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Tru by Hilton Gastonia

2.5 star property

Photo gallery for Tru by Hilton Gastonia

Reception
Terrace/patio
Lobby sitting area
Exterior
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
534 North New Hope Road, Gastonia, NC, 28054
  • Place, Eastridge Mall
    ‪9 min walk‬
  • Place, CaroMont Regional Medical Center
    ‪2 min drive‬
  • Place, Schiele Museum of Natural History
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

Room, 1 King Bed

9.0 out of 10
Wonderful
(39 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(44 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

King Room With Tub-Mobility Accessible

  • Sleeps 2

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds And Walk In Shower

  • Sleeps 4

King Room-Hearing Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

King Room With Walk-in Shower

  • Sleeps 2

Similar properties

About the area

Gastonia

A stay at Tru by Hilton Gastonia places you in the heart of Gastonia, within a 5-minute drive of Eastridge Mall and Schiele Museum of Natural History. .This hotel is 7 mi (11.3 km) from Belmont Abby College and 7.6 mi (12.3 km) from Belmont NC Historical Society Cultural and Heritage Learning Center.

What's nearby

  • Eastridge Mall - 9 min walk - 0.8 km
  • CaroMont Regional Medical Center - 2 min drive - 2.0 km
  • Schiele Museum of Natural History - 3 min drive - 3.0 km
  • Bank of America Stadium - 22 min drive - 34.2 km
  • Carowinds Theme Park - 25 min drive - 45.0 km

Getting around

  • Gastonia Station - 7 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 22 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Circle K - ‬2 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪Dunkin' - ‬7 min walk

About this property

Tru by Hilton Gastonia

Tru by Hilton Gastonia offers 99 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 99 air-conditioned rooms featuring Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers.
Take advantage of recreation opportunities including an indoor pool and a fitness center.
Grab a bite from the snack bar/deli serving guests of Tru by Hilton Gastonia. A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

More

  • 4 floors
  • Built in 2023
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Important information

Optional extras

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Property is also known as

Tru by Hilton Gastonia Hotel
Tru by Hilton Gastonia Gastonia
Tru by Hilton Gastonia Hotel Gastonia

Tru by Hilton Gastonia Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 487 out of 726 reviews
Rating 8 - Good. 122 out of 726 reviews
Rating 6 - Okay. 62 out of 726 reviews
Rating 4 - Poor. 26 out of 726 reviews
Rating 2 - Terrible. 29 out of 726 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mattie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
First time staying in NC, and by far this has been the best experience I had ever had staying in a hotel. The staff were very friendly and went above and beyond with the service. I traveled with my aging parents and they enjoyed the hotel as well. Johnny and Sandra was beyond helpful and took initiative without me having to request for it. Hotel was very clean. This is a place I recommend and would stay again.
Stayed 2 nights in Dec 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was great and so were the staff!! Staff was courteous, knowlegable about surrounding areas and helpful.
Stayed 3 nights in Dec 2025

6/10 Okay

Carla

Liked: Cleanliness, amenities
My room keys and manager’s key could have been working on my door. Maintenance had to be called to reprogram my entrance. I had to wait in the lobby until it was fixed. We asked for mor towels by cleaning staff and was given only one towel. Maybe they have been insu on how many towels can be dispersed. Johnny and the newly trained staff member at the front desk were very nice, polite and considerate.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mary

Stayed 1 night in Dec 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities
Clean room ,great amenities,staff were extremely friendly and helpful
Stayed 3 nights in Dec 2025

10/10 Excellent

Candace

Stayed 1 night in Dec 2025

4/10 Poor

Catalina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The family above us was super loud all night, the floors in the room are wood so you hear everything. I told staff several times to please tell them to be a little quieter and it was just neglected.
Stayed 3 nights in Dec 2025

10/10 Excellent

Mike

Stayed 1 night in Dec 2025

8/10 Good

Georgia

Stayed 1 night in Dec 2025

10/10 Excellent

Brandon

Stayed 2 nights in Dec 2025

10/10 Excellent

Malachi

Liked: Cleanliness, property conditions & facilities
Friendly staff, clean room
Stayed 2 nights in Dec 2025

10/10 Excellent

Teresa

Liked: Cleanliness
Our room was very clean and the staff were very nice and helpful!
Stayed 2 nights in Dec 2025

10/10 Excellent

Shaona

Travelled with family
Liked: Cleanliness, staff & service, amenities
The front lobby is so beautiful and bright! The lobby had so many different options of seating! Room 209 was spotless! The room was so cozy! The water in the shower was HOT; which I LOVE! The lemon sugar body wash/hand soap smelled AMAZING! 10/10 RECOMMEND! Not to mention it’s CLOSE to so many good food choices!
Stayed 1 night in Dec 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great!
Stayed 1 night in Dec 2025

10/10 Excellent

Gloria

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and very nice crew!
Stayed 1 night in Dec 2025

10/10 Excellent

Earl

Stayed 2 nights in Dec 2025

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities
We had a great stay at Tru Hotel! Room was immaculate!! Breakfast was good. Not a lot of choices, but fornut to be included, it was good. Staff was pleasant!
Stayed 2 nights in Dec 2025

10/10 Excellent

Savannah

Stayed 1 night in Dec 2025

10/10 Excellent

Amy

That there was no help with luggage, 2 women n i just had carpal tunnel surgery
Stayed 2 nights in Dec 2025

4/10 Poor

Catalina

Stayed 2 nights in Dec 2025

6/10 Okay

Stephanie

Breakfast
Stayed 1 night in Dec 2025

8/10 Good

Greg

Room was super clean and nice. Staff was nice as well. I did have to wait 45 minutes in the lobby to check in because my room wasn't ready.
Stayed 1 night in Dec 2025

10/10 Excellent

Felecia

Stayed 3 nights in Nov 2025

2/10 Terrible

Kyle

Travelled with family
Disliked: Amenities
We originally decided to stay two nights here and booked through Expedia. However we ended up only staying one night and canceled our stay for the second night. The person at the front desk informed us that they would get with the 3rd party to refund us the one night. However after a few days still nothing so after contacting Expedia they attempted to reach the hotel for authorization for the refund and were unable to. Because of this we ended up paying for two nights when we only actually stayed one. Horrible experience and a rip off for our money.
Stayed 2 nights in Nov 2025

10/10 Excellent

Archie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Erica and staff were wonderful host. Cleaning staff did a great job as well.
Stayed 4 nights in Nov 2025