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Rating 10 - Excellent. 32 out of 77 reviews
10 - Excellent
32
Rating 8 - Good. 24 out of 77 reviews
8 - Good
24
Rating 6 - Okay. 9 out of 77 reviews
6 - Okay
9
Rating 4 - Poor. 8 out of 77 reviews
4 - Poor
8
Rating 2 - Terrible. 4 out of 77 reviews
2 - Terrible
4
8.4/10
Cleanliness
8.4/10
Staff & service
7.0/10
Amenities
7.6/10
Property conditions & facilities
Reviews
2/10 Terrible
Moises
20 Oct 2025
Disliked: Cleanliness, room comfort
Lost a towel and they over charged for a use towel.
They said normally they charge $700 pesos
But they made a acception for $400 pesos
That’s so redicolus when it’s a 3 star hotel!!
The Hotel was near the lovely Zocalo, but unfortunately the Local Fair was outside the door, it made it impossible to view it beauty. The beds were terrible and very outdated... old. Needs serious upgrades, specially for the prices they charge. Never again.
This is a low rent hotel in an off-the-beaten-track area so high expectations are not appropriate. But it is not unreasonable to expect at least plastic glasses and a bath mat for the slick floor. Everything, however, is tolerable but the bed. Worst bed I've ever encountered in a lot of traveling. Very hard to sleep on it. Hotel staff tried to accommodate. Moved us to another room and even helped move our stuff, which was sweet. The beds in the new room were better but still bad.
-Blaring music from pharmacy across the street
-1 electrical outlet in entire room
-no lock on 1st floor balcony door
-tap handle broken off
-national anthem blared out across the street at 6:00am
-bells ring every 1/2 hour to nark time day and night
Clean but just short of a dump by liberal Mexican standards
The hotel is in the center of town - very active and loud. The thin drapes do not block the lights from the building across the street. Only one two-prong outlet, but it doesn't work. Worker offered to let me charge my computers behind the reception desk, but I didn't take him up on it. I had asked if I could charge them in an empty room. I should have realized its location and opted for another place.
Tim
Stayed 1 night in Feb 2023
8/10 Good
charly
31 Dec 2022
charly
Stayed 1 night in Dec 2022
8/10 Good
ALEJANDRA
Travelled with family, Travelled with family and small children, Travelled with partner