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Quality Inn & Suites Chattanooga-East Ridge

2.5 star property

Photo gallery for Quality Inn & Suites Chattanooga-East Ridge

View from property
Sports facility
Exterior
Lobby
Meeting facility

Reviews

5.8 out of 10

Popular amenities

  • Gym
  • Housekeeping
  • Kitchen
  • Pool
  • Breakfast included
  • Pet-friendly

Explore the area

View map
6700 Ringgold Road, Chattanooga, TN, 37412
  • Place, Hamilton Place Mall
    ‪8 min drive‬
  • Place, Tennessee Valley Railroad Museum
    ‪12 min drive‬
  • Place, Chattanooga Choo Choo Historic District
    ‪12 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking (Accessible Tub)

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking (Accessible Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, desk, iron/ironing board, free WiFi

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

1 bedroom, desk, iron/ironing board, free WiFi

Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About the area

Chattanooga

With a stay at Quality Inn & Suites Chattanooga-East Ridge, you'll be centrally located in Chattanooga, within a 15-minute drive of Hamilton Place Mall and Chattanooga Choo Choo Historic District. .This hotel is 10.2 mi (16.4 km) from Tennessee Aquarium and 11.2 mi (18.1 km) from Ruby Falls.

What's nearby

  • Lake Winnepesaukah Amusement Park - 7 min drive - 6.1 km
  • Hamilton Place Mall - 8 min drive - 10.2 km
  • Chattanooga Zoo - 11 min drive - 12.0 km
  • Tennessee Valley Railroad Museum - 12 min drive - 13.0 km
  • Chattanooga Choo Choo Historic District - 12 min drive - 14.8 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 16 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Taco Bell - ‬17 min walk
  • ‪Circle K - ‬2 min walk
  • ‪Starbucks - ‬6 min walk

About this property

Quality Inn & Suites Chattanooga-East Ridge

Hotel in Chattanooga with free breakfast and a 24-hour fitness center
Quality Inn & Suites Chattanooga-East Ridge offers 81 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Accommodations all include kitchenettes. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 81 air-conditioned rooms featuring kitchenettes. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, limo/town car service, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room kitchenette
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The seasonal pool will be open from April 23 to August 31

Property is also known as

Quality Inn Suites
Econo Lodge Inn Suites
Quality Inn & Suites Chattanooga-East Ridge Hotel
Quality Inn & Suites Chattanooga-East Ridge Chattanooga
Quality Inn & Suites Chattanooga-East Ridge Hotel Chattanooga

Reviews

Quality Inn & Suites Chattanooga-East Ridge Reviews

5.8

5.8/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 45 out of 235 reviews
Rating 8 - Good. 41 out of 235 reviews
Rating 6 - Okay. 43 out of 235 reviews
Rating 4 - Poor. 44 out of 235 reviews
Rating 2 - Terrible. 62 out of 235 reviews

Reviews

10/10 Excellent

Henry

Liked: Cleanliness, staff & service
Enjoyed the stay and the beautiful staff. Wonderful peeps!
Stayed 1 night in Jul 2025

4/10 Poor

Heather

Liked: Staff & service
Disliked: Property conditions & facilities

I learned what a two rating means.

Our GPS took us to wrong Inn to start with so i confirmed the stay. When we realized the correct Inn it was too late for a refund. The staff was very friendly!! The room...mold on the ceiling above the shower, drain clogged in the shower, toilet seat loose, skimpy on the towels, but did allow us to come up and get more. Fridge did not work. Not enough outlets in the room, there was a large extension cord for the tv area. Large crack in the window. Prank calls plagued our room starting at 230am...ridiculous! Breakfast was skimpy, but ok. On a very positive note the bed was super comfortable and the water pressure in the shower was nice.
Stayed 2 nights in Jul 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, amenities
Properties old that was comfortable need some refurbishing staff is very friendly though
Stayed 4 nights in Jul 2025

2/10 Terrible

Bobby

Stayed 1 night in Jul 2025

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was pleasant. No continental breakfast available.
Stayed 1 night in Jul 2025

8/10 Good

JOSEPH

Business traveller
Liked: Cleanliness, staff & service, room comfort

Dated property

Property was dated, need updates elevator only worked 1st & 3rd floors there was a sewage leak during the visit. Friendly staff
Stayed 2 nights in Jul 2025

4/10 Poor

Tony

Stayed 1 night in Jul 2025

10/10 Excellent

CJ

Stayed 1 night in Jul 2025

2/10 Terrible

Carey

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was basically the cheapest hotel I could find on short-ish notice. You definitely get what you pay for with this one. The "secure" doors to the outside were constantly open which didn't make us feel safe. One elevator was broken and the other one was extremely scary. There was a major water leak on the first floor, so the carpets were wet and smelly. The gym was sparse and dirty. The staff(other than the woman at the front) were not especially helpful. I'm skeptical that our room was cleaned properly as the coffee supplies were not only missing, but the cups on the coffee station had been used and were very dirty. The breakfast offerings were minimal and of poor quality. Suffice it to say, we will not book here again.
Stayed 4 nights in Jun 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

