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Tru by Hilton Naperville Chicago

2.5 star property

Photo gallery for Tru by Hilton Naperville Chicago

Reception
Exterior
Basic Double Room, 2 Queen Beds
Business centre
Snack bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping

Explore the area

View map
1809 WEST DIEHL RD, Naperville, IL, 60563
  • Chicago Premium Outlets
    ‪5 min drive‬
  • Riverwalk Park
    ‪8 min drive‬
  • Riverwalk
    ‪9 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(59 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, bed sheets

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Double Room, 2 Queen Beds

Basic Double Room, 2 Queen Beds

Basic Double Room, 2 Queen Beds

9.4 out of 10
Exceptional
(58 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, bed sheets

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

DoubleTree by Hilton Lisle Naperville

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
3.9 out of 5, Good, 1,140 reviews
The price is NZ$162
includes taxes & fees
28 Sept - 29 Sept
DoubleTree by Hilton Lisle Naperville

About the area

Naperville

With a stay at Tru by Hilton Naperville Chicago in Naperville, you'll be within a 5-minute drive of Topgolf and Odyssey Fun World. .This hotel is 3.4 mi (5.4 km) from Heritage Woods and 3.5 mi (5.6 km) from Nike Sports Complex.

What's nearby

  • Odyssey Fun World - 1 min drive - 1.1 km
  • Chicago Premium Outlets - 5 min drive - 6.7 km
  • Riverwalk Park - 8 min drive - 7.4 km
  • Centennial Beach - 9 min drive - 7.4 km
  • Riverwalk - 9 min drive - 7.4 km

Getting around

  • Naperville Route 59 Station - 9 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Cracker Barrel - ‬6 min walk
  • ‪Panera Bread - ‬8 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Draft Picks - ‬3 min drive

About this property

Tru by Hilton Naperville Chicago

Hotel in Naperville with free breakfast and a fitness center
Tru by Hilton Naperville Chicago offers 121 accommodations. 50-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Stay in one of 121 guestrooms featuring Smart televisions. Satellite television is provided for your entertainment. Bathrooms with bathtubs or showers are provided. Conveniences include desks, and housekeeping is provided daily.
Enjoy recreational amenities such as an indoor pool and a fitness center.
A complimentary buffet breakfast is served daily.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay (maximum USD 100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Naperville
Tru by Hilton Naperville Chicago Hotel
Tru by Hilton Naperville Chicago Naperville
Tru by Hilton Naperville Chicago Hotel Naperville

Tru by Hilton Naperville Chicago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 548 out of 833 reviews
Rating 8 - Good. 157 out of 833 reviews
Rating 6 - Okay. 65 out of 833 reviews
Rating 4 - Poor. 26 out of 833 reviews
Rating 2 - Terrible. 37 out of 833 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Rosemary, Ronkonkoma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was Clean & Staff nice. Only issue was it didn't have a coffee maker in the room although it says it has one on their website. Plus no plastic cups were in the room, but ice bucket was there. Breakfast was just ok.
Stayed 1 night in Jun 2025

10/10 Excellent

Yezenia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Vijay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

10/10 Excellent

Goran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consistent quality
Stayed 1 night in Jun 2025

10/10 Excellent

Sergiu

Stayed 1 night in Jun 2025

10/10 Excellent

India

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay all was raken care of!
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family enjoyed the stay at this hotel. The hot breakfast was good and the kids enjoyed the pool and the gym.
Stayed 2 nights in May 2025

10/10 Excellent

ISLEY

Stayed 1 night in Jun 2025

10/10 Excellent

Logan

Stayed 1 night in Mar 2025

8/10 Good

Brett

Stayed 1 night in Jun 2025

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Bed was comfy. Staff was kind.
Stayed 1 night in May 2025

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Gervaise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Service with a smile! Great room. Easy highway access. Nice vibe.
Stayed 3 nights in May 2025

6/10 Okay

Adel

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It is a really nice clean property. It looks neat. The staff is a bit unfriendly, and the breakfast is not the best. I addressed that some of people don't tolerate eggs and bacon in the same pan. They refused addressing this issue.
Stayed 2 nights in May 2025

10/10 Excellent

Rebecca, Berryville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and wonderful staff
Stayed 2 nights in May 2025

10/10 Excellent

Ronald

Stayed 1 night in May 2025

8/10 Good

Michelle

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Although we did not get the room I requested, we had a nice stay
Stayed 1 night in May 2025

10/10 Excellent

Dayana

Liked: Cleanliness, amenities, property conditions & facilities
The treatment was very good, as soon as we arrived at the reception they treated us very well, the room where we stayed, very clean and organized, we loved it
Stayed 2 nights in May 2025

10/10 Excellent

O.

Stayed 2 nights in May 2025

10/10 Excellent

Linda, milwaukee

Stayed 1 night in May 2025

4/10 Poor

Amy

Travelled with pets
Liked: Cleanliness
Disliked: Amenities
I was traveling with my dog so chose Tru because it was friendly. The room felt cheap even though it was priced just as high as other hotels nearby. The bed was comfortable and the bathroom was clean but that's about all I have to say positive. The flooring in the room is vinyl and the walls are so thin so sound carried so much. Every time the person the floor above me walked I could hear every footstep. I could also hear everything (and I mean everything) from the rooms next to me until 3 or 4 am. Every time I was almost asleep some other noise would wake me up. I cancelled my plans for the day and drove home at 7:30 am just so I could sleep. Save your $200 for one of the other hotels close by.
Stayed 1 night in May 2025

10/10 Excellent

Bailee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place , amazing staff!
Stayed 1 night in May 2025

10/10 Excellent

eddie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding customer services
Stayed 1 night in May 2025