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University Inn and Suites'

2.5 star property

Photo gallery for University Inn and Suites'

Exterior
Standard Double Room
Standard Suite
Standard Single Room
Standard Suite

Reviews

5.0 out of 10

Popular amenities

  • Housekeeping
  • Parking included
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View map
5415 Equipment Dr, Charlotte, NC, 28262
  • Place, Sugar Creek District Park
    ‪8 min walk‬
  • Place, Sugar Creek Community Park
    ‪10 min walk‬
  • Place, Crossroads Shopping Center
    ‪4 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite

Standard Suite

Standard Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite

Standard Suite

Standard Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Double Room

  • Sleeps 4
  • 2 Queen Beds

Single Room

  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby
Studios & Suites 4 Less Charlotte
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
3.0 out of 5, 516 reviews
The price is NZ$103
includes taxes & fees
16 Dec - 17 Dec
Studios & Suites 4 Less Charlotte

About the area

Charlotte

With a stay at University Inn and Suites' , you'll be centrally located in Charlotte, within a 10-minute drive of Bank of America Stadium and Spectrum Center. .This hotel is 6.1 mi (9.8 km) from Charlotte Convention Center and 11.1 mi (17.9 km) from SouthPark Mall.

What's nearby

  • Sugar Creek District Park - 8 min walk - 0.7 km
  • Sugar Creek Community Park - 10 min walk - 0.9 km
  • Crossroads Shopping Center - 4 min drive - 3.0 km
  • Bank of America Stadium - 8 min drive - 12.9 km
  • Spectrum Center - 8 min drive - 12.9 km

Getting around

  • Tom Hunter Station - 4 min drive
  • Charlotte Station - 12 min drive
  • Concord, NC (USA-Concord Regional) - 17 min drive

Restaurants

  • ‪Circle K - ‬4 min drive
  • ‪McDonald's - ‬10 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬11 min walk
  • ‪Cook Out - ‬7 min walk
  • ‪Taco Bell - ‬4 min drive

About this property

University Inn and Suites'

Hotel in Charlotte with free parking
University Inn and Suites' offers 120 accommodations. This Charlotte hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include bathtubs. Housekeeping is provided daily.
Make yourself at home in one of the 120 guestrooms featuring microwaves. Complimentary wireless internet access is available to keep you connected. Bathrooms with bathtubs are provided. Conveniences include desks, and housekeeping is provided daily.
This hotel offers designated smoking areas.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

University Suites' Charlotte
University Inn and Suites' Hotel
University Inn and Suites' Charlotte
University Inn and Suites' Hotel Charlotte

University Inn and Suites' Reviews

Reviews

5.0
Rating 10 - Excellent. 14 out of 73 reviews
Rating 8 - Good. 6 out of 73 reviews
Rating 6 - Okay. 9 out of 73 reviews
Rating 4 - Poor. 15 out of 73 reviews
Rating 2 - Terrible. 29 out of 73 reviews

4.4/10

Cleanliness

5.6/10

Staff & service

4.2/10

Amenities

4.2/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Manuel

Do Not Recommend

The hotel and service was so bad that we didn’t even spend the night here. The smell of the room was this musky, cigarette mixed with weed mixed with sex smell. The receptionist only accepted a “cash” deposit, of $100.00. I told him I did not have cash and he responded with “how much cash do you have”. I had non and he did not want to accept my card for the deposit. He also took a picture of my drivers license with what looked like was his personal phone (??). 0/10 I would recommend. If I could give 0 stars I would
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Stayed 4 nights in Aug 2025

6/10 Okay

Stephanie

Disliked: Staff & service
The hotel had roaches in my room 108 and when checked out the person on morning shift 10am Sunday morning was rude to everyone and tried to take my security deposit for no reason. I have a video terrible service.
Stayed 2 nights in Sep 2025

6/10 Okay

Jaela

Disliked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Eri

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Honestly You get what you paid for!
Stayed 5 nights in Sep 2025

4/10 Poor

Curtis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roaches and clogged toilet

While waiting in the lobby to check-in, I saw a roach. I didn't see any other besides a baby roach in the room the morning we were leaving. There were hairs and a small toothpaste or some other container cork behind the sink. The chair by the desk was filty. The tv hadn't any sign. The toilet was clogged the day before we left, around 7pm we told the guy at the front desk who said the cleaning staff left and asked if I wanted the plunger. No one came to address it before we checked out the following morning. I would not recommend this hotel.
Stayed 2 nights in Sep 2025

