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Hotel Museo Mayan Inn de Guatemala

3.0 star property

Photo gallery for Hotel Museo Mayan Inn de Guatemala

Interior
Terrace/patio
Breakfast, lunch, dinner served; garden views
Hallway
Standard Double Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Restaurant
  • Business services
  • Bar

Explore the area

View map
8va Calle y 3ra avenida, Zona única, Santo Tomas, Chichicastenango, Quiche, 14002
  • Place, Chichi Market
    ‪2 min walk‬
  • Place, Santo Tomas Church
    ‪3 min walk‬
  • Place, Chichi Cemetery
    ‪3 min walk‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪116 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • Sleeps 3
  • 3 Single Beds

View all photos for Basic Suite

Premium bedding, individually decorated, individually furnished, desk

Basic Suite

  • Mountain view
  • 2 bedrooms
  • Sleeps 5
  • 1 Single Bed and 2 Large Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.8 out of 10
Exceptional
(9 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Chichicastenango

When you stay at Hotel Museo Mayan Inn de Guatemala in Chichicastenango, you'll be in the mountains, just steps from Capilla del Calvario and Santo Tomas Church. .This hotel is 0.2 mi (0.4 km) from Chichi Cemetery and 2 mi (3.2 km) from Los Senderos del Abuelo Ecological Park.

What's nearby

  • Chichi Market - 2 min walk - 0.2 km
  • Capilla del Calvario - 2 min walk - 0.2 km
  • Santo Tomas Church - 3 min walk - 0.3 km
  • Chichi Cemetery - 3 min walk - 0.3 km
  • Galería Pop-Wuj - 11 min walk - 1.0 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 145 min drive

Restaurants

  • ‪El Cafecito - ‬1 min walk
  • ‪Quicheladas - ‬30 min drive
  • ‪Restaurante Casa San Juan - ‬3 min walk
  • ‪Pollo Campero - ‬31 min drive
  • ‪Cafeteria " J'elek Cafe - ‬5 min walk

About this property

Hotel Museo Mayan Inn de Guatemala

Hotel Museo Mayan Inn de Guatemala offers 30 accommodations with fireplaces and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Business-friendly amenities include desks and phones. Bathrooms include showers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Treat yourself to a stay in one of the 30 individually decorated guestrooms, featuring fireplaces. Conveniences include phones and desks, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and gift shops/newsstands. This Colonial hotel also features wedding services, a fireplace in the lobby, and tour/ticket assistance.
Grab a bite to eat at the El Rincón de Garavito, a restaurant where you can take in the garden view, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 9:00 AM.
El Rincón de Garavito - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner.
Alfred's Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Alfred's Bar
  • El Rincón de Garavito

Things to do

  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Built in 1932
  • Colonial architecture
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Fireplace
  • Individual decor
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GTQ 220 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GTQ 15.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: GTQ 220 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GTQ 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Hotel Museo Mayan Inn de Guatemala
Hotel Museo Mayan Inn de Guatemala Chichicastenango
Museo Guatemala
Museo Mayan de Guatemala
Museo Mayan de Guatemala Chichicastenango
Hotel Museo Mayan Inn Guatemala Chichicastenango
Hotel Museo Mayan Inn Guatemala
Museo Mayan Guatemala Chichicastenango
Museo Mayan Guatemala
Museo Mayan Inn De Guatemala
Hotel Museo Mayan Inn de Guatemala Hotel
Hotel Museo Mayan Inn de Guatemala Chichicastenango
Hotel Museo Mayan Inn de Guatemala Hotel Chichicastenango

Hotel Museo Mayan Inn de Guatemala Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 152 out of 260 reviews
Rating 8 - Good. 76 out of 260 reviews
Rating 6 - Okay. 21 out of 260 reviews
Rating 4 - Poor. 9 out of 260 reviews
Rating 2 - Terrible. 2 out of 260 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Marta

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was clean. It was cold during our stay, so having a fireplace was nice. Our toilet stopped working during our last night there so we had to use the toilets in the common area. Shower was a mystery, we managed hot water just once. Breakfast was ok, nothing to remember. I would not recommend dinner there, our food was cold. Great location, but overall we thought it isn’t worth what we paid for it.
Stayed 2 nights in Jan 2026

2/10 Terrible

Susan

Travelled with partner
Disliked: Amenities, property conditions & facilities
Low rating because they put us in a clausterphobic triple room when we booked a large open double room. Noise was horrible! Didn't sleep. It was only one night so we let it go.
Stayed 1 night in Jan 2026

8/10 Good

Nancy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Staff was wonderful, especially the waiters and room attendants.
Stayed 2 nights in Jan 2026

8/10 Good

Clive

Liked: Cleanliness
Great location, historic hotel. Nice touch to have a log fire in the room because otherwise the hotel is unheated.
Stayed 1 night in Jan 2026

10/10 Excellent

MARK

Stayed 1 night in Jan 2026

10/10 Excellent

Patricia, London

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 3 nights in Dec 2025

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, a very beautiful and historic hotel within a very short walk to the market. The breakfast is great! This is a very special hotel and would highly recommend the experience.
Stayed 2 nights in Dec 2025

4/10 Poor

Estuardo

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was very noisy. It was next to the street and I couldn't get some rest. It was super cold and the room did not have heater. A portable one would help.
Stayed 1 night in Nov 2025

6/10 Okay

Ernest, Fairfax

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Historic hotel with good service. Amenities are basic; location is extraordinary.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice experience with wood burning fireplace
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Lionel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception was very average nothing special, the restaurant wasn’t good, it needs a better menu, the staff at the bar( welcome drink) was excellent, the plumbing in the toilets needs improvement
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
It i a beautiful colonial building that has been preserved, and at night I enjoyed the open fireplace for its relaxing quality and the natural warmth.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful authentic inn with wonderful staff.
Stayed 1 night in Aug 2025

8/10 Good

Pierre

Liked: Property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous property!

An absolutely charming, fantastic, historic property, right in the middle of town, at the very edge of the market. We had an enormous suite with a fireplace and more beds and space than we could use. Loved it!!!
Stayed 1 night in May 2025

10/10 Excellent

Kean, Rochester

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a museum. In normal situation, it is run as autograph or luxury selection. You use antique bed and in rooms with colonian furnitures. One block away from the famous church and Mayan market. The staff ain a seperate office and very professional to give you timetable and help you with guide to any place.A chef team serve you for breakfest. You pay local price for luxury selection place.
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Yuichi

Stayed 1 night in May 2025

10/10 Excellent

MAURIEN

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Margaret, Reno

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great place with lots of character! It is right in the center of things if you're going to the market or cemetery, although a bit of a walk from where most shuttles drop off I think (tuk-tuks are available, but negotiate before getting in!). The beds were very comfortable, there were plenty of outlets - though no overhead lighting - and they brought a pitcher of purified water for drinking and teeth brushing. The breakfast was also very good. The only disappointments were the expensive bar (which didn't have purified ice) and the sort of threadbare vintage furniture in the room (which could easily be fixed without losing the charm). We were only there for one night to go to the market, and I wish we could have stayed longer!
Stayed 1 night in May 2025

8/10 Good

Daniel, San Bernardino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very difficult to get to sleep because we were in a room that was on the side of the street. Very noisy room.
Stayed 1 night in May 2025

10/10 Excellent

Germano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Only
Stayed 1 night in Apr 2025