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Hyatt Place Charlotte Downtown

3.0 star property

Photo gallery for Hyatt Place Charlotte Downtown

Front of property – evening/night
Interior entrance
Free daily full breakfast
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View map
222 South Caldwell Street, Charlotte, NC, 28202
  • Place, Spectrum Center
    ‪3 min walk‬
  • Place, Charlotte Convention Center
    ‪5 min walk‬
  • Place, Bank of America Stadium
    ‪14 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(118 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

8.8 out of 10
Excellent
(38 reviews)
  • 47 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (High Floor)

9.0 out of 10
Wonderful
(52 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(15 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Boardroom Suite)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, City View (Boardroom Suite)

9.4 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Shower)

7.8 out of 10
Good
(13 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

8.0 out of 10
Very good
(13 reviews)
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Shower)

9.2 out of 10
Wonderful
(15 reviews)
  • 63 sq m
  • Sleeps 6
  • 2 Queen Beds

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About the area

Charlotte

With a stay at Hyatt Place Charlotte Downtown, you'll be centrally located in Charlotte, within a 5-minute walk of Spectrum Center and NASCAR Hall of Fame. .This hotel is 0.3 mi (0.4 km) from Charlotte Convention Center and 0.9 mi (1.4 km) from Bank of America Stadium.

What's nearby

  • Queen City Quarter - 3 min walk - 0.3 km
  • Spectrum Center - 3 min walk - 0.3 km
  • NASCAR Hall of Fame - 4 min walk - 0.4 km
  • Charlotte Convention Center - 5 min walk - 0.4 km
  • Bank of America Stadium - 14 min walk - 1.2 km

Getting around

  • 3rd St - Convention Center Station - 4 min walk
  • Charlotte Station - 7 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Burger King - ‬4 min walk
  • ‪Midnight Diner - ‬4 min walk
  • ‪Buffalo Wild Wings - ‬4 min walk
  • ‪401 Social - ‬3 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬10 min walk

About this property

Hyatt Place Charlotte Downtown

Hotel with free breakfast, 4-minute walk to Spectrum Center
Hyatt Place Charlotte Downtown offers 172 air-conditioned accommodations with MP3 docking stations and safes. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 172 air-conditioned rooms featuring refrigerators and MP3 docking stations. 42-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Stop by the hotel's restaurant for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 6:30 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Charlotte? This hotel has 2002 square feet (186 square meters) of space consisting of conference space and meeting rooms.
A complimentary full breakfast is served between 6:30 AM and 9:00 AM on weekdays. An additional breakfast (subject to charges) is served daily.
Onsite venue - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 42 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,002 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (38 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (51 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [459 East Third Street]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Check-in for this property is located on the 10th floor.
This property's per day incidental fee deposit is refundable via credit card pending room inspection.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 75.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 42 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Charlotte Downtown
Hyatt Place Hotel Charlotte Downtown
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Hotel
Hyatt Charlotte Charlotte
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Downtown Charlotte
Hyatt Place Charlotte Downtown Hotel Charlotte

Reviews

Hyatt Place Charlotte Downtown Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 853 out of 1425 reviews
Rating 8 - Good. 277 out of 1425 reviews
Rating 6 - Okay. 150 out of 1425 reviews
Rating 4 - Poor. 73 out of 1425 reviews
Rating 2 - Terrible. 72 out of 1425 reviews

Reviews

10/10 Excellent

Christina

Stayed 1 night in Aug 2025

4/10 Poor

Melanie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Nicole, Greenville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Aug 2025

10/10 Excellent

Juliefher Zyrah, Providenciales

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sure! Here’s a short and polished review based on your input: ⸻ Review: Hyatt Place Charlotte Downtown We had an incredible two-night stay at Hyatt Place Charlotte Downtown. From the moment we arrived, the service was outstanding — the staff are genuinely some of the nicest people we’ve encountered. Check-in and check-out were quick and easy, making the whole experience smooth. The hotel’s location is super convenient — it’s within walking distance to many restaurants and attractions, yet far enough from the nightlife to stay quiet and peaceful. We stayed in a Deluxe King room on the highest floor, and the space was impressively large for the price. It felt like a great value. The included breakfast was a huge plus — fresh and delicious. The amenities and overall facilities are excellent. We were very impressed with everything and absolutely feel that it was worth the money. Highly recommend this place for anyone visiting Charlotte!
Stayed 2 nights in Aug 2025

10/10 Excellent

Alonzo, Akron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely worth it. My room was nice, quiet & clean. Stayed on The 11th floor with a nice view out my window. You can basically walk to where you want in the uptown area. It’s a whole vibe. Oh, the breakfast was on point as well as the Restaurant/Lounge Fahrenheit rooftop with crazy views day and night. I’ll be back soon🌟
Stayed 2 nights in Aug 2025

10/10 Excellent

Ireshia, Moore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Keyonna

Stayed 1 night in Aug 2025

8/10 Good

Carole, Raleigh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Charged $40 for early arrival even though housekeeping had clearly finished the entire floor. Breakfast was better than expected but late putting it out and Jo raisins even though sign clearly said raisins. Valet parking efficient. Room very large with good shades
Stayed 1 night in Aug 2025

10/10 Excellent

Justin

Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jocille

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff! Thank you!
Stayed 5 nights in Jul 2025

8/10 Good

Shirley

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
The hotel was close to the Charlotte Convention center for a Mary Kay convention I was attending. I booked through Expedia but the hotel put a hold on my card for the whole $1050.00 instead of just an amount for incidentals. This limited my spending while in Charlotte.
Stayed 3 nights in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Clean spacious rooms with a great view of the city. The breakfast was delicious and abundant.
Stayed 1 night in Jul 2025

10/10 Excellent

Jacqueline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel for my Business Trip

I can't say enough about the excellent service, breakfast options, and the space I had in my room at Hyatt Place in downtown Charlotte! Every employee smiled and was so helpful from the moment I stepped in on Monday afternoon until I left Thursday morning! This was the best free breakfast I've ever had at a hotel. There was plenty of food and it was replenished regularly. I roomed alone on this trip and I was ecstatic when I saw my space!!! I had a corner suite with tons of windows, kitchenette, dining room table, large living room, king bed with a seperate dressing room for all of my clothes, and the bathroom was so spacious. This hotel is also walking distance to the convention center, so I never had to use my car or get an Uber. The rooftop restaurant, Fahrenheit, is a must, when you visit Charlotte.
Stayed 3 nights in Jul 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located. Restaurant is impressive but expensive.
Stayed 1 night in Jul 2025

8/10 Good

James

Stayed 4 nights in Jul 2025

6/10 Okay

Karla

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
If they could have fixed the air conditioning in the room, our stay would have been great. Our room was 77+ degrees for 2 nights. We were assured the HVAC guy would be there first thing in the morning, and we were first on the list. He called in sick and we were never told he wasn't coming. On day 4 we finally moved rooms, which wasn't an easy task for 2 women who completely unpacked for a 5 night conference with a formal event.
Stayed 5 nights in Jul 2025

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Stayed 3 nights in Jul 2025

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was on point, only issue ice machines only on floor #8 and #12. Need those on every floor
Stayed 1 night in Jul 2025

6/10 Okay

Michele

Breakfast was a great bonus and the staff were efficient. Granted they seemed exhausted and worked very long hours.
Stayed 1 night in Jul 2025

8/10 Good

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located in downtown
Stayed 4 nights in Jul 2025

10/10 Excellent

Antonio

Stayed 1 night in Jul 2025

10/10 Excellent

Carlos Barahona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Jun 2025

10/10 Excellent

Luis

Stayed 3 nights in Jul 2025