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The Ritz-Carlton, Chengdu

Photo gallery for The Ritz-Carlton, Chengdu

Indoor pool
Creator video - submitted by Agnes Kumala
Al fresco dining, open daily
Club Suite, 1 Bedroom | Living room
Front of property
Luxury
5.0 star property
9.6

Exceptional

Urban sanctuary with exquisite city views

Serene urban elegance defines this property, offering spacious rooms with comfortable beds and excellent city views. Delight in the club lounge's exquisite food and drinks, and savour a breakfast buffet featuring local Sichuan dishes.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
269 Shuncheng Ave, Qingyang District, Chengdu, Sichuan, 610017
  • Place, Tianfu Square
    ‪9 min walk‬
  • Place, Wenshu Monastery
    ‪18 min walk‬
  • Place, Taikoo Li Shopping Center
    ‪2 min drive‬
  • Airport, Chengdu (CTU-Shuangliu Intl.)
    ‪18 min drive‬

Room options

View all photos for Club Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, City View

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 82 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Suite, 1 Bedroom

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 97 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 2 Double Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Room, 2 Double Beds

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, City View

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed (View)

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Room, 1 King Bed (View)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 2 Double Beds (View)

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Room, 2 Double Beds (View)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds (View)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds (View)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom

  • 97 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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Exterior
Grand ParcVue Hotel Residence Chengdu
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4.8 out of 5, Exceptional, 775 reviews
The price is NZ$150
includes taxes & fees
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Grand ParcVue Hotel Residence Chengdu

About the area

Chengdu

Centrally located in Chengdu, The Ritz-Carlton, Chengdu is within a 15-minute walk of Tianfu Square and Sichuan Museum of Science and Technology. .This luxury hotel is 1.1 mi (1.7 km) from Wenshu Monastery and 1.5 mi (2.4 km) from Taikoo Li Shopping Center.

What's nearby

  • Donghuamen Archaeological Site - 5 min walk - 0.4 km
  • Tianfu Square - 9 min walk - 0.8 km
  • Wenshu Monastery - 18 min walk - 1.6 km
  • Taikoo Li Shopping Center - 2 min drive - 2.1 km
  • Wide and Narrow Alleys - 2 min drive - 2.1 km

Getting around

  • Chengdu Railway Station - 5 min drive
  • Luomashi Station - 16 min walk
  • Shuangliu Intl. Airport (CTU) - 30 min drive

Restaurants

  • ‪Social - ‬5 min walk
  • ‪Yan Ting 宴庭 - ‬5 min walk
  • ‪Xi Yue Cheng Tan Dou Hua - ‬7 min walk
  • ‪小谭豆花 Xiaotan Douhua - ‬5 min walk
  • ‪Lobby Lounge - ‬14 min walk

About this property

The Ritz-Carlton, Chengdu

The Ritz-Carlton, Chengdu offers 350 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LED televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Chengdu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 350 air-conditioned rooms featuring minibars and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy Chinese cuisine at Li Xuan, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Chengdu? This hotel has 18464 square feet (1716 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Li Xuan - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner.
FLAIR - This bar specializes in Asian cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
SPICES - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Lobby Lounge - This café serves light fare only. Happy hour is offered. Open daily.
Ting Restaurant - This fine-dining restaurant specializes in Mediterranean cuisine. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 258 to 258 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • FLAIR
  • Li Xuan
  • SPICES
  • The Lobby Lounge
  • Ting Restaurant

Things to do

  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (18,464 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 41 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's robes
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 258 to 258 per person
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:30 AM to 10:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Chengdu Ritz-carlton
Ritz-carlton Chengdu
Ritz-carlton Hotel Chengdu
Ritz-Carlton Chengdu Hotel
The Ritz carlton Chengdu
The Ritz Carlton, Chengdu
The Ritz-Carlton, Chengdu Hotel
The Ritz-Carlton, Chengdu Chengdu
The Ritz-Carlton, Chengdu Hotel Chengdu

