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Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

3.5 star property

Photo gallery for Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

Indoor pool
3 restaurants, breakfast served
Bar (on property)
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

Map
5440 N River Rd, Rosemont, IL, 60018
  • Rosemont Theatre
    ‪2 min walk‬
  • Donald E. Stephens Convention Center
    ‪3 min walk‬
  • Fashion Outlets of Chicago
    ‪3 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪4 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (CEO)

Room amenity

Suite, 1 King Bed (CEO)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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  • Pet-friendly
  • Free WiFi
  • Restaurant
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About the area

Rosemont

With a stay at Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG in Rosemont (O'Hare), you'll be a 4-minute walk from Donald E. Stephens Convention Center and within a 5-minute drive of Allstate Arena. .This hotel is 11.8 mi (18.9 km) from Wrigley Field and 12.1 mi (19.5 km) from Schaumburg Convention Center.

What's nearby

  • Rosemont Theatre - 2 min walk - 0.2 km
  • Donald E. Stephens Convention Center - 3 min walk - 0.3 km
  • Fashion Outlets of Chicago - 3 min walk - 0.3 km
  • Parkway Bank Park Entertainment District - 6 min walk - 0.6 km
  • Allstate Arena - 3 min drive - 4.6 km

Getting around

  • Rosemont Station - 11 min walk
  • Rosemont Station - 12 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 10 min drive

Restaurants

  • ‪Kipling at Fashion Outlets of Chicago - ‬6 min walk
  • ‪Tapville Social - ‬8 min walk
  • ‪Food Court - ‬10 min walk
  • ‪Dave & Buster's - ‬16 min walk
  • ‪Basil's Kitchen - ‬3 min walk

About this property

Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

Hotel in Rosemont with 3 restaurants and airport shuttle service
Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG offers 503 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Rosemont hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 503 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Planning an event in Rosemont? This hotel has 55000 square feet (5110 square meters) of space consisting of a conference center and 27 meeting rooms. A roundtrip airport shuttle is complimentary during limited hours.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
The Visibility Bar - Onsite bar.
Chicago Fire Oven - This restaurant serves breakfast only. Open daily.
On The Fly - Onsite restaurant. Open daily.
Murray Bros Caddyshack - Onsite restaurant. Open select days.

Languages

Arabic, Bosnian, Croatian, English, Filipino, French, German, Polish, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:00 AM to 10:00 PM
  • Parking on site (USD 29 per night; includes in/out privileges)
  • Extended parking on site (USD 29 per night)

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 24.42 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Chicago Fire Oven
  • Murray Bros Caddyshack
  • On The Fly
  • The Visibility Bar

Things to do

  • Gym
  • Indoor pool
  • Stereo

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 27 meeting rooms
  • Conference centre (55,000 square foot of space)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 24.42 per person
  • Self parking fee: USD 29.00 per night (in/out privileges)
  • Extended parking fee: USD 29 per night
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare Rosemont
Crowne Plaza Chicago O'Hare Rosemont

Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1290 out of 2215 reviews
Rating 8 - Good. 510 out of 2215 reviews
Rating 6 - Okay. 244 out of 2215 reviews
Rating 4 - Poor. 93 out of 2215 reviews
Rating 2 - Terrible. 78 out of 2215 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Wenhsien, Farmington Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it very much but no sauna or whirlpool ... smile
Stayed 2 nights in Mar 2025

6/10 Okay

Paul

Disliked: Cleanliness, staff & service, amenities
Toilet had dried urine on it
Stayed 1 night in Mar 2025

4/10 Poor

Breona

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Upon arrival, the guest services did not make it clear the procedure for parking. I was not told to validate my ticket for parking which caused me to pay for parking at the box upon exiting. The hotel charges $29 per night to park and the box is only $25. Which makes no sense at all. My room did not have proper bedding for the pull out bed. So I had to walk to the front desk to retrieve it because the phone was not working to call them. Additionally my room was only stocked with two towels. So I also had to walk to the front desk to ask for extras. The pool area had dead bugs everywhere.
Stayed 2 nights in Mar 2025

8/10 Good

CARINA

Liked: Cleanliness, staff & service
The room was comfortable, although it didn't quite match the photos online. The shower could use some improvement, as the water pressure was quite low.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Airport shuttle service was excellent. Room was kept clean by courteous staff. Overall a great stay!
Stayed 6 nights in Mar 2025

6/10 Okay

Cynthia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was not very clean and overpriced.
Stayed 1 night in Mar 2025

8/10 Good

Kaid

Stayed 1 night in Mar 2025

8/10 Good

Courtney

Liked: Staff & service, amenities, property conditions & facilities
Nice friendly staff loved the amenities and restaurants
Stayed 2 nights in Mar 2025

8/10 Good

Renee

Liked: Cleanliness, staff & service
I did like the area and the convenience of shopping and restaurants. The property needs some upgrading but overall it was good stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Line at concierge was not super fast but the staff were super helpful
Stayed 1 night in Mar 2025

8/10 Good

Chad, Illiopolis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Definitely needs updated but was convenient to the airport and the area around it seemed nice and safe.
Stayed 1 night in Mar 2025

10/10 Excellent

Jose

Stayed 2 nights in Feb 2025

10/10 Excellent

Samantha

Liked: Cleanliness, amenities
love this hotel very nice clean
Stayed 1 night in Mar 2025

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to airport, restaurants and activities.
Stayed 3 nights in Mar 2025

8/10 Good

Sergio

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Loved that was right next to the Rosemont Theater and really close to the convention center. Local restaurants and shopping center less than 10min walk.
Stayed 2 nights in Mar 2025

6/10 Okay

Corrado

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property and room are pretty good. However, be aware they charge an additional $29 for parking each night. Expedia also does not disclose this under all taxes and fees included. It’s apparently in the fine print somewhere. There are two restaurants on site. I did not try caddy shack.. I did try the Chicago fire oven pizza. I got a pizza for about 30 bucks after tax. The pizza was not good at all kind of tasted like cardboard.
Stayed 4 nights in Mar 2025

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Bethany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the convenience of this hotel to Ohare, the fashion outlets, the movie theater, fabulous restaurants, and the blue line leading downtown. The hotel room was lovely, the beds were comfortable in the bathroom was nice. The pool looked great, but there was a bunch of people in it so we didn’t get to swim. There’s also a nice gift shop and restaurant on property.
Stayed 1 night in Dec 2024

10/10 Excellent

elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast close to the airport and a shuttle. Perfect
Stayed 1 night in Mar 2025

10/10 Excellent

Lucille, Springfield

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to ohare airport with free shuttle
Stayed 1 night in Mar 2025

10/10 Excellent

Landon

Stayed 1 night in Mar 2025

10/10 Excellent

Lucas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Vik

Stayed 1 night in Mar 2025

8/10 Good

Brooklyn

Stayed 2 nights in Mar 2025

8/10 Good

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no was no easy access from the parking garage to the hotel lobby or elevators.
Stayed 1 night in Feb 2025