With a stay at Albion Street Serviced Apartments, you'll be centrally located in Cheltenham, a 3-minute drive from Cheltenham Racecourse and 13 minutes from Gloucester Docks. .This apartment is 0.2 mi (0.3 km) from Cineworld Cheltenham and 0.2 mi (0.3 km) from Holst Birthplace Museum.
University of Gloucestershire - 2 min drive - 1.7 km
Cheltenham Racecourse - 3 min drive - 2.4 km
Getting around
Cheltenham Spa Station - 11 min drive
Restaurants
Pret a Manger - 3 min walk
KFC - 1 min walk
Huffkins at John Lewis Cheltenham - 5 min walk
Turtle Bay Cheltenham - 1 min walk
Starbucks - 3 min walk
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Albion Street Serviced Apartments
Apartment in Cheltenham, near Cheltenham Racecourse
Albion Street Serviced Apartments offers 41 accommodations with hair dryers. Accommodations offer separate sitting areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.
This Cheltenham apartment provides complimentary wireless Internet access. 44-inch flat-screen televisions come with digital channels. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Make yourself at home in one of the 41 guestrooms featuring refrigerators and microwaves. 44-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include separate sitting areas and electric kettles, and housekeeping is provided daily.
Featured amenities include express check-out and luggage storage.
Languages
English
Property amenities
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
Cookware, dishware, and utensils
Electric kettle
Freezer
Microwave
Refrigerator
Bedrooms
Hypo-allergenic bedding
Bathroom
Hair dryer
Shower/bathtub combination
Towels provided
Living spaces
Separate sitting area
Entertainment
44-inch flat-screen TV with digital channels
Comfort
Heating
Pets
No pets allowed
Suitability/Accessibility
No lift
Smoke-free property
Services and conveniences
Housekeeping (daily)
Iron/ironing board on request
Luggage storage
Location highlights
In the city centre
Near a hospital
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
41 units
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available
Special check-in instructions
There is no front desk at this property
The check-in location differs from the property location; go to: [7 Portland Street, Cheltenham, GL52 2NZ]
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
If you arrive at the property after hours, you'll need to check in at an alternate location: [7 Portland Street, Cheltenham, GL52 2NZ]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Access methods
Private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: GBP 250 per stay
We have included all charges provided to us by the property.
Optional extras
Late check-out fee: GBP 20 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Property is also known as
Central Serviced Apartments Apartment Cheltenham
Central Serviced Apartments Apartment
Central Serviced Apartments Cheltenham
Central Serviced s
Albion Serviced Apartments
Central Serviced Apartments
Albion Street Serviced Apartments Apartment
Albion Street Serviced Apartments Cheltenham
Albion Street Serviced Apartments Apartment Cheltenham
Albion Street Serviced Apartments Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 10 out of 29 reviews
10 - Excellent
10
Rating 8 - Good. 5 out of 29 reviews
8 - Good
5
Rating 6 - Okay. 2 out of 29 reviews
6 - Okay
2
Rating 4 - Poor. 2 out of 29 reviews
4 - Poor
2
Rating 2 - Terrible. 10 out of 29 reviews
2 - Terrible
10
7.2/10
Cleanliness
5.6/10
Staff & service
6.6/10
Amenities
6.0/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
8/10 Good
Verified traveller
Business traveller
18 Nov 2024
Liked: Cleanliness
Fine given price
Apartments were clean and functional, decent location. However the budget price naturally came with budget characteristics . Oddly the blind in one of the bedrooms only covered 90% of the window. It a 5/6" window so pretty big and fine if you want an early start. The rainfall shower came from a tall 10" ceiling. Given no one can reach to clean the shower head so its blocking up with limescale. Configuration of one of the room means the bed is no where near any of the plugs..,. not useful if wanting a bed side light. Clearly these are pretty minor and decent option if you want a clean, central place to sleep!
Verified traveller
Stayed 1 night in Nov 2024
2/10 Terrible
Jonathan
1 Oct 2024
Liked: Cleanliness, room comfort
Disliked: Amenities
Once I checked in the experience was dreadful.
The free WiFi wouldn't connect to my phone.
I reported it to a member of staff which fobbed me off.
Won't be back to stay here again, absolute rip off
Great place to stay, very clean, walking distance to high street shops, and restaurants.
Petra
Stayed 1 night in Dec 2023
2/10 Terrible
kimberley
Travelled with family
26 Nov 2023
Disliked: Property conditions & facilities
We stayed in room 5 which was an outbuilding and the back of the property. There was no lock on the inside door so we would have had to sleep with the door unlocked all night. But worse than that it was absolutely freezing (it was end of november) the radiator didnt work but they did leave a small oil radiator that did absolutely nothing. We checked out after a few hours as it was just too cold. Really dissapointed especially as the room wasnt cheap.
kimberley
Stayed 1 night in Nov 2023
10/10 Excellent
Connie
Travelled with group
11 Nov 2023
Liked: Cleanliness, room comfort
Central, good value
Great central location, clean and tidy with everything needed in a small kitchen. Good communication from property. Good value and would stay again.
