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Aparthotel

ALA Residencias

2.5 star property

Photo gallery for ALA Residencias

Exterior
Junior Suite, Bay View
Standard Room, 1 Bedroom, Garden View
Junior Suite | Terrace/patio
Family Room | Private kitchen

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Outdoor space
  • Air conditioning
  • Free WiFi

Explore the area

View map
C. 22 de Enero, Chetumal, QROO, 77000
  • Place, Explanada de la Bandera
    ‪3 min walk‬
  • Place, Chetumal Ferry Terminal
    ‪6 min walk‬
  • Place, Palacio de Gobierno
    ‪6 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪4 min drive‬

Room options

View all photos for Superior Loft

Superior Loft

Superior Loft

  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Bedroom, Garden View

Standard Room, 1 Bedroom, Garden View | Terrace/patio

Standard Room, 1 Bedroom, Garden View

  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Bay View

Junior Suite, Bay View

Junior Suite, Bay View

  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Room

Family Room

Family Room

  • 1 bedroom
  • Sleeps 2
  • 2 King Beds

View all photos for Gallery Room

Gallery Room

Gallery Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Loft

Standard Loft

Standard Loft

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Villa

Standard Villa

Standard Villa

  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Living area

Deluxe Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior Studio Suite

1 bedroom, minibar, individually decorated, individually furnished

Superior Studio Suite

  • Bay view
  • Sleeps 2
  • 1 Queen Bed

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4.4 out of 5, Excellent, 1,013 reviews
The price is NZ$143
includes taxes & fees
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About the area

Chetumal

With a stay at ALA Residencias in Chetumal, you'll be just steps from Fisherman's Fountain and Explanada de la Bandera. .This aparthotel is 17.3 mi (27.9 km) from Lake Bacalar and 0.1 mi (0.2 km) from Malecón de Chetumal.
View more Aparthotels in ChetumalOpens in a new window

What's nearby

  • Explanada de la Bandera - 3 min walk - 0.3 km
  • Chetumal Ferry Terminal - 6 min walk - 0.6 km
  • Palacio de Gobierno - 6 min walk - 0.6 km
  • Palacio Municipal De Othon P. Blanco - 14 min walk - 1.2 km
  • Museum of Maya Culture - 16 min walk - 1.4 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 10 min drive

Restaurants

  • ‪Marquesita Emiliana - ‬3 min walk
  • ‪Winner's - ‬2 min walk
  • ‪Sergio's Pizzas - ‬6 min walk
  • ‪hot dogs de la obregon - ‬6 min walk
  • ‪Café del Puerto - ‬5 min walk

About this property

ALA Residencias

Aparthotel in Chetumal with a rooftop terrace and an outdoor pool
ALA Residencias offers 5 air-conditioned accommodations with private pools and minibars. Rooms open to furnished patios. These individually decorated and furnished accommodations include desk chairs and dining tables. 75-inch Smart televisions come with digital channels and Netflix.

Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, and bathrobes. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include espresso makers and ceiling fans. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treat yourself to a stay in one of the 5 individually decorated guestrooms, featuring private pools and Smart televisions. Rooms have private furnished patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have deep soaking bathtubs and rainfall showerheads.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace.

Property amenities

Pool/Spa

  • Outdoor pool
  • Private pool

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cleaning supplies
  • Espresso maker

Dining

  • Dining table
  • Minibar

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 75-inch Smart TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Furnished patio
  • Rooftop terrace

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request)

Things to do

  • Free bicycles nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 5 units
  • Connecting units available
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

ALA Residencias Chetumal
ALA Residencias Aparthotel
ALA Residencias Aparthotel Chetumal

Reviews

ALA Residencias Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 41 out of 49 reviews
Rating 8 - Good. 5 out of 49 reviews
Rating 6 - Okay. 1 out of 49 reviews
Rating 4 - Poor. 1 out of 49 reviews
Rating 2 - Terrible. 1 out of 49 reviews

Reviews

8/10 Good

Yamani

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent spacing
Stayed 1 night in May 2025

10/10 Excellent

Yamani

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property had very good security features and was very accessible.
Stayed 1 night in May 2025