The Ritz-Carlton, Chengdu Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 352 out of 422 reviews
Rating 8 - Good. 48 out of 422 reviews
Rating 6 - Okay. 18 out of 422 reviews
Rating 4 - Poor. 2 out of 422 reviews
Rating 2 - Terrible. 2 out of 422 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Evan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful
Stayed 5 nights in Jan 2026

10/10 Excellent

Evan

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, clean hotel and great amenities
Stayed 3 nights in Jan 2026

8/10 Good

Shinya, uji

Stayed 2 nights in Dec 2025

8/10 Good

Raju

Stayed 3 nights in Dec 2025

10/10 Excellent

Pow

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, excellent service, and great breakfast. Location is in a quiet area but not too far from the action. Solid choice overall.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rosanna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We opted to upgrade to a suite on the 39th floor with a connecting room with two double beds. Service was amazing. The breakfast buffet at the Ritz is by far better than the two previous hotels we stayed at the week before. Abir from front desk gave excellent service and made us feel at home. My daughter even got a free Ritz Carlton stuffed toy (a lion dressed as a panda). So cute! We are Ritz fans now.
Stayed 2 nights in Nov 2025

10/10 Excellent

EDDY

Stayed 2 nights in Nov 2025

10/10 Excellent

Tong

Travelled with group
Liked: Cleanliness, staff & service, amenities
All good
Stayed 3 nights in Oct 2025

10/10 Excellent

Minghui

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, walking distance to shops and restaurants, but a little bit quiet in the area. Room is nice and clean, breakfast was very delicious, lots of choices, but compare the location, I would prefer other area.
Stayed 1 night in Nov 2025

10/10 Excellent

Rich

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, great service!
Stayed 3 nights in Nov 2025

10/10 Excellent

Hillman Yong Heng

Stayed 3 nights in Nov 2025

10/10 Excellent

kloss

Stayed 1 night in Nov 2025

10/10 Excellent

Dawei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class management.
Stayed 2 nights in Oct 2025

10/10 Excellent

Margarethe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reviewed this hotel before. We stayed in a club level room again this time. Everything was excellent. Our favorite hotel now in Chengdu.
Stayed 1 night in Oct 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel overall. The staff were amazing and the rooms and the views from the rooms were great. The only issue is that it is located in a quiet part of town away from the glitzy and fun areas. Easy to take a DiDi to these places for 10 RMB however. Gali who works in the concierge area was particularly helpful in planning my trip. We communicated via WeChat before my arrival which made the trip much easier
Stayed 3 nights in Oct 2025

2/10 Terrible

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty, long hair found upon check-in on bed and chairs, stained carpets, woke up with bug bites on legs, AC not working, wifi slow, charging ports don’t work, safe is broken,
Stayed 4 nights in Oct 2025

6/10 Okay

Bernard

Stayed 2 nights in Oct 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2025

10/10 Excellent

Margarethe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights at this hotel. We have stayed in other luxury hotels in Chengdu before. This will now be our preferred one. We had a club room . The club lounge had excellent service;, food and drinks. We had breakfast in the main restaurant which was outstanding. Our bedroom and bathroom were spacious, beds were comfortable. Overall a great stay at a beautiful hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Vincent

Stayed 5 nights in Sep 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service from all the staff was excellent. They were so friendly, helpful and ever ready serving with a smile!
Stayed 2 nights in Sep 2025

10/10 Excellent

PROTTOY SHAKEEB

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Xuming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am extremely satisfied. The location and the service are excellent.
Stayed 2 nights in Sep 2025

10/10 Excellent

HAISHENG, Redmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone who works in the hotel is very friendly, respectful and helpful. The quality of their services set them apart from other hotels.
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful service

從裡到外，包含親切的打掃員工，服務態度是我住過的飯店排名數一數二，非常令人印象深刻的管理與服務體驗。特別想提 Stephen 非常細心且周到的照顧我們所有大小事宜。絕對會再回來住。
Stayed 5 nights in Aug 2025