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Hotel Riu Plaza Chicago

4.0 star property

Photo gallery for Hotel Riu Plaza Chicago

Front of property
Creator video
2 bars/lounges, rooftop bar
2 bars/lounges, rooftop bar
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View map
150 East Ontario Street, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪1 min walk‬
  • Place, State Street
    ‪5 min walk‬
  • Place, Chicago Riverwalk
    ‪9 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room (Hotwire)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room (Hotwire)

  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(232 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed (Deluxe)

Premium bedding, in-room safe, desk, blackout curtains

Family Room, 1 King Bed with Sofa bed (Deluxe)

9.6 out of 10
Exceptional
(31 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Multiple Beds (Deluxe)

Family Room, Multiple Beds (Deluxe)

Family Room, Multiple Beds (Deluxe)

9.0 out of 10
Wonderful
(24 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed

  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(96 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Chicago

With a stay at Hotel Riu Plaza Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 10 minutes by foot from Chicago Riverwalk. .This hotel is 0.7 mi (1.2 km) from Millennium Park and 0.7 mi (1.1 km) from Chicago Theatre.

What's nearby

  • Michigan Avenue - 1 min walk - 0.1 km
  • State Street - 5 min walk - 0.4 km
  • Water Tower Place - 6 min walk - 0.6 km
  • Chicago Riverwalk - 9 min walk - 0.8 km
  • Millennium Park - 13 min walk - 1.1 km

Getting around

  • Grand Station (Red Line) - 7 min walk
  • Millennium Station - 13 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 44 min drive

Restaurants

  • ‪Starbucks Reserve Roastery - ‬2 min walk
  • ‪Do-Rite Donuts & Chicken - ‬2 min walk
  • ‪Beatrix - ‬2 min walk
  • ‪W Xyz Bar - ‬3 min walk
  • ‪RAMEN-SAN Deluxe - ‬2 min walk

About this property

Hotel Riu Plaza Chicago

Hotel Riu Plaza Chicago offers 390 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 390 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Skybar - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting).
Restaurante Desayuno - This restaurant serves breakfast only. Open daily.
Lobby Bar - Onsite bar. Open daily.
Grab&Go - Onsite restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Grab&Go
  • Lobby Bar
  • Restaurante Desayuno
  • Skybar

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in stairways (88 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (106 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (113 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 28 floors
  • Built in 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 28.18 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Hotel Riu Plaza Chicago Hotel
Hotel Riu Plaza Chicago Chicago
Hotel Riu Plaza Chicago Hotel Chicago

Hotel Riu Plaza Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3185 out of 4047 reviews
Rating 8 - Good. 523 out of 4047 reviews
Rating 6 - Okay. 178 out of 4047 reviews
Rating 4 - Poor. 82 out of 4047 reviews
Rating 2 - Terrible. 79 out of 4047 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Fabrizio

Stayed 3 nights in Jan 2026

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 2 nights in Nov 2025

10/10 Excellent

Zenia

Stayed 1 night in Feb 2026

10/10 Excellent

Mariah

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely polite, rooms were clean. No issues at all
Stayed 3 nights in Jan 2026

10/10 Excellent

Nader

Stayed 3 nights in Jan 2026

10/10 Excellent

Maryanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice room, fantastic breakfast. Nice iced vanilla latte from the 1st level bar area. About the only bad thing i can say was it would have been nice to know that after going in the room I had to insert my room key in the wall to have lights and power.
Stayed 1 night in Jan 2026

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice room, fantastic breakfast. Nice iced vanilla latte from the 1st level bar area. About the only bad thing i can say was it would have been nice to know that after going in the room I had to insert my room key in the wall to have lights and power.

10/10 Excellent

Kenya

Liked: Cleanliness, staff & service, amenities
Clean room, staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Phil

Stayed 1 night in Jan 2026

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities
The staff were very nice and accommodating especially Nick at the front desk! Room and bathroom are so spacious, modern and clean.
Stayed 1 night in Jan 2026

10/10 Excellent

Vanessa

Stayed 1 night in Jan 2026

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great staff, clean space
Stayed 1 night in Jan 2026

10/10 Excellent

Jorge

Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent attention from all the staff, the Hotel feels new and very clean in all areas
Stayed 3 nights in Jan 2026

10/10 Excellent

Waheedah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, delicious breakfast buffet
Stayed 4 nights in Jan 2026

10/10 Excellent

Tahtyana

Stayed 1 night in Jan 2026

10/10 Excellent

Cathy

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, very friendly, clean, comfortable, amazing breakfast.
Stayed 2 nights in Nov 2025

8/10 Good

Kimmarie

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, comfortable and quiet.
Stayed 3 nights in Jan 2026

10/10 Excellent

my linh

Stayed 4 nights in Jan 2026

8/10 Good

Burbuge

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great just the doors for entering and exiting the building were a hassle to open and push through. Not accessible easily the revolving door was the only way to get in and out and you had to manually push it. It was a heavy door and hard to push with all your stuff.
Stayed 1 night in Jan 2026

10/10 Excellent

Blake

Stayed 1 night in Jan 2026

2/10 Terrible

Christina

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Hotel did not wave cancellation fee during a state of emergency snow storm we had in Missouri. Chicago and St. Louis closed major roads and businesses. Hotels.com said hotel should refund due to our safety being #1 concern and hotel said it was up to hotels.com b
Stayed 4 nights in Dec 2025

10/10 Excellent

TRACI

Stayed 5 nights in Jan 2026

10/10 Excellent

Rebekah

Love the place! Great breakfast buffet. The room was clean, service was great, and great
Stayed 2 nights in Jan 2026

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, great location. Will definitely stay there again.
Stayed 4 nights in Jan 2026

10/10 Excellent

Panagiota

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Superb customer service and staff, clean room and common areas, and awesome breakfast buffet.
Stayed 2 nights in Jan 2026