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Tru by Hilton Naperville Chicago

2.5 star property

Photo gallery for Tru by Hilton Naperville Chicago

Lobby
Exterior
Business centre
Basic Double Room, 2 Queen Beds
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1809 WEST DIEHL RD, Naperville, IL, 60563
  • Place, Topgolf
    ‪2 min drive‬
  • Place, Donald E. Stephens Convention Center
    ‪35 min drive‬
  • Place, Wrigley Field
    ‪52 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(68 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, bed sheets

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, bed sheets

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Double Room, 2 Queen Beds

Basic Double Room, 2 Queen Beds

Basic Double Room, 2 Queen Beds

9.4 out of 10
Exceptional
(62 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room-Hearing Accessible

Towels

King Room-Hearing Accessible

  • Sleeps 2

View all photos for Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

Towels

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for King Room With Tub-Mobility Accessible

Bathroom

King Room With Tub-Mobility Accessible

  • Sleeps 2

View all photos for Guest Room With 2 Queen Beds And Walk In Shower

Towels

Guest Room With 2 Queen Beds And Walk In Shower

  • Sleeps 4

View all photos for Room With Two Queen Beds-Hearing Accessible

Towels

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4

View all photos for Guest Room With 2 Queen Beds And Tub-Mobility Accessible

Towels

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

Similar properties

Reception
Hampton Inn Chicago/Naperville
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,008 reviews
The price is NZ$165
includes taxes & fees
22 Feb - 23 Feb
Hampton Inn Chicago/Naperville

About the area

Naperville

With a stay at Tru by Hilton Naperville Chicago in Naperville, you'll be within a 5-minute drive of Topgolf and Odyssey Fun World. .This hotel is 2.4 mi (3.9 km) from Cinemark Cantera Warrenville and 3.5 mi (5.6 km) from Nike Sports Complex.

What's nearby

  • Topgolf - 2 min drive - 1.1 km
  • Donald E. Stephens Convention Center - 35 min drive - 49.7 km
  • Schaumburg Convention Center - 37 min drive - 53.8 km
  • Michigan Avenue - 45 min drive - 60.7 km
  • Wrigley Field - 52 min drive - 66.5 km

Getting around

  • Naperville Route 59 Station - 9 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Cracker Barrel - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Culver's - ‬3 min drive
  • ‪Nature's Best Cafe - ‬20 min walk

About this property

Tru by Hilton Naperville Chicago

Hotel in Naperville with an indoor pool and free breakfast
Tru by Hilton Naperville Chicago offers 121 accommodations. 50-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Stay in one of 121 guestrooms featuring Smart televisions. Satellite television is provided for your entertainment. Bathrooms with bathtubs or showers are provided. Conveniences include desks, and housekeeping is provided daily.
Enjoy recreational amenities such as an indoor pool and a fitness center.
A complimentary buffet breakfast is served daily.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay (maximum USD 100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Naperville
Tru by Hilton Naperville Chicago Hotel
Tru by Hilton Naperville Chicago Naperville
Tru by Hilton Naperville Chicago Hotel Naperville

Tru by Hilton Naperville Chicago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 627 out of 958 reviews
Rating 8 - Good. 179 out of 958 reviews
Rating 6 - Okay. 82 out of 958 reviews
Rating 4 - Poor. 30 out of 958 reviews
Rating 2 - Terrible. 40 out of 958 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Prabhakaran

Stayed 1 night in Jul 2025

8/10 Good

BRIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and quick service, would stay again!
Stayed 2 nights in Nov 2025

10/10 Excellent

Sanjaykumar

Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Oct 2025

8/10 Good

Jose

Stayed 2 nights in Nov 2025

10/10 Excellent

Josiephine

Stayed 1 night in Nov 2025

6/10 Okay

Somalia

Stayed 4 nights in Oct 2025

10/10 Excellent

Deiner

Stayed 1 night in Oct 2025

6/10 Okay

Terry

Business traveller
Black long hair on toilet seat
Stayed 1 night in Oct 2025

6/10 Okay

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not enough storage space and beds weren’t all that comfortable
Stayed 2 nights in Oct 2025

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoy your hotel very much but the walls are to thin, I can hear everything
Stayed 1 night in Oct 2025

8/10 Good

Markesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, some minor things that needs fixing. Front desk was very helpful, and overall experience I would say was good for my husband and I.
Stayed 2 nights in Oct 2025

8/10 Good

Ella

Liked: Cleanliness, staff & service, property conditions & facilities
Room was small but clean. Parking was plentiful. This seemed more like a place for business travelers. Mattress was too soft for our liking. Refrigerator in our room didn't work and breakfast was just okay.
Stayed 4 nights in Oct 2025

4/10 Poor

Dawn

Travelled with family
Disliked: Room comfort

Disappointed

Bed was lower quality, the whole bed shook when husband rolled over. The pillows were flat. Over all it was uncomfortable. The room itself was loud. You could hear every step people took from the room above us. The room was also near the hotel washer and dryer which sounded like it was in the room with us.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was good,room was pretty clean and staff was nice
Stayed 3 nights in Oct 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Wendy

Stayed 1 night in Oct 2025

2/10 Terrible

Ashley

Stayed 1 night in Oct 2025

6/10 Okay

Vivian

Liked: Staff & service
Stayed 2 nights in Oct 2025

8/10 Good

Jenea

Stayed 5 nights in Oct 2025

10/10 Excellent

SOMALIA

Stayed 4 nights in Oct 2025

10/10 Excellent

gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The workspace did fit my needs. I would have rated my stay a 5 but I am not a fan of pillow top mattresses. The mattress in this room had a groove or trench that was hard to navigate, once you fell in you were in for the night.
Stayed 1 night in Oct 2025

6/10 Okay

Julie

Liked: Cleanliness, staff & service
Disliked: Amenities
Overall it was a good stay. Parking was easy. Location good. Room great! Functional. Loved squeeze bottles of soap, shampoo and lotion. Unhappy that the pool was closed for routine maintainence and was not informed. No notice the day before or upon check in. Ran out of coffee during breakfast. Took quite awhile to replace. Breakfast items not monitored and no one replacing food. Not well organized.
Stayed 1 night in Oct 2025

10/10 Excellent

Dumitru

Stayed 1 night in Oct 2025