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Best Western Charleston Inn

2.5 star property

Photo gallery for Best Western Charleston Inn

Exterior
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View
Reception
Lobby
Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
1540 Savannah Hwy, Charleston, SC, 29407-7845
  • Medical University of South Carolina
    ‪8 min drive‬
  • College of Charleston
    ‪9 min drive‬
  • Port of Charleston Cruise Terminal
    ‪11 min drive‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.8 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, pillow-top beds, in-room safe, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(34 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Similar properties

View from property

Sleep Inn Charleston - West Ashley

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.9 out of 5, Good, (1001)
The price is NZ$213
for 1 room
includes taxes & fees
19 Aug - 20 Aug
Sleep Inn Charleston - West Ashley

About the area

Charleston

Located in Charleston (West Ashley), Best Western Charleston Inn is within a 10-minute drive of Medical University of South Carolina and College of Charleston. .This hotel is 5.8 mi (9.4 km) from Port of Charleston Cruise Terminal and 5.6 mi (8.9 km) from South Carolina Aquarium.

What's nearby

  • Medical University of South Carolina - 8 min drive - 7.0 km
  • College of Charleston - 9 min drive - 7.7 km
  • The Citadel - 9 min drive - 8.4 km
  • Port of Charleston Cruise Terminal - 10 min drive - 9.6 km
  • Charleston City Market - 10 min drive - 9.6 km

Getting around

  • Charleston Station - 13 min drive
  • Charleston Intl. Airport (CHS) - 12 min drive

Restaurants

  • ‪Chick-fil-A on Savannah Highway - ‬8 min walk
  • ‪Metro Diner - ‬3 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪Kings Sushi - ‬3 min drive
  • ‪Bessinger's BBQ - ‬3 min walk

About this property

Best Western Charleston Inn

Hotel in Charleston with free breakfast and a 24-hour business center
Best Western Charleston Inn offers 87 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 87 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.
A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Guests may use a cruise ship terminal shuttle for a surcharge, and free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Cruise terminal shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (USD 50 per stay)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 80 lbs per pet

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 2.28 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Extended parking fee: USD 50 per stay
  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (64 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Sweetgrass
Best Western Sweetgrass Charleston
Best Western Sweetgrass Inn
Best Western Sweetgrass Inn Charleston
Sweetgrass Inn
Best Western Charleston
Best Western Sweetgrass Hotel Charleston
Charleston Best Western
Best Charleston Charleston
Best Western Charleston Inn Hotel
Best Western Charleston Inn Charleston
Best Western Charleston Inn Hotel Charleston

Best Western Charleston Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 464 out of 1010 reviews
Rating 8 - Good. 287 out of 1010 reviews
Rating 6 - Okay. 128 out of 1010 reviews
Rating 4 - Poor. 72 out of 1010 reviews
Rating 2 - Terrible. 59 out of 1010 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

MARGARET

Travelled with family
Disliked: Staff & service
Don’t expect anything special. Nice beds and showers that being said, the front desk are not that friendly. Expect nothing from the front desk.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rachel

Liked: Staff & service, property conditions & facilities
I loved my stay, especially the comfy bed and the pool. Its a deep pool! Surrounding area is not walkable really. They didnt clean my room 2 of the days but i dont really care about that.
Stayed 4 nights in Apr 2025

8/10 Good

Bobbi Jo

Close to everything in Charleston
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service

Breakfast not allowed

I was 1 minute late for the morning breakfast and the staff did not allow me to eat this was a turn off during this stay.
Stayed 3 nights in Apr 2025

8/10 Good

Debra

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
Very nice, clean and convenient
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charged damage fee

We spend approximately $130,000 annually on hotels due to frequent employee travel, and we’ve never encountered a situation like this. This property charged us a $300 fee for what they claimed was a “horrible mess” left in two rooms. When we requested photo evidence to address the issue with our team, the only image provided was of a single dirty towel—hardly justification for such a charge. If you’re going to assess a damage fee, thorough documentation should be standard. We do not recommend this hotel and will not be staying here again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Frankie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed a week at the property and it was a great experience. Staff was friendly and helpful. The breakfast was convenient and good for going off to work early in the morning. Convenient location to dining and where I needed to go. Also, the laundry area was well worth it too. I would definitely stay again
Stayed 4 nights in Apr 2025

8/10 Good

William

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Yerelyn Isabel

Travelled with family
Stayed 3 nights in Apr 2025

8/10 Good

Elizabeth

Stayed 3 nights in Apr 2025

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Comfortable and clean motel. Couldn’t tell from the listing that it was a motel instead of a hotel but it was fine. Nice area. Good breakfast. They charged an extra mandatory $60 incidental fee at check in that should be refunded in 7-10 business days that the listing didn’t say anything about. Bonus was the kitties on the property that we got to pet.
Stayed 1 night in Apr 2025

6/10 Okay

Austin

Liked: Staff & service
Disliked: Property conditions & facilities
For the price we paid, i was a little disappointed. The rooms were outdated, the AC smelled moldy and the bathroom had a shower curtain that didnt keep hardly any water in the bathtub. We ended up having to use our towels to sop up all water that splashed out. The pictures that were posted of the property made it look nicer than it actually was. probably wont be staying here again. the staff was nice though.
Stayed 2 nights in Apr 2025

8/10 Good

SHELLEY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to, close to Charleston but outside the busy city limits.
Stayed 2 nights in Apr 2025

4/10 Poor

Scott

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Yuck!

We decided to take our Frenchi on vacation with us, we booked through hotels and there was no way to pick the “pet friendly option”. We get there to check in and let them know we brought our pet with us and they scrambled to find another room, I’m guessing they have rooms dedicated just for pet owners and then charged us additional fee’s which I would be fine with if the room was not disgusting, smelled horrible like a dog kennel, carpet looked to be about 25 years old same could be said about the dated furniture, toilet kept us up constantly running, overall cleanliness was poor considering the price we paid. Room#119
Stayed 2 nights in Apr 2025

10/10 Excellent

Saara, Brooklyn

Stayed 4 nights in Apr 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Patricia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Christopher, Kingsport

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall the property was very good. The room was comfortable. The breakfast was excellent and the lady hosting the breakfast was gracious and pleasant. However, the front desk clerk who checked us in needs some improvement on her interpersonal skills. She was initially snippy, abrupt and condescending. We felt as though we were bothering her even though we were trying to be pleasant and engaging. It got to the point where my patience with her attitude was wearing thin and my demeanor changed. At that point, her tone changed and she became more conciliatory and helpful. Nevertheless, the interaction was less than pleasant.
Stayed 1 night in Apr 2025

8/10 Good

Stefan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Christopher

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities

Not Good

The front desk clerk was not very friendly, very loud, and even took a phone call with BW customer service on speaker during our check in. The room was very dark with all lights on and blinds open. The smell of weed was very strong. There were small flying bugs all over room.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Robert Antoon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We has a fine stay. Everything was there.
Stayed 1 night in Apr 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable.
Stayed 1 night in Apr 2025

10/10 Excellent

carlton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay.
Stayed 4 nights in Apr 2025