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Best Western Naperville Inn

2.5 star property

Photo gallery for Best Western Naperville Inn

Exterior
Free daily buffet breakfast
Reception
Combined shower/bathtub, free toiletries, hair dryer, towels
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

View map
1617 Naperville Wheaton Rd, Naperville, IL, 60563
  • Place, Naperville Yard Indoor Sports Complex
    ‪11 min walk‬
  • Place, Northern Illinois University - Naperville Campus
    ‪11 min walk‬
  • Place, University of Chicago Hospital
    ‪16 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Microwave (with Sofabed)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Jetted Tub

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Smoking, Jetted Tub

8.0 out of 10
Very good
(8 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(42 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(32 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

9.2 out of 10
Wonderful
(9 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Naperville

What's nearby

  • Naperville Yard Indoor Sports Complex - 11 min walk - 1.0 km
  • Northern Illinois University - Naperville Campus - 11 min walk - 1.0 km
  • University of Chicago Hospital - 16 min walk - 1.3 km
  • Nike Sports Complex - 4 min drive - 3.9 km
  • Wheaton College - 10 min drive - 9.7 km

Restaurants

  • ‪7 Brew Coffee - ‬9 min walk
  • ‪Super H Mart - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Panera Bread - ‬7 min walk

About this property

Best Western Naperville Inn

Suburban hotel with free breakfast and a fitness center
Accommodations are furnished with desks and desk chairs. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the guestrooms featuring refrigerators and LED televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby. This hotel also features a banquet hall and a vending machine.
Take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served on weekdays.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast on weekdays.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 355 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (76 centimetre high)
  • Lift (107 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 0-inch LED TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available

Check-out

Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • A pet fee will be charged
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Inn Naperville
Best Western Naperville
Best Western Naperville Inn
Naperville Best Western
Naperville Inn
Naperville Inn Best Western
Best Western Naperville Hotel Naperville
Best Naperville Naperville
Best Western Naperville Inn Hotel
Best Western Naperville Inn Naperville
Best Western Naperville Inn Hotel Naperville

Best Western Naperville Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 519 out of 1008 reviews
Rating 8 - Good. 255 out of 1008 reviews
Rating 6 - Okay. 103 out of 1008 reviews
Rating 4 - Poor. 56 out of 1008 reviews
Rating 2 - Terrible. 75 out of 1008 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Renato

Stayed 1 night in Sep 2025

10/10 Excellent

Nerisa

Stayed 1 night in Sep 2025

10/10 Excellent

Ramana, Dunlap

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Sep 2025

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great! My only complaint is the a/c wasnt working that great in our room and there was no bottled water for purchase onsite. The elevator was a bit odd as well. I would stay again though.
Stayed 1 night in Sep 2025

10/10 Excellent

emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it would definitely be back clean professional good breakfast as well
Stayed 2 nights in Jul 2025

10/10 Excellent

Genisis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i’ve stayed here before and i always love it. this time around tho, the only issue i had was that the edge of our bed smelled like pee? the blankets didn’t smell clean. beside that it was a great experience. everything else was clean as always.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2025

8/10 Good

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at Best Western - Naperville. It is a very clean and conveniently located hotel with a fantastic breakfast. The only drawbacks that we encountered were the plumbing (toilets—our room as well as 1st floor (public) that were slow to not working and the one elevator for all three floors, which was unfortunately occupied by the cleaning staff in the mornings. Thus did not pose a problem with us, but it would with people who cannot use the stairs. I would recommend this hotel and would stay here again because it is a dependable hotel for us.
Stayed 2 nights in Sep 2025

10/10 Excellent

ankush

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and very clean. Water pressure in sink and shower must have been done by Tim the Tool Man. Great pressure. Stores were driving distance of about 10 min. Very quiet, no kids running up and down. The staff was very helpful and accommodating.
Stayed 3 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay.

Very comfortable room. Everything was clean, and well placed. The corner chair and foot stool is a nice touch. Breakfast was very nice. Omelette,sausage, potatoes as well as the usual waffles…
Stayed 1 night in Sep 2025

10/10 Excellent

Julia

Stayed 2 nights in Aug 2025

8/10 Good

Michelle

Stayed 2 nights in Aug 2025

8/10 Good

Michelle

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet didn’t flush, took asking twice to get it fixed but other than that it was clean and a good locations, with easy access to highways.
Stayed 4 nights in Aug 2025

10/10 Excellent

Nerisa

Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Professional environment
Stayed 2 nights in Aug 2025

10/10 Excellent

Rosie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was pleasant
Stayed 1 night in Aug 2025

4/10 Poor

Kathryn

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Nerisa

Stayed 1 night in Sep 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Nerisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Huijuan

Travelled with family
Disliked: Property conditions & facilities
Bathroom and AC is very noisy , bed sheets are very old
Stayed 1 night in Aug 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are very clean and friendly.
Stayed 2 nights in Aug 2025

2/10 Terrible

Lam

Disliked: Staff & service
Poor Management. Overbooked my reservation then asked if we can book another hotel while we checked at 11P.M while we have 4 kids in my family group. Like seriously? Front desk people are not sure what they are doing. Manager doesn’t even want to address what the issues were and doesn’t seem to care when I talk to them. We will never come back!!!
Stayed 2 nights in Aug 2025