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Best Western Plus Holiday Sands Inn & Suites

2.5 star property

Photo gallery for Best Western Plus Holiday Sands Inn & Suites

Lobby
Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed)
1 bedroom, in-room safe, desk, laptop workspace
Exterior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Laundry

Explore the area

Map
1330 E Ocean View Ave, Norfolk, VA, 23503
  • Norfolk Beaches
    ‪1 min walk‬
  • Ocean View Beach
    ‪2 min drive‬
  • Naval Station Norfolk
    ‪9 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;Pet Friendly)

Deep-soaking bathtub, hydromassage showerhead, free toiletries

Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

7.8 out of 10
Good
(22 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Pet Friendly;with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (Pet Friendly;with Sofabed)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;with Sofabed)

Deep-soaking bathtub, hydromassage showerhead, free toiletries

Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Oceanfront (Pet Friendly)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Balcony, Oceanfront (Pet Friendly)

7.4 out of 10
Good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (with Sofabed)

8.4 out of 10
Very good
(28 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly;with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchen

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Kitchen

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony, Oceanfront

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Balcony, Oceanfront

7.4 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 6
  • 2 King Beds

Similar properties

Exterior

Spark by Hilton Norfolk

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (132)
The price is NZ$290
for 1 room
includes taxes & fees
21 Jul - 22 Jul
Spark by Hilton Norfolk

About the area

Norfolk

With a stay at Best Western Plus Holiday Sands Inn & Suites in Norfolk (Cottage Line), you'll be within a 15-minute drive of Naval Station Norfolk and Hampton University. .This beach hotel is 8 mi (12.8 km) from Old Dominion University and 8.3 mi (13.4 km) from Norfolk State University.

What's nearby

  • Norfolk Beaches - 1 min walk - 0.2 km
  • Ocean View Beach - 2 min drive - 2.1 km
  • Oceanview Fishing Pier - 4 min drive - 3.4 km
  • Naval Station Norfolk - 9 min drive - 7.6 km
  • Norfolk Botanical Garden - 9 min drive - 6.0 km

Getting around

  • Norfolk Station - 20 min drive
  • Norfolk Intl. Airport (ORF) - 12 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Dairy Queen - ‬2 min drive
  • ‪Wendy's - ‬6 min drive
  • ‪McDonald's - ‬5 min drive

About this property

Best Western Plus Holiday Sands Inn & Suites

Hotel on the beach, with seasonal outdoor pool
Best Western Plus Holiday Sands Inn & Suites offers 85 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 85 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
A complimentary full breakfast is served daily from 6 AM to 10 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Fishing
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • On the bay
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (92 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 27:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night (maximum USD 100 per stay), plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • Breakage deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per night (maximum USD 100 per stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May 24 to September 06

Property is also known as

Best Western Holiday Inn
Best Western Holiday Sands
Best Western Holiday Sands Inn
Best Western Plus Holiday Sands
Best Western Plus Holiday Sands Inn
Best Western Plus Holiday Sands Inn Norfolk
Best Western Plus Holiday Sands Norfolk
Holiday Inn Plus
Holiday Inn Sands
Best Western Norfolk
Norfolk Best Western
Best Western Holiday Sands Hotel Norfolk
Best Western Plus Holiday Sands Inn Suites
Plus Sands & Suites Norfolk
Best Western Plus Holiday Sands Inn & Suites Hotel
Best Western Plus Holiday Sands Inn & Suites Norfolk
Best Western Plus Holiday Sands Inn & Suites Hotel Norfolk

Best Western Plus Holiday Sands Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 414 out of 1004 reviews
Rating 8 - Good. 290 out of 1004 reviews
Rating 6 - Okay. 146 out of 1004 reviews
Rating 4 - Poor. 82 out of 1004 reviews
Rating 2 - Terrible. 72 out of 1004 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

BJ

Stayed 3 nights in Apr 2025

8/10 Good

natesha, roanoke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place and great service

