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Fairmont Chicago at Millennium Park

4.5 star property

Photo gallery for Fairmont Chicago at Millennium Park

Executive lounge
Exterior
Premium bedding, down duvets, pillow-top beds, minibar
Breakfast, lunch, dinner served; American cuisine
Fairmont Gold, Suite, 1 King Bed, Accessible

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
200 North Columbus Drive, Chicago, IL, 60601
  • Place, Millennium Park
    ‪2 min walk‬
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Place, Chicago Riverwalk
    ‪5 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Double Room, 2 Double Beds, City View (Fairmont)

Premium bedding, down duvets, pillow-top beds, minibar

Double Room, 2 Double Beds, City View (Fairmont)

8.8 out of 10
Excellent
(65 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds, City View

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Double Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(16 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont Gold Room, 1 King Bed, Lounge Access with Breakfast, Canapes, Private Concierge

Premium bedding, down duvets, pillow-top beds, minibar

Fairmont Gold Room, 1 King Bed, Lounge Access with Breakfast, Canapes, Private Concierge

8.8 out of 10
Excellent
(12 reviews)
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Double Room, 2 Double Beds, Lake View (or striking Park View)

Signature Double Room, 2 Double Beds, Lake View (or striking Park View)

Signature Double Room, 2 Double Beds, Lake View (or striking Park View)

7.6 out of 10
Good
(4 reviews)
  • 39 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room, 1 King Bed, Lake View (or striking Park View)

Premium bedding, down duvets, pillow-top beds, minibar

Signature Room, 1 King Bed, Lake View (or striking Park View)

8.8 out of 10
Excellent
(12 reviews)
  • 39 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, 1 Bedroom, Lake View (or striking Park View(18-36th floor)

Premium bedding, down duvets, pillow-top beds, minibar

Signature Suite, 1 Bedroom, Lake View (or striking Park View(18-36th floor)

10.0 out of 10
Exceptional
(4 reviews)
  • 65 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Lake View (or Park or Lake View)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Lake View (or Park or Lake View)

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Millennium Suite, 2 Bedrooms, 1 King Bed Each, Lounge Access, Breakfast, Canapes, Private Concierge

Millennium Suite, 2 Bedrooms, 1 King Bed Each, Lounge Access, Breakfast, Canapes, Private Concierge

Millennium Suite, 2 Bedrooms, 1 King Bed Each, Lounge Access, Breakfast, Canapes, Private Concierge

  • 102 sq m
  • 2 bedrooms
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, minibar

Fairmont Room, 1 King Bed, City View

8.8 out of 10
Excellent
(132 reviews)
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed, City View

8.8 out of 10
Excellent
(48 reviews)
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 5
  • 1 King Bed

View all photos for Signature Suite, 1 Bedroom, Lake View (or striking Park View(18-36th floor)

Premium bedding, down duvets, pillow-top beds, minibar

Signature Suite, 1 Bedroom, Lake View (or striking Park View(18-36th floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 65 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Lake View (Fairmont King)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Lake View (Fairmont King)

9.6 out of 10
Exceptional
(7 reviews)
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Park View (Signature Parkview Gold King)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Park View (Signature Parkview Gold King)

  • 39 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Park View (Accessible, Views Millenium Park Lake)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Park View (Accessible, Views Millenium Park Lake)

  • 39 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Park View (Accessible, Views Millenium Park Lake)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Park View (Accessible, Views Millenium Park Lake)

  • 39 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Fairmont Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Room, 2 Double Beds, Accessible

Premium bedding, down duvets, pillow-top beds, minibar

Fairmont Room, 2 Double Beds, Accessible

  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, minibar

Fairmont Room, 2 Double Beds

  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, minibar

Fairmont Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Accessible (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Double Beds, Accessible (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed, City View (Hearing Accessible)

  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Mobility Accessible)

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed, City View (Mobility Accessible)

7.0 out of 10
Good
(2 reviews)
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Park View (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Park View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • 1 bedroom
  • Park view
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom (Mobility Accessible)

