See all properties
Save

Sleep Inn & Suites at Concord Mills

2.5 star property

Photo gallery for Sleep Inn & Suites at Concord Mills

Suite, 1 King Bed, Non Smoking
In-room safe, desk, iron/ironing board, free WiFi
Restaurant
Front of property
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

View map
7821 Gateway Lane, Concord, NC, 28027
  • Place, Great Wolf Lodge Water Park
    ‪12 min walk‬
  • Place, Concord Mills
    ‪12 min walk‬
  • Place, Charlotte Motor Speedway
    ‪4 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(59 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(35 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

7.6 out of 10
Good
(14 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

Similar properties

1 bedroom, in-room safe, desk, laptop workspace
Comfort Suites Concord Mills
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very good, 1,016 reviews
Comfort Suites Concord Mills

About the area

Concord

With a stay at Sleep Inn & Suites at Concord Mills in Concord, you'll be within a 5-minute drive of Concord Mills and Charlotte Motor Speedway. .This hotel is 5.8 mi (9.4 km) from University of North Carolina at Charlotte and 13.9 mi (22.3 km) from Spectrum Center.

What's nearby

  • Great Wolf Lodge Water Park - 12 min walk - 1.0 km
  • Concord Mills - 12 min walk - 1.0 km
  • SEA LIFE Charlotte-Concord Aquarium - 3 min drive - 2.4 km
  • Hendrick Motorsports Complex - 4 min drive - 2.7 km
  • Charlotte Motor Speedway - 4 min drive - 4.0 km

Getting around

  • McCullough Station - 8 min drive
  • Kannapolis Station - 17 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Cook-Out - ‬3 min walk
  • ‪7-Eleven - ‬7 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Texas Roadhouse - ‬1 min walk

About this property

Sleep Inn & Suites at Concord Mills

Hotel with free breakfast, near Concord Mills
Sleep Inn & Suites at Concord Mills offers 116 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 116 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Concord? This hotel has 484 square feet (45 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 484 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sleep Inn Concord
Sleep Inn Hotel Concord
Sleep Inn Concord Mills Hotel
Sleep Inn Concord Mills
Sleep Inn & Suites at Concord Mills Hotel
Sleep Inn & Suites at Concord Mills Concord
Sleep Inn & Suites at Concord Mills Hotel Concord

Reviews

Sleep Inn & Suites at Concord Mills Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 466 out of 1042 reviews
Rating 8 - Good. 242 out of 1042 reviews
Rating 6 - Okay. 153 out of 1042 reviews
Rating 4 - Poor. 79 out of 1042 reviews
Rating 2 - Terrible. 102 out of 1042 reviews

Reviews

10/10 Excellent

omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Aug 2025

4/10 Poor

Lauren

Travelled with family
Disliked: Amenities
Room smelled like laundry left in the washing machine too long. Breakfast options were very limited as nothing had been restocked. No milk for the cereal was out. No jelly for toast. Refrigerator for milk and yogurt was empty. No fruit.
Stayed 1 night in Aug 2025

10/10 Excellent

Jackie J.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice large room, very clean.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great inexpensive place
Stayed 1 night in Jul 2025

10/10 Excellent

Kendall

Stayed 1 night in Jul 2025

10/10 Excellent

Hanah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently Long stay, gave us a very quiet and enjoyable getaway.
Stayed 3 nights in Jul 2025

10/10 Excellent

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was a nice clean hotel
Stayed 1 night in Jul 2025

6/10 Okay

XAVIER

Stayed 2 nights in Jul 2025

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kiasi

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nic

Stayed 1 night in Jul 2025

6/10 Okay

Ashley

Travelled with family, Travelled with group
Disliked: Staff & service
The staff was nice but not very professional or knowledgeable in what they were doing. The exterior was okay. But the entire hotel had a weird smell from cleaning supplies I assume. Everything could have been cleaner overall. As a mom there with a friend and my children I didn’t exactly feel safe. There is a severe lack of parking. They keep the door to the pool door propped open which is a huge safety concern. Overall it just wasn’t the best experience.
Stayed 1 night in Jul 2025

8/10 Good

Cassandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had issues with breakfast beverage not tasting fresh.
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jul 2025

8/10 Good

Thomas

Stayed 1 night in Jul 2025

4/10 Poor

Shandra

This review is for Expedia. I reserved a room with 2 full beds and a sofa bed through Expedia. I get to the hotel and there is no mattress in the sofa bed I was told they no longer advertise sofa bed and that you were false advertising a sofa bed. I spoke to an Expedia agent, through chat, and was told I would receive an emial about compensating me for this issue. I have not received the email.
Stayed 1 night in Jul 2025

10/10 Excellent

A Kathryn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel for the price, so value was great. Upgraded bath and facility but the bathroom is very small. Has everything you need and is neat and clean but not much space. Overall, a good experience and close to lots of activities. Shopping, dining, Great Wolf Lodge, highway access, etc.
Stayed 1 night in Jul 2025

8/10 Good

VICTORIA

Stayed 1 night in Jul 2025

10/10 Excellent

Jamil

Stayed 1 night in Jul 2025

2/10 Terrible

Helena

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service ( changing the bed, towels, etc. ) were only done 2X a week. Any hotel I’ve ever stayed in came with daily service. The air conditioning was very loud. The outside of the air conditioning unit was dirty. The back of the tv remote was missing and there was tape holding the batteries in. The size of the bathroom was very small. I would NEVER stay there again.
Stayed 6 nights in Jul 2025

10/10 Excellent

robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable stay. I booked an accessable room and the shower was a roll-in with grab bars and hand-held shower. Upon entrance to the lobby, there was a noticeable odor of marijuana but there was no odor in the room and it was gone in the morning at check out.
Stayed 1 night in Jul 2025

4/10 Poor

Anna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was devastating surprised with the smelly sour order from hallway to suite. The elevator was not swept where debris was on the floor and it smelled like vomit. The lobby were not well lit which it smellem
Stayed 1 night in Jul 2025

8/10 Good

alan

Travelled with group
Liked: Cleanliness, staff & service
Over night stay a nice choice
Stayed 2 nights in Jul 2025

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025