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Sheraton Chihuahua Soberano

4.0 star property

Photo gallery for Sheraton Chihuahua Soberano

Outdoor pool
Outdoor pool
Indoor wedding
Bar (on property)
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
  • Housekeeping

Explore the area

View map
Barranca del Cobre 3211, Fraccionamiento Barrancas, Chihuahua, CHIH, 31125
  • Medical Star Hospital
    ‪10 min walk‬
  • District 1 - Shopping Mall
    ‪14 min walk‬
  • Distrito Uno
    ‪14 min walk‬
  • Chihuahua, Chihuahua (CUU-General Roberto Fierro Villalobos Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

7.4 out of 10
Good
(6 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, City View

8.6 out of 10
Excellent
(44 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, City View

7.6 out of 10
Good
(7 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Mountain View

9.2 out of 10
Wonderful
(7 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Mountain View

In-room safe, desk, blackout curtains, iron/ironing board

Club Room, 1 King Bed, Mountain View

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Mountain View

In-room safe, desk, blackout curtains, iron/ironing board

Club Room, 2 Queen Beds, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • 96 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Chihuahua

When you stay at Sheraton Chihuahua Soberano in Chihuahua, you'll be in the business district, within a 15-minute walk of Medical Place and Medical Star Hospital. .This hotel is 0.8 mi (1.3 km) from Plaza Saucito and 0.8 mi (1.3 km) from St Barths Spa.

What's nearby

  • Medical Star Hospital - 10 min walk - 0.9 km
  • St Barths Spa - 14 min walk - 1.2 km
  • District 1 - Shopping Mall - 14 min walk - 1.2 km
  • Distrito Uno - 14 min walk - 1.2 km
  • Fashion Mall - 6 min drive - 6.5 km

Getting around

  • Chihuahua Chepe Station - 16 min drive
  • Chihuahua, Chihuahua (CUU-General Roberto Fierro Villalobos Intl.) - 29 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪San Francisco Country Club - ‬11 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪Kampai - ‬17 min walk
  • ‪Café México Corazón de Melón - ‬10 min walk

About this property

Sheraton Chihuahua Soberano

Hotel in Chihuahua with a fitness center and a 24-hour business center
Sheraton Chihuahua Soberano offers 204 accommodations with laptop-compatible safes and coffee/tea makers. 40-inch LED televisions come with premium cable channels. Bathrooms include separate bathtubs and showers and complimentary toiletries.

This Chihuahua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 204 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have separate bathtubs and showers and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access and a ballroom.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and 4 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 342 for adults and MXN 174 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Racquetball/squash

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from February 19 to April 10:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 342 for adults and MXN 174 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is recommended for transportation to and from this property

Property is also known as

Sheraton Chihuahua Soberano Hotel
Sheraton Soberano Hotel
Sheraton Chihuahua Soberano
Sheraton Soberano
Sheraton Chihuahua Soberano Hotel
Sheraton Chihuahua Soberano Chihuahua
Sheraton Chihuahua Soberano Hotel Chihuahua

Sheraton Chihuahua Soberano Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 610 out of 1004 reviews
Rating 8 - Good. 188 out of 1004 reviews
Rating 6 - Okay. 98 out of 1004 reviews
Rating 4 - Poor. 65 out of 1004 reviews
Rating 2 - Terrible. 43 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Javier

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Tristísimo que hayan llevado a un hotel tradicional de Chihuahua a esto. Malas instalaciones, mal servicio, no regreso.
Stayed 1 night in Feb 2025

4/10 Poor

Ji Young

Business traveller
Disliked: Staff & service
It was my go to whenever I go to Chihuahua. But this time, a big disappointment. From luggage dragging bell man from not so friendly front desk.
Stayed 3 nights in May 2025

10/10 Excellent

María

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Elias

Stayed 2 nights in May 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

2/10 Terrible

Jose

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Terrible
Stayed 1 night in May 2025

10/10 Excellent

Brandon

Travelled with family and small children
Liked: Amenities
Me and my wife love Sheraton Chihuahua Soberano. Every time we are in Chihuahua, that is where we stay. We are retuning customers and will be for the future. Keep up the great job Sheraton Chihuahua Soberano!
Stayed 1 night in May 2025

10/10 Excellent

Sulema, Clint

Liked: Staff & service, amenities, property conditions & facilities
Service
Stayed 3 nights in Apr 2025

10/10 Excellent

Guillermo

Stayed 3 nights in Apr 2025

10/10 Excellent

Martin

Stayed 2 nights in Mar 2025

10/10 Excellent

Wesley, Rosenort

Stayed 1 night in Mar 2025

2/10 Terrible

Juan

Stayed 3 nights in Mar 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities

Disappointing

The service is very slow at the restaurant and other areas. I had to call several times to request the laundry service. The hotel in general, and the rooms need maintenance: old/dirty carpets, towels and tablecloths with holes. No shower gel or soap in the shower/bathtub. This is not a Sheraton quality service
Stayed 3 nights in Mar 2025

10/10 Excellent

perla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Jaqueline, Albuquerque

Liked: Staff & service, amenities, property conditions & facilities
Excellent as always! Thank you.
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was hoping for the best. But this property is rundown and should be listed as a 2 stars the best. Do not stay in room 138. AC does not work and way too hot. I asked them to assist, but no one came to fix it. I had to sleep in a hot room. Nice to see from the outside, but the rooms are not worth the price. Terrible experience.
Stayed 1 night in Feb 2025

10/10 Excellent

Javier Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Best Hotel in town!!!!!
Stayed 1 night in Jan 2025

2/10 Terrible

Liliana

Stayed 1 night in Dec 2024

10/10 Excellent

Arturo Muñoz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel the carpet is a little old in my opinion. But everything else looks nice.
Stayed 3 nights in Dec 2024

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and service from all staff
Stayed 1 night in Dec 2024

10/10 Excellent

Enrique

Stayed 1 night in Dec 2024

6/10 Okay

Karla

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Habia un grillo en la habitacion y está muy muy viejo el hotel..
Stayed 1 night in Dec 2024

10/10 Excellent

Jaqueline, Albuquerque

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Jazmin

Travelled with family and small children
Liked: Amenities
Great location, definitely coming again!
Stayed 1 night in Nov 2024