My family and I stayed for 12 days, we never received daily housekeeping, the curtains had mold on them, the shower curtain had mold, one of the bed had blood stains on the mattress cover, the pillows were all flat and very old, the sheets and pillow cases were stained yellow, there was no hairdryer, which we were supposed to have, one of the lamp shades had stains on it, the rooms had damp carpet around the fridge, the Wi-Fi was horrible, at night the AC wouldn't cool the room down, one elevator didn't work, there's one elevator that opens the door when it's still moving and when it stopped the floor was uneven with the door. So many things were out of order, the so called laundry room was in terrible condition, I would never wash or dry clothes there. The change machine was out of order, the ice machine was out of order, it took them a week just to clean the pool, there was green stuff in the water. The lobby was like a sauna, and the lobby doubles as a breakfast room smh, breakfast consists of toast and if you're lucky you can get a boiled egg, there's no jelly, the machine for waffles wouldn't work, a lady had to come and skake it and then one big goop dropped out, the cereal was in like a closet room and it looked like stale cereal that they never put out for breakfast, the coffee was horrible. This place needs the health department to come and shut it down.
Moldy curtains
Stains on bed
This never worked the entire 12 days I was there
The walls
Stayed 12 nights in Jun 2025

4/10 Poor

Jean

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Lady at front desk was nice. Rooms smelled like someone spilled fabuloso or carpet powder in it. So strong of smells that my nose hurt. On the 1st room there was someone already in it. The second made our eyes water with the smell, same with the third. The desk staff did put us in a suite that had a living room and bed room. After this and a terrifying elevator ride each time the bed room was just far enough from the hall at least to be tolerable with the window open. Comforter/decorative topper was stained and the down type blanket had a over all yellow tint. The pube on the counter did not help either. We just tried to touch as little as possible at that point since it was super late and I had two sleepy kids. Got some nice whifs of marijuana around 2AM from our open window. Luckily it didnt wake the kids. Breakfast was uncomfortable (lack of AC) and the waffles tasted weird. I can not recommended this hotel OR the location.
Stayed 1 night in Jul 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Good for the price.

Good for the price. TV was ridiculously hard to figure the right input since most motel tvs never have the factory remote that comes with them, almost gave up and asked for a room with a working tv but figured it out. Building is old and showing it's age but room was clean. the surrounding area seemed a bit sketchy but again it was good for the price
Stayed 1 night in Jun 2025

4/10 Poor

Marcia

Disliked: Cleanliness, staff & service, property conditions & facilities
My room was double-booked. I initially had a room adjacent to my family, as I had requested. But I noticed the room looked a little lived-in (messed up pillows and covers, a take out bag with napkins). I assumed these things had been missed during cleaning but thought nothing more of it since we were only staying for one night, and it seemed okay otherwise. I checked the rest of the room and there was no luggage. Left my bag in the room and then left the room for an hour or so. When I came back and was about to walk in, there was a guy walking out of the room. He said someone had left their bag in his room, and there was a woman in the room as well. I had to grab my bag and go back to the front desk to be assigned a new room. The front desk attendant acted confused because the system said the original room was under my name. Either way, I was assigned a new room at the end of the hallway directly across from the elevator. Later my room card was deactivated and I had to go back to the front desk to have to re-activated. Also the rooms and halls had an unpleasant musty smell. No A/C in the halls/waiting area/front lobby/breakfast area. Breakfast was included but by the time we got there there was no more coffee, not even decaf. They had some hard boiled eggs sitting out but they were scorching hot to the touch. We put them in cups of ice water to cook them down... Overall would not stay here again.
Stayed 1 night in Jun 2025

8/10 Good

Teresa

Stayed 2 nights in Jun 2025

2/10 Terrible

Kerry

Stayed 1 night in Jun 2025

4/10 Poor

emilee

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was filthy. There were crumbs and bugs in the bed, lots of people living there what seemed to be long term. Breakfast was boiled eggs and bread.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay for one night
Stayed 1 night in Jun 2025

6/10 Okay

Genora

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

OK

The elevators don’t work. The security door doesn’t close all the way on the side door, so I didn’t feel very safe. The room was fine clean and comfortable.
Stayed 3 nights in Jun 2025

6/10 Okay

Mandy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Darren

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would give a ZERO (0) star review, but that's not an option! Didn't speak much English at all, and NOT friendly. They originally refused to accept the price that we got from online company. Then after waiting 45 minutes for online company to speak to the hotel about their agreement, then the hotel finally agreed. But then when we went to check out they attempted to keep part of our deposit but ended up getting all of it. Also, it was NOT clean/ smelled bad in hallways. Also left dairy products just sitting out on counter (instead of keeping them chilled) during Continental breakfast
Stayed 2 nights in Jun 2025

4/10 Poor

Sabrina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the ball field
Stayed 3 nights in Jun 2025

2/10 Terrible

Moises

I left my headphones on the bed, left the room, and less than 30 minutes later I texted the hotel (because no one answered on the phone) saying I forgot them, confirming it on my tracking app. No one has responded to me yet. This is so unfair!!
Stayed 1 night in Jun 2025

2/10 Terrible

Margie

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is Terrible. The elevators are hazardous. They either don’t work or the doors open before the elevator stops on the floor that you are on. The hotel itself is dirty!
Stayed 1 night in Jun 2025

2/10 Terrible

Jesse

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, tv barely worked, didnt get room as advertised on expedia elevators broken, it was very hot. Ac out.
Stayed 1 night in Jun 2025

6/10 Okay

Brandy

Travelled with family

Elevator not working

Was told the Elevator was working but it was not, so it was a huge pain to carry luggage and ball bags up and down 3 flights of stairs.
Stayed 4 nights in Jun 2025