Nice rooms perfect for families, great locations.
Stayed 1 night in Apr 2025

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was spacious and beds were comfy- the room seemed more updated for the age of the property. The bathroom was inconveniently small and needs a lot of updating- it seemed dirty given the age, even though it was probably thoroughly cleaned. Breakfast was just okay- one in our party got sick so we didn’t eat it after the first two days. The staff was friendly, but we did have to request items since they don’t clean the rooms daily. There is not much at all to do in the area, and I wouldn’t consider it a safe walkable place. My biggest issue was the marijuana smell that seems to linger in the elevator- I switched to climbing stairs to avoid it! Not the worst place I’ve stayed, but can certainly use improvements.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jessica, Harrisonburg

Stayed 1 night in Mar 2025

4/10 Poor

Mitchell

Business traveller
Disliked: Amenities, property conditions & facilities
Did not have a working tv the whole time I was there. Maintenance looked at it twice and was unable to figure it out. Key card stopped working and was unable to get a new one until later that day. The carpet in the room itself is loose and when you walk on it, it moves. When I brought up the carpet a staff member said ya we know, we are gonna work on that next month. When I brought up the tv they said well we got these new tvs recently so that is why. Overall worst hotel stay I have had in a long time and I have stayed in a lot of hotels being active duty military. No mention of any sort of compensation from staff, just excuses
Stayed 4 nights in Apr 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service
Clean and friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Dorothy H

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice little getaway and the room and location was great.
Stayed 1 night in Apr 2025

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

March visit

Stayed 2 nights in Mar 2025

10/10 Excellent

Sheritha

Stayed 3 nights in Mar 2025

2/10 Terrible

Bruce

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I have stayed at the Best Western Plus 4 or 5 times before; I will not stay there again. First, no hot water for the first two days. No offer of a discount or credit. The clerk attempted to gaslight me ("did you leave the water running a long time?") when she knew there was a problem with the hot water. Eventually, they "upgraded" us to another room. Well, it was an upgrade in that it had hot water but it was a downgrade from a suite. There was no adjustment in the rate for a room 1/2 the size that didn't have two beds in two different rooms (there was a sofa bed that was quite uncomfortable). Combine that with people yelling until 3 in the morning the first two nights, the breakfast removed the pancake machine and full-sized waffle irons. It's just not a place I'll stay at again.
Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, room comfort

The accommodations were comfortable for our purpose. We didn’t spend much time there. The only complaint was the walls were thin in that we could hear conversations in next room and outside. The Keurig coffee maker was broken. But staff were friendly and complimentary breakfast were very nice. Lives our morning walk on the beach. I would stay here again.
Steps away from our room.
Only steps away from our room.
Stayed 2 nights in Mar 2025

8/10 Good

Lennette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good, but the tv was broken. I alerted the from desk twice but no one came to fix it.
Stayed 2 nights in Feb 2025

8/10 Good

Lennette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good. But the TV in my room was broken and i alerted the front desk but no came to fix it.
Stayed 1 night in Mar 2025

2/10 Terrible

Felicia

Stayed 1 night in Mar 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
The body wash and conditioner tubes in the shower unit were not working.
Stayed 2 nights in Mar 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service
Van, the gal thant handled the check in was super. Went far beyond standard expectations She's a keeper.
Stayed 1 night in Mar 2025

8/10 Good

Gustavo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this property several times and I’ve had no complaints. It’s always clean, solid breakfast, staff is friendly, and the beachfront location is amazing. Very easy to order food if needed. A
Stayed 2 nights in Mar 2025

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the view from our balcony!
Stayed 1 night in Mar 2025

8/10 Good

Kristine

Liked: Cleanliness, property conditions & facilities
Great oceanview and location. Felt safe. Terrible breakfast.
Stayed 3 nights in Mar 2025

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sunrise view

We arrived late after a long flight and had a restful sleep. Woke early to see the sunrise over the water. Amazing view and location.
Stayed 1 night in Mar 2025

4/10 Poor

Mercedes

Stayed 1 night in Mar 2025