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Homewood Suites by Hilton Charlotte Ballantyne, NC

3.0 star property

Photo gallery for Homewood Suites by Hilton Charlotte Ballantyne, NC

Restaurant
Lobby lounge
Reception
Outdoor pool
Microwave, coffee/tea maker, cookware/dishes/utensils

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
12030 Copper Way, Charlotte, NC, 28277
  • Place, The Amp Ballantyne
    ‪19 min walk‬
  • Place, Reclining Bulls Statue
    ‪3 min drive‬
  • Place, Spectrum Center
    ‪20 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪21 min drive‬

Room options

View all photos for King Suite, Studio

In-room safe, desk, laptop workspace, iron/ironing board

King Suite, Studio

9.2 out of 10
Wonderful
(29 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

40-inch LED TV with cable channels, TV

Suite, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 2 Queen Beds

10.0 out of 10
Exceptional
(7 reviews)
  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

40-inch LED TV with cable channels, TV

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(10 reviews)
  • 67 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

40-inch LED TV with cable channels, TV

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

40-inch LED TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Studio, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Accessible, Non Smoking

40-inch LED TV with cable channels, TV

Suite, Accessible, Non Smoking

  • 67 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Studio, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

2Queen Mobilty/Hearing Access Tub Studio Nosm

  • Sleeps 6

Mobility Hearing Access Two Queen Suite with Tub

  • Sleeps 6

Mobility Hearing Access King Studio with tub

  • Sleeps 4

Mobility Hearing Access King Studio with Roll in Shower

  • Sleeps 4

Mobility Hearing Access King Suite with Roll in Shower

  • Sleeps 4

1 King Mobilty/Hearing Access Tub Suite Nosmk

  • Sleeps 4

Studio with 2 Queen Beds-Non-Smoking

  • Sleeps 6

One Bedroom Suite with 2 Queen Beds-Non-Smoking

  • Sleeps 6

One-Bedroom King Suite-Non-Smoking

  • Sleeps 4

King Studio-Non-Smoking

  • Sleeps 4

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About the area

Charlotte

With a stay at Homewood Suites by Hilton Charlotte Ballantyne, NC in Charlotte, you'll be within a 15-minute drive of SouthPark Mall and The Amp Ballantyne. .This hotel is 9.2 mi (14.7 km) from Carowinds Theme Park and 15.8 mi (25.4 km) from Spectrum Center.

What's nearby

  • The Amp Ballantyne - 19 min walk - 1.6 km
  • Reclining Bulls Statue - 3 min drive - 2.7 km
  • Carowinds Theme Park - 10 min drive - 18.8 km
  • SouthPark Mall - 14 min drive - 13.7 km
  • Spectrum Center - 20 min drive - 29.8 km

Getting around

  • Arrowood Station - 10 min drive
  • Charlotte Station - 22 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 21 min drive

Restaurants

  • ‪Circle K - ‬3 min drive
  • ‪Chuck E. Cheese's - ‬4 min drive
  • ‪Harriet's Hamburgers - ‬3 min drive
  • ‪Rooster’s Wood-Fired Kitchen - ‬3 min drive
  • ‪Cabo Fish Taco - ‬20 min walk

About this property

Homewood Suites by Hilton Charlotte Ballantyne, NC

Hotel in Charlotte with free breakfast and area shuttle service
Homewood Suites by Hilton Charlotte Ballantyne, NC offers 117 accommodations with safes and coffee/tea makers. 40-inch LED televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with microwaves and cookware/dishes/utensils.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 117 guestrooms, featuring kitchens. Wired and wireless internet access is complimentary, while 40-inch LED televisions with cable programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a picnic area, and barbecue grills. Guests can get around on the complimentary shuttle, which operates within 3 miles.
Take advantage of the hotel's room service. A complimentary on-the-go breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 9:00 AM.
A complimentary grocery shopping service is offered and room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:00 AM
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 11 to May 25:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Ballantyne
Homewood Suites Hilton Ballantyne
Homewood Suites Hilton Ballantyne Hotel
Homewood Suites Hilton Ballantyne Hotel Charlotte Area NC
Homewood Suites Hilton Charlotte Ballantyne Area NC
Homewood Suites Hilton Charlotte Ballantyne NC Hotel
Homewood Suites Hilton Charlotte Ballantyne NC
Homewood Suites by Hilton Charlotte Ballantyne Area NC
Homewood Suites by Hilton Charlotte Ballantyne NC
Homewood Suites by Hilton Charlotte Ballantyne, NC Hotel
Homewood Suites by Hilton Charlotte Ballantyne, NC Charlotte

