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Comfort Suites Northlake

2.5 star property

Photo gallery for Comfort Suites Northlake

Standard Room, 1 King Bed with Sofa bed, Non Smoking
Coffee service
Business Suite, 1 King Bed, Accessible, Non Smoking
Lobby
Fitness facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
7315 Smith Corners Blvd, Charlotte, NC, 28269
  • Place, Northlake Mall
    ‪12 min walk‬
  • Place, Bank of America Stadium
    ‪11 min drive‬
  • Place, Spectrum Center
    ‪11 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(36 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, Non Smoking

7.8 out of 10
Good
(63 reviews)
  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Business Suite, 1 King Bed, Accessible, Non Smoking

Business Suite, 1 King Bed, Accessible, Non Smoking

Business Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby
Drury Inn & Suites Charlotte Northlake
North Lake
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 1,144 reviews
The price is NZ$222
includes taxes & fees
7 Apr - 8 Apr
Drury Inn & Suites Charlotte Northlake

About the area

Charlotte

With a stay at Comfort Suites Northlake in Charlotte (North Lake), you'll be within a 15-minute drive of Spectrum Center and Bank of America Stadium. .This hotel is 9.7 mi (15.7 km) from Lake Norman and 10.5 mi (16.8 km) from Charlotte Convention Center.

What's nearby

  • Northlake Mall - 12 min walk - 1.0 km
  • Lake Norman - 9 min drive - 15.4 km
  • Bank of America Stadium - 11 min drive - 18.6 km
  • Spectrum Center - 11 min drive - 18.5 km
  • University of North Carolina at Charlotte - 11 min drive - 19.1 km

Getting around

  • Charlotte Station - 13 min drive
  • McCullough Station - 17 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 17 min drive

Restaurants

  • ‪Dunkin' - ‬14 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Firebirds Wood Fired Grill - Charlotte - Northlake - ‬20 min walk
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Red Crab - ‬17 min walk

About this property

Comfort Suites Northlake

Comfort Suites Northlake offers 104 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with satellite channels. Kitchenettes offer refrigerators, microwaves, and separate dining areas.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 104 guestrooms, featuring kitchenettes with refrigerators and microwaves. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
You can enjoy a meal at Bob Evans serving the guests of Comfort Suites Northlake, or stop in at the snack bar/deli. A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Charlotte? This hotel has 750 square feet (68 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.
Bob Evans - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bob Evans

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 24-hour business centre
  • 750 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.47 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June 01 to September 02
Pool access available from 10:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Suites Northlake
Comfort Suites Northlake Charlotte
Comfort Suites Northlake Hotel Charlotte
Comfort Suites Charlotte Northlake Hotel Charlotte
Comfort Suites Northlake Hotel
Comfort Suites Northlake Hotel
Comfort Suites Northlake Charlotte
Comfort Suites Northlake Hotel Charlotte

Comfort Suites Northlake Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 488 out of 1004 reviews
Rating 8 - Good. 242 out of 1004 reviews
Rating 6 - Okay. 128 out of 1004 reviews
Rating 4 - Poor. 67 out of 1004 reviews
Rating 2 - Terrible. 79 out of 1004 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Deborah K

Travelled with family
Liked: Amenities, property conditions & facilities
The floor was dirty in the room towel was left from someone else in bathroom hallway smell like weed all the time. Staff was nice
Stayed 3 nights in Dec 2025

8/10 Good

Adeel

Stayed 1 night in Dec 2025

6/10 Okay

Jon

Travelled with family
Liked: Room comfort
Limited food availability, no coffee.
Stayed 1 night in Dec 2025

10/10 Excellent

Yasmine, Charlotte

Stayed 1 night in Dec 2025

8/10 Good

Artiom

Stayed 1 night in Dec 2025

10/10 Excellent

Vestula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

omar

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities
.
Stayed 4 nights in Dec 2025

2/10 Terrible

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great but shower had no warm water. Took a cold shower.
Stayed 1 night in Dec 2025

8/10 Good

Claudia

Travelled with group
Liked: Cleanliness, staff & service, amenities
Good customer service, clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Troy

Stayed 1 night in Nov 2025

2/10 Terrible

Leonardo

Stayed 2 nights in Dec 2025

10/10 Excellent

Charlotte

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 2 nights in Dec 2025

6/10 Okay

Manueltruthjaime

Liked: Cleanliness
room was nice clean but water was cold and shower needed work
Stayed 2 nights in Nov 2025

10/10 Excellent

Sherri

Stayed 1 night in Nov 2025

10/10 Excellent

Tyler

Business traveller
Liked: Cleanliness, property conditions & facilities
Great
Stayed 5 nights in Nov 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room. Helpful staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tyler

Stayed 5 nights in Nov 2025

10/10 Excellent

Ruth Jania

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Nov 2025

8/10 Good

Tommy

Stayed 1 night in Nov 2025

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 1 night in Nov 2025

4/10 Poor

Antoine

Business traveller
Disliked: Cleanliness, staff & service, amenities
Bathroom was dirty
Stayed 1 night in Nov 2025

6/10 Okay

Chaunai

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
We could tell that the bathroom wasn’t throughly cleaned, there was a contact lens on the door frame of the bathroom. No idea how long it’s been there and I’m willing to bet it’s still there
Stayed 2 nights in Nov 2025

8/10 Good

natalie, Barnegat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was there for more than 3 days and this was my second time being there. I decided to return to this particular hotel because of the friendliness,cleanliness and convenience of it.
Stayed 4 nights in Nov 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Noel

Stayed 3 nights in Nov 2025