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Room type Options Nightly price Book
Suite, Garden View
1 King Bed
Room sleeps 2 guests
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Other room types
Garden Master Suite
1 King Bed and 2 Twin Beds
Room sleeps 3 guests
(up to 3 children)
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Master Suite lagoon view
1 King Bed and 2 Twin Beds
Room sleeps 4 guests
(up to 3 children)
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Double suite, lagoon view
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
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Garden double room with AC
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
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Room, 1 King Bed, Garden View
1 King Bed
Room sleeps 2 guests
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Suite Jardin Doble 2 Camas
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
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Cabin, Lake View
1 King Bed and 2 Twin Beds
Room sleeps 4 guests
(up to 3 children)
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Casita Laguna Superior
1 King Bed 1 Twin Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Suite, Garden View
1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Hotel with private beach, full-service spa

Popular property highlights

Breakfast included
Free self parking
Free WiFi
On private beach
Laundry facilities

When you stay at Hotel Rancho Encantado in Bacalar, you'll be on a lake, within a 5-minute drive of Lake Bacalar and Laguna Bacalar Ecological Park. This upscale hotel is 1.4 mi (2.3 km) from Polytechnic University of Bacalar and 2.1 mi (3.5 km) from Fort of San Felipe.

Make yourself at home in one of the 35 air-conditioned guestrooms. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include safes and a turndown service, and housekeeping is provided daily.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.

Enjoy Mexican cuisine at Los Hechizos, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.

Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. Planning an event in Bacalar? This hotel has 1216 square feet (113 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Total number of rooms - 35
  • Number of floors - 2
  • Number of buildings/towers - 17
  • Airport transport (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Laundry facilities
  • Television in common areas
  • Garden
  • Safe-deposit box at front desk
  • Front desk (limited hours)
  • On private beach
  • Full-service spa
  • Spa treatment room(s)
  • Smoke-free property
  • Wedding services
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 1994
  • Number of restaurants - 1
  • Conference space size (feet) - 1216
  • Conference space size (meters) - 113
  • Number of meeting rooms - 1
  • Number of outdoor pools - 1
  • Number of spa tubs - 1
  • Parking (limited spaces)
  • Free self parking
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Luggage storage
  • Pool sunloungers
  • Terrace
  • Vending machine
  • Wheelchair accessible: No

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Hotel Rancho Encantado offers 35 air-conditioned accommodations with safes and ceiling fans. Beds feature premium bedding. Bathrooms include showers with rainfall showerheads, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Air conditioning
  • Room service (limited hours)
  • Daily housekeeping
  • Hair dryer
  • In-room safe
  • Ceiling fan
  • Premium bedding
  • Iron/ironing board (on request)
  • Turndown service
  • Shower only
  • Rainfall showerhead
  • Towels provided
  • Linens provided
  • Number of beds 2
  • Toothbrush and toothpaste not available

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.

Los Hechizos - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Things to do

  • Sailing nearby
  • Scuba diving nearby
  • Ecotours nearby
  • Rowing or canoeing on site

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Massages
  • Minimum age to access spa is 13

Hotel Policies

Check-in

Check-in time starts at 4 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

No lifts

Children stay free

Service animals not allowed

Cash or credit card deposit required

One child stays free

Front desk opens daily at 7:00 AM

Front desk closes daily at 11:00 PM

Debit cards not accepted

Staffed front desk

Smoke detector

Children stay free - maximum age 3

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are not available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: MXN 3000.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200–500 for adults, and MXN 200–500 for children
  • Airport shuttle fee: MXN 560.00 per person (roundtrip)
  • Airport shuttle fee per child: MXN 560.00 (roundtrip), (from 2 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Rancho Encantado
  • Hotel Rancho Encantado Bacalar
  • Rancho Encantado
  • Rancho Encantado Bacalar
  • Rancho Encantado Hotel Bacalar
  • Rancho Encantado Laguna Bacalar
  • Hotel Rancho Encantado Hotel
  • Hotel Rancho Encantado Bacalar
  • Hotel Rancho Encantado Hotel Bacalar

We should mention

Pool access available from 8:00 AM to 10:00 PM.

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Contactless check-in and contactless check-out are available.

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