Connie
Stayed 1 night in Nov 2023
2/10 Terrible
Deborah
26 Jul 2023
AVOID Poor accommodation and unfair terms
Please do yourself a favour and avoid this place like the plague.
I first started to feel uncomfortable when I received a text informing me that they required £250 in pre-authorisation for each apartment I had booked. This is not just a swipe of a credit or debit card so they can charge for a newspaper - this is an actual hold on the funds in my bank account or on my credit card. Looking at the reviews it seems that if you don't have the funds in your account to cover this then you can't stay in the room you have booked and paid for! Nothing on Hotels.com to indicate this charge. It advises that they may need to swipe your card but absolutely no mention of the £250. It then takes up to 5 days after your stay for the funds to be released.
When you check out the state of the apartment you will see just what a cheek it is to expect a pre-authorisation in case of damage - what a dump. Getting down to the basement apartment is dangerous. steep, slippy, concrete steps. No usable mirrors! Not one. Even in the bathroom.
The bathroom in the apartment just topped it off. Only stay here if you do not value your privacy as it has none.
I have included photographs.
Deborah
Stayed 1 night in Jul 2023
10/10 Excellent
Trevor
Business traveller
14 Jul 2023
Liked: Cleanliness, room comfort
Great apartment
Great communications from front desk office, masses of helpfull advice greatly appreciated. The property was outstanding comfortable spacious and a wow bathroom. Very comfortable bed and a most comfortable stay, thank you.
Trevor
Stayed 1 night in Jul 2023
10/10 Excellent
richard
1 Jul 2023
richard
Stayed 1 night in Jun 2023
2/10 Terrible
Verified traveller
24 May 2023
Disliked: Room comfort
Disappointing
There is a ridiculous preauthorization fee of £250 that will not be disclosed until you are at the check-in counter, if you're on a budget please don't bother booking a reservation.
The lack of transparency is worrisome.
Then there is the damaged front door Venetian blind, which the staff confirmed that the management is aware of, yet no temporary measure was in place to safeguard the privacy and dignity of clients.
Also, there was the wifi password that was communicated and it took walking back to the key pick-up location and another four hours later to resolve.
Lastly, it's been 5 days since checkout and the £250 is yet to be returned to my account, utterly disappointing.
Verified traveller
Stayed 1 night in May 2023
2/10 Terrible
tom
Travelled with family
21 Apr 2023
Disliked: Cleanliness, room comfort
It was terrible as it was all faults advertised
tom
Stayed 1 night in Apr 2023
6/10 Okay
Steve
5 Mar 2023
Steve
Stayed 2 nights in Mar 2023
6/10 Okay
Jeton
19 Feb 2023
Jeton
Stayed 10 nights in Feb 2023
10/10 Excellent
Verified traveller
17 Dec 2022
Liked: Cleanliness, room comfort
Verified traveller
Stayed 1 night in Dec 2022
8/10 Good
John
25 Nov 2022
John
Stayed 1 night in Nov 2022
2/10 Terrible
Dale
Business traveller
6 Oct 2022
Disliked: Cleanliness, room comfort
Don’t stay
Absolutely terrible place. Service and staff are also unhelpful and rude
Dale
Stayed 1 night in Oct 2022
8/10 Good
Verified traveller
Travelled with group
20 Jul 2021
Liked: Cleanliness, amenities
Had everything we needed. The sofa bed turned out to be a chair bed which wasn’t a problem but the chair had seen better days.
Apart from the chair-bed that was the only furniture in the living area, so only one person had a seat to chill out. Others had to sit on the floor.
Not a bad place just could have done with maybe an actual sofa.
Also, as women who were away for a long weekend the only mirror available was a small one in the bathroom, could have done with at least one full length one. There was plenty of wall space for this.
Overall, it had what we needed - apart from furniture.
Verified traveller
Stayed 2 nights in Jul 2021
2/10 Terrible
Verified traveller
Business traveller
3 Jun 2021
Disliked: Cleanliness, room comfort
Do not book
The apartment was completely uninhabitable; bins overflowing, unwashed pots and pans, dirty sheets and linen strewn over the floor, carpets and rugs filthy
We had booked an apartment as advertised in the centre of Cheltenham for one night on Saturday 25th.
On arrival to collect the keys, We were told that the apartment was not actually in the town centre, as clearly advertised, but about 1.5 miles away.
We then had to get a taxi to the apartment which was situated on a housing estate on the outskirts of Cheltenham.
On entering the apartment we found that the kettle and TV did not work and the fridge was warm and could not be switched on either. We also found broken cupboards, a dirty toilet bowl and something unsavoury I’m one of the kitchen cupboards.
This was all highly unsatisfactory and absolutely not what or where it was advertised to be.
We returned the keys, having incurred more taxi fees, and found alternative accommodation.