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Comfort Suites Northlake

2.5 star property

Photo gallery for Comfort Suites Northlake

Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

View map
7315 Smith Corners Blvd, Charlotte, NC, 28269
  • Northlake Mall
    ‪16 min walk‬
  • Concord Mills
    ‪12 min drive‬
  • University of North Carolina at Charlotte
    ‪12 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪20 min drive‬

Room options

View all photos for Business Suite, 1 King Bed, Accessible, Non Smoking

Business Suite, 1 King Bed, Accessible, Non Smoking

Business Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, Non Smoking

7.8 out of 10
Good
(60 reviews)
  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(31 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Drury Inn & Suites Charlotte Northlake

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 1,022 reviews
The price is NZ$173
includes taxes & fees
22 Sept - 23 Sept
Drury Inn & Suites Charlotte Northlake

About the area

Charlotte

With a stay at Comfort Suites Northlake in Charlotte (North Lake), you'll be within a 15-minute drive of University of North Carolina at Charlotte and Spectrum Center. .This hotel is 9.7 mi (15.7 km) from Lake Norman and 10.1 mi (16.2 km) from Bank of America Stadium.

What's nearby

  • Northlake Mall - 16 min walk - 1.4 km
  • Concord Mills - 12 min drive - 15.5 km
  • University of North Carolina at Charlotte - 12 min drive - 14.0 km
  • PNC Music Pavillion - 12 min drive - 18.1 km
  • Bank of America Stadium - 13 min drive - 18.6 km

Getting around

  • McCullough Station - 10 min drive
  • Charlotte Station - 13 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 17 min drive

Restaurants

  • ‪Firebirds Wood Fired Grill - Charlotte - Northlake - ‬3 min drive
  • ‪Hickory Tavern - ‬13 min walk
  • ‪Olive Garden - ‬19 min walk
  • ‪Red Robin - ‬3 min drive
  • ‪Red Crab - ‬17 min walk

About this property

Comfort Suites Northlake

Hotel with free breakfast, near Northlake Mall
Comfort Suites Northlake offers 104 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with satellite channels. Kitchenettes offer refrigerators, microwaves, and separate dining areas.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 104 guestrooms, featuring kitchenettes with refrigerators and microwaves. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
You can enjoy a meal at Bob Evans serving the guests of Comfort Suites Northlake, or stop in at the snack bar/deli. A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Charlotte? This hotel has 750 square feet (68 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.
Bob Evans - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bob Evans

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 750 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.47 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June 01 to September 02
Pool access available from 10:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Suites Northlake
Comfort Suites Northlake Charlotte
Comfort Suites Northlake Hotel Charlotte
Comfort Suites Charlotte Northlake Hotel Charlotte
Comfort Suites Northlake Hotel
Comfort Suites Northlake Hotel
Comfort Suites Northlake Charlotte
Comfort Suites Northlake Hotel Charlotte

Comfort Suites Northlake Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 483 out of 1006 reviews
Rating 8 - Good. 252 out of 1006 reviews
Rating 6 - Okay. 115 out of 1006 reviews
Rating 4 - Poor. 73 out of 1006 reviews
Rating 2 - Terrible. 83 out of 1006 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Eduardo

Stayed 1 night in Jun 2025

8/10 Good

Daela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a night
Stayed 1 night in Jun 2025

6/10 Okay

Ellis

Stayed 6 nights in Jun 2025

10/10 Excellent

Sharon

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great custimer service
Stayed 2 nights in Jun 2025

10/10 Excellent

Awa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Shaulette the cook/server was so welcoming and great whenever we went down for breakfast.Was very impressed.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

tracy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and accommodating.
Stayed 2 nights in Jun 2025

8/10 Good

Cindy, Kansas City

Liked: Staff & service, amenities
Charlotte was so friendly, helpful, and kind. She manages the breakfast area, and helped me out even though I missed the breakfast hours. It would be nice if it went until 10am instead of 9am.
Stayed 1 night in Jun 2025

10/10 Excellent

Noah

Stayed 1 night in Jun 2025

10/10 Excellent

THOMAS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ashley

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and room pretty clean
Stayed 2 nights in May 2025

10/10 Excellent

Mahogany

Stayed 4 nights in May 2025

8/10 Good

Bayne

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The property was fine. It was clean and well put together. You can tell that it is older but the remodel looks good. I passed on the breakfast because the food didn’t look appealing and I’m not a big fan of Folgers coffee, but that’s just a personal opinion.
Stayed 1 night in Jun 2025

8/10 Good

TaNiya

Liked: Cleanliness, property conditions & facilities, room comfort
I have mixed reviews. The room was clean except there was hair all over the shower when I arrived. During my stay I did put the do not disturb sign on the door and housekeeping proceeded to still come into my room I had the door lock on so they couldn’t come in she then came back 4 minutes later and tried to open the door again. I opened the door and asked if she needed anything and she said “excuse me I’m sorry” which was odd to me. Other than that I had EXCEPTIONAL breakfast interactions with Charlotte she’s Amazing.
Stayed 5 nights in May 2025

10/10 Excellent

Angeleique

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean & spacious! Front desk staff Patrick was kind! Charlotte (Breakfast attendant) was the HIGHLIGHT of our stay! She was personable, kind & funny! A true GEM! WE WILL DEFINITELY BE BACK & HIGHLY RECOMMEND!
Stayed 2 nights in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
I was pleasantly surprised by the room and the facility in general. The bedding was top notch. The room was spacious with a separate couch and ottoman area. The breakfast was on point with a very nice lady overseeing that effort.
Stayed 2 nights in May 2025

6/10 Okay

Barbara

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
I had to sign several papers promising not to have parties in my room or smoke pot. Not sure what kind of neighborhood it is but made us very uncomfortable. The previous hotel had extra blankets and pillows in the closet. This one didn’t. The bathroom is very tiny and the sink is across from the bed which was strange. We stayed one night and left quickly.
Stayed 1 night in May 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great place with good breakfast offering.
Stayed 1 night in May 2025

6/10 Okay

Catrinca

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Khelsey

Stayed 2 nights in May 2025

4/10 Poor

Glenn, Lynbrook

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel is well designed and clean. However the staff is woefully inadequate. Very long wait times to check in. To buy a bag of chips at the front desk was ten minutes.
Stayed 3 nights in May 2025

4/10 Poor

Joseph, Frederick

Travelled with family
Disliked: Property conditions & facilities
N/A
Stayed 2 nights in May 2025

8/10 Good

Lytalya

Stayed 3 nights in May 2025

10/10 Excellent

Terri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming place. Facilities are nice & clean. Staff are very friendly & accommodating. Definitely come back again. Terri
Stayed 1 night in May 2025

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025