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Best Western Plus Chesapeake Bay-Norfolk

2.5 star property

Photo gallery for Best Western Plus Chesapeake Bay-Norfolk

Room amenity
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Free daily full breakfast
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1330 E Ocean View Ave, Norfolk, VA, 23503
  • Place, Norfolk Beaches
    ‪1 min walk‬
  • Place, Community Beach
    ‪15 min walk‬
  • Place, Ocean View Beach
    ‪2 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;with Sofabed)

Deep-soaking bathtub, hydromassage showerhead, free toiletries

Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking (with Sofabed)

8.6 out of 10
Excellent
(38 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly;with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly;with Sofabed)

7.4 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (Pet Friendly;with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking (Pet Friendly;with Sofabed)

7.6 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;Pet Friendly)

Deep-soaking bathtub, hydromassage showerhead, free toiletries

Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

7.6 out of 10
Good
(26 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed)

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Balcony, Oceanfront

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Balcony, Oceanfront

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Balcony, Oceanfront (Pet Friendly)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Balcony, Oceanfront (Pet Friendly)

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly, Full Kitchen)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly, Full Kitchen)

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Balcony, Oceanfront (Pet Friendly)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Balcony, Oceanfront (Pet Friendly)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Balcony, Oceanfront

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Balcony, Oceanfront

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

1 King Bed, Non-Smoking, Larger Room, Sofabed, Balcony, Ocean Front, Kitchen

  • Sleeps 4
  • Free Wi-Fi

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About the area

Norfolk

With a stay at Best Western Plus Chesapeake Bay-Norfolk in Norfolk (Cottage Line), you'll be a 1-minute drive from Chesapeake Bay and 8 minutes from Naval Station Norfolk. .This beach hotel is 8 mi (12.8 km) from Old Dominion University and 8.3 mi (13.4 km) from Norfolk State University.

What's nearby

  • Norfolk Beaches - 1 min walk - 0.2 km
  • Community Beach - 15 min walk - 1.3 km
  • Ocean View Beach - 2 min drive - 2.1 km
  • Naval Station Norfolk - 7 min drive - 8.2 km
  • Old Dominion University - 16 min drive - 16.2 km

Getting around

  • Norfolk Station - 20 min drive
  • Norfolk Intl. Airport (ORF) - 12 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Cap'n Ron's - ‬15 min walk
  • ‪Burger King - ‬3 min drive
  • ‪Dairy Queen - ‬2 min drive

About this property

Best Western Plus Chesapeake Bay-Norfolk

Best Western Plus Chesapeake Bay-Norfolk offers 85 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 85 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 55-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
A complimentary full breakfast is served daily from 6 AM to 10 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Fishing
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • On the bay
  • On the beach
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (92 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 27:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May 24 to September 06
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Holiday Inn
Best Western Holiday Sands
Best Western Holiday Sands Inn
Best Western Plus Holiday Sands
Best Western Plus Holiday Sands Inn
Best Western Plus Holiday Sands Inn Norfolk
Best Western Plus Holiday Sands Norfolk
Holiday Inn Plus
Holiday Inn Sands
Best Western Norfolk
Norfolk Best Western
Best Western Holiday Sands Hotel Norfolk
Best Western Plus Holiday Sands Inn Suites
Plus Sands & Suites Norfolk
Best Western Plus Holiday Sands Inn & Suites Hotel
Best Western Plus Holiday Sands Inn & Suites Norfolk
Best Western Plus Holiday Sands Inn & Suites Hotel Norfolk

Best Western Plus Chesapeake Bay-Norfolk Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 471 out of 1006 reviews
Rating 8 - Good. 267 out of 1006 reviews
Rating 6 - Okay. 128 out of 1006 reviews
Rating 4 - Poor. 66 out of 1006 reviews
Rating 2 - Terrible. 74 out of 1006 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities
Staff was friendly and everything was clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, amenities, property conditions & facilities
Perfect room, balcony, staff was great
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Irene

Liked: Cleanliness, staff & service, amenities
Staff hard working and helpful!
Stayed 1 night in Feb 2026
Verified

8/10 Good

William

Liked: Cleanliness
Quiet, clean, and friendly staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Staff is amazing!
Beautiful view from the kitchen window!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great. It offered just enough space for what was needed. The free breakfast was also great. We were even able to get to watch the beach a bit on the last day. Would definitely recommend.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was comfortable and the location was very convenient for us. We’ve stayed here before, we will stay here again!
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Accommodating and friendly staff. Easy access to beach. Coffee was great. Breakfast was great. Nice balcony. Dog was treated like a queen. Just stayed the one night but hope to be back
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach view is amazing with easy access to enjoy the sand and surf. Great place to stay!!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay super nice staff
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Yana

Liked: Cleanliness, amenities, property conditions & facilities
Excellent cleaning staff
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was awesome and the beach view was amazing to see everyday
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, amenities
I always ONLY stay at this hotel in Norfolk!!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, amenities
Very nice clean spacious
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel right on the beach, decent hot breakfast included. Friendly staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Doreen

Liked: Cleanliness, amenities
Fanastic stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Melynda

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean Friendly staff not to far from the airport and 20 min. from downtown.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Bryan

Liked: Amenities, property conditions & facilities
The staff we're verry nice and accommodating
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Joscelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how it had easy access to the beach.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities
Not fancy, but nice enough. The room and furniture looked a little dated and the carpet was stained. But it was very clean and comfortable enough. Two large newer TVs in the room. The staff were really friendly and the breakfast was much better than expected. Over all, a great deal for the price.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Bruce

Liked: Cleanliness, staff & service, amenities
Aging and stinky, people were nice and decent continental breakfast
Stayed 1 night in Nov 2025
Verified

8/10 Good

Keasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the check in was pleasant!
Stayed 1 night in Sep 2025
Verified

8/10 Good

Laney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the housekeeping staff stopped me and my son as we were walking back from the beach, to ensure we saw the dolphins just off the shore AND a submarine...we almost missed it and would have, had he not stopped us. Good people working here, very quick walk to the beach, and convenient to the overall area.
Stayed 1 night in Dec 2025