7.0 out of 10
Good
(2 reviews)
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Fairmont Gold, Suite, 1 King Bed, Accessible

Fairmont Gold, Suite, 1 King Bed, Accessible

Fairmont Gold, Suite, 1 King Bed, Accessible

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Room, 2 Queen Beds, City View

Fairmont Gold, Room, 2 Queen Beds, City View

Fairmont Gold, Room, 2 Queen Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Fairmont Grand Suite, 1 King Bed, 1 Bedroom

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Grand Park Suite, 1 King Bed, 1 Bedroom

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed (Lincoln Park Suite, 1 King, 1 Bedroom)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Presidential Suite, 1 King Bed (1 Bedroom)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

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About the area

Chicago

With a stay at Fairmont Chicago at Millennium Park, you'll be centrally located in Chicago, within a 5-minute walk of Millennium Park and Michigan Avenue. .This family-friendly hotel is 0.4 mi (0.6 km) from Chicago Riverwalk and 0.5 mi (0.8 km) from Grant Park.

What's nearby

  • Millennium Park - 2 min walk - 0.2 km
  • Michigan Avenue - 2 min walk - 0.2 km
  • Chicago Riverwalk - 5 min walk - 0.5 km
  • Chicago Theatre - 6 min walk - 0.6 km
  • Grant Park - 8 min walk - 0.7 km

Getting around

  • Millennium Station - 6 min walk
  • Randolph-Wabash Station - 7 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 41 min drive

Restaurants

  • ‪Swissôtel - ‬4 min walk
  • ‪Eno Wine Bar - ‬1 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Stetsons Modern Steak + Sushi - ‬4 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Fairmont Chicago at Millennium Park

Family-friendly hotel with a full-service spa and bars
Fairmont Chicago at Millennium Park offers 687 accommodations with iPod docking stations and minibars. Pillowtop beds feature down comforters and premium bedding. 50-inch LCD televisions come with premium satellite channels and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials and body treatments. The spa is equipped with a steam room. The spa is open daily.
Make yourself at home in one of the 687 guestrooms featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
For lunch or dinner, stop by Lobby Bar, a restaurant that specializes in American cuisine. You can also grab snacks at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Chicago? This hotel has 63000 square feet (5853 square meters) of space consisting of conference space and 15 meeting rooms.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Lobby Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Toro Chicago - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Secured, covered valet parking on site (USD 86 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 31 to 40 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lobby Bar
  • Toro Chicago

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 63,000 square feet of conference space
  • Business centre
  • Coworking space

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Facials
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 45 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium satellite channels
  • IPod dock
  • Netflix

Food and drink

  • Chef service
  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 40 lbs per pet
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Laundry facilities
  • Nearby fitness center access
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 31 to 40 per person
  • Covered valet parking fee: USD 86 per day (in/out privileges)
  • Pet fee: USD 150 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairmont Chicago Millennium Park Hotel
Fairmont Millennium
Fairmont Millennium Hotel
Fairmont Millennium Hotel Chicago Park
Chicago Fairmont
Fairmont Chicago Millennium Park Hotel Chicago
Fairmont Hotel Chicago
Fairmont Millennium Park Hotel
Fairmont Millennium Park
Fairmont Chicago at Millennium Park Hotel
Fairmont Chicago at Millennium Park Chicago
Fairmont Chicago at Millennium Park Hotel Chicago

Fairmont Chicago at Millennium Park Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1254 out of 2023 reviews
Rating 8 - Good. 365 out of 2023 reviews
Rating 6 - Okay. 231 out of 2023 reviews
Rating 4 - Poor. 85 out of 2023 reviews
Rating 2 - Terrible. 88 out of 2023 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

jill charise, Edina

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
This hotel is outdated
Stayed 1 night in Sep 2025

