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Holiday Inn Chicago Dwtn - The Mart by IHG

3.0 star property

Photo gallery for Holiday Inn Chicago Dwtn - The Mart by IHG

Exterior
Lobby
Premium Room, 2 Queen Beds, Accessible, City View (Mobility, Accessible Tub)
Lobby
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
350 West Wolf Point Plaza, Building 2, Chicago, IL, 60654
  • Place, Merchandise Mart
    ‪3 min walk‬
  • Place, Chicago Riverwalk
    ‪14 min walk‬
  • Place, Millennium Park
    ‪18 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Premium Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Chicago Skyline View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Chicago Skyline View)

8.8 out of 10
Excellent
(45 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds

9.0 out of 10
Wonderful
(32 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds (Chicago Skyline View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Chicago Skyline View)

8.6 out of 10
Excellent
(51 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Chicago Skyline View)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Chicago Skyline View)

9.0 out of 10
Wonderful
(11 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Skyline View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications, Skyline View)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Premium Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds, Accessible, City View (Mobility, Accessible Tub)

Premium Room, 2 Queen Beds, Accessible, City View (Mobility, Accessible Tub)

Premium Room, 2 Queen Beds, Accessible, City View (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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Exterior
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4.4 out of 5, Excellent, 3,789 reviews
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About the area

Chicago

Holiday Inn Chicago Dwtn - The Mart by IHG is centrally located in Chicago, a 3-minute walk from Merchandise Mart and 14 minutes by foot from Chicago Riverwalk. .This hotel is 1 mi (1.5 km) from Skydeck Ledge and 1.1 mi (1.8 km) from Millennium Park.

What's nearby

  • Merchandise Mart - 3 min walk - 0.3 km
  • Chicago Theatre - 13 min walk - 1.1 km
  • Chicago Riverwalk - 14 min walk - 1.3 km
  • Michigan Avenue - 15 min walk - 1.3 km
  • Millennium Park - 18 min walk - 1.5 km

Getting around

  • Merchandise Mart Station - 6 min walk
  • Millennium Station - 18 min walk
  • Chicago Midway Airport (MDW) - 38 min drive

Restaurants

  • ‪East Bank Club - Grill - ‬4 min walk
  • ‪Blue Bottle Coffee - ‬1 min walk
  • ‪Gibsons Italia - ‬8 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Marshall's Landing - ‬3 min walk

About this property

Holiday Inn Chicago Dwtn - The Mart by IHG

Holiday Inn Chicago Dwtn - The Mart by IHG offers 228 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 49-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 228 guestrooms featuring iPod docking stations and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite at Riverbend, one of the hotel's 2 restaurants. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon for a fee.
Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Chicago? This hotel has 25000 square feet (2323 square meters) of space consisting of conference space and 15 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon.
Riverbend - Onsite restaurant.
Waterview - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 63 per day)
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 26 to 32 for adults and USD 16 to 23 for children
  • 2 restaurants

Restaurants on site

  • Riverbend
  • Waterview

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 25,000 square feet of conference space
  • Computer station

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Fixed shower seat
  • Magnifying mirror
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - July 2022
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: USD 50.00

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 26 to 32 for adults, and USD 16 to 23 for children
  • Covered self parking fee: USD 63 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago-Mart Plaza Holiday Inn

Holiday Inn

Holiday Inn Chicago-Mart Plaza

Holiday Inn Hotel Chicago-Mart Plaza

Chicago Holiday Inn

Holiday Inn Chicago - Mart Plaza Hotel Chicago

Holiday Inn Mart Plaza

Holiday Inn Chicago-Mart Plaza River North Hotel

Holiday Inn River North Hotel

Holiday Inn Chicago-Mart Plaza River North

Holiday Inn River North

Chicago Dwtn The Mart By Ihg

Holiday Inn Chicago Mart Plaza River North

Holiday Inn Chicago Dwtn The Mart an IHG Hotel

Holiday Inn Chicago Dwtn - The Mart by IHG Hotel

Holiday Inn Chicago Dwtn Wolf Point an IHG Hotel

Holiday Inn Chicago Dwtn - The Mart by IHG Chicago

Holiday Inn Chicago Mart Plaza River North an IHG Hotel

Holiday Inn Chicago Dwtn - The Mart by IHG Hotel Chicago

Holiday Inn Chicago Dwtn - The Mart by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1507 out of 2310 reviews
Rating 8 - Good. 431 out of 2310 reviews
Rating 6 - Okay. 196 out of 2310 reviews
Rating 4 - Poor. 90 out of 2310 reviews
Rating 2 - Terrible. 86 out of 2310 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Katina

