Sleep Inn Matthews - Charlotte

2.5 star property

Photo gallery for Sleep Inn Matthews - Charlotte

Pool
Free daily buffet breakfast
Lobby sitting area
Standard Room, 2 Queen Beds, Non Smoking
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

View map
9900 Matthews Park Dr, Matthews, NC, 28105
  • Novant Health Matthews Medical Center
    ‪4 min drive‬
  • Sportsplex at Matthews
    ‪5 min drive‬
  • SouthPark Mall
    ‪18 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪30 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(17 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(28 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Matthews

Located in Matthews, Sleep Inn Matthews - Charlotte is in the business district, within a 15-minute drive of Spectrum Center and Queen City Quarter. .This hotel is 9.6 mi (15.5 km) from SouthPark Mall and 10.4 mi (16.8 km) from Discovery Place.

What's nearby

  • Novant Health Matthews Medical Center - 4 min drive - 3.7 km
  • Sportsplex at Matthews - 5 min drive - 4.6 km
  • Spectrum Center - 17 min drive - 19.9 km
  • SouthPark Mall - 18 min drive - 14.8 km
  • Charlotte Convention Center - 18 min drive - 20.6 km

Getting around

  • Charlotte Station - 16 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 25 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Hibachi Buffet Sushi and Grill - ‬5 min walk
  • ‪Texas Roadhouse - ‬13 min walk
  • ‪Chipotle Mexican Grill - ‬15 min walk

About this property

Sleep Inn Matthews - Charlotte

Suburban hotel with free breakfast and a 24-hour front desk
Sleep Inn Matthews - Charlotte offers 79 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Make yourself at home in one of the 79 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and discounted use of a nearby fitness facility. This hotel also features a banquet hall and a vending machine.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to February 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • In-room safe fee: USD 1.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sleep Inn Hotel Matthews
Sleep Inn Matthews
Sleep Inn Matthews-Charlotte Hotel
Sleep Inn Matthews-Charlotte
Matthews Sleep Inn
Sleep Inn Matthews Charlotte
Sleep Inn Matthews - Charlotte Hotel
Sleep Inn Matthews - Charlotte Matthews
Sleep Inn Matthews - Charlotte Hotel Matthews

Reviews

Sleep Inn Matthews - Charlotte Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 310 out of 908 reviews
Rating 8 - Good. 268 out of 908 reviews
Rating 6 - Okay. 164 out of 908 reviews
Rating 4 - Poor. 91 out of 908 reviews
Rating 2 - Terrible. 75 out of 908 reviews

Reviews

4/10 Poor

Gail

Liked: Cleanliness, staff & service

Disappointed

I used to stay here sometimes but the last time was 2 years ago. We loved the big clean rooms and the great breakfast. This time I had to ask for a different room because the first room on the 2nd floor had an odd odor. The replacement room was better. It was larger and cleaner. There was no outdoor space to sit. The pool is empty and there is no outdoor furniture except for a table chair combo in the back parking lot. Only one and someone was always sitting at it The front had no place to sit either. No benches. Breakfast was disappointing. The coffee tastes burnt. Both days the offering was round frozen egg patties an overcooked sausage patties and self serve waffles. One day there was yogurt available. Small mini muffins and mini cinnamon rolls, cereals and one bowl of apples and some variety of bread. Not as appetizing as it used to be. I won’t stay there again. There is also a new type of customer.
Stayed 2 nights in Jun 2025

4/10 Poor

Vicki

Travelled with family
Disliked: Amenities, property conditions & facilities
First of all, the pool wasn’t working and it’s advertised with the pool so that’s a big demerit right there! Secondly, the bathroom and sink area is very very small. And the light over the sink with the mirror, which is where most people put their makeup on and get ready for whatever event they’re going to had a light so dim, you could hardly see. The lights were covered with a plastic square slotted filter but both of them were so very dim you couldn’t even see if your face was clean or not. First night there I found a roach climbing on the wall of the bathroom where the toilet is. And the pocket door that went between the little sink area and where the toilet and stand up shower were STUCK halfway closed. So you had to put all your muscle behind it to open it all the way, or to close it all the way. Also, the handle on the shower door was completely disconnected on the bottom side which made it feel grungy and dirty. Very unhappy.
Stayed 3 nights in Jun 2025

8/10 Good

APRIL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satff were friendly. Beds comfortable.
Stayed 1 night in Jun 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, room clean, some items in room not filled, no shampoo, or conditioner, some bugs in and around sink.
Stayed 1 night in Jun 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Cindy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you don’t mind looking at a dirty ceiling while laying on dingy white sheets and comforter, unfriendly breakfast person, I said Good morning multiple times and her only words were “don’t overfill waffle maker”. Shady people in parking lot not staying at hotel! If you don’t mind all this Thisis your place!
Stayed 1 night in Jun 2025

6/10 Okay

Andrew

Liked: Staff & service
I would not stay here again. I hate staying in a room that smells of cigarette smoke.
Stayed 1 night in Jun 2025

6/10 Okay

Cinda

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was clean and beds comfortable. The bathroom door latch was broken and one of the outlets on the lamp between the beds did not work. The hot breakfast was difficult to know what it was. It was shaped like a dollar pancake, but had an egg color. Tasted it , but still could not decide what it was.
Stayed 1 night in Jun 2025

2/10 Terrible

Jessica

Stayed 1 night in Jun 2025

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Well insulated. 4 noisy kids in the room next to me and I didn't hear a sound in my own room! Pool was not filled though, but nothing about it on the website.
Stayed 1 night in May 2025

8/10 Good

ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel for a weekend Lacrosse tournament. However, they do not offer shampoo or conditioner. Also the pool was empty and we were looking forward to taking a swim.
Stayed 1 night in May 2025

4/10 Poor

Cindy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches in rooms. Rooms not ready when assigned, had to ask for new rooms. No hot water in room. Dank smell
Stayed 2 nights in May 2025

8/10 Good

ted

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Just okay

It was fine for what we were staying for. Not the cleanest. The pool was not open and no bar/restaurant. Close to a lot of shopping and food though!!
Stayed 3 nights in May 2025

10/10 Excellent

Thomas J

Stayed 1 night in May 2025

8/10 Good

john

Liked: Cleanliness
Stayed 2 nights in May 2025

4/10 Poor

George

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nothing
Stayed 3 nights in May 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

Maybe another hotel next time

Location is good. Property and rooms outdated and furniture as well. No USB outlets in the room. Limited shampoo suply, you need to ask more. I think it is overpriced. Though, they pet-friendly.
Stayed 3 nights in May 2025

8/10 Good

Tammy

Stayed 1 night in May 2025

6/10 Okay

Maribel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need FRESH breakfast, everthing was good but the breakfast that looks old (reheated). Locatiin was clean but hotel has a little funny smell. But I will stay again.
Stayed 3 nights in May 2025

4/10 Poor

graham

Travelled with family
Disliked: Cleanliness, room comfort

Not good

Would not stay again
Stayed 3 nights in May 2025

10/10 Excellent

Hakeem

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was the best front desk was nice and friendly and had different food restaurants around and close by stores across the road just nice and quiet
Stayed 2 nights in May 2025

2/10 Terrible

Mykola

Stayed 1 night in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Angelo

Liked: Cleanliness
Stayed 10 nights in Apr 2025