Hyatt Place Chicago/O'Hare Airport

3.0 star property

Photo gallery for Hyatt Place Chicago/O'Hare Airport

Ballroom
Sports facility
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
6810 Mannheim Rd, Rosemont, IL, 60018
  • Allstate Arena
    ‪3 min walk‬
  • Rivers Casino
    ‪2 min drive‬
  • Donald E. Stephens Convention Center
    ‪3 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪5 min drive‬

Room options

Room, Multiple Beds, Accessible, Bathtub

9.2 out of 10
Wonderful
(9 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, Multiple Beds

8.4 out of 10
Very good
(22 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(25 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(94 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Multiple Beds (High Floor)

8.8 out of 10
Excellent
(10 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(201 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Rosemont

With a stay at Hyatt Place Chicago/O'Hare Airport in Rosemont (O'Hare), you'll be steps from Allstate Arena and a 3-minute drive from Rivers Casino. .This hotel is 2.6 mi (4.2 km) from Donald E. Stephens Convention Center and 2.8 mi (4.5 km) from Rosemont Theatre.

What's nearby

  • Allstate Arena - 3 min walk - 0.2 km
  • Rivers Casino - 2 min drive - 2.9 km
  • Fashion Outlets of Chicago - 3 min drive - 3.9 km
  • Donald E. Stephens Convention Center - 3 min drive - 3.9 km
  • Rosemont Theatre - 3 min drive - 4.3 km

Getting around

  • Rosemont O'Hare Transfer Station - 14 min walk
  • Multi-Modal Facility Station - 14 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 6 min drive

Restaurants

  • ‪Rivers Casino - ‬3 min drive
  • ‪Allstate Budweiser Brewhouse - ‬9 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Culver's - ‬11 min walk
  • ‪Chipotle Mexican Grill - ‬8 min walk

About this property

Hyatt Place Chicago/O'Hare Airport

Hotel with free breakfast, steps from Allstate Arena
Hyatt Place Chicago/O'Hare Airport offers 200 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 200 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, while MP3 docking stations help you enjoy your music in the comfort of your room. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a ballroom.
Satisfy your appetite at 24/7 Gallery Menu, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and 4 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times, and a bus station shuttle is also provided at no charge.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.
24/7 Gallery Menu - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open 24 hours.
Coffee to Cocktails - This cocktail bar serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 10:30 PM at scheduled times
  • Free bus station shuttle
  • Parking on site (USD 20 per night; includes in/out privileges)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 24/7 Gallery Menu
  • Coffee to Cocktails

Things to do

  • 24-hour gym
  • Golf
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 20.00 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 8:00 AM to 10:00 PM
A car is not required for transportation to and from this property

Property is also known as

Hyatt Place Chicago/O'Hare Airport Hotel
Hyatt Place Chicago/O'Hare Hotel
Hyatt Place Chicago/O'Hare Airport
Hyatt Place Chicago/O'Hare

Hyatt Place Chicago/O'Hare Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1595 out of 2929 reviews
Rating 8 - Good. 661 out of 2929 reviews
Rating 6 - Okay. 324 out of 2929 reviews
Rating 4 - Poor. 159 out of 2929 reviews
Rating 2 - Terrible. 190 out of 2929 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Jürgen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Lousy shuttle service

Missed our connection in Chicago due to bad weather and had to spend the night. We specifically chose this hotel because of the airport shuttle service. We waited for over an hour and shuttle never showed up. It took several phone calls to get through to someone at the hotel. They promised the shuttle would come in 5 minutes. After 20 minutes we wound up taking an expensive taxi.
Stayed 1 night in Mar 2025

6/10 Okay

Stephanie

Liked: Staff & service
Disliked: Property conditions & facilities
Parking situation is a nightmare
Stayed 1 night in Mar 2025

10/10 Excellent

Hans

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When we checked in, after walking into lobby from getting off the shuttle, the front desk associate did not inform us that we needed a shuttle voucher to ride the shuttle the next morning. During checkout at the front desk we were asked if we had a shuttle voucher, we stated “No…no one told us we needed one when we checked in.” The response from the associate was, “I didn’t check you in.” This is poor customer service.
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Molly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Leah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Adam, Dickson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Francheska

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is very conveniently located to the arena and they were very accommodating to all requests. Would stay here again if I was in town.
Stayed 3 nights in Mar 2025

8/10 Good

francine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a bit noisy because of the airport - planes go right over as they land
Stayed 1 night in Mar 2025

10/10 Excellent

Tabatha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here for our concerts because of the location! Great stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean facility. Go to stay when working in Chicago
Stayed 1 night in Feb 2025

10/10 Excellent

Mario

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Krizia

Stayed 3 nights in Mar 2025

2/10 Terrible

Lanaya

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Wilma

Stayed 1 night in Mar 2025

6/10 Okay

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average

My stay was average.
Stayed 1 night in Feb 2025

2/10 Terrible

Micheline

This reservation was cancelled 30 minutes after it was booked because of an airline change of plans. The hotel refused to cancel the reservation and continued to email em for 4 days. I never checked in. I never stayed. I received more than 6 emails from them including to review my stay, which is ridiculous since I never checked in.
Stayed 1 night in Mar 2025

10/10 Excellent

Dion

Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very good quality 👍
Stayed 1 night in Mar 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel parking was very bad. There’s limited space except in a dark parking lot in a sketchy area. And there is a fee for parking there. No hot water last night or this morning for a shower.
Stayed 1 night in Mar 2025

8/10 Good

Helen

Liked: Staff & service, property conditions & facilities
Great stay
Stayed 1 night in Mar 2025

6/10 Okay

John

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Not enough space on shuttles....many people are turned away forced to Uber instead, which can be quite difficult with kids and luggage.
Stayed 1 night in Mar 2025