2/10 Terrible

Valery

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad hotel

The room was dirty and stink
Stayed 4 nights in Sep 2025

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

sajan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
tv not working, no channels. hallway carpets are dirty.. even inside the room its doesnt look like they change ir wash their bedsheets
Stayed 1 night in Sep 2025

4/10 Poor

Stanley

Stayed 3 nights in Aug 2025

2/10 Terrible

Trayon

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches are bad and was over charged with no refund
Stayed 3 nights in Aug 2025

2/10 Terrible

jeff

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give this hotel a chance.

The room was awesome! It smelled nice, no bugs, and everything was super clean. The staff were really friendly and didn’t give us any trouble. The location’s pretty good since it’s right by the highway, you can hear cars when you’re outside, but we actually found it relaxing. No loud kids, no barking dogs, no gunshots. We’re already planning our next stay! Will post pictures our next review:)
Stayed 1 night in Aug 2025

10/10 Excellent

Will

Liked: Amenities, property conditions & facilities
Good hotel
Stayed 1 night in Aug 2025

4/10 Poor

James

Stayed 1 night in Aug 2025

2/10 Terrible

Jared

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was all around horrible.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Looks abandoned

It looks abandoned they had no internet there were no cars out there it looks deserted would never go back I stayed next door at the quality inn that was decent
Stayed 1 night in Aug 2025

4/10 Poor

Kimberly

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Customer service was good. However, I noticed there were very few cars in the parking lot and soon realized why that must be. I was checked in with no problem. When I got to my room and opened the door a VERY strong smell hit me. It was like a combination of mildew and musk smell. I immediately started looking around the room and checking cleanliness. The bedding was all white and clean as well as inside both refrigerator and microwave. As I entered the area of the bathroom the tile in the whole area had a damp/wet film on it. The bathtub and toilet appeared clean. The sink on the other hand looked as if it was forgotten. The air in the room was damp to the point of making notebook paper damp. There was a strong smell of mildew and musk/old smell. The white inside curtain had black mold all over it. I figured that and the smell contributed to my headaches the second and third day. I was only there at night to sleep so I just dealt with it. Oh, and the tv only had 2 or 3 channels that worked and they didn’t have a great picture, kinda in and out. When I came back the first evening my key didn’t work so I had to have it fixed. When I asked about the tv I was told when the weather was bad the signal was too. I mean I couldn’t even get local channels. Like I said I dealt with it but will not be staying there again!!!
Stayed 3 nights in Aug 2025

2/10 Terrible

Monica

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Sadvi

Liked: Cleanliness, staff & service, property conditions & facilities
It’s very good
Stayed 1 night in Aug 2025

4/10 Poor

Linda

Disliked: Cleanliness, property conditions & facilities
While the gals were very nice, the property was not up to par. I first squashed a large ‘brown bug’ while checking in. The paint was peeling on the elevator doors. A nearby room loomed as if the police had to bust out the handle to get in! My room did not have a coffee pot, though had coffee cups. A large red stain on the carpet, the T. Did not work - was told Spectrum issues, though the one worked in lobby. The cover to the shower fan had been ‘puttied’, did not stick & fell on the floor by the commode. I was constantly told “we are renovating “, but no workers were seen nor heard anywhere. I had reserved 4 nights, but checked out after the first. They were kind enough - after some ‘discussion’ to only charge me for the 1 night. My credits are still pending; hoping no issues there . 👎
Stayed 4 nights in Aug 2025

4/10 Poor

James

Disliked: Cleanliness, amenities, property conditions & facilities
There were gnats flying around in the room so I decided to leave and not stay overnight.
Stayed 1 night in Aug 2025

2/10 Terrible

Lashon

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like mold and mildew this is the right place for you! They put me in the first room and the smell hit me as i open the door, so they moved me to a "SUITE " i make it inside this room and doing my hotel room check went to the bathroom to see what was in the tube and looked up the whole bathroom top of the wall was covered in Mildew and the ceiling was dripping wet. I told them i need a refund now!
Stayed 1 night in Aug 2025

2/10 Terrible

Monica

Stayed 1 night in Aug 2025

10/10 Excellent

Jeffry

Stayed 1 night in Aug 2025