Homewood Suites by Hilton Charlotte Ballantyne, NC Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 645 out of 904 reviews
Rating 8 - Good. 154 out of 904 reviews
Rating 6 - Okay. 45 out of 904 reviews
Rating 4 - Poor. 26 out of 904 reviews
Rating 2 - Terrible. 34 out of 904 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, the rooms were clean and very comfortable and spacious, and breakfast was delicious. The location was very convenient to get to the interstate and Carowinds amusement park, the reason for our stay, was only about 15 minutes away. My only minor complaint was that the pool was extremely cold, but that was as much the weather's fault as the hotel's. It was unseasonably cool at night during our trip and I assume the pool is not heated.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jakeya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal as always :)
Stayed 2 nights in Sep 2025

10/10 Excellent

Jahaira

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was included I forgot the lady name but the one from Tuesday to Thursday morning what a sweetheart my kids said they felt like grandma was making waffles for them. Steve or Steven from the front desk provided different places that were family friendly. Rooms and room service are just the pictures and the information provided. If i’m in town will stay there again.
Stayed 4 nights in Sep 2025

8/10 Good

Molly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need new pillows.
Stayed 3 nights in Sep 2025

10/10 Excellent

Louis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful
Stayed 2 nights in Sep 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Amenities
Very nice stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great room bad sofa

loved room. very clean great kitchen and size. coach was very uncomfortable had to put pillow under seat to be able to sit on cushion. whole hotel was very good just the one bad thing. quite rooms
Stayed 4 nights in Sep 2025

10/10 Excellent

Dmetriy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are extremely polite and helpful, making the stay feel extra welcoming
Stayed 3 nights in Aug 2025

10/10 Excellent

Yue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room
Stayed 1 night in Aug 2025

8/10 Good

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay at the Homewood Suites, I enjoyed the space and living room area. I think maybe it's time for a change of some of the furniture. But the staff was very professional and the Suites very clean, if you needed anything just ask and it is done.
Stayed 5 nights in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ron, Bakersville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay. The room was above expectations. I would like to go back.
Stayed 1 night in Aug 2025

10/10 Excellent

Gwendolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was nice and the staff is very friendly. The hotel lobby is huge and beautiful. The outdoor pool is beautiful with crystal clear water. The room are nice and clean. The sleep sofa in my room is very dated, it needs to be replaced. Its not comfortable at all. Overall, my stay was nice! I would recommend to others!
Stayed 4 nights in Aug 2025

6/10 Okay

Delores

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The staff was wonderful. BUT the room was not what we were accustomed as a standard for a Hilton property. The room was not as advertised! We booked a King Suite which was promoted on their website to have an Ergonomic chair workstation. My hubby needed space to work. I pointed this out to the manager on duty. The carpet in our room was very dirty, gave the room a stale oder. The sofia was so old and dilapidated we couldn't sit on it..The rooms need an upgrade...Did not enjoy the stay. I do not recommend, would not stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

William

Stayed 1 night in Aug 2025

10/10 Excellent

Gina

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to major roads and in a quiet neighborhood. Staff was helpful, knowledgeable and friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Diamond, Greenville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The establishment and esthetics were beautiful!
Stayed 3 nights in Jul 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Great service! Super clean and comfortable!
Stayed 1 night in Aug 2025

10/10 Excellent

Sharjeel Bin

Stayed 1 night in Jul 2025

10/10 Excellent

Miriam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the rooms space employees were great and kind very helpful
Stayed 2 nights in Aug 2025

6/10 Okay

Dawn, ROANOKE

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I absolutely loved the location many restaurants in a 3 minute walk. Staff was great as well. The only bad part was the room. We booked a suite to give us plenty of space but there were food stains on the ottoman and the drawers on the tv stand were broken scratched up and crooked.
Stayed 3 nights in Aug 2025

6/10 Okay

Katie

Travelled with family and small children
Disliked: Staff & service
We arrived very late & they're nothing like not being able to sleep until your alarm - Housekeeping knocked early which is unacceptable at any hotel chain. When I brought the kids to get breakfast at 10:30, not only was the traffic flow through the buffet area crazy congested it was not stocked. No fruit or yogurt and a line deep for waffles. This was also our second property try and I'm not a fan of the mattress that looks to be standard for the chain. I think this is our last time at a Homewood.
Stayed 1 night in Aug 2025

2/10 Terrible

Maria

Stayed 2 nights in Aug 2025

10/10 Excellent

Lorie, Palos Heights

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the size and cleanliness of the rooms. Location was perfect.
Stayed 10 nights in Jul 2025