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The Charlton Boutique Hotel

2.5 star property

Photo gallery for The Charlton Boutique Hotel

Terrace/patio
Bar (on property)
Front of property
Standard Triple Room
Standard Triple Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
  • Bar
  • Housekeeping

Explore the area

View map
London Rd, Cheltenham, England, GL52 6UU
  • Place, Walks With Hawks
    ‪11 min walk‬
  • Place, Ronnie's Field
    ‪20 min walk‬
  • Place, Cheltenham Racecourse
    ‪10 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.0 out of 10
Very good
(3 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

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About the area

Cheltenham

With a stay at The Charlton Boutique Hotel in Cheltenham, you'll be near the airport, within a 10-minute drive of Cheltenham Racecourse and Walks With Hawks. .This hotel is 1.6 mi (2.6 km) from Ronnie's Field and 1.9 mi (3.1 km) from Cheltenham General Hospital.

What's nearby

  • Walks With Hawks - 11 min walk - 0.9 km
  • Ronnie's Field - 20 min walk - 1.7 km
  • Cheltenham Town Hall - 7 min drive - 3.8 km
  • Cheltenham Racecourse - 10 min drive - 6.1 km
  • Sudeley Castle - 18 min drive - 15.0 km

Getting around

  • Cheltenham Spa Station - 11 min drive
  • Birmingham Airport (BHX) - 77 min drive

Restaurants

  • ‪Favourite Beers - ‬4 min drive
  • ‪The Clock Tower - ‬3 min drive
  • ‪The Hewlett - ‬5 min drive
  • ‪Cheltenham Motor Club - ‬4 min drive
  • ‪Lilley Brook Bar & Lounge - ‬3 min drive

About this property

The Charlton Boutique Hotel

Hotel in Cheltenham with a restaurant and a bar
The Charlton Boutique Hotel offers 13 accommodations with coffee/tea makers and complimentary toiletries. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 28-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Stay in one of 13 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a picnic area.
Enjoy a satisfying meal at Oncore Dining serving guests of The Charlton Boutique Hotel. Wrap up your day with a drink at the bar/lounge.
Free self parking is available onsite.
Oncore Dining - This restaurant serves breakfast, brunch, lunch, and dinner. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Oncore Dining

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

The Charlton Hotel Cheltenham
The Charlton Boutique Hotel Hotel
The Charlton Boutique Hotel Cheltenham
The Charlton Boutique Hotel Hotel Cheltenham

The Charlton Boutique Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 46 out of 95 reviews
Rating 8 - Good. 28 out of 95 reviews
Rating 6 - Okay. 11 out of 95 reviews
Rating 4 - Poor. 6 out of 95 reviews
Rating 2 - Terrible. 4 out of 95 reviews

9.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Barbara

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed and bedding was wonderful!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeff

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and comfortable bed with nice linens. The check in with no staff present worked fine.
Stayed 2 nights in Sep 2025

4/10 Poor

KATIA

Business traveller
Disliked: Cleanliness, staff & service
This property has no staff on site. And there is no one at the end of a phone when you need help at 2:00am because your bed is riddled with bed bugs who are feasting on your face, arms and chest. I had a terrible experience. It’s only after the helpful Expedia agent who was on call at night tried to get a refund that I received a response. They offered to move me to another room, but no one sent a follow up email to check on me (I was in a lot of pain with swollen face and eyelids), and they offered no compensation. It’s been 3 days since that incident and I am still struggling with the bites all over my body. The hotel committed a serious breach of health and safety practices and their only response was to offer to move me to another room. I should also mention that the main road leading to the hotel is closed. This causes severe traffic jams in the morning and in the evening. They sent no communication about that before I checked in. I have never felt so upset and disappointed with the way I was treated. I won’t be booking this place again,
Stayed 3 nights in Sep 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Kirsty

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Rosaleen

Disliked: Staff & service

Good location but disappointing.

Nice large room and comfortable bed. However, the hairdryer was broken which was eventually replaced but finding a human member of staff to report this was not easy. The wooden slatted blind was broken. The electricity on all the sockets failed in the middle of the night and therefore the hairdryer couldn’t be used. The very dark decor of the room made it gloomy. Overall, disappointing.
Stayed 2 nights in Aug 2025

10/10 Excellent

Phil

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent, Efficient and comfortable stay

This is a contactless hotel, so key collection details are sent prior to arrival and you go straight to your room - so hard to rate on service as I didn’t interact with anyone. The room was well equipped, beautifully decorated and had plenty of space. The bed which while low was extremely comfortable and the linens and pillows were of a very good quality. The bathroom was equipped with a bath and shower, and my only issue was here, as it was incredibly slippery as expected trying to get out of the bath after a shower, and no grab handles available.
Stayed 1 night in Aug 2025

4/10 Poor

Sharon

Disliked: Cleanliness, property conditions & facilities, room comfort

Very Disappointed

The bed was terrible, two singles pushed to make a king but mattresses at different heights so very uncomfortable. One side the bed sloped up so couldnt lie in the bed without feeling unwell. The otherside was nearly 2 inches lower. The bath was filthy as was the floor to the bathroom. The walls in the bathroom needed a good clean and the towels didn't look clean either! The room was extremely noisy could hear running water from below most of the night. We didnt try the restaurant as it was limited to italian style food which wasn't what we wanted.
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a bit worried about the contactless process but it worked super well actually and allowed us to come and go as we pleased. Bed was comfy and our daughter slept very well in the cot provided. The only things I would maybe say on the negative front was that the shower could have been better but it did the job!
Stayed 2 nights in Jul 2025

8/10 Good

CHARLOTTE

Stayed 1 night in Jul 2025

8/10 Good

Judith

Liked: Cleanliness, property conditions & facilities, room comfort

Strange operating system at this hotel.

A lovely room, spacious and comfortable, but what a strange operating system at this hotel. They have no reception, but email you your room number and key safe combination. Numerous individuals hanging around in the afternoon/evening who I assume were staff.
Stayed 3 nights in Jul 2025

6/10 Okay

Glenn

Stayed 2 nights in Jul 2025

10/10 Excellent

Cath

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely cosy and comfortable hotel. Was ideal for us as close to a wedding we were attending. The food in the restaurant was delicious (we had an evening meal there but didn't order breakfast).
Stayed 2 nights in Jun 2025

6/10 Okay

ANTHONY

Stayed 1 night in Jun 2025

10/10 Excellent

Hannah

Stayed 1 night in Jun 2025

10/10 Excellent

Nicholas

Stayed 2 nights in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, property conditions & facilities, room comfort
Comfy clean room 😊 will book again!
Stayed 1 night in Jun 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good instructions. Nice room.
Stayed 1 night in May 2025

10/10 Excellent

Reginald

Stayed 1 night in May 2025

10/10 Excellent

Emily

Stayed 1 night in May 2025

6/10 Okay

Kathleen

Disliked: Property conditions & facilities
It suited the purpose, bed and shower. Only 2 towels provided,no bath towel! Nice evening meal in the restaurant.
Stayed 1 night in May 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, quiet and great food

Very clean and comfortable, friendly staff and excellent food. Only gripe was the shower wasn’t great.
Stayed 1 night in May 2025