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NAU Sao Rafael Suites – All Inclusive

Property class: 5 and above

Photo gallery for NAU Sao Rafael Suites – All Inclusive

Beach nearby
Exterior
Reception hall
Buffet
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Sesmarias 8200-613, Albufeira, 8200-613
  • Place, Arrifes Beach
    ‪15 min walk‬
  • Place, Sao Rafael Beach
    ‪15 min walk‬
  • Place, Albufeira Marina
    ‪5 min drive‬
  • Airport, Faro (FAO-Faro Intl.)
    ‪46 min drive‬

Room options

View all photos for Family Room

Family Room

Family Room

7.4 out of 10
Good
(3 reviews)
  • 60 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Family Room, Connecting Rooms (Plus)

Family Room, Connecting Rooms (Plus)

Family Room, Connecting Rooms (Plus)

10.0 out of 10
Exceptional
(1 review)
  • 90 sq m
  • Sleeps 6
  • 3 Queen Beds OR 6 Single Beds

View all photos for Suite, 1 Bedroom, Sea View

Suite, 1 Bedroom, Sea View

Suite, 1 Bedroom, Sea View

9.2 out of 10
Wonderful
(7 reviews)
  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Suite, 2 Bedrooms, Sea View

View from room

Suite, 2 Bedrooms, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds and 1 Large Single Sofa Bed

View all photos for Double Room, 2 Single Beds

Minibar, in-room safe, blackout curtains, soundproofing

Double Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room

Suite, 1 Bedroom

8.4 out of 10
Very good
(5 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Large Single Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Large Single Sofa Bed

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Exterior
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About the area

Albufeira

When you stay at NAU Sao Rafael Suites – All Inclusive in Albufeira, you'll be near the beach, a 2-minute drive from Albufeira Marina and 5 minutes from Albufeira Old Town Square. .This family-friendly hotel is 0.7 mi (1.1 km) from Sao Rafael Beach and 10.8 mi (17.4 km) from Falesia Beach.

What's nearby

  • Arrifes Beach - 15 min walk - 1.3 km
  • Sao Rafael Beach - 15 min walk - 1.3 km
  • Albufeira Marina - 5 min drive - 1.5 km
  • Coelha Beach - 6 min drive - 2.2 km
  • Evaristo Beach - 9 min drive - 3.3 km

Getting around

  • Albufeira - Ferreiras Station - 24 min drive
  • Faro Intl. Airport (FAO) - 52 min drive

Restaurants

  • ‪Fat Cats - ‬20 min walk
  • ‪el barrio - ‬2 min drive
  • ‪Spar - ‬2 min drive
  • ‪História do Pão - ‬3 min drive
  • ‪Nosolo Italia - ‬2 min drive

About this property

NAU Sao Rafael Suites – All Inclusive

NAU Sao Rafael Suites – All Inclusive offers 105 accommodations with minibars and safes. Rooms open to balconies. Satellite television is provided.

Bathrooms include showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 105 guestrooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an indoor pool, and an outdoor tennis court. Additional features at this hotel include concierge services and supervised childcare.
Grab a bite at Tascaria São Rafael, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.
Tascaria São Rafael - Onsite restaurant.
The Garden - This restaurant serves breakfast, lunch, dinner, and light fare. Open daily.
Tiny Leaf Lobby Bar - Onsite bar. Open daily.
Pool Side Bar (Sazonal) - Onsite bar. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at NAU Sao Rafael Suites – All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Bottled wine included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Kids club

Entertainment

Onsite entertainment and activities

Other inclusions

Transportation to offsite activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free wired internet

Parking and transport

  • Electric car charging station on site
  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Pool Side Bar (Sazonal)
  • Tascaria São Rafael
  • The Garden
  • Tiny Leaf Lobby Bar

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free children's club
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-cm TV with satellite channels

Food and drink

  • 24-hour room service
  • Microwave on request
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 33 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Spa fee: EUR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Cs Sao Rafael Hotel Albufeira
Cs Sao Rafael Suite Hotel
Rafael Suite
Rafael Suite Hotel
São Rafael Hotel
São Rafael Suite
São Rafael Suite Albufeira
São Rafael Suite Hotel
São Rafael Suite Hotel Albufeira
Sao Rafael Suites Albufeira, Portugal - Algarve
São Rafael Suite Hotel All Inclusive Albufeira
São Rafael Suite Hotel All Inclusive
São Rafael Suite All Inclusive Albufeira
São Rafael Suite All Inclusive

