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Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

Exterior
Free daily buffet breakfast
Exterior
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

View map
15139 Ballancroft Parkway, Charlotte, NC, 28277
  • Place, The Amp Ballantyne
    ‪3 min drive‬
  • Place, Quail Hollow Club
    ‪13 min drive‬
  • Place, Carowinds Theme Park
    ‪14 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room

9.2 out of 10
Wonderful
(42 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(49 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Transfer Shower)

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Transfer Shower)

9.2 out of 10
Wonderful
(17 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications Accessible)

8.2 out of 10
Very good
(11 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(95 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Comms Accessible. Roll-In Shower)

Down duvets, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Comms Accessible. Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

8.0 out of 10
Very good
(11 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility)

Down duvets, pillow-top beds, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Down duvets, pillow-top beds, desk, laptop workspace

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(17 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Down duvets, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications Accessible)

Down duvets, pillow-top beds, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible

Shower, hair dryer, towels, soap

Suite, 1 King Bed, Accessible

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Restaurant
Hampton Inn & Suites Charlotte/Ballantyne
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 855 reviews
The price is NZ$147
includes taxes & fees
24 Nov - 25 Nov
Hampton Inn & Suites Charlotte/Ballantyne

About the area

Charlotte

Located in Charlotte (Ballantyne), Holiday Inn Express & Suites Charlotte - Ballantyne by IHG is within a 5-minute drive of Elon Homes Regional Park and The Amp Ballantyne. .This hotel is 9.3 mi (14.9 km) from Carowinds Theme Park and 9.6 mi (15.4 km) from SouthPark Mall.

What's nearby

  • Ballantyne Country Club - 10 min walk - 0.9 km
  • The Amp Ballantyne - 3 min drive - 2.6 km
  • CSA OrthoCarolina Sportsplex - 7 min drive - 6.0 km
  • Quail Hollow Club - 13 min drive - 14.0 km
  • Carowinds Theme Park - 14 min drive - 16.3 km

Getting around

  • I-485 - South Blvd Station - 15 min drive
  • Charlotte Station - 24 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 29 min drive

Restaurants

  • ‪Finale Pizza - ‬2 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪The Club House Bites And Booze - ‬3 min drive
  • ‪Bad Daddy's Burger Bar - ‬3 min drive
  • ‪The Blue Taj - ‬3 min drive

About this property

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

Suburban hotel with free breakfast and a 24-hour fitness center
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG offers 146 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Stay in one of 146 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, shopping on site, and a television in a common area.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's games
  • Fenced pool
  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 90 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 90 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

The seasonal pool will be open from May to November
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Charlotte Ballantyne Hotel
Holiday Inn Express Ballantyne Hotel
Holiday Inn Express Charlotte Ballantyne
Holiday Inn Express Ballantyne
Inn Express Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne by IHG
Holiday Inn Express Suites Charlotte Ballantyne an IHG Hotel
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG Hotel

Reviews

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 665 out of 1005 reviews
Rating 8 - Good. 182 out of 1005 reviews
Rating 6 - Okay. 58 out of 1005 reviews
Rating 4 - Poor. 38 out of 1005 reviews
Rating 2 - Terrible. 62 out of 1005 reviews

Reviews

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Dining close by, walkable. Good breakfast. Nice outdoor pool.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Our stay was perfect! The hotel and the room were so clean and well worth the stay. My family and I really enjoyed our stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Robyn

Stayed 2 nights in Jul 2025

8/10 Good

Kristi

Travelled with partner
Liked: Cleanliness, staff & service, amenities
There was only one elevator working, long wait to get up and down floors. Professional and nice staff. Hot breakfast. Quiet area.
Stayed 3 nights in Jul 2025

8/10 Good

Raphael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fiod needs to be upgraded, bread was horrible
Stayed 3 nights in Jul 2025

10/10 Excellent

Alton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay, Staff was very helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ijuana, Garner

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for the professionalism and customer service.
Stayed 2 nights in Jul 2025

8/10 Good

Nikki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was fabulous. The barking dog across the hall and the kids running in the halls until 3am made our stay less than 5 stars
Stayed 2 nights in Jul 2025

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Trimika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary trip

Our trip was great. The room was amazing
Stayed 2 nights in Jul 2025

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Tyra

Very clean room and excellent customer service.
Stayed 3 nights in Jul 2025

10/10 Excellent

Vanniki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Brooklin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5/5 weekend stay

Wasn’t expecting much given the price, but this hotel was amazing! Clean with great customer service. Breakfast was really good more options than average hotel breakfast. Only con was elevator was broken and the working one was very slow
Stayed 2 nights in Jul 2025

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Came to town to celebrate my birthday!!!!! What a wonderful stay. Easy check in/check out, clean room with Dove products and a nice ambiance. The most impressive part of my stay was the Hotel Personnel. Emani was professional and customer friendly the entire stay. She is simply amazing!
Stayed 2 nights in Jul 2025

10/10 Excellent

Destinee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Nina

Stayed 2 nights in Jul 2025

8/10 Good

Tyreese

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and the location waa perfect. Only issue was one of the elevators didn’t work so it too awhile to get to and from the room with there being only 1 working elevator.
Stayed 2 nights in Jul 2025

8/10 Good

richard

Stayed 2 nights in Jul 2025

8/10 Good

Mitchell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the elevators was down so the entire hotel had to use 1 elevator the whole weekend. Inconvenient for sure, but didn’t ruin the weekend.
Stayed 2 nights in Jul 2025

8/10 Good

Robert, Santee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and relatively quiet.
Stayed 4 nights in Jul 2025

2/10 Terrible

Bernita

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor Customer Service!!!

Never greeted from the staff when entering the hotel. The day of my arrival front desk clerk (guy) complicated my preferred card payment made for booking reservations. He added additional charges to my credit card and forced my card to cancel the transaction. So I had to use my bank debit card for the entire payment due. I never had a hotel to bill my debit card upfront before the departure check out date. Very bad miss practicing at that hotel.i will never trust no other Holiday Inn Express again. The house keeping service wasn't to my satisfactory either.
Stayed 2 nights in Jun 2025

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded Our Requirements

I chose the hotel because it was closest to where my niece and her family were moving to. We were helping them ot move so I wanted a nice clean room, lots of towels, and peace and quiet with continental breakfast. Score - 100% on all accounts.
Stayed 4 nights in Jul 2025

10/10 Excellent

Aroobina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 3 nights in May 2025