SpringHill Suites by Marriott Charlotte Concord Mills Spdwy

3.0 star property

Photo gallery for SpringHill Suites by Marriott Charlotte Concord Mills Spdwy

View from property
Down duvets, pillow-top beds, desk, laptop workspace
Buffet
Reception
Down duvets, pillow-top beds, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View map
7811 Gateway Ln, Concord, NC, 28027
  • Place, Great Wolf Lodge Water Park
    ‪12 min walk‬
  • Place, Concord Mills
    ‪12 min walk‬
  • Place, Hendrick Motorsports Complex
    ‪3 min drive‬
  • Airport, Concord, NC (USA-Concord Regional)
    ‪4 min drive‬

Room options

Studio, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 1 King Bed (Mobility Accessible, Tub)

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 1 King Bed (Hearing Accessible)

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 1 King Bed

8.8 out of 10
Excellent
(25 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds

8.4 out of 10
Very good
(19 reviews)
  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About the area

Concord

With a stay at SpringHill Suites by Marriott Charlotte Concord Mills Spdwy in Concord, you'll be within a 5-minute drive of Concord Mills and Charlotte Motor Speedway. .This hotel is 0.8 mi (1.2 km) from Great Wolf Lodge Water Park and 1.2 mi (1.9 km) from Hendrick Motorsports Complex.

What's nearby

  • Cabarrus County Convention and Visitors Bureau - 10 min walk - 0.9 km
  • Great Wolf Lodge Water Park - 12 min walk - 1.0 km
  • Concord Mills - 12 min walk - 1.0 km
  • SEA LIFE Charlotte-Concord Aquarium - 3 min drive - 2.0 km
  • Hendrick Motorsports Complex - 3 min drive - 2.7 km

Getting around

  • McCullough Station - 8 min drive
  • Kannapolis Station - 17 min drive
  • Concord, NC (USA-Concord Regional) - 5 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Cook-Out - ‬2 min walk
  • ‪7-Eleven - ‬6 min walk
  • ‪Texas Roadhouse - ‬1 min walk

About this property

SpringHill Suites by Marriott Charlotte Concord Mills Spdwy

Hotel with free breakfast, near Great Wolf Lodge Water Park
SpringHill Suites by Marriott Charlotte Concord Mills Spdwy offers 95 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Concord hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 95 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
A complimentary full breakfast is included.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Concord? This hotel has 872 square feet (81 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Guests are offered a complimentary full breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 872 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (84 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (89 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2000
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Marriott Charlotte Concord Mills Spdwy
SpringHill Suites Marriott Charlotte Spdwy Aparthotel
SpringHill Suites Marriott Charlotte Spdwy
SpringHill Suites riott Charl

SpringHill Suites by Marriott Charlotte Concord Mills Spdwy Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 546 out of 1001 reviews
Rating 8 - Good. 259 out of 1001 reviews
Rating 6 - Okay. 105 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Johanna

Liked: Staff & service
We had to switch rooms at 10:00 PM because our shower was not working. I would have thought we would have been offered a discount of somesort
Stayed 1 night in Aug 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 1 night in Aug 2025

10/10 Excellent

Jonah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6 Stars!

Stayed 2 nights in Jun 2025

10/10 Excellent

Tina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled to NC for a family reunion and stayed in this hotel and truly enjoyed myself.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pool
Stayed 1 night in Aug 2025

8/10 Good

Kristy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were awakened one night during our stay by the loudest noise possible at 3:24 in the am. It was incessant and was so loud that the hardware in the bathrooms were shaking. We called down to the front desk who did come in our room and look around only to tell us that they could definitely see why we were concerned but simply left and never returned. A short while later, the sound stopped but we lost a good half an hour sleep that night and still have no explanation as to what the jackhammering sound was.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

DAVID, Doraville

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

6/10 Okay

cathie

Travelled with family
Liked: Cleanliness, staff & service
The breakfast were just "ok".and the hotel gets alot of road noise due to location.Also the shower in our room was hard to use,the water was difficult to regulate the temp.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lesli

Clean and pleasant
Stayed 1 night in Jul 2025

2/10 Terrible

Patrice

Disliked: Staff & service
Front desk clerk was rude and unprofessional
Stayed 1 night in Jul 2025

4/10 Poor

BRIAN

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms were very worn down, old tv , running toliet, bed broken in middle so veey hard fo sleep, no garbage bags or pick up... pool was awful
Stayed 3 nights in Jul 2025

6/10 Okay

Fitzroy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Your young staff at the desk has not good business Etiquette. One of our friends was given a key card to a room that was Is occupied someone could of gotten hurt with that mistake. I will not be going back to that hotel
Stayed 3 nights in Jul 2025

6/10 Okay

Dillon

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Jamie

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Nelson

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Brandon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Slacking in areas

Customer service at the front desk, was great! They were super sweet and very kind! My only complaints were that the room was not as clean as it could be and the hallway on the second floor was extremely humid and the ice maker was very loud. AC also needed work done as it did not stay on the whole time even when the fan was turned on. Overall I would stay here again if needed.
Stayed 2 nights in Jul 2025

6/10 Okay

Jin Young

Stayed 1 night in Jul 2025

10/10 Excellent

Debra

Stayed 1 night in Jul 2025

8/10 Good

Jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Frequent Traveler

Everything was good, the breakfast, cleanliness of the room, etc. The pool itself could have been cleaner.
Stayed 1 night in Jul 2025

10/10 Excellent

Debra Swindler

Stayed 1 night in Jul 2025

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025