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citizenM Chicago Downtown

4.0 star property

Photo gallery for citizenM Chicago Downtown

Terrace/patio
Terrace/patio
View from property
Room, 1 King Bed, City View | View from room
Property entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
80 East Wacker Place, Chicago, IL, 60601
  • Michigan Avenue
    ‪1 min walk‬
  • Chicago Riverwalk
    ‪2 min walk‬
  • Millennium Park
    ‪5 min walk‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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View from property

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  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (4100)
The price is NZ$478
for 1 room
includes taxes & fees
14 May - 15 May
River Hotel

About the area

Chicago

A stay at citizenM Chicago Downtown places you in the heart of Chicago, steps from Michigan Avenue and Chicago Riverwalk. .This hotel is 0.3 mi (0.4 km) from Millennium Park and 0.6 mi (0.9 km) from Art Institute of Chicago.

What's nearby

  • Michigan Avenue - 1 min walk - 0.1 km
  • Chicago Riverwalk - 2 min walk - 0.2 km
  • Chicago Theatre - 4 min walk - 0.4 km
  • Millennium Park - 5 min walk - 0.5 km
  • Art Institute of Chicago - 11 min walk - 1.0 km

Getting around

  • Millennium Station - 4 min walk
  • State Station - 4 min walk
  • Chicago Midway Airport (MDW) - 32 min drive

Restaurants

  • ‪LH Rooftop - ‬3 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬2 min walk
  • ‪Nutella Cafe - ‬2 min walk
  • ‪Base Bar - ‬1 min walk
  • ‪Chipotle Mexican Grill - ‬1 min walk

About this property

citizenM Chicago Downtown

Hotel with a fitness center, steps from Michigan Avenue
CitizenM Chicago Downtown offers 280 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 280 guestrooms featuring refrigerators and iPads. Your pillowtop bed comes with premium bedding. 43-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a communal living room.
Satisfy your appetite with international cuisine at CanteenM - open 24/7, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 3 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - open 24/7 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • CanteenM - open 24/7

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift (152 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago

citizenM Chicago Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2244 out of 2988 reviews
Rating 8 - Good. 486 out of 2988 reviews
Rating 6 - Okay. 134 out of 2988 reviews
Rating 4 - Poor. 58 out of 2988 reviews
Rating 2 - Terrible. 66 out of 2988 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couples retreat

A very good experience. The vibes was immaculate.
Stayed 1 night in Jan 2025

10/10 Excellent

Kashmere

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Georgia

Stayed 2 nights in Jan 2025

10/10 Excellent

Kira

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was made getting to many downtown locations very easy. Didn't love the transparent shower wall.
Stayed 2 nights in Jan 2025

10/10 Excellent

Charles, Spring

Liked: Cleanliness, staff & service, property conditions & facilities
Everything and everyone were great!
Stayed 1 night in Jan 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Selena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice and the front desk allowed us to check in a little early. Full bar with food. The decorations and ambiance was very nice.
Stayed 2 nights in Jan 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

Joona

Disliked: Cleanliness, staff & service
As I checked into my room, there were dirty towels in my room, the towels in the bathroom were dirty but folded as if they are fresh ones. One of the worst stays in a hotel in three decades of my traveling experiences.
Stayed 2 nights in Jan 2025

8/10 Good

lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great except the room is quite small. The lotion in the room seems to have been there for a long time. I pumped out a little, and it has already separated into oil and water—it's quite alarming.
Stayed 1 night in Jan 2025

10/10 Excellent

Shwe

Stayed 2 nights in Jan 2025

10/10 Excellent

Mckenzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loveddd it here. I had an amazing view, the interior design was off the hook, it was close to everything i needed. It smelled good inside and everything was clean. 10/10 deff coming back for sure.
Stayed 1 night in Jan 2025

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IT WAS AMAZING
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Billy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Maurice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the stay and very nice staff
Stayed 1 night in Jan 2025

10/10 Excellent

PIERROT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, easy and convenient.
Stayed 2 nights in Jan 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern, clean, and comfortable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

10/10 Excellent

Sonthana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Tameishae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. I liked the decor and theme. The only downside is the room is super small. I didn’t like the design of the room at all. The sink is outside of the bathroom, and there is not alot of space to move around in the room. If you have alot of luggage and or traveling with two or more persons, I wouldn’t recommend. But overall it was good.
Stayed 2 nights in Jan 2025