Hotel Riu Plaza Chicago

4.0 star property

Photo gallery for Hotel Riu Plaza Chicago

Front of property
Deluxe Suite, 1 King Bed with Sofa bed
Exterior
Lobby
Snack bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Laundry

Explore the area

View map
150 East Ontario Street, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪1 min walk‬
  • Place, Chicago Riverwalk
    ‪9 min walk‬
  • Place, Millennium Park
    ‪14 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

Deluxe Room (Hotwire)

  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(159 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed with Sofa bed (Deluxe)

9.6 out of 10
Exceptional
(23 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Family Room, Multiple Beds (Deluxe)

9.0 out of 10
Wonderful
(13 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Deluxe Suite, 1 King Bed with Sofa bed

  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(69 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Chicago

With a stay at Hotel Riu Plaza Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 10 minutes by foot from Chicago Riverwalk. .This hotel is 0.7 mi (1.1 km) from Millennium Park and 0.2 mi (0.4 km) from State Street.

What's nearby

  • Michigan Avenue - 1 min walk - 0.0 km
  • Chicago Riverwalk - 9 min walk - 0.8 km
  • Chicago Theatre - 12 min walk - 1.1 km
  • Millennium Park - 14 min walk - 1.2 km
  • Navy Pier - 4 min drive - 2.2 km

Getting around

  • Grand Station (Red Line) - 7 min walk
  • Millennium Station - 13 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 38 min drive

Restaurants

  • ‪Starbucks Reserve Roastery - ‬2 min walk
  • ‪Beatrix - ‬2 min walk
  • ‪Do-Rite Donuts & Chicken - ‬3 min walk
  • ‪RAMEN-SAN Deluxe - ‬3 min walk
  • ‪Second Story Bar - ‬2 min walk

About this property

Hotel Riu Plaza Chicago

Hotel with free breakfast, steps from Michigan Avenue
Hotel Riu Plaza Chicago offers 390 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 390 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Skybar - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting).
Restaurante Desayuno - This restaurant serves breakfast only. Open daily.
Lobby Bar - Onsite bar. Open daily.
Grap&Go - Onsite restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Grap&Go
  • Lobby Bar
  • Restaurante Desayuno
  • Skybar

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in stairways (88 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (106 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (113 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 28 floors
  • Built in 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 28.18 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Hotel Riu Plaza Chicago Hotel
Hotel Riu Plaza Chicago Chicago
Hotel Riu Plaza Chicago Hotel Chicago

Hotel Riu Plaza Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2056 out of 2679 reviews
Rating 8 - Good. 374 out of 2679 reviews
Rating 6 - Okay. 132 out of 2679 reviews
Rating 4 - Poor. 65 out of 2679 reviews
Rating 2 - Terrible. 52 out of 2679 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view
Stayed 2 nights in Jul 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom would be better with 2 bathrooms and one live outlet to enable charging devices while out of the room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. The building is new and well renovated. Free breakfast is awesome!
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las instalaciones del hotel están muy bien, al igual que el desayuno rico y variado, en general, el personal es atento, salvo la mucama que un día retiró dos toallitas de baño que llevaba, otro día no dejó café y otro día no dejó toallas para manos. Excelente ubicación, el internet bien aunque costó trabajo conectarnos.
Stayed 5 nights in Jul 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel , breakfast was amazing
Stayed 3 nights in Jun 2025

10/10 Excellent

olga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location, everything within walking distance. The hotel is good, and the staff are friendly. Breakfast tasty. It meets all my expectations.
Stayed 4 nights in Jul 2025

8/10 Good

Jason

Stayed 2 nights in Jul 2025

10/10 Excellent

Richard, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Andres

Stayed 2 nights in Jul 2025

8/10 Good

Bridgette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice, staff were friendly and the overall stay was excellent and convenient to walk.
Stayed 2 nights in Jul 2025

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Riu Chicago

Stay was great, room, service and food, breakfast incredible. Next to the Magnificent Mile at walking distances to Chicago Downtown and attractions.
Stayed 5 nights in Jul 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! New build-out, spacious and clean, friendly staff. Excellent breakfast area with
Stayed 1 night in Jul 2025

10/10 Excellent

Michael, Bradenton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, friendly and nice accommodations. Great room size and loved the double sinks and private toilet. The roof top bar was awesome!!
Stayed 2 nights in Jul 2025

8/10 Good

chris

Business traveller
Liked: Cleanliness, property conditions & facilities
nice rooftop desk very unfriendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Sophia

Stayed 2 nights in Jul 2025

10/10 Excellent

Juan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it’s a great hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

India

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i love the overall aesthetic, you are smack dab in the middle of everything ! uber costs are low in the area, the rooftop is lovely, showers and all !
Stayed 4 nights in Jul 2025

10/10 Excellent

Mikim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At check-in, Alexander at the front desk was very personable and helpful. There is a public parking garage immediately across the street which made it really convenient. The hotel also offered a discount for the parking. The room is spacious and clean. The rooftop on the 27th floor has amazing views. The glass platform is really cool. I would definitely stay at this Riu hotel in Chicago again.
Stayed 1 night in Jul 2025

10/10 Excellent

Maria Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Isaac

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a great breakfast buffet
Stayed 3 nights in Jul 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Sister getaway

Our stay was overall really great! The breakfast buffet had a great variety of choices. We had breakfast 3 days and we never had the same thing. The beds were very comfortable and the room very clean. My only complaint is our bathroom. The water coming out of one sink did not have cold water. The water in the shower was never very hot.
Stayed 3 nights in Jul 2025

8/10 Good

Michelle, Doylestown

Travelled with family
Liked: Cleanliness
Great location! However, while the property was generally clean and staff generally friendly, our room was not made up until 5:00 one afternoon 20 minutes before we needed to get ready for dinner and one day not at all. We did not have the do not disturb on the door and we were out all day, both days until we needed to get ready for dinner. Upon leaving the hotel, there was a pair of dirty underwear on the sidewalk right outside the revolving doors. We went to a Cubs game and inquired at the Customer Service desk about the best way to get back from the game, Uber, Taxi, etc. We were told that you could easily get an Uber after the game. What we weren’t told is the Uber is not permitted to drive within several blocks of Wrigley after the game and we had to walk to a specific location outside of the “no Uber zone” to get a ride. Please don’t give incorrect information if you don’t know the answer.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
!
Stayed 2 nights in Jul 2025