and staff were very good. Breakfast was a bit hit and miss. A good selection of fresh fruit and cereal and juices. But the buffet hot breakfast was a little disappointing. Some of it had obviously been out for a while and was cold. We are familiar with the area so it was a good base for exploring. There is good walking and cycling in the Galloway forest. Plenty of beaches to discover nearby. The area is also a Dark Park and on a clear night the starry sky is quite impressive. Overall we had a very good time and will return.
Stayed 2 nights in Nov 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth a visit

Enjoyable overnight stay, friendly attentive staff. Beautiful well maintained grounds, pet friendly ..
Stayed 1 night in Nov 2024

10/10 Excellent

B

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Bedroom poorly heated. As a Raynauds sufferer quite uncomfortable. Breakfast very disappointing . Trays of food not replenished frequently enough and eggs rubbery and overcooked
Stayed 3 nights in Oct 2024

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at a wonderful location sadly let down to a degree by breakfast. Despite being down over half an hour before breakfast ended the selection of food had not and was not replenished no bread, no sausages however eventually a few eggs appeared. Staff appeared very reluctant to ensure a good breakfast choice was available.
Stayed 1 night in Oct 2024

8/10 Good

Stewart, Woodhall Spa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were fantastic and the room was excellent.
Stayed 1 night in Oct 2024

4/10 Poor

Cat

Disliked: Cleanliness, property conditions & facilities, room comfort

Really disappointed , not a 4 star establishment

Really disappointed by this hotel, while the grounds and scenery surrounding the hotel are really lovely, the inside of the hotel particularly, the forest wing where we were staying was extremely dated. There was rust and mould in the bathroom and the balcony really needed some TLC. While the bed and pillows were really comfortable the sound proofing was non existent , we could hear absolutely everything from the room above us, which spoiled our stay and woke us up. Unfortunately I would never stay here again
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

A fairly good hotel, but with some issues

The reception staff were nice and we checked in without any issues. When entering the room, we were greeted by mold removing spray and the room carpet looked dirty (both not great as we had a toddler with us). The room size was good and the laundry appeared to be clean. There were a few H&S issues on site including missing fire action notices, large gaps in the stairwell balustrades (well over 100mm) meaning a toddler or dog could fall through and potentially be harmed (no cautionary signage evident). The balcony railing was not secured fully and there was also no fire emergency egress plan in our room which is best practice (just a description provided). There appeared to be not enough emergency escape signage (white running man with green back ground pictogram). There were also some combustible materials found on escape routes. Most of the staff were pleasant, but one of the barmen was rude to my wife and a member of the reception team made another member of our party feel extremely embarrassed about their disability. Staff training around disability awareness and unconscious bias would be appropriate. The pool area appeared clean enough but appeared a bit tired and will require refurbishment soon.
Stayed 3 nights in Oct 2024