4/10 Poor
Chisakan
16 Dec 2024
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Apart from good location and unique design. There are few areas could be improved.
It's very hard to communicate to staffs both in Thai and English even though they are friendly. Only few staffs can communicate.
The check-in counter is not dedicated to guest check-in but also used for staff's admin task. It looks hectic during check-in where the staff talking to each other and walking here and there.
The floor mat was not change, no one pic up reception call when I call. I have to walk down and request for new floor mat.
The room are full of dust, the floor, room corner, curtain, covered by dust.
The Air-con is old, loud noise and not able to specific temperature.
They should have use natural fabric bed sheet where it won't create static electricity.
The water run very slow, this might because the room is at level 4 of the building.
Plus, after book through the website, I called to confirm my booking but the staff ask to send email to reservation's email where I never get any reply from them until check-in date.
Chisakan
Stayed 1 night in Dec 2024