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Tru by Hilton Gastonia

2.5 star property

Photo gallery for Tru by Hilton Gastonia

Reception
Premium bedding, down duvets, desk, iron/ironing board
Lobby
Indoor pool
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

Map
534 North New Hope Road, Gastonia, NC, 28054
  • Eastridge Mall
    ‪9 min walk‬
  • Rankin Lake Park
    ‪5 min drive‬
  • U.S. National Whitewater Center
    ‪18 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Comfort Suites Gastonia - Charlotte

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (1007)
The price is NZ$198
for 1 room
includes taxes & fees
2 Jul - 3 Jul
Comfort Suites Gastonia - Charlotte

About the area

Gastonia

A stay at Tru by Hilton Gastonia places you in the heart of Gastonia, within a 5-minute drive of Eastridge Mall and Schiele Museum of Natural History. .This hotel is 7.3 mi (11.7 km) from Belmont Abby College and 7.9 mi (12.7 km) from Belmont NC Historical Society Cultural and Heritage Learning Center.

What's nearby

  • Eastridge Mall - 9 min walk - 0.8 km
  • CaroMont Regional Medical Center - 2 min drive - 2.0 km
  • Rankin Lake Park - 5 min drive - 6.0 km
  • Belmont Abby College - 9 min drive - 12.2 km
  • U.S. National Whitewater Center - 18 min drive - 15.6 km

Getting around

  • Gastonia Station - 4 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Eastridge Mall - ‬11 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Texas Roadhouse - ‬14 min walk
  • ‪Cracker Barrel - ‬12 min walk

About this property

Tru by Hilton Gastonia

Hotel with free breakfast, near Eastridge Mall
Tru by Hilton Gastonia offers 99 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 99 air-conditioned rooms featuring Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers.
Take advantage of recreation opportunities including an indoor pool and a fitness center.
Grab a bite from the snack bar/deli serving guests of Tru by Hilton Gastonia. A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

More

  • 4 floors
  • Built in 2023
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Important information

Optional extras

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Property is also known as

Tru by Hilton Gastonia Hotel
Tru by Hilton Gastonia Gastonia
Tru by Hilton Gastonia Hotel Gastonia

Tru by Hilton Gastonia Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 274 out of 410 reviews
Rating 8 - Good. 62 out of 410 reviews
Rating 6 - Okay. 35 out of 410 reviews
Rating 4 - Poor. 16 out of 410 reviews
Rating 2 - Terrible. 23 out of 410 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Kimberly, Palm Coast

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids loved the pool, the gym and especially the breakfast!!
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

never again

horrible experience. terrible customer service. will never stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dorothy, Holden

Liked: Cleanliness, staff & service, property conditions & facilities
First time staying at this type of hotel Rooms small, but very nice. Beds comfortable etc. only negative was having to leave a $100 deposit on our card?? We pre paid non refundable Not sure why?
Stayed 1 night in Mar 2025

10/10 Excellent

Robert, Mountain Home

Liked: Cleanliness, staff & service, property conditions & facilities
The staff Here Is Awesome from check-in to staff support. everyone is kind and very very helpful,
Stayed 1 night in Mar 2025

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and love the rooms
Stayed 1 night in Jan 2025

10/10 Excellent

constance

Stayed 1 night in Mar 2025

10/10 Excellent

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my mom wanted to spend some quality time together just the two of us so I found us a nice suit at this Tru by Hilton that was just hop up the road from us in South Carolina. Nice and clean environment, friendly and very helpful staff. The indoor pool was amazing as well 10/10
Stayed 1 night in Mar 2025

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Comfortable beds. This was a great property and I would definitely stay again. The only negative there was not a lot of parking.
Stayed 1 night in Mar 2025

10/10 Excellent

jan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff. They went out of their way to make us feel welcome and accommodated.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nikkita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Duquene

Stayed 2 nights in Mar 2025

2/10 Terrible

Timothy

Liked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was short, only 2 days. Ok but would go somewhere closer to the train next time.
Stayed 1 night in Jan 2025

2/10 Terrible

James

Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and a fine breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Everything was good but we were very disappointed about the pool staying closed. The front desk told us several days in a row that it would open tomorrow but it never opened.
Stayed 2 nights in Mar 2025

10/10 Excellent

Felecia

Stayed 1 night in Mar 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Sarenna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quiet and clean. The buffet breakfast was good too!
Stayed 2 nights in Feb 2025

2/10 Terrible

LaTavia

Stayed 1 night in Feb 2025

10/10 Excellent

Jasmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was super easy ! It’s a vibe!
Stayed 1 night in Feb 2025

10/10 Excellent

olfa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, close to everything
Stayed 3 nights in Feb 2025