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Holiday Inn Express Charleston-Kanawha City by IHG

2.5 star property

Photo gallery for Holiday Inn Express Charleston-Kanawha City by IHG

Free daily continental breakfast
Reception
Room amenity
Desk, laptop workspace, iron/ironing board, free WiFi
Indoor pool, open 5 AM to 11 PM, pool loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
107 Alex Ln, Charleston, WV, 25304
  • Place, Kanawha Mall Shopping Center
    ‪15 min walk‬
  • Place, 57th St Park
    ‪17 min walk‬
  • Place, Highland Hospital
    ‪18 min walk‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Communications)

Room amenity

Suite, 1 King Bed, Accessible, Non Smoking (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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  • Parking included
4.2 out of 5, Very good, 1,012 reviews
The price is NZ$137
includes taxes & fees
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About the area

Charleston

Located in Charleston (Kanawha City), Holiday Inn Express Charleston-Kanawha City by IHG is within a 10-minute drive of University of Charleston and West Virginia State Capitol Building. .This hotel is 4.5 mi (7.2 km) from West Virginia State Museum and 5.6 mi (8.9 km) from GoMart Ballpark.

What's nearby

  • Kanawha Landing - 14 min walk - 1.2 km
  • The Shops at Kanawha - 14 min walk - 1.2 km
  • Kanawha Mall Shopping Center - 15 min walk - 1.3 km
  • 57th St Park - 17 min walk - 1.4 km
  • Highland Hospital - 18 min walk - 1.6 km

Getting around

  • Charleston Station - 14 min drive
  • Charleston, WV (CRW-Yeager) - 13 min drive

Restaurants

  • ‪Little Caesars Pizza - ‬18 min walk
  • ‪China Buffet - ‬16 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Shell - ‬4 min drive
  • ‪Cracker Barrel - ‬16 min walk

About this property

Holiday Inn Express Charleston-Kanawha City by IHG

Holiday Inn Express Charleston-Kanawha City by IHG offers 67 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 67 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have showers and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 5 AM to 11 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Charleston South
Holiday Inn Express Hotel Charleston South
Holiday Inn Express Charleston South Hotel
Holiday Inn Express Charleston-Kanawha City Hotel
Charleston Holiday Inn
Holiday Inn Charleston
Holiday Inn Express Charleston (Us 17 & i-526) Hotel Charleston
Holiday Inn Express Charleston (Us 17 And i-526)

Holiday Inn Express Charleston-Kanawha City by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 257 out of 639 reviews
Rating 8 - Good. 177 out of 639 reviews
Rating 6 - Okay. 102 out of 639 reviews
Rating 4 - Poor. 61 out of 639 reviews
Rating 2 - Terrible. 42 out of 639 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Jonathan

Room was not cleaned. We were then given a downgraded room.
Stayed 1 night in Dec 2025

2/10 Terrible

Jessica

Stayed 1 night in Dec 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities
Great, clean and friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Sally

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and equipped with everything I needed. Staff was super friendly.
Stayed 1 night in Dec 2025

8/10 Good

Suzanne

Liked: Amenities, property conditions & facilities
Room was ok. Staff was friendly
Stayed 1 night in Nov 2025

6/10 Okay

Deborah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Hillary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean room. Front staff was kind and friendly
Stayed 1 night in Nov 2025

6/10 Okay

Amanda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very noisy in freeway side, no smoke detector attached to wires, no drain in bathtub so wasn’t able to shower. Pancake machine wasn’t working. The staff were very kind and friendly, the room and facilities were clean. Easy walk to IHOP.
Stayed 1 night in Oct 2025

8/10 Good

Sheri

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was very courteous. Breakfast decent graceful for free waters.
Stayed 1 night in Nov 2025

8/10 Good

Frank

Stayed 1 night in Nov 2025

10/10 Excellent

Lloyd

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Oct 2025

6/10 Okay

Aaron

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

No no no

Shower head was moldy and there was stuff left in the fridge. Walls are way too thin, could hear people talking all night……very annoying
Stayed 2 nights in Oct 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Kristina

Travelled with family
Disliked: Cleanliness, amenities
Checked in, the first room, the toilet was broken. The second room had bedbugs, literally crawling on the bedspread. The gentleman at the desk was very nice and very helpful but canceled the reservation to go to another hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Barry

Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Debby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good - good selection
Stayed 1 night in Sep 2025

8/10 Good

Kenton, Sanford

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Sep 2025

8/10 Good

Danny

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
room comfortable but rather dark….staff very nice, breakfast very good, fitness center great…nearby resturant, Bob Evans has excellent home made food…
Stayed 1 night in Sep 2025

10/10 Excellent

Derek

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
This was a last minute stop for us and it was great! The room was clean, the bed was comfy, the shower was hot. Breakfast had a good variety of options. It was right off the interstate. The only con was that it was noisy because of the convenient location. But we travel with a sound machine so it wasn’t a huge deal. Clean, comfy, and convenient.
Stayed 1 night in Sep 2025

8/10 Good

Devin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, very good, clean and new, very good breakfast and indoor pool
Stayed 1 night in Sep 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people clean safe
Stayed 1 night in Aug 2025

4/10 Poor

Dani

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Sheets were moist/wet, AC ran off and on all night and shower was running/dripping all night
Stayed 1 night in Sep 2025