10/10 Excellent

Snehdeep

Stayed 1 night in Sep 2025

10/10 Excellent

Julia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff in the gold Club were lovely and everyone was very attentive. The perks of money for the Mexican restaurant was lovely and the gym was clean and well stocked. My room had a great view of the lake.
Stayed 2 nights in Aug 2025

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Pieter

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
expected more from Fairmont
Stayed 1 night in Sep 2025

10/10 Excellent

Katherine

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Our room had a partial view of the lake
Stayed 2 nights in Sep 2025

8/10 Good

Amy

Liked: Staff & service, property conditions & facilities, room comfort
Bed comfort was top notch!! Beautiful hotel. Cleaning could have been better… there was a take-out bag with a cheeseburger in it sitting in the fridge cupboard and some hairs in shower. Other than that- no complaints!
Stayed 1 night in Sep 2025

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall I recommend this hotel - the breakfast in the bar was great. The only reason I gave a 4/5 for service was the housekeeping staff did not replenish everything (tea, bathmat, toilet paper) or respond to the requests on the note I left. This resulted in me needing to call for replacement tea, which was brought up with unnecessary cups and a platter by a waiter who didn’t quickly leave as if he was waiting for a tip. All I requested were the tea bags to be replenished, not to spend the additional tip. Also the toilet paper wasn’t great for the quality of the hotel. All that said I would definitely stay at the hotel again.
Stayed 3 nights in Sep 2025

6/10 Okay

Anna

Business traveller
Liked: Cleanliness
Disliked: Amenities
This property really wants to be a luxury hotel, but they repeatedly missed the mark. Everyone who worked there was really nice and apologetic, but they made promises they did not keep. One gets charged an "urban experience fee" of $25/ day for staying at this hotel. This fee gives you $15 towards food at the restaurants (which are okay, but the service is incredibly slow because there is only one kitchen across the restaurants), and the fee also covers guest passes to a health club that wasn't open during the times I was free, so I was basically forced to pay $25/ day for $15 credit towards their restaurants. My room had a nice view.
Stayed 3 nights in Sep 2025

10/10 Excellent

Connor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. View was amazing
Stayed 1 night in Sep 2025

10/10 Excellent

Paula

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet room near both Michigan Ave and Millenium Park.
Stayed 1 night in Sep 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Marco, Redondo Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 3 nights in Jul 2025

10/10 Excellent

Olga

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff were amazing. We would definitely come back!
Stayed 3 nights in Jun 2025

10/10 Excellent

William, Encino

Stayed 1 night in Sep 2025

10/10 Excellent

Julia Barnes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional staff at front entrance
Stayed 3 nights in Sep 2025

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Keira

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location!! Right off of the riverwalk so there’s plenty to do around the area. The staff could’ve been friendlier and more attentive. One thing that I did not like is that you had to request a microwave and fridge as these are only provided upon request and they don’t tell you that at check-in.
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to magnificent Mike
Stayed 5 nights in Jul 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel.
Stayed 2 nights in Sep 2025

8/10 Good

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Hard to find using GPS. Went around in circles. Parking as a guest for one night was a ridiculously $43. Was automatically enrolled in the “urban experience “ as I was charged $25 for that -have no idea what that was. NOTHING IS FREE IN THE ROOM -WATER, snacks, etc. Everytime you turn around you’re charged for something. Can’t even load your own luggage onto a trolley so you have to pay the valet.
Stayed 1 night in Sep 2025

10/10 Excellent

GHAZAL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable to local attractions. Friendly and accommodating staff.
Stayed 3 nights in Aug 2025

8/10 Good

Cole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a convenient area to walk around the city and enjoy your time.
Stayed 2 nights in Sep 2025

4/10 Poor

Hani

Travelled with family
Disliked: Staff & service
The property is average. Staff service is below average and not welcoming. Check in at 4 pm is inconvenient as check out at 11 am is terrible. We tried to extend our check out to noon or 1 pm but couldn’t. This would not be our choice of hotels in Chicago or anywhere else.
Stayed 2 nights in Sep 2025