NAU Sao Rafael Suites – All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 358 out of 743 reviews
Rating 8 - Good. 246 out of 743 reviews
Rating 6 - Okay. 88 out of 743 reviews
Rating 4 - Poor. 34 out of 743 reviews
Rating 2 - Terrible. 17 out of 743 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sonam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious room with every amenity we needed for our 10-day stay. The food was great as well.
Stayed 10 nights in Jan 2026

4/10 Poor

LEON

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful location, but poor maintenance, safety hazards, lack of privacy, limited food options, and subpar service make this hotel fall short of five-star expectations. Would not recommend. We stayed at this hotel over the Christmas break, and while the location was stunning right by the sea the overall experience was disappointing for a property advertised as five-star. Lovely seaside location, peaceful and scenic, but Bathrooms lacked locks, which is a major privacy issue for families or groups. Public toilets also had broken locks, leaving only one functional cubicle. Shower taps were incorrectly labeled (hot/cold reversed), posing a burn risk. Shower hoses couldn’t handle water pressure, causing water to splash everywhere. Long queues even during off-peak season. Food variety was poor repetitive menus with limited options, mostly fish. Basic items like hot water, forks, and knives frequently ran out. Some staff seemed disengaged, and the manager was unhelpful and unfriendly, you could tell and hear they were complaining about her. Not good infront of dinning visitors but one can understand and also relate as they were really trying to help people to settle in for their meals but the kitchen staff and prior arrangements must have disappointed them and any proper prep would not have been done properly to avoid this disorderliness. Broken locks, inadequate bathroom lighting, and poor attention to detail throughout the property, its a facilities manager job to look into
Stayed 4 nights in Dec 2025

10/10 Excellent

Lewis

Stayed 3 nights in Dec 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff, good selection of tasty food, spacious and clean rooms. We really enjoyed our 2 night stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

JANET, armagh

Stayed 3 nights in Nov 2025

10/10 Excellent

Greg

Stayed 4 nights in Nov 2025

8/10 Good

Keji

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff,good sized rooms, delicious buffet,good location, Airconditioned room,Good spa/treatment rooms
Stayed 3 nights in Nov 2025

8/10 Good

Kathy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Review Our stay was overall very pleasant. The staff were great—friendly, attentive, and genuinely helpful. The rooms were large, spacious, and well-appointed, and we appreciated being accommodated for a room change to get a better view. The amount of closet space in the suite was also fantastic, which is a rare treat in most hotels. The food was very good, especially the salads, which were fresh and full of flavour. Some of the meats, however, were a bit hit or miss—some lacked tenderness or depth of taste—but overall the dining experience was enjoyable. Would be nice to have real juices as well. One area that could be improved is housekeeping. The cleaning style followed what I was told is more of an American approach, where the beds aren’t crisply made—more of a “cover pulled over” look. Once I realised that, I ended up making the bed myself to get it looking neater. There were also a few minor details missed, like wine stains on the table that hadn’t been wiped properly. If that’s the intended cleaning style, it might be helpful for guests to have some basic cleaning supplies available, though ideally, surfaces should just be cleaned as part of the service.
Lobby
desserts
Lunch
salads
Stayed 5 nights in Oct 2025

10/10 Excellent

Reza

Stayed 5 nights in Oct 2025

6/10 Okay

Kory

Rooms were old and in need of an update. Food quality was adequate. Stayed at several all inclusive hotels over the years and this hotel was on the lower end for food, amenities, and services. Location was walkable to beach and a close bolt/uber ride to old town albufeira. Would only recommend if looking for a low end all-inclusive hotel stay.
Stayed 3 nights in Oct 2025

