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Quality Inn & Suites Matthews - Charlotte

2.5 star property

Photo gallery for Quality Inn & Suites Matthews - Charlotte

Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Lobby
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
12047 Guion Lane, Matthews, NC, 28105
  • Carolina Courts Indian Trail
    ‪2 min drive‬
  • Sportsplex at Matthews
    ‪3 min drive‬
  • Novant Health Matthews Medical Center
    ‪5 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking (Exterior)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking (Exterior)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Suite, 2 Double Beds, Accessible, Non Smoking

Suite, 2 Double Beds, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Wingate by Wyndham Matthews/Charlotte

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.9 out of 5, Good, (1004)
The price is NZ$171
for 1 room
includes taxes & fees
2 Jul - 3 Jul
Wingate by Wyndham Matthews/Charlotte

About the area

Matthews

Located in Matthews (Stallings), Quality Inn & Suites Matthews - Charlotte is within a 5-minute drive of Kate's Skating Rink and Carolina Courts Indian Trail. .This hotel is 12.7 mi (20.5 km) from SouthPark Mall and 11.2 mi (18 km) from Bojangles' Coliseum.

What's nearby

  • Carolina Courts Indian Trail - 2 min drive - 2.3 km
  • Extreme Ice Center - 3 min drive - 3.4 km
  • Sportsplex at Matthews - 3 min drive - 2.7 km
  • Novant Health Matthews Medical Center - 5 min drive - 5.0 km
  • SouthPark Mall - 21 min drive - 19.4 km

Getting around

  • Charlotte Station - 21 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 35 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Cookout - ‬3 min drive
  • ‪Biscuitville - ‬3 min drive
  • ‪Neds Tavern - ‬6 min drive
  • ‪McDonald's - ‬3 min drive

About this property

Quality Inn & Suites Matthews - Charlotte

Hotel in Matthews with free breakfast and a 24-hour fitness center
Quality Inn & Suites Matthews - Charlotte offers 118 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium digital channels. Rooms have partially open bathrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Stay in one of 118 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
A complimentary buffet breakfast is served daily from 6:00 AM to 8:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 8:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Matthews
Quality Matthews
Quality Inn Matthews Charlotte
Quality Matthews Charlotte
Quality Inn & Suites Matthews - Charlotte Hotel
Quality Inn & Suites Matthews - Charlotte Matthews
Quality Inn & Suites Matthews - Charlotte Hotel Matthews

Quality Inn & Suites Matthews - Charlotte Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 291 out of 1006 reviews
Rating 8 - Good. 331 out of 1006 reviews
Rating 6 - Okay. 165 out of 1006 reviews
Rating 4 - Poor. 105 out of 1006 reviews
Rating 2 - Terrible. 114 out of 1006 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Heidi

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Convenient on and off highway.
Stayed 3 nights in Mar 2025

10/10 Excellent

Cecil

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much better than I expected. I will book again.
Stayed 2 nights in Mar 2025

8/10 Good

Toni

Travelled with family
Liked: Amenities
Property was clean and personnel was very nice
Stayed 3 nights in Feb 2025

10/10 Excellent

danielle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the accessible and free parking!
Stayed 1 night in Mar 2025

8/10 Good

Harvey

Business traveller
Liked: Cleanliness
Nice
Stayed 1 night in Mar 2025

8/10 Good

Farrah

Liked: Cleanliness
Stayed 2 nights in Feb 2025

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Feb 2025

10/10 Excellent

Eldon

Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Stayed 1 night in Mar 2025

10/10 Excellent

Demaris

Stayed 1 night in Feb 2025

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Chantelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Ronald

Travelled with partner
Bad experience
Stayed 2 nights in Nov 2024

8/10 Good

Will

Stayed 1 night in Dec 2024

10/10 Excellent

Gabrielle

Stayed 2 nights in Nov 2024

10/10 Excellent

Jerry

Travelled with partner
Very clean and breakfast consist off sausage, scrambled eggs, French toast, grits, waffles, toast, danishes, yogurt and fruit it was excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Chantelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Tylre

Stayed 1 night in Nov 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place and clean the area of the breakfast to eat…Thank you for all your hard work 😓
Stayed 1 night in Dec 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great rooms clean
Stayed 5 nights in Nov 2024

10/10 Excellent

Fatima

Stayed 1 night in Nov 2024

8/10 Good

Vey

Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2024

10/10 Excellent

Gina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, well priced and clean. Friendly staff.
Stayed 1 night in Nov 2024

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024