See all properties
Save

Best Western Plus Chesapeake Bay-Norfolk

Property class: 2.5

Photo gallery for Best Western Plus Chesapeake Bay-Norfolk

Room amenity
Lobby
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1330 E Ocean View Ave, Norfolk, VA, 23503
  • Place, Norfolk Beaches
    ‪1 min walk‬
  • Place, Community Beach
    ‪14 min walk‬
  • Place, Ocean View Beach
    ‪2 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;with Sofabed)

Deep-soaking bathtub, hydromassage showerhead, free toiletries

Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking (with Sofabed)

8.6 out of 10
Excellent
(36 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly;with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly;with Sofabed)

7.4 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Pet Friendly;with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking (Pet Friendly;with Sofabed)

7.6 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;Pet Friendly)

Deep-soaking bathtub, hydromassage showerhead, free toiletries

Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

7.6 out of 10
Good
(25 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed)

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly, Full Kitchen)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly, Full Kitchen)

8.8 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

8.4 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Balcony, Oceanfront (Pet Friendly)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Balcony, Oceanfront (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony, Oceanfront

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Balcony, Oceanfront

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Non-Smoking, Larger Room, Sofabed, Balcony, Ocean Front, Kitchen

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Separate Bedroom, Pet Friendly Room, Sofabed, Living Area, Microwave And Mini-Refrigerator

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Separate Bedroom, Sofabed, Living Area, Microwave and Mini-Refrigerator

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Separate Bedroom, Sofabed, Kitchen, Microwave And Refrigerator, Pots And Pans

  • Sleeps 6

Accessible-1 Queen, Mobility Accessible, Walk In Shower, Sofabed, Ocean Front, Non-Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, Balcony, Ocean Front, Pet Friendly Room

  • Sleeps 4

2 Queen Beds, Non-Smoking, Full Kitchen, Microwave And Refrigerator

  • Sleeps 4

2 Queen Beds, Non-Smoking, Pet Friendly Room, Full Kitchen, Microwave And Refrigerator

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Pet Friendly Room, Sofabed, Living Area, Kitchen, Microwave And Refrigerator

  • Sleeps 6

Accessible Pet Friendly Ocean Front Queen Room with Walk in Shower

  • Sleeps 4

Ocean Front 2 Queen Room with Balcony

  • Sleeps 4

View all photos for Quadruple 2 Queen Beds Non-Smoking Pet Friendly Room Ocean Front Balcony Microwave and Mini-Refrigerator Coff

In-room safe, desk, laptop workspace, iron/ironing board

Quadruple 2 Queen Beds Non-Smoking Pet Friendly Room Ocean Front Balcony Microwave and Mini-Refrigerator Coff

  • Sleeps 4

View all photos for Quadruple 2 Queen Beds Non-Smoking Balcony Flat Screen Television Ocean Front Microwave and Refrigerator Coff

In-room safe, desk, laptop workspace, iron/ironing board

Quadruple 2 Queen Beds Non-Smoking Balcony Flat Screen Television Ocean Front Microwave and Refrigerator Coff

  • Sleeps 4

Similar properties

Deluxe Studio Suite, 2 Queen Beds, Non Smoking
La Quinta Inn & Suites by Wyndham Norfolk
Norfolk
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.9 out of 5, Good, 1,007 reviews
The price is NZ$171
includes taxes & fees
21 Apr - 22 Apr
La Quinta Inn & Suites by Wyndham Norfolk

About the area

Norfolk

With a stay at Best Western Plus Chesapeake Bay-Norfolk in Norfolk (Cottage Line), you'll be a 1-minute drive from Chesapeake Bay and 8 minutes from Naval Station Norfolk. .This beach hotel is 8 mi (12.8 km) from Old Dominion University and 8.8 mi (14.2 km) from Hampton University.

What's nearby

  • Norfolk Beaches - 1 min walk - 0.2 km
  • Community Beach - 14 min walk - 1.2 km
  • Ocean View Beach - 2 min drive - 2.1 km
  • Maple Avenue Dog Park - 3 min drive - 2.5 km
  • Naval Station Norfolk - 8 min drive - 7.6 km

Getting around

  • Norfolk Station - 20 min drive
  • Norfolk Intl. Airport (ORF) - 12 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Cap'n Ron's - ‬15 min walk
  • ‪Burger King - ‬3 min drive
  • ‪Cafe Mudita - ‬3 min drive

About this property

Best Western Plus Chesapeake Bay-Norfolk

Best Western Plus Chesapeake Bay-Norfolk offers 85 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 85 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
A complimentary full breakfast is served daily from 6 AM to 10 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Fishing
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • On the bay
  • On the beach
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (92 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 27:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night (maximum USD 100 per stay), plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • Breakage deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per night (maximum USD 100 per stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May 24 to September 06

Property is also known as

Best Western Holiday Inn
Best Western Holiday Sands
Best Western Holiday Sands Inn
Best Western Plus Holiday Sands
Best Western Plus Holiday Sands Inn
Best Western Plus Holiday Sands Inn Norfolk
Best Western Plus Holiday Sands Norfolk
Holiday Inn Plus
Holiday Inn Sands
Best Western Norfolk
Norfolk Best Western
Best Western Holiday Sands Hotel Norfolk
Best Western Plus Holiday Sands Inn Suites
Plus Sands & Suites Norfolk
Best Western Plus Holiday Sands Inn & Suites Hotel
Best Western Plus Holiday Sands Inn & Suites Norfolk
Best Western Plus Holiday Sands Inn & Suites Hotel Norfolk