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Joel

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Sharon

Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Got in very late from a train trip. Communication was great helping us get in. Only stayed one night, wish it had been longer.
Stayed 1 night in Mar 2025

8/10 Good

Louis

Liked: Cleanliness, room comfort

Great View

Location is Chetumal couldn’t be better. Our view looked out on the bay. The studio is big between 700 & 800 square feet. Very large balcony and high ceiling. Staff is very nice but no English. (Google translate) Internet is fine, broke while there and was replaced with new router. Cons: poor water pressure adequate to shower but just barely. I assume it’s condensation from the air conditioning and fridge but there’s intermittent puddles of water below the air conditioner and around the fridge. Couch can open up into a bed but it’s not very comfortable as a couch. TV didn’t have any stations but could connect to Netflix. Despite the cons, if I was staying in Chetumal, I would not be adverse to staying there again.
Stayed 21 nights in Jan 2025

10/10 Excellent

Antonietta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Tiny little boutique Hotel only stayed one night so we could catch the ferry to Belize. But there are good restaurants within walking distance, the staff was so nice and welcoming, the room was perfect, and it was worth what we paid. We would definitely stay here again for a longer amount of time to explore the whole area.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort

Exciting .amazing , very comfortable

Stayed 3 nights in Nov 2024

10/10 Excellent

EVAN I

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great with our stay Oct 26th 2024 for one night however when I booked 2 days prior it said I would be charged at the property at checkin but was still immediately charged $75.94. When I checked in at the property on 26th they charged me another $76.90. It has been 3 calls now to request a refund and 2 weeks after still nothing. This was my only concern.
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place, we in their private two bedroom home-style rental, a few blocks from the main Ala Residencias building. Property was lovely, sort of a little oasis in town with private parking, a large lawn area, walkway, small plunge pool, two beds, one in the open floorplan studio style area that included the kitchen and living area. The second bed is in a smaller private bedroom. Lovely glass doors looking out onto the lawn area.. we enjoyed our stay here and will be back again.
Stayed 1 night in Nov 2024

8/10 Good

Rafael, Mexico

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This is our favorite place to stay in chetumal, right near the park and alot of food vendors - beautiful view of the sea from the pool rooftop, and really nice large rooms. Always a comfortable stay.
Stayed 1 night in Sep 2024

10/10 Excellent

ranee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were so kind and helpful beds divine soft walk everywhere full bathroom kitchenette great location
Stayed 1 night in Jul 2024

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort

Always a great stay!!

This is one of my favorite places to stay! Close to great restaurants and the water! Very convenient for traveling in and out of Belize or headed north to the Riviera Maya! Mirna is a wonderful host!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort

Love it!!

I love this place!!! The staff are wonderful! Excellent location and very safe!!
Stayed 1 night in May 2024

10/10 Excellent

Maria

Travelled with partner
It has a nice view and personnel is very nice and friendly. Thank you!
Stayed 3 nights in Mar 2024

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Tayfun, Sanignacio

Travelled with partner
Liked: Amenities, property conditions & facilities
It is nice and close center, restaurants and shopping and friendly staff
Stayed 3 nights in Jan 2024

10/10 Excellent

Bianca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful spacey stay at the Bahia of Chetumal
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, room comfort
On arrival at ALA Residences, we decided to upgrade ourselves to one of the loft suites (with kitchen, etc) and we couldn’t have been happier - spacious, great facilities, excellent WiFi and TV, comfortable, etc, etc. Great staff too. And all right on the malecon, Great value for the location. Brilliant,
Stayed 3 nights in Dec 2023

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort

Wonderful

It is a wonderful place to stay!! Right next to the market at night! The rooms are beautiful!!
Stayed 1 night in Oct 2023

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved everything. Juanita was exceptional in answering questions/ concerns.
Stayed 2 nights in Sep 2023

10/10 Excellent

Eugene, Oshawa

Liked: Cleanliness, property conditions & facilities
Beautiful room with nice furniture and amenities. Warm and welcoming reception by a very charming staff. Highly recommended.
Stayed 1 night in Aug 2023

10/10 Excellent

Monty

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay, the room was very clean! Good area, right up on the waterfront.