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citizenM Chicago Downtown

4.0 star property

Photo gallery for citizenM Chicago Downtown

Experience the vibrant city atmosphere in this urban oasis, featuring a striking geometric-patterned awning and modern architecture.
Relax in the spacious lobby with a large sofa, comfortable seating options, and a reception desk.
Stylish high-rise building in a vibrant urban setting.
Contemporary space with a central counter, display case, and hanging plant arrangement.
Enjoy a city view from the large window in this stylish room with a comfortable bed and modern decor.

Popular amenities

  • Bar
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
80 East Wacker Place, Chicago, IL, 60601
  • Michigan Avenue
    ‪1 min walk‬
  • Chicago Riverwalk
    ‪2 min walk‬
  • Millennium Park
    ‪5 min walk‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(379 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(27 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
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The price is NZ$276
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includes taxes & fees
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About the area

Chicago

A stay at citizenM Chicago Downtown places you in the heart of Chicago, steps from Michigan Avenue and Chicago Riverwalk. .This hotel is 0.3 mi (0.4 km) from Millennium Park and 0.7 mi (1.2 km) from Grant Park.

What's nearby

  • Michigan Avenue - 1 min walk - 0.0 km
  • Chicago Riverwalk - 2 min walk - 0.2 km
  • Millennium Park - 5 min walk - 0.4 km
  • Chicago Theatre - 5 min walk - 0.4 km
  • Grant Park - 11 min walk - 1.0 km

Getting around

  • Millennium Station - 4 min walk
  • State Station - 4 min walk
  • Chicago Midway Airport (MDW) - 32 min drive

Restaurants

  • ‪LH Rooftop - ‬3 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬2 min walk
  • ‪Nutella Cafe - ‬2 min walk
  • ‪Base Bar - ‬1 min walk
  • ‪Chipotle Mexican Grill - ‬1 min walk

About this property

citizenM Chicago Downtown

Hotel with a restaurant, steps from Michigan Avenue
CitizenM Chicago Downtown offers 280 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 280 guestrooms featuring refrigerators and iPads. Your pillowtop bed comes with premium bedding. 43-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a communal living room.
Satisfy your appetite with international cuisine at CanteenM - open 24/7, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 3 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - open 24/7 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • CanteenM - open 24/7

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift (152 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago

citizenM Chicago Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2626 out of 3486 reviews
Rating 8 - Good. 546 out of 3486 reviews
Rating 6 - Okay. 163 out of 3486 reviews
Rating 4 - Poor. 70 out of 3486 reviews
Rating 2 - Terrible. 81 out of 3486 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location! Staff was great room was very clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Chicago hotel.

My stay was great. Location is perfect. Area wax very clean. Felt safe walking around. Staff was super friendly. Enjoyed my visit.
Super close to the property.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Great Location

Great location, close to the Loop and attractions
Stayed 2 nights in Apr 2025

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, property conditions & facilities
10/10 experience. Can't wait to come back!
Stayed 2 nights in Apr 2025

6/10 Okay

Jamie

Liked: Cleanliness, property conditions & facilities

would not return

interesting hotel but lacks comfort. The fan did not work in the room. The bed is as hard as a rock. Shower leaks water everywhere. Room needs an ipad to function. In the bar area the staff is rude.
Stayed 1 night in Apr 2025

10/10 Excellent

Elfren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spot. Loved the decorations. Staff were so friendly. The rooms are tiny but it was all we needed for our stay. The hotel even had a comedy show in the lobby while we were there.
Stayed 1 night in Apr 2025

10/10 Excellent

Quentin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, super solid for your next business or pleasure trip by highly recommend it
Stayed 2 nights in Apr 2025

10/10 Excellent

Ahmed

Stayed 2 nights in Apr 2025

10/10 Excellent

Camry

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Small but great vibe

Great common areas. Very tiny rooms but if you don’t plan on being in the room much the rest of the place is worth it. Great breakfast options, limited food rest of day.
Stayed 3 nights in Apr 2025

8/10 Good

Wil

Stayed 2 nights in Apr 2025

10/10 Excellent

Denise

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how nice and helpful the staff was. Very clean and near by everything.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brittany

Stayed 1 night in Apr 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Steven, Crandall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinary experience ! Extra Comfortable, amazing vibe and solid 8 out 10 overall food and drinks. Don’t forgot to hit the 5 star gym that’s open 24/7 so no excuses and hangout on the terrace to enjoy the sky line or just people watch! Can’t wait until our next visit because we have found our spot in the city! Thank you all
Stayed 2 nights in Apr 2025

10/10 Excellent

kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay in a charming place. Walkable to many sites of interest.
Stayed 3 nights in Apr 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Small rooms which are well laid out . The only thing I didn’t like is that they scan your id upon arrival. That’s Not very privacy or security friendly. A staff member helped me avoid scanning but it was more work.
Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Stayed 2 nights in Apr 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean, the staff were very friendly and the location was great.
Stayed 1 night in Apr 2025

10/10 Excellent

Harold Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 3 nights in Apr 2025

10/10 Excellent

vijaya

Liked: Cleanliness, staff & service, property conditions & facilities
It was really a great experience
Stayed 1 night in Apr 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Apr 2025

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property and a cool vibe in the center of everything. Very good price, a little thin on the help but willing to sacrifice it a bit for the price and convenience. I would absolutely stay there again.
Stayed 3 nights in Apr 2025