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Hotel Apartamentos Stone

2.5 star property

Photo gallery for Hotel Apartamentos Stone

Front of property
Front of property
Garden
Sundeck
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Kitchen
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
Avenida 15 Numero 24 Gonzalo Guerrero, Bacalar, QROO, 77930
  • Fort of San Felipe
    ‪11 min walk‬
  • Laguna Bacalar Ecological Park
    ‪14 min walk‬
  • Municipal Spa of Bacalar
    ‪19 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Double Beds, Accessible, Pool View

Deluxe Double Room, 2 Double Beds, Accessible, Pool View

Deluxe Double Room, 2 Double Beds, Accessible, Pool View

  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Suite, 1 King Bed, Non Smoking

2 bedrooms, minibar, individually furnished, blackout curtains

Family Suite, 1 King Bed, Non Smoking

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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Front of property

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About the area

Bacalar

With a stay at Hotel Apartamentos Stone in Bacalar, you'll be within a 15-minute walk of Laguna Bacalar Ecological Park and Lake Bacalar. .This hotel is 0.6 mi (1 km) from Fort of San Felipe and 0.8 mi (1.4 km) from Canal de los Piratas.

What's nearby

  • Fort of San Felipe - 11 min walk - 1.0 km
  • Laguna Bacalar Ecological Park - 14 min walk - 1.2 km
  • Municipal Spa of Bacalar - 19 min walk - 1.6 km
  • Cenote Cocalitos - 5 min drive - 5.5 km
  • Cenote Azul - 6 min drive - 5.8 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive

Restaurants

  • ‪Restaurant el Barril de Bacalar - ‬9 min walk
  • ‪I Scream Bar - ‬9 min walk
  • ‪Las Quekas Bacalar - ‬7 min walk
  • ‪Taqueria el Trompo de K'los - ‬10 min walk
  • ‪Taquería los Primos - ‬7 min walk

About this property

Hotel Apartamentos Stone

Hotel with free parking, near Laguna Bacalar Ecological Park
Hotel Apartamentos Stone offers 18 air-conditioned accommodations with minibars and complimentary bottled water. Each accommodation is individually furnished. 43-inch Smart televisions come with satellite channels. Accommodations all include kitchenettes. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Bacalar hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 18 individually furnished guestrooms, featuring kitchenettes. 43-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include minibars and complimentary bottled water, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access and tour/ticket assistance.
Grab a bite from the snack bar/deli serving guests of Hotel Apartamentos Stone. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Aqua Blue - Onsite bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Aqua Blue

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • Free bottled water
  • Kitchenette
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

HOTEL APARTAMENTOS STONE Bacalar
APARTAMENTOS STONE Bacalar
APARTAMENTOS STONE
Hotel Apartamentos Stone Hotel
Hotel Apartamentos Stone Bacalar
Hotel Apartamentos Stone Hotel Bacalar

Hotel Apartamentos Stone Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 44 out of 78 reviews
Rating 8 - Good. 24 out of 78 reviews
Rating 6 - Okay. 6 out of 78 reviews
Rating 4 - Poor. 1 out of 78 reviews
Rating 2 - Terrible. 3 out of 78 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and quiet area, friendly staff

The hotel room was spacious. Lots of room. It's close to the bus station (about 5-10 minutes or so walking) which is convenient if you are taking an ADO bus. It's in a quiet neighborhood which is nice. You need to walk about 10-15 minutes to get to the town centre where all the restaurants and bars are located. Staff was friendly.
Stayed 2 nights in Jul 2024

10/10 Excellent

joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
big beautiful room with comfy bed. Staff very helpful , will stay again
Stayed 2 nights in May 2024

10/10 Excellent

Pierre

Stayed 2 nights in Mar 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Front desk people are truly kind, nice facilities and not that far from downtown.
Stayed 2 nights in Mar 2024

10/10 Excellent

Pierre

Stayed 1 night in Mar 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are huuuge, clean and comfortable. Pool area is great. Communal kitchen is ok. Coffee every morning (if you like it). Could use a few more pots and pans for long term stays. Staff are awesome. So kind, friendly and very hard working.
Stayed 7 nights in Feb 2024

8/10 Good

KARINA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to the center. The staff are very helpful and friendly. Rooms are big and had the necessary for our stay.

8/10 Good

Manche

Stayed 4 nights in Apr 2022

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Place was nice with good location.
Stayed 1 night in Dec 2021

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Stayed 1 night in Nov 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

DO NOT STAY HERE

This place should not be rented out to guest! The day we arrived I asked for a quiet room they assigned me to the 3rd floor, when I walked in the room I was shocked to see rat droppings everywhere!!! It was all over the floor, restroom, even on the bed sheets It was so disgusting! I immediately went to the lobby to let them know & offer me another room also on the 3rd floor but all the rooms were all the same full of rat droppings the front office person admitted that they have issues with rodents & that I would be better off by staying on the first floor because the rodents seem to have taken over the third floor. I really wanted to cancel & booked somewhere else but because Bacalar is a very small town there aren’t many hotels & everything was booked specially because I was here during spring break....Never again will I stay here & I also hope no one stays here I’ll be posting pics
Rat droppings
Rat droppings on bed
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

Stayed 7 nights in Dec 2020

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Choice

The room was clean and the hotel was well maintained and looked fairly new. I was able to park my car inside the hotel. The hotel receptionist was resourceful and accessible.
Stayed 1 night in Jul 2020

8/10 Good

Alfredo

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Good

Good
Stayed 2 nights in Jul 2020

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

STAY HERE!!!

We loved our 2 night stay--wish it were longer!!! Staff were all very helpful & so friendly! We really appreciated that they could speak English or they used their phone translator--So nice of them!!! The room was very clean, spacious, & modern!! Our fav was having a fridge and the pool was clean & awesome! Close to bus station, Cenotes, & beautiful Lagoon & Cocalitas beach! I definitely recommend this hotel & Bacalar!!!😊
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was OK The room is big and nice Its clean, but little bit smelling. The stuff was nice. The hotel is 10-15 min walk from the lake and its not in the center. Its 5 min walk from the ADO bus station.
Stayed 1 night in Sep 2019

8/10 Good

Kassy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to be so close to everything. We had a spacious room and great amenities. Highly recommend!
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Sergio Raul Gonzalez

Stayed 1 night in Jan 2025

8/10 Good

Sergio Raul Gonzalez

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
El alojamiento es muy bueno y algunas personas de la recepción son excelentes, solo que todas las noches apagan el boiler y amanecemos siempre sin agua caliente, no entiendo el porque la apagan y tenemos todos los días solicitar que prendan el agua caliente , ese es el defecto del hotel
Stayed 2 nights in Dec 2024

8/10 Good

Daniel E

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Hotel muy limpio, personal muy amable y servicial. Es un hotel basico, recibes lo que pagas. La pequeña alberca en muy buen estado
Stayed 2 nights in Sep 2024

8/10 Good

Patricia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Céntrica , tranquila , limpia y con una tienda de conveniencia cruzando la calle .
Stayed 1 night in Sep 2024

8/10 Good

alejandro, cdmx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LUGAR LIMPIO Y SEGURO
Stayed 3 nights in Feb 2024

10/10 Excellent

Maria Fernanda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable y tranquilo
Stayed 1 night in May 2024