Best Western Plus Chesapeake Bay-Norfolk Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 453 out of 1000 reviews
Rating 8 - Good. 266 out of 1000 reviews
Rating 6 - Okay. 136 out of 1000 reviews
Rating 4 - Poor. 72 out of 1000 reviews
Rating 2 - Terrible. 73 out of 1000 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Laney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the housekeeping staff stopped me and my son as we were walking back from the beach, to ensure we saw the dolphins just off the shore AND a submarine...we almost missed it and would have, had he not stopped us. Good people working here, very quick walk to the beach, and convenient to the overall area.
Stayed 1 night in Dec 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities
Room was good most of the time, at first they tried to put me in a different room because of a maintenance problem but I was eventually able to get the room I picked. There was a power outage and one of the TVs was not functioning properly.
Stayed 2 nights in Jan 2026

10/10 Excellent

Dylan

Liked: Cleanliness, amenities, property conditions & facilities
Clean and well done
Stayed 1 night in Jan 2026

4/10 Poor

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

Patrick

It was
Stayed 3 nights in Dec 2025

8/10 Good

Sadiqua

Stayed 4 nights in Dec 2025

6/10 Okay

Joanne

Travelled with group
Liked: Cleanliness, property conditions & facilities
The room was bright and clean, as was the food buffet. The hostess was so kind and pleasant, she was a joy! But the food was just barely edible.
Stayed 1 night in Dec 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities
Very nice clean spacious
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was comfortable and the location was very convenient for us. We’ve stayed here before, we will stay here again!
Stayed 3 nights in Dec 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff we interacted with was very nice. Despite being the of season and right before a holiday, the breakfast trays were tensed to and the food was warm. Small hiccup when we arrived remedied quickly. Very nice view.
Stayed 4 nights in Dec 2025

8/10 Good

Shapree

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean room, had a couple issues with the heat in the room, but staff came to fix quick.
Stayed 4 nights in Dec 2025

8/10 Good

Jessica

Stayed 1 night in Nov 2025

8/10 Good

Katherine

Stayed 1 night in Dec 2025

10/10 Excellent

Tina

Liked: Cleanliness, property conditions & facilities
Great
Stayed 4 nights in Dec 2025

10/10 Excellent

REGINA

Stayed 3 nights in Nov 2025

8/10 Good

Richard

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, good parking. Thank You!!
Stayed 4 nights in Nov 2025

10/10 Excellent

kristina

Stayed 5 nights in Nov 2025

8/10 Good

April

Liked: Cleanliness, room comfort
I never found the breakfast room. First night i had a hot shower. The next shower ibhad no hot water. Was hot at the spout but as soon as i pulled the button for shower it went cold. People above took a shower and you cluld hear water dripping. I found a puddle forming from water coming from under the kick board of bathroom. Right below where it was dripping. The $30 per pet PER NIGHT was ridiculous. I was travelling with 2. I can see a fee but refund at least half when staying for longer than a night!! I was there for 4 nights! The fees DOUBLED my price to stay!!
Stayed 4 nights in Nov 2025

10/10 Excellent

Grace

Stayed 1 night in Oct 2025

10/10 Excellent

Christian, Paterson

Stayed 3 nights in Nov 2025

10/10 Excellent

Angela

Liked: Staff & service, property conditions & facilities
Great price for the area. I appreciate the staff!!! They were amazing
Stayed 2 nights in Nov 2025

4/10 Poor

James

Travelled with partner
Room- toilets are the loudest thing you ever heard. Sounded like bombs going off all over the building. Heat didn’t seem to work properly, thermostat not working leaving room too hot. Staff- asked front desk to explain why I paid full price on Expedia then was charged $116.43. She seemed dazed and confused and couldn’t figure it out. She said she would have manager call, but that never happened. From her point of view, maybe $100 deposit, which is more than most hotels, but she had no explanation for the $16.43. So, frustrated, I ask her to just print my receipt so I would have backup. She said she couldn’t do that because there’s nothing to print. I left SMH. If they don’t get it right I’ll just dispute credit charge. Really not a nice stay at all. View of Bay was good. Nice place to walk, also.
Stayed 1 night in Nov 2025

6/10 Okay

shaneen

Travelled with family
Liked: Amenities
We had issues with not having cold water in the sinks, they do not clean your room. We had to ask them to take the trash and dirty towels out of the room.
Stayed 4 nights in Nov 2025

10/10 Excellent

Leon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Served its purpose
Stayed 1 night in Nov 2025

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. The layout of the family suite splits the space into 2 separate rooms, which we really appreciated (no door between the rooms, though). The property is right on the beach; some rooms have a beach view (ours didn't). Free breakfast goes till 10. We stayed Sat/Sun, and there was a different menu each day (plain omelet/ home fries/ sausage - Sat; bacon/ scrambled eggs/ biscuit and gravy - Sun.). Cons: The hotel is right by the main road, so the noise of traffic is quite loud and constant even in the evening. However, you can't hear it when you're behind the building and on the beach. It does make going out very convenient.
Stayed 2 nights in Nov 2025