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Homewood Suites by Hilton Charlotte Ballantyne, NC

3.0 star property

Photo gallery for Homewood Suites by Hilton Charlotte Ballantyne, NC

Restaurant
Lobby lounge
Outdoor pool
Reception
Microwave, coffee/tea maker, cookware/dishes/utensils

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Kitchen
  • Pool
  • Pet-friendly
  • Housekeeping

Explore the area

Map
12030 Copper Way, Charlotte, NC, 28277
  • The Amp Ballantyne
    ‪19 min walk‬
  • Quail Hollow Club
    ‪11 min drive‬
  • Carowinds Theme Park
    ‪12 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪23 min drive‬

Room options

View all photos for King Suite, Studio

In-room safe, desk, laptop workspace, iron/ironing board

King Suite, Studio

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 2 Queen Beds

  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

40-inch LED TV with cable channels, TV

Suite, 1 King Bed

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Studio, Accessible

  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

40-inch LED TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds

  • 67 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Studio, Accessible, Non Smoking

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

40-inch LED TV with cable channels, TV

Suite, Accessible, Non Smoking

  • 67 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

40-inch LED TV with cable channels, TV

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Charlotte

Located in Charlotte, Homewood Suites by Hilton Charlotte Ballantyne, NC is within a 15-minute drive of Quail Hollow Club and SouthPark Mall. .This hotel is 9.2 mi (14.7 km) from Carowinds Theme Park and 15.3 mi (24.7 km) from Bank of America Stadium.

What's nearby

  • The Amp Ballantyne - 19 min walk - 1.6 km
  • Carolina Place - 4 min drive - 6.4 km
  • Quail Hollow Club - 11 min drive - 8.9 km
  • Carowinds Theme Park - 12 min drive - 14.1 km
  • SouthPark Mall - 15 min drive - 12.7 km

Getting around

  • Arrowood Station - 10 min drive
  • Charlotte Station - 22 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 21 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Amélie's French Bakery & Café - ‬4 min drive
  • ‪Kabuto Japanese Steakhouse and Sushi Bar - ‬4 min drive
  • ‪Midwood Smokehouse - ‬4 min walk
  • ‪Gallery Restaurant - ‬3 min drive

About this property

Homewood Suites by Hilton Charlotte Ballantyne, NC

Hotel in Charlotte with free breakfast and area shuttle service
Homewood Suites by Hilton Charlotte Ballantyne, NC offers 117 accommodations with safes and coffee/tea makers. 40-inch LED televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with microwaves and cookware/dishes/utensils.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 117 guestrooms, featuring kitchens. Wired and wireless internet access is complimentary, while 40-inch LED televisions with cable programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a picnic area, and barbecue grills. Guests can get around on the complimentary shuttle, which operates within 3 miles.
Take advantage of the hotel's room service. A complimentary on-the-go breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 9:00 AM.
A complimentary grocery shopping service is offered and room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:00 AM
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 11 to May 25:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Ballantyne
Homewood Suites Hilton Ballantyne
Homewood Suites Hilton Ballantyne Hotel
Homewood Suites Hilton Ballantyne Hotel Charlotte Area NC
Homewood Suites Hilton Charlotte Ballantyne Area NC
Homewood Suites Hilton Charlotte Ballantyne NC Hotel
Homewood Suites Hilton Charlotte Ballantyne NC
Homewood Suites by Hilton Charlotte Ballantyne Area NC
Homewood Suites by Hilton Charlotte Ballantyne NC
Homewood Suites by Hilton Charlotte Ballantyne, NC Hotel
Homewood Suites by Hilton Charlotte Ballantyne, NC Charlotte

Homewood Suites by Hilton Charlotte Ballantyne, NC Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 586 out of 827 reviews
Rating 8 - Good. 146 out of 827 reviews
Rating 6 - Okay. 39 out of 827 reviews
Rating 4 - Poor. 25 out of 827 reviews
Rating 2 - Terrible. 31 out of 827 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Katherine

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I like the spacious suites offered and the ability to cook. Management (Dax) at the hotel was did not represent the Hilton Brand with his lack of concern regarding the broken car window that occurred on the property. There were several vandalized cars(smashed windows). Essentially his attitude was it wasn't his responsibility. Either Dax need additional training or removed as a Manager and believe me I don't want anyone to lose their job but his lack of not even providing a resolution to ensure guests are comfortable to return this property wasn't non-existent. It's my understanding that this type of vandalism has occurred on this property before. The guest who was standing outside with me stated that this was the 2nd time this has happened to him on this very property.
Stayed 1 night in Mar 2025

10/10 Excellent

Ivana

Stayed 2 nights in Mar 2025

10/10 Excellent

Felicia

Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Bed was terrible, breakfast was horrible. They don’t disclose they charge an additional pet fee of $75 on top of the room fee they sneak it in on incidental hold
Stayed 1 night in Feb 2025

4/10 Poor

Jacqueline

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I liked the location, close to many stores. I didn’t like, that we found a hoodie on tv stand from previous guests. Beds were creaking badly, thought they were going to fall apart. Pillows were almost flat. Shower head was leaking between tubing and the thread causing the bathroom floor to get soaked. The bathtub spout was loose, thought it was going to fall off. Booked for 4 and was provided 3 towels.
Stayed 3 nights in Feb 2025

10/10 Excellent

Samuel

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
See above
Stayed 3 nights in Feb 2025

10/10 Excellent

Fabrizio

Liked: Cleanliness, staff & service, property conditions & facilities
Just excelent!!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
All staff were great young lady (Brittany) was superb friendly and willing to help.
Stayed 4 nights in Jan 2025

10/10 Excellent

sherry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was modern I loved the decor , staff were efficient and welcoming. I would definitely come again and highly recommend
Stayed 2 nights in Jan 2025

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this property multiple times and will again when we are in the area. Great location. Staff was friendly and great. Definitely would recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great about this property
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Leonard, Ocoee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very quiet property. When I checked in the room was not ready which bothered me a bit. However, the staff offered me a complimentary bottle of wine for my trouble which helped ease the pain ;). Overall I had a great stay and would come back if ever in the area again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Eugene

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect. No complaints. Change nothing. Room was full size, clean, comfortable. Breakfast buffet was excellent.
Stayed 1 night in Dec 2024

10/10 Excellent

Hector

Stayed 1 night in Nov 2024

10/10 Excellent

Dedriane, Greer

Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Absolute best room ever for my wheelchair and Hoyer lift!
Stayed 3 nights in Dec 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, would stay again
Stayed 1 night in Dec 2024

8/10 Good

Miya

Stayed 1 night in Nov 2024

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near main roads and restaurants. Easy parking. Everyone was friendly. Clean rooms with kitchenettes, good for families or extended stays. Will be back.
Stayed 3 nights in Nov 2024

8/10 Good

Kenesha

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 6 nights in Nov 2024

4/10 Poor

Harold

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

carlton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024