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Great

The room was not clean, it had dirty & stained linen. Also, there was an issue with the usual cleaning of the room, I had requested my room to be cleaned at around 11.30 am, I went out of the hotel and got back at 5 pm and it was still not cleaned. When I asked, I was told that there were not enough staff. There was no shower gel in the room thoughtout the 2 nights I stayed, even after repeated requests/complaints. Had a bad experience overall.

The property is absolutely beautiful. The pools on the outside and inside are very nice and clean. The property is well maintained with a staff working diligently around the clock to preserve its beauty. There is a pretty awesome dinner and show sponsored by Le Petite Chef that is very nice and extremely affordable compared to the one in Delhi. The rooms are very nice, I stayed in a suite on the upper floor. Im not personally the biggest fan of Portuguese style, but it was done well. Again, I cant rave enough about how beautiful the property looks. On to the bad. The security will scrutinize the hell out of you. On multiple occasions I would walk by a guard and 5 mins later walk by the same guard and I would get the 3rd degree. I was on the property for 3 nights and I only left once, but I was questioned at least 20 times about if I was actually staying at the hotel. It was as if they were in disbelief. Lastly, a special thanks to the superstar TANAYA. From the second I checked in to the the moment I checked out, she was diligent and a powerhouse with resolving the most complicated and simple situations for me. She went above and beyond and never made me any false promises. I was there for a business trip and I was extremely busy and she took a huge weight off my shoulders. I had a really great experience and it was mainly due to her efforts to organize things. She should be promoted to hotel manager, she is an asset for the hotel! Overall, I give this place a two thumbs up

Honestly, one of the best properties I’ve stayed at. The staff were absolutely amazing and there was nothing you could do that was a bother. On arrival we were greeted by Nikhil who swiftly had drinks sent our way and our rooms checked in, all while we were able to relax on the sofas. Genuinely the best check in experience I’ve ever had. He was our main point of contact after this, making sure we always knew where to go, what to do and made sure we were looked after at all times. It really felt like a VIP experience. Outside of this, the hotel was great, an amazing spa and fantastic restaurants. Huge thanks to the team as they really went above and beyond. Can’t recommend enough.

Our 2-night stay at Taj Cidade de Goa Horizon was nothing short of exceptional. From the moment we arrived, the experience felt warm, seamless, and truly luxurious. A special mention to Isha for her incredible help and patience during check-in. She made us feel welcomed and at ease right away, setting the tone for the rest of our stay. The hospitality extended throughout the property was outstanding. Bagwant from the security team stood out for his courteous and attentive approach, always greeting us with a smile and ensuring everything felt safe and comfortable. We also deeply appreciate Haydin, the duty manager, who handled an issue we encountered with remarkable efficiency and professionalism, it was resolved so quickly that it barely disrupted our experience. The property itself is stunning, with breathtaking views, beautifully maintained spaces, and a calm, relaxing atmosphere that makes it hard to leave. Every detail, from the rooms to the service, reflects the high standards you expect from Taj. Overall, it was a memorable stay, made even more special by the wonderful team. We’ll definitely be coming back.

Lovely sea view bungalow. Good breakfast and fantastic fish restaurant. Great location.