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Hotel Alcázar de Luna

3.0 star property

Photo gallery for Hotel Alcázar de Luna

Double Room, Mountain View | Terrace/patio
Exterior
A modern reception area with a black reception desk, a staircase, and three grey chairs.
Outdoor pool
A modern elevator with a marble wall and a metal handrail.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Cuernavaca-Chilpancingo 80 km, Ixquiapa, Chilpancingo de los Bravo, GRO, 39016
  • Place, Zoologico Zoochilpan
    ‪4 min drive‬
  • Place, Regional Museum of Guerrero
    ‪7 min drive‬
  • Place, Jose Juarez Museum
    ‪7 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Luxury Room

Luxury Room

Luxury Room

  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room, Mountain View

Two double beds with wooden headboards, white bedding, and red accents.

Double Room, Mountain View

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

A neatly made bed with a wooden headboard, two bedside tables with lamps, and a red throw blanket.

Executive Room, 1 King Bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

  • 53 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Chilpancingo de los Bravo

With a stay at Hotel Alcázar de Luna in Chilpancingo de los Bravo, you'll be within a 5-minute drive of Zoologico Zoochilpan and Jose Juarez Museum. .This hotel is 3.6 mi (5.7 km) from Regional Museum of Guerrero and 5 mi (8.1 km) from La Avispa Museum.

What's nearby

  • Zoologico Zoochilpan - 4 min drive - 4.9 km
  • Regional Museum of Guerrero - 7 min drive - 6.4 km
  • Jose Juarez Museum - 7 min drive - 6.4 km
  • La Avispa Museum - 7 min drive - 9.0 km
  • Galerias Chilpancingo - 10 min drive - 12.0 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 89 min drive

Restaurants

  • ‪Tecuán - ‬1 min drive
  • ‪Restaurant El 30 - ‬3 min drive
  • ‪Antojitos Doña Cecy - ‬3 min drive
  • ‪El compadre de Jalapa - ‬4 min drive
  • ‪Tierras Prietas - ‬2 min drive

About this property

Hotel Alcázar de Luna

Hotel Alcázar de Luna offers 38 accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Bathrooms include showers with rainfall showerheads. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 38 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Enjoy a satisfying meal at Restaurante Naoli serving guests of Hotel Alcázar de Luna.
Featured amenities include express check-in, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A hosted evening meal is available for a surcharge daily.
Restaurante Naoli - Onsite family restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant
  • Hosted evening meal available daily for a fee of MXN 300

Restaurants on site

  • Restaurante Naoli

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Front entrance ramp
  • Lift (89 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (76 centimetre wide)
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Hosted evening meal: MXN 300

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Pool access available from 7:00 AM to 7:00 PM

Hotel Alcázar de Luna Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 1 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

Reviews

8/10 Good

Jose

Si
Stayed 1 night in Mar 2026