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voco Chicago Downtown - Riverwalk by IHG

3.5 star property

Photo gallery for voco Chicago Downtown - Riverwalk by IHG

Exterior
Property video
Bar (on property)
Lobby
In-room safe, desk, laptop workspace, free cots/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
350 W Wolf Point Plaza Building, Chicago, IL, 60654
  • Place, Merchandise Mart
    ‪1 min walk‬
  • Place, Chicago Riverwalk
    ‪13 min walk‬
  • Place, Michigan Avenue
    ‪13 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Premium Room, 2 Queen Beds (Bath Shower Combination)

City view

Premium Room, 2 Queen Beds (Bath Shower Combination)

9.0 out of 10
Wonderful
(55 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Chicago Skyline View)

City view

Standard Room, 1 King Bed (Chicago Skyline View)

9.6 out of 10
Exceptional
(33 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

In-room safe, desk, laptop workspace, free cots/infant beds

Standard Room, 1 King Bed (Walk-In Shower)

9.2 out of 10
Wonderful
(27 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (Walk-In Shower)

In-room safe, desk, laptop workspace, free cots/infant beds

Premium Room, 1 King Bed (Walk-In Shower)

8.4 out of 10
Very good
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (Chicago Skyline View)

City view

Premium Room, 1 King Bed (Chicago Skyline View)

9.0 out of 10
Wonderful
(64 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible)

City view

Premium Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Grand Room, 1 King Bed, Hearing Accessible (Chicago Skyline View)

City view

Grand Room, 1 King Bed, Hearing Accessible (Chicago Skyline View)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Hearing Accessible

Room amenity

Standard Room, 1 King Bed, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds, Hearing Accessible

Room amenity

Premium Room, 2 Queen Beds, Hearing Accessible

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Hearing Accessible

Room amenity

Premium Room, 1 King Bed, Hearing Accessible

10.0 out of 10
Exceptional
(8 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Chicago Skyline View)

City view

Premium Room, 1 King Bed, Mobility Accessible (Chicago Skyline View)

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Designer toiletries, hair dryer, towels, soap

Grand Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

Designer toiletries, hair dryer, towels, soap

Premium Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds, Accessible Bathtub, City View (Mobility Accessible)

Designer toiletries, hair dryer, towels, soap

Premium Room, 2 Queen Beds, Accessible Bathtub, City View (Mobility Accessible)

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

Designer toiletries, hair dryer, towels, soap

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Grand Room, 1 King Bed (Chicago Skyline View)

City view

Grand Room, 1 King Bed (Chicago Skyline View)

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds, City View

City view

Premium Room, 2 Queen Beds, City View

8.2 out of 10
Very good
(46 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room

Room amenity

Premium Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Similar properties

Exterior
Crowne Plaza Chicago West Loop by IHG
Downtown Chicago
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 2,172 reviews
The price is NZ$270
includes taxes & fees
25 May - 26 May
Crowne Plaza Chicago West Loop by IHG

About the area

Chicago

Voco Chicago Downtown - Riverwalk by IHG is centrally located in Chicago, a 3-minute walk from Merchandise Mart and 13 minutes by foot from Chicago Riverwalk. .This hotel is 0.9 mi (1.5 km) from Michigan Avenue and 1.1 mi (1.8 km) from Millennium Park.

What's nearby

  • Merchandise Mart - 1 min walk - 0.1 km
  • Chicago Theatre - 11 min walk - 1.0 km
  • Chicago Riverwalk - 13 min walk - 1.1 km
  • Michigan Avenue - 13 min walk - 1.1 km
  • Millennium Park - 16 min walk - 1.4 km

Getting around

  • Merchandise Mart Station - 5 min walk
  • Millennium Station - 17 min walk
  • Chicago Midway Airport (MDW) - 41 min drive

Restaurants

  • ‪East Bank Club - Grill - ‬4 min walk
  • ‪Blue Bottle Coffee - ‬1 min walk
  • ‪Gibsons Italia - ‬8 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Starbucks - ‬3 min walk

About this property

voco Chicago Downtown - Riverwalk by IHG

Voco Chicago Downtown - Riverwalk by IHG offers 293 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 293 air-conditioned rooms featuring iPod docking stations and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, designer toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite at Waterview, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon for a fee.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in Chicago? This hotel has 25000 square feet (2323 square meters) of space consisting of conference space and 15 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon.
Waterview - Onsite restaurant. Guests can enjoy drinks at the bar.
Riverbend Market - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 63 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 26 to 32 for adults and USD 16 to 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Riverbend Market
  • Waterview

