Grand Hôtel La Cloche Dijon - MGallery Collection Reviews
Reviews
9.2
Wonderful
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The staff was excellent. The area is safe to walk around in. We went to dinner at Chez Leon which was one of the restaurants recommended by the hotel. The food was excellent as well as the service with a good price point. Room was clean. Nice bar area.
Rooms are spacious and comfortable. Within walking distance to all of the must see spots. The bar downstairs has a nice collection of local wines.
Wendolyn
Stayed 1 night in Jan 2025
2/10 Terrible
lori, rockville
Travelled with group
6 Jan 2025
Disliked: Staff & service, amenities
I had a filthy dirty bed to climb into. I got to change the bed at 1 am. They sent a boy up who couldn't make a bed! Then the next day housekeeping didn't even remake it. I spoke with the management and they assured me they would credit me 1 night. They would stay in touch via email. I have heard nothing from them . This is not a 5 star hotel. I have the photo's of the dirty linens. I have never had such a bad experience . I couldn't sleep thinking they had cleaned nothing and that the room occupants might return. Poor service the whole way around.
Quiet, comfortable room, although a little small and short on closet and shelf space. Excellent breakfast. Friendly and helpful staff throughout. Highly recommend.
AVOID! The hotel is run down. The room was small and the ceiling was leaky and had collected water and formed a bump and I was scared it would collapse on my head while I was showering.
This is NOT even a 3 star facility. Front desk staff didnt seem to care much and Expedia didnt help either. All they did was offer another run down room with leaky shower.
Breakfast was managed well and the staff were nice.
I will NOT come back
Shahrzad
Stayed 1 night in Sep 2024
8/10 Good
Kristen
Travelled with partner
13 Sept 2024
Liked: Staff & service, amenities
The property was beautiful and well-located. The staff was attentive. I felt the carpets in the hallway and rooms were dirty, though.