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Shangri-La Chengdu

5.0 star property

Photo gallery for Shangri-La Chengdu

Front of property
Deluxe Room, 1 King Bed, City View
Exterior
Reception
Indoor pool, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Parking included

Explore the area

Map
9 Binjiang Dong Road, Chengdu, Sichuan, 610021
  • Taikoo Li Shopping Center
    ‪14 min walk‬
  • Chengdu IFS
    ‪2 min drive‬
  • Tianfu Square
    ‪3 min drive‬
  • Chengdu (CTU-Shuangliu Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds, River View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, River View

  • 42 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon, Room, 2 Single Beds, River View

Horizon, Room, 2 Single Beds, River View

Horizon, Room, 2 Single Beds, River View

  • 48 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View

  • 48 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon, Room, 1 King Bed, River View

Premium bedding, minibar, in-room safe, desk

Horizon, Room, 1 King Bed, River View

  • 48 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View

  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 96 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

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View from room

The Ritz-Carlton, Chengdu

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  • Spa
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, (326)
The price is NZ$208
for 1 room
includes taxes & fees
29 Jun - 30 Jun
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About the area

Chengdu

With a stay at Shangri-La Chengdu, you'll be centrally located in Chengdu, within a 5-minute drive of Taikoo Li Shopping Center and Jiuyan Bridge. .This family-friendly hotel is 1 mi (1.6 km) from Sichuan University and 1.5 mi (2.4 km) from Chengdu IFS.

What's nearby

  • Sichuan University - 12 min walk - 1.1 km
  • Taikoo Li Shopping Center - 14 min walk - 1.2 km
  • Chengdu IFS - 2 min drive - 1.8 km
  • Tianfu Square - 3 min drive - 3.5 km
  • People's Park - 3 min drive - 3.5 km

Getting around

  • Niuwangmiao Station - 13 min walk
  • South Railway Station - 16 min drive
  • Shuangliu Intl. Airport (CTU) - 25 min drive

Restaurants

  • ‪廊桥酒吧 - ‬2 min walk
  • ‪The Bridge - ‬2 min walk
  • ‪星巴克 - ‬1 min walk
  • ‪井介 - ‬2 min walk
  • ‪尚古酒吧 - ‬3 min walk

About this property

Shangri-La Chengdu

Luxury hotel with 2 restaurants connected to a shopping center in Chengdu
Shangri-La Chengdu offers 593 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. Satellite television is provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Chengdu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 593 guestrooms featuring minibars and DVD players. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a 24-hour health club, an indoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Shang Palace, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Shang Palace - This restaurant serves lunch and dinner.
Cafe Z - Overlooking the garden, this seafood restaurant serves breakfast, lunch, and dinner. Open daily.
Lobby Lounge - Onsite lobby lounge. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CNY 145.75 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Z
  • Lobby Lounge
  • Shang Palace

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Children's toys
  • DVD player
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Doorbell and phone notification
  • Lift (85 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 1 building
  • 36 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with cable/satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 408.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: CNY 999
  • Christmas Eve (December 24) Gala Dinner per child: CNY 299 (from 3 to 5 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 145.75 per person
  • Rollaway bed fee: CNY 408.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

24-hour pool access
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Chengdu Shangri-la
Chengdu Shangri-la hotel
hotel Shangri-la Chengdu
Shangri-la Chengdu
Shangri-la Chengdu hotel
Shangri-la hotel Chengdu
Shangri La Chengdu
Shangri La Hotel Chengdu
Shangri La Chengdu
Shangri-La Chengdu Hotel
Shangri la Hotel Chengdu
Shangri-La Chengdu Chengdu
Shangri-La Chengdu Hotel Chengdu

Shangri-La Chengdu Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 136 out of 195 reviews
Rating 8 - Good. 43 out of 195 reviews
Rating 6 - Okay. 14 out of 195 reviews
Rating 4 - Poor. 2 out of 195 reviews
Rating 2 - Terrible. 0 out of 195 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Kurt

Stayed 3 nights in Feb 2025

10/10 Excellent

Frank

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is run impeccably with friendly, first rate service. Our rooms were clean, comfortable, and had great views. The breakfast buffet had a very large selection and everything was fresh and delicious. The staff was happy to accommodate our requests and help out whenever possible. Overall a great experience and would stay here again!

10/10 Excellent

Frank

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is run impeccably with friendly, first rate service. Our rooms were clean, comfortable, and had great views. The breakfast buffet had a very large selection and everything was fresh and delicious. The staff was happy to accommodate our requests and help out whenever possible. Overall a great experience and would stay here again!

10/10 Excellent

Xiaofei

Stayed 1 night in Jan 2025

10/10 Excellent

Qiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Dec 2024

6/10 Okay

Clive

Business traveller
Stayed 1 night in Oct 2024

10/10 Excellent

Xiaohui, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Prentis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Bing Ee Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay at Shang!

Great Location. Big and Clean Room with a spectacular view of the river and the bridge. Great Breakfast and services. Nothing wrong with my stay. Two Thumbs up!
Stayed 1 night in Sep 2024

10/10 Excellent

Yulin

Stayed 2 nights in Jul 2024

10/10 Excellent

Hanze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and service; water pressure is excellent for shower
Stayed 1 night in Jul 2024

10/10 Excellent

Yun Ling, New York

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We checked in twice this week by Front Desk Yvonne Liu - she provided exceptional service and prioritizes customer. Bellman Ma also exceptional service attentive and helpful. Overall pleasant stay with staff and service. Would have appreciated clean windows to view the garden view clearly.
Stayed 1 night in Jul 2024

8/10 Good

Yun Ling, New York

Travelled with family
Liked: Staff & service, property conditions & facilities
We checked in twice this week with Front desk Yvonne Liu. Exceptional service by prioritizing customer. Bellman Ma exceptional service as well attentive and helpful. It was a pleasant stay with staff and service. We stayed at garden view room and would have appreciated the windows to be clean to enjoy the view clearly.
Stayed 1 night in Jul 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, nice for walking along the river walkways, lots of restaurants and bars in the area , coffee shops around also.
Stayed 6 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Margarethe

Liked: Cleanliness, amenities, property conditions & facilities
this is a very large hotel. Not very exciting and the rooms were dated
Stayed 1 night in May 2024

10/10 Excellent

Ramkartik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 2 nights in Apr 2024

8/10 Good

Choi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good overall
Stayed 1 night in May 2023

10/10 Excellent

Sharvan

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Due to some exhibitions whole lobby area disturbed
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was ok
Stayed 1 night in Aug 2021

10/10 Excellent

KAR KIT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So Great Hotel!

I stayed this since 2013. Up till now, they keep the same quality of service with good F&B.
Stayed 2 nights in May 2021

6/10 Okay

Kangming

Travelled with family
Stayed 1 night in Oct 2019

10/10 Excellent

Titus

Stayed 2 nights in Nov 2019

10/10 Excellent

SANDRA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shangri-La does it right.

I highly recommend staying in a room with business lounge access. They provide a buffer breakfast, afternoon tea and buffer happy hour. A lovely stay.
Stayed 4 nights in Oct 2019