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Best Western Naperville Inn

2.5 star property

Photo gallery for Best Western Naperville Inn

Pillow-top beds, in-room safe, desk, laptop workspace
Lobby
Meeting facility
Free daily buffet breakfast
Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

View map
1617 Naperville Wheaton Rd, Naperville, IL, 60563
  • Place, Morton Arboretum
    ‪4 min drive‬
  • Place, Riverwalk
    ‪7 min drive‬
  • Place, College of Dupage
    ‪9 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Microwave (with Sofabed)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Jetted Tub

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Smoking, Jetted Tub

8.0 out of 10
Very good
(8 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(41 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(32 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

9.2 out of 10
Wonderful
(9 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Naperville

Located in Naperville, Best Western Naperville Inn is in the business district, a 4-minute drive from Morton Arboretum and 6 minutes from Riverwalk. .This hotel is 3.8 mi (6.2 km) from College of Dupage and 5.2 mi (8.4 km) from Wheaton College.

What's nearby

  • Morton Arboretum - 4 min drive - 4.6 km
  • Riverwalk - 7 min drive - 4.5 km
  • College of Dupage - 9 min drive - 8.4 km
  • Wheaton College - 10 min drive - 9.7 km
  • Central Dupage Hospital - 13 min drive - 13.0 km

Getting around

  • Naperville Station - 5 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 31 min drive

Restaurants

  • ‪7 Brew Coffee - ‬9 min walk
  • ‪Super H Mart - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Panera Bread - ‬7 min walk
  • ‪Starbucks - ‬7 min walk

About this property

Best Western Naperville Inn

Suburban hotel with free breakfast and a fitness center
Best Western Naperville Inn offers 102 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 102 guestrooms featuring refrigerators and LED televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby. This hotel also features a banquet hall and a vending machine.
Take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Naperville? This hotel has 355 square feet (33 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served between 6:00 AM and 9:00 AM on weekdays.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 355 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (76 centimetre high)
  • Lift (107 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 0-inch LED TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Inn Naperville
Best Western Naperville
Best Western Naperville Inn
Naperville Best Western
Naperville Inn
Naperville Inn Best Western
Best Western Naperville Hotel Naperville
Best Naperville Naperville
Best Western Naperville Inn Hotel
Best Western Naperville Inn Naperville
Best Western Naperville Inn Hotel Naperville

Reviews

Best Western Naperville Inn Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 507 out of 1004 reviews
Rating 8 - Good. 260 out of 1004 reviews
Rating 6 - Okay. 104 out of 1004 reviews
Rating 4 - Poor. 56 out of 1004 reviews
Rating 2 - Terrible. 77 out of 1004 reviews

Reviews

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Ryan

Travelled with family
Disliked: Staff & service

Not a VIP property

We chose this hotel through Expedia since it was listed as a VIP hotel with a free beverage, early/late check in/out and room upgrades when available. The front desk staff ignored my question about the Gold status perks and talked over my questions. When directly asked about the Gold member VIP perks again since the hotel is marked as a VIP property, he said it was an Expedia thing and continued with his check-in speech. The staff made no effort to explain. The hotel should have to be removed from the VIP hotel listing.
Stayed 1 night in Jul 2025

2/10 Terrible

Huma

Stayed 1 night in May 2025

10/10 Excellent

N.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Jennifer, WILLMAR

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The beds and the carpet had stains, the toilet seat was broken, the whole room smelled weird the beds where sink to the middle of the bed and the ac never stayed on which made the room hot
Stayed 1 night in Jul 2025

8/10 Good

Lijuan

Liked: Cleanliness
Good
Stayed 1 night in Jul 2025

6/10 Okay

Terry

Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice - clean, safe, quiet, and comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, and lovely staff! I recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

John

Stayed 1 night in Jul 2025

8/10 Good

Maria

Travelled with family
Liked: Staff & service, amenities
Staff was great, the room at the beginning smelled, but it went away. The air conditioning did not work
Stayed 1 night in Jul 2025

6/10 Okay

Angelica

Travelled with partner
Liked: Staff & service
The staff was very friendly, which I appreciated. However, the photographs for the smoking jacuzzi room were inaccurate and did not accurately represent the room. The room was dimly lit, outdated, and had a sticky floor, which was unpleasant. The main room lacked adequate air circulation and ventilation. only the bathroom had ventilation. The air conditioner was barely functional, resulting in a warm temperature upon arrival that required several hours to cool down.
Stayed 1 night in Jul 2025

8/10 Good

Selomon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Nothing spectacular but staff is very nice, what they advertised they offered so. I would give it a 3/5. Could be more updated and could have more options in the breakfast bar.
Stayed 2 nights in Jul 2025

8/10 Good

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No automatic doors to enter lobby. Guests smoking in front of office.
Stayed 4 nights in Jul 2025

8/10 Good

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Tony, Chicago

Stayed 1 night in Jul 2025

8/10 Good

Ocie

Stayed 1 night in Jun 2025

8/10 Good

Dedra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

4/10 Poor

Mehtab

Travelled with family
Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Qamar Zaman, Islamabad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean Staff was amazing Highly recommended
Stayed 2 nights in Jul 2025

10/10 Excellent

Meg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great value. Very clean and nice room. It appears that it was recently remodeled. The check-in staff was awesome.
Stayed 1 night in Jul 2025

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Sergey

Dirty
Stayed 2 nights in Jul 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Jessica

Liked: Room comfort
Disliked: Staff & service

Poor customer service

Our room itself was fine, the bathroom was not the best in terms of cleanliness and had peeling paint. But interactions with staff was terrible. Poor customer service even with check in. When we had questions they were rude and dismissive. We witnessed poor customer service with others as well through check in and check out. Would never go back solely on the negative interactions we had with staff
Stayed 1 night in Jul 2025