I would definitely stay here again. All of the staff were friendly and helpful. The hotel's view of the city is
Stayed 2 nights in Feb 2026

10/10 Excellent

Dejan

Stayed 3 nights in Dec 2025

10/10 Excellent

Harold

Liked: Cleanliness, amenities, property conditions & facilities
Everything good
Stayed 1 night in Feb 2026

8/10 Good

Carole

Liked: Cleanliness, staff & service, amenities
Room was clean it was kind of amazed to get to the rooms but it was a nice room and the price was nice
Stayed 2 nights in Jan 2026

8/10 Good

Yasmin

Travelled with partner
Liked: Cleanliness
The room was really clean and the hotel lobby/restaurant decorations were Lavish for the price. The view was the best thing! However, the pool wasn’t heated and wasn’t thought after. Variety in breakfast was really lacking. The lady at the front desk was really rude at check in, with concerns for professionalism. I mean for such money we expect to be smiled at at least at our arrival.
Stayed 3 nights in Dec 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Some may find this hotel a little "old school", but it's dependable, clean, efficient, and well located. There are so many reviews of hotels in the downtown area that are all over the place...we went back here in 2025 after staying there in 2016, and they were on top of everything. Room could have been a tiny bit bigger, but hey, it's downtown Chicago...view was nice, room was clean and quiet, restaurant/bar area was clean and breakfast buffet was nice, and check in/out was simple. YMMV, but for *our* mileage, we'll always stay here when were in DT Chicago.
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Stayed 2 nights in Jan 2026

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Perfect stay. Staff was great.
Stayed 3 nights in Jan 2026

4/10 Poor

Erica

Stayed 2 nights in Jan 2026

2/10 Terrible

Alvaro

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I was denied a room by Alonzo
Stayed 1 night in Jan 2026

10/10 Excellent

Dorothy

Stayed 1 night in Jan 2026

10/10 Excellent

Adam, Des Moines

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Dec 2025

10/10 Excellent

Martinez

Stayed 1 night in Jan 2026

10/10 Excellent

Jonathan

Stayed 2 nights in Jan 2026

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean, well taken care of, and the staff was very friendly and helpful. The bed was very comfortable. The shower had excellent water pressure and plenty of hot water. The parking was convenient across the street, easy to get in and out, and less expensive than others in the area. The view of the river and surrounding buildings from the 15th floor lobby and our hotel were both very nice. We did not use the pool or gym, but they both looked great.
Stayed 3 nights in Jan 2026

10/10 Excellent

Merissa

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and a clean room!
Stayed 2 nights in Jan 2026

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great views of River, friendly staff. Good price for the area. Beds were super comfy and room we were in was very large. Would def stay again.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional staff, spotless room, and the most comfortable king sized bed I have ever slept on...I am not even exaggerating. Slept solidly because of how PERFECT the msttress was. The hotel is gorgeous with a heated pool, workout room, living room area to hang out, decent sized, little market compared to most hotels, and a location close enough to the parking garage that you don't need to use valet. Also, ordered DoorDash and had no issue with the person locating the hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Anthony, Staten island

Stayed 3 nights in Oct 2025

8/10 Good

Wesley

Stayed 2 nights in Jan 2026

10/10 Excellent

Gil

Stayed 2 nights in Jan 2026

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Steven

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel and staff were great. Wifi wasn't good. TV in room was definitely wirelessly connected and kept freezing. Rooms were nice. Pool was great. Wifi is only complaint.
Stayed 2 nights in Jan 2026

10/10 Excellent

Citlali

Stayed 2 nights in Jan 2026

10/10 Excellent

DaNell

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel 10/10
Stayed 2 nights in Dec 2025