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Hyatt Place Charlotte/Arrowood

3.0 star property

Photo gallery for Hyatt Place Charlotte/Arrowood

Lobby
Mini fridge
Exterior
Premium bedding, desk, blackout curtains, iron/ironing board
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
7900 Forest Point Blvd, Charlotte, NC, 28273
  • Place, Ramblewood Park
    ‪12 min walk‬
  • Place, Carowinds Theme Park
    ‪5 min drive‬
  • Place, Spectrum Center
    ‪12 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

7.8 out of 10
Good
(55 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(78 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (High Floor)

8.4 out of 10
Very good
(7 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (High Floor)

7.6 out of 10
Good
(11 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (SPECIALTY)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (SPECIALTY)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Bed with Sofa bed, Specialty)

Premium bedding, desk, blackout curtains, iron/ironing board

Room (2 Queen Bed with Sofa bed, Specialty)

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

King Room

  • Sleeps 4

2 Double Beds

  • Sleeps 6

Specialty King Bed (with Sofa Bed)

  • Sleeps 4

Specialty Two Queen Beds (with Sofa Bed)

  • Sleeps 6

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About the area

Charlotte

Located in Charlotte (Arrowood), Hyatt Place Charlotte/Arrowood is within a 10-minute drive of Carowinds Theme Park and Quail Hollow Club. .This hotel is 8.3 mi (13.4 km) from Spectrum Center and 7.7 mi (12.4 km) from Bank of America Stadium.

What's nearby

  • Ramblewood Park - 12 min walk - 1.0 km
  • Carowinds Theme Park - 5 min drive - 7.9 km
  • Bank of America Stadium - 11 min drive - 15.4 km
  • SouthPark Mall - 12 min drive - 10.4 km
  • Spectrum Center - 12 min drive - 17.1 km

Getting around

  • Arrowood Station - 3 min drive
  • Charlotte Station - 18 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Circle K - ‬2 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬3 min drive
  • ‪Wendy's - ‬5 min walk

About this property

Hyatt Place Charlotte/Arrowood

Hotel in Charlotte with a coffee shop and a seasonal outdoor pool
Hyatt Place Charlotte/Arrowood offers 126 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 126 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 1 to April 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 200 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May 26 to September 08
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Charlotte/Arrowood
Hyatt Place Charlotte/Arrowood Charlotte
Hyatt Place Charlotte/Arrowood Hotel
Hyatt Place Charlotte/Arrowood Hotel Charlotte
Hyatt Charlotte
Charlotte Hyatt
Hyatt Place Charlotte/Arrowood Hotel
Hyatt Place Charlotte/Arrowood Charlotte
Hyatt Place Charlotte/arrowood Hotel Charlotte

Hyatt Place Charlotte/Arrowood Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 471 out of 1122 reviews
Rating 8 - Good. 254 out of 1122 reviews
Rating 6 - Okay. 151 out of 1122 reviews
Rating 4 - Poor. 107 out of 1122 reviews
Rating 2 - Terrible. 139 out of 1122 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was wonderful. Room was great.
Stayed 4 nights in Oct 2025

2/10 Terrible

Jonathan

Stayed 1 night in Sep 2025

10/10 Excellent

Jalmiel

Stayed 1 night in Jul 2025

4/10 Poor

Pat

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The cleanliness of this propety is not reflective of a Hyatt property. Moldlike dark water spot on ceiling on 1st floor hallway. Carpet distingtingly soiled. One elevator working, and it is extremely slow.
Stayed 1 night in Nov 2025

6/10 Okay

Brooke

Disliked: Property conditions & facilities
Yes other than the berries looked like they been days old, strawberries were mush and turned purple
Stayed 1 night in Nov 2025

2/10 Terrible

Harsh

Travelled with family and small children
Room toilet did not work. Had to call maintenance 3 times but was still not fixed. First day we had no hot water in the shower. Front desk told us we could use a dirty room with warm water to shower if we wanted. That was shocking to me.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 1 night in Oct 2025

8/10 Good

Tynise

Travelled with family
Liked: Cleanliness, amenities
Larger than I expected room was clean when I came in. There was small things like the bathroom door rubs against the toilet when closing it also scratches on the floor and stains on the couch. Vanity is beautiful nice bright lighting.
Stayed 3 nights in Oct 2025

10/10 Excellent

Elma

Travelled with group
Liked: Cleanliness, amenities
Everything was fantastic. The room is clean and comfortable. I definitely will recommend this hotel
Stayed 2 nights in Oct 2025

4/10 Poor

Michael

Liked: Staff & service
Cleaning room every other day is a bad idea. I was not provided with clean towels. Took 4 hours to check in.Because the room wasn’t ready. Don’t have the option of leaving and coming first come serve.
Stayed 2 nights in Oct 2025

2/10 Terrible

Donna J

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Hotel was overbooked! Staff made little effort to assist, made the issue my problem. Asked to speak to the manager and was told the manager wasn't there. Arrived at 3:00 pm and didnt get my reserved room till 6:00 pm. We were late for our special event. We are Hyatt reward members and this is how we are treated! AWFUL
Stayed 2 nights in Oct 2025

10/10 Excellent

Shaneice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Heidi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedroom was very nice
Stayed 1 night in Oct 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
nice place to stay
Stayed 1 night in Oct 2025

10/10 Excellent

Jamie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great!
Stayed 1 night in Oct 2025

10/10 Excellent

Andrea

Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Everything at this hotel was very good.
Stayed 2 nights in Oct 2025

10/10 Excellent

Esperanza

Stayed 1 night in Oct 2025

8/10 Good

Gary

Liked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Barbara

Stayed 1 night in Oct 2025

8/10 Good

Asante

Disliked: Cleanliness
Front desk & food staff were pleasant & accommodating; while the cleaning staff seemed a bit rude. Rooms were not cleaned well ; dirty, dust & construction particles. I had to clean the room to utilize areas such as shower which had hair in it. As well as sheets with stains. I like the property location to where we were hoing
Stayed 1 night in Oct 2025

6/10 Okay

Rameca

Stayed 1 night in Oct 2025

10/10 Excellent

Hope

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town to see Stevie Nicks in concert, and this location was convenient to the Spectrum Center. Our room was spacious and had everything we needed. All the staff members we encountered were very friendly. The gentleman who checked us in (I'm sorry I didn't get his name.), was especially polite. The only issue we had was the iron in our room would not get hot. We will stay here next time we our in town for a concert.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room and the breakfast
Stayed 1 night in Oct 2025