6/10 Okay

Andrew

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Greated by a very friendly reception team. From then down hill! Greater for breakfast and lunch struggled to even ask for your room number, made to feel an inconvenience more interested in her phone and talking to colleagues. Evening great great remember our room number after 1 evening and greater with a big smile. Lady at the bar around the pool very welcoming. Hotel full off middle aged men playing golf and when not playing getting wasted on the all inclusive menu, felt at times like you were in the middle of stag parties when they weren’t playing golf. Not really appropriate for families and kids at this point. Hotel is now dated, visited years ago and apart from reception being updated the rooms are not, furniture and rooms are tired and need money spent updating. No tea and coffee facilities in the room, that’s not 5 stars! Sorry certainly not how I remember and won’t be going back! Lots of better hotels to choose from on that coastline trust me!
Stayed 6 nights in Oct 2025

10/10 Excellent

DAVID

Stayed 3 nights in Oct 2025

10/10 Excellent

Sabiha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at this resort- the room was beautiful and very spacious. Halal options are available upon request. Very friendly staff and managment at this property.
Stayed 2 nights in Oct 2025

4/10 Poor

Gavin

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very disappointed with this hotel definitely not 5star that’s for sure where do we start not enough bar staff small bars ran out of glasses and not even that busy so can’t get a drink in glass restaurant didn’t have much choice and not enough variety couldn’t even get a bottle of water on all inclusive or dark rum wasn’t aloud on all inclusive never known anything like it staff on bar in and out miserable and most of time 1 serving so having to Que for a while as they don’t hurry rooms were nice and spacious and were cleaned but didn’t even get water in room or have a kettle very poor all inclusive and definitely wouldn’t go back
Stayed 4 nights in Oct 2025

10/10 Excellent

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady reception is so lovely i really dont remember her name she has red hair she is one in a million so our the other reception staff they go above and beyond 2 nights i stayed but will be back Thank you for everything
Stayed 2 nights in Sep 2025

10/10 Excellent

Natalja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at NAU São Rafael Suites in September. Everything — and I mean everything — was PERFECT! We spent peaceful days swimming in the sea, reading books, and enjoying the stunning design of the hotel as well as the natural beauty of Albufeira and the Marina. Our suite (105, on the top floor) was spotless, spacious, and beautifully designed — it truly felt like a home away from home. The views were incredible, and the atmosphere was so calm and relaxing. A special mention goes to the wonderful staff: incredibly warm, friendly, and always helpful. Their hospitality made all the difference and elevated our experience from great to unforgettable. If you're looking for a peaceful environment, large rooms with amazing views, and genuine hospitality, you must stay here. Massive thanks to the entire management team for a truly memorable vacation. We will definitely be back!
Stayed 6 nights in Sep 2025

10/10 Excellent

James Justin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the hotel as a group of friends in a triple connecting room, room 209. As we were getting closer to the trip, I was a little bit concerned about some of the negative reviews recently left on Google reviews; given the price, I didn’t go in to expect a platinum five star hotel, and in all honesty, I set my expectations a lot lower! I needn’t have done this, we had a fantastic stay, Thursday to Sunday. The aesthetics as you approach the hotel had already started to put my mind at ease. The triple room was amazing and surpassed our expectations, three en suites, a huge balcony spanning the width too, we loved it. Clean, with everything you could need. No noise from adjoining rooms at all. We had the premium all inclusive option which meant we had access to the spa, premium drinks options and could dine one night for free at the a la carte restaurant. Would return and highly recommend!
Stayed 3 nights in Sep 2025

8/10 Good

Nicole Egidio

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious. Clean and comfortable bed. Air conditioner was amazing.
Stayed 1 night in Sep 2025

8/10 Good

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely big room, pool area clean with plenty of loungers. Dining options were a little limited, even though all inclusive there were not always everything available. The indoor spa area was a real let down. We got upgraded which was a nice touch and the staff were excellent
Stayed 3 nights in Aug 2025

8/10 Good

Anca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Gary John

Stayed 7 nights in Aug 2025

6/10 Okay

Bryan

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

6/10 Okay

OSCAR

Stayed 3 nights in Aug 2025

10/10 Excellent

Rakesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing boat trip.
Stayed 5 nights in Jul 2025

2/10 Terrible

Johan, San Diego

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible. Outdated. Not enough pool lounge chairs. Bad food selection. Mold in the bathroom and shower. Outdated amenities… the list goes on.
Stayed 6 nights in Jul 2025