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TRU by Hilton Chesapeake, VA

2.5 star property

Photo gallery for TRU by Hilton Chesapeake, VA

Lobby
Laptop workspace, free WiFi, bed sheets
Business centre
Exterior
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
1570 CROSSWAYS BLVD, Chesapeake, VA, 23320
  • Place, Greenbrier Mall
    ‪2 min walk‬
  • Place, Jillian's Billiards
    ‪9 min walk‬
  • Place, Chesapeake Conference Center
    ‪2 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed

8.4 out of 10
Very good
(22 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(20 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

View from property
Aloft Chesapeake
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
4.2 out of 5, Very good, 1,007 reviews
The price is NZ$175
includes taxes & fees
5 Jan - 6 Jan 2026
Aloft Chesapeake

About the area

Chesapeake

With a stay at TRU by Hilton Chesapeake, VA in Chesapeake (Greenbrier East), you'll be within a 15-minute drive of Greenbrier Mall and Veterans United Home Loans Amphitheater at Virginia Beach. .This hotel is 10.1 mi (16.3 km) from Old Dominion University and 12.5 mi (20.1 km) from Naval Air Station Oceana.

What's nearby

  • Greenbrier Mall - 2 min walk - 0.2 km
  • Jillian's Billiards - 9 min walk - 0.8 km
  • Chesapeake Conference Center - 2 min drive - 1.4 km
  • Virginia Beach Boardwalk - 22 min drive - 35.3 km
  • Sandbridge Beach - 24 min drive - 33.6 km

Getting around

  • Newtown Road Station - 9 min drive
  • Norfolk Station - 16 min drive
  • Norfolk Intl. Airport (ORF) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Olive Garden - ‬11 min walk
  • ‪Panera Bread - ‬8 min walk
  • ‪Kelly's Tavern - ‬9 min walk

About this property

TRU by Hilton Chesapeake, VA

Art Deco hotel with free breakfast and a fitness center
TRU by Hilton Chesapeake, VA offers 87 air-conditioned accommodations with complimentary bottled water and hair dryers. 50-inch LED televisions come with premium satellite channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 87 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include complimentary bottled water, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands.
A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Billiards/pool table
  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping on request

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (107 centimetre wide door)
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • Art Deco architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

TRU BY Hilton Chesapeake
TRU by Hilton Chesapeake VA
TRU by Hilton Chesapeake, VA Hotel
TRU by Hilton Chesapeake, VA CHESAPEAKE
TRU by Hilton Chesapeake, VA Hotel CHESAPEAKE

TRU by Hilton Chesapeake, VA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 218 out of 356 reviews
Rating 8 - Good. 69 out of 356 reviews
Rating 6 - Okay. 34 out of 356 reviews
Rating 4 - Poor. 15 out of 356 reviews
Rating 2 - Terrible. 20 out of 356 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival I was great by both people that were checking others in. I had trouble with my door lock. I called and was immediately told what I needed to do . This is my 2nd time staying there.
Stayed 1 night in Sep 2025

10/10 Excellent

kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just nice clean and friendly
Stayed 1 night in Sep 2025

6/10 Okay

Brent

Stayed 1 night in Sep 2025

8/10 Good

Fritz

Liked: Cleanliness, property conditions & facilities
I do not understand why my folio had a Las Vegas address.
Stayed 1 night in Sep 2025

10/10 Excellent

Eugene

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy on and off the highway
Stayed 1 night in Sep 2025

4/10 Poor

Brianna

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
More of a party hotel than family friendly. Would not recommend staying here if you have kids with you, as they will most likely be woken up many times due to loud music and people screaming out in the parking lot. Other than a sleepless night, the hotel itself was fine but the staff was not the friendliest.
Stayed 1 night in Sep 2025

10/10 Excellent

opeyemi

Stayed 3 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very comfortable and friendly! Air worked get bed very comfy and nice clean bathroom! Great stay!
Stayed 1 night in Sep 2025

8/10 Good

Jeffrey, Washington

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option for Chesapeake/Hampton Roads area for business travel
Stayed 1 night in Sep 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Danine

Stayed 3 nights in Sep 2025

10/10 Excellent

Roidy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Belinda

Liked: Cleanliness
Stayed 6 nights in Aug 2025

6/10 Okay

Roberto

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Shops near by friendly staff
Stayed 2 nights in Aug 2025

8/10 Good

Verna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Bed was comfortable. Rooms clean. Staff were nice.
Stayed 1 night in Aug 2025

8/10 Good

Jill, Midlothian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room, easy check in and out, friendly staff, good price.
Stayed 1 night in Aug 2025

8/10 Good

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would prefer having coffee in the room, but it was clean and safe. The breakfast was pretty basic, but not bad.
Stayed 1 night in Aug 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was perfect. Really nice, staff was great, breakfast was good and the room exceptional.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service

Terrible management unsafe parking conditions

I wanted to provide feedback on my recent stay at your property. I checked in late Tuesday night around 11:30 PM and immediately asked the front desk if there was a suitable place to park my large box truck. I was told to park around the building, but the only spaces I could reasonably use were the EV charging spots. The following afternoon, around 1–2 PM, I was approached by a manager or supervisor who berated me for parking there. I apologized and explained the situation, but was told my only option was to park across a four-lane divided highway—in a lot belonging to a furniture store, not an official overflow area. That is not a safe or reasonable solution for a paying guest, especially as it creates a real risk of trespassing and towing. When I returned an hour later and parked across multiple regular spaces to avoid blocking EV chargers, I was again met with hostility, yelling, and threats to have my vehicle towed. At that point, I chose to check out early rather than endure further confrontation. Not only was there no accommodation made for a guest traveling with a larger vehicle, but I also paid full price for a room without being provided safe or reasonable parking access. The way this situation was handled left a very poor impression, and I hope you will review your policies and staff conduct to ensure other guests do not have the same experience.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nancy

Stayed 1 night in Aug 2025

10/10 Excellent

Regina

Liked: Cleanliness, amenities, property conditions & facilities
Na
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful and clean! There are lots of options for eating as well as shopping if you have some time to kill!
Stayed 1 night in Aug 2025

10/10 Excellent

LuAnn

Stayed 4 nights in Aug 2025

10/10 Excellent

ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and very nice facility. Only weird thing was there wasn’t a dresser in the room
Stayed 2 nights in Aug 2025