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room cot
  • Indoor pool
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 15 meeting rooms
  • 25,000 square feet of conference space
  • Business centre

Outdoors

  • On the riverwalk
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Renovated entire property - July 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: USD 50.00

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 26 to 32 for adults, and USD 16 to 23 for children
  • Covered self parking fee: USD 63 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Voco Downtown

voco Chicago Downtown

voco Chicago Downtown by IHG

Voco Chicago Riverwalk By Ihg

voco Chicago Downtown an IHG Hotel

voco Chicago Downtown - Riverwalk by IHG Hotel

voco Chicago Downtown - Riverwalk by IHG Chicago

voco Chicago Downtown - Riverwalk by IHG Hotel Chicago

voco Chicago Downtown - Riverwalk by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2462 out of 3792 reviews
Rating 8 - Good. 673 out of 3792 reviews
Rating 6 - Okay. 308 out of 3792 reviews
Rating 4 - Poor. 161 out of 3792 reviews
Rating 2 - Terrible. 188 out of 3792 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Kimia

Stayed 3 nights in Dec 2025

10/10 Excellent

Maan

Stayed 2 nights in Feb 2026

10/10 Excellent

Misty

Liked: Cleanliness, amenities, property conditions & facilities
Nice overall
Stayed 2 nights in Feb 2026

10/10 Excellent

Alivia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was up to par, room was clean, beds were comfy, atmosphere was great! We will definitely be coming back.
Stayed 1 night in Feb 2026

10/10 Excellent

Fumilayo

Liked: Cleanliness, amenities, property conditions & facilities
I loved the pool and the restaurant within the hotel. Great customer service. I had a great view. The room was a tad bit smaller than I expected for the price but it was a nice hotel.
Stayed 1 night in Jan 2026

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
The rooms was amazing! Customer service was perfect! It was lovely the only thing that stops it from getting a 5 star is the breakfast buffet food choices
Stayed 2 nights in Feb 2026

8/10 Good

Samuel

Stayed 2 nights in Feb 2026

10/10 Excellent

Armani

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at this hotel. The room was spacious and clean. Alonzo was incredibly helpful and attentive throughout our stay.
Stayed 1 night in Feb 2026

2/10 Terrible

Enrique

Pictures weren't entirely accurate
Stayed 2 nights in Jan 2026

10/10 Excellent

Randy

Stayed 1 night in Feb 2026

6/10 Okay

Jennie

Business traveller
Liked: Cleanliness, staff & service
I’ve stayed here many times before- and it’s been fine but this time, there were a lot of little problems. The alarm clock was constantly going off and I couldn’t reset it- it seemed like there were 10 alarm times set and they kept going off no matter what I did. I finally asked the hotel to take the alarm clock out of the room. The TV kept freezing and going blank. The hotel mentioned that this was a problem receiving the signal from the cable company, but I was there for three nights, and it was never fixed. I don’t want to be harsh on the housekeeping, but the trash cans weren’t emptied, and the fitted sheet kept coming off the bed at night. The hallway water dispensers they use instead of bottled water were not working. It wasn’t an uncomfortable stay, but it just seemed that things were off. I am sure my next day will be much better…..
Stayed 3 nights in Jan 2026

10/10 Excellent

Lonnie

Stayed 4 nights in Jan 2026

2/10 Terrible

Melvin

Stayed 1 night in Oct 2025

10/10 Excellent

Rafael J

Stayed 4 nights in Nov 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Customer Service was amazing all around. The room was spotless and the staff was extremely accommodating!
Stayed 3 nights in Jan 2026

10/10 Excellent

Winnie

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, room comfort
Room a bit worn but nice.
Stayed 3 nights in Jan 2026

4/10 Poor

Malik

Stayed 3 nights in Oct 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean, pool was amazing, breakfast was good, but quite expensive. I would still recommend.
Stayed 2 nights in Jan 2026

10/10 Excellent

Tanisha

The rooms were clean the stay was amazing .. there was an issue with the heat but the staff immediately
Stayed 2 nights in Jan 2026

8/10 Good

Nadine

Stayed 2 nights in Jan 2026

10/10 Excellent

Dale

Stayed 1 night in Jan 2026

2/10 Terrible

Elizabeth

Stayed 1 night in Jan 2026

10/10 Excellent

Colin

Stayed 1 night in Jan 2026

10/10 Excellent

Luke, Murrieta

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location and the breakfast is even more amazing! Love this place.
Stayed 3 nights in Jan 2026