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SureStay Hotel by Best Western Chula Vista San Diego Bay

3.0 star property

Photo gallery for SureStay Hotel by Best Western Chula Vista San Diego Bay

Lobby
Reception
Restaurant
Outdoor pool
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View map
699 E St, Chula Vista, CA, 91910
  • Place, Chula Vista Center
    ‪17 min walk‬
  • Place, San Diego Bay
    ‪4 min drive‬
  • Place, Chula Vista Bayside Park
    ‪4 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(110 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(83 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible-1 Queen, Mobility Accessible, Communication Assistance, Roll In Shower, Microwave And Refrigerator, Non-Smoking

Bathroom

Accessible-1 Queen, Mobility Accessible, Communication Assistance, Roll In Shower, Microwave And Refrigerator, Non-Smoking

  • Sleeps 2

King Room With Microwave And Refrigerator-Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave And Refrigerator

  • Sleeps 4

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About the area

Chula Vista

When you stay at SureStay Hotel by Best Western Chula Vista San Diego Bay in Chula Vista, you'll be by the ocean, a 3-minute drive from San Diego Bay and 8 minutes from Petco Park. .This hotel is 7 mi (11.3 km) from San Diego Convention Center and 7.2 mi (11.7 km) from Balboa Park.

What's nearby

  • Chula Vista Center - 17 min walk - 1.4 km
  • Scripps Mercy Hospital Chula Vista - 3 min drive - 2.3 km
  • San Diego Bay - 4 min drive - 3.0 km
  • Chula Vista Bayside Park - 4 min drive - 3.0 km
  • Living Coast Discovery Center - 4 min drive - 1.9 km

Getting around

  • Bayfront - E St. Trolley Station - 5 min walk
  • Old Town Transit Center - 17 min drive
  • San Diego Intl. Airport (SAN) - 21 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Circle K - ‬12 min walk
  • ‪Jack in the Box - ‬3 min drive
  • ‪Jack in the Box - ‬2 min drive

About this property

SureStay Hotel by Best Western Chula Vista San Diego Bay

SureStay Hotel by Best Western Chula Vista San Diego Bay offers 106 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

32-inch LCD televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 106 guestrooms featuring refrigerators and microwaves. 32-inch LCD televisions are provided, with cable programming available. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (117 centimetre high)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Chula Vista Bayfront Inn
Surestay By Chula Vista Diego
SureStay Hotel by Best Western Chula Vista San Diego Bay Hotel

SureStay Hotel by Best Western Chula Vista San Diego Bay Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 769 out of 1630 reviews
Rating 8 - Good. 372 out of 1630 reviews
Rating 6 - Okay. 224 out of 1630 reviews
Rating 4 - Poor. 111 out of 1630 reviews
Rating 2 - Terrible. 154 out of 1630 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Humberto

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Customer service was good in the front desk.
Stayed 1 night in Dec 2025

10/10 Excellent

Oscar

Stayed 1 night in Dec 2025

10/10 Excellent

Raphael

Liked: Cleanliness, property conditions & facilities
Great staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly, helpful staff and clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Mariano

Stayed 1 night in Dec 2025

8/10 Good

Barry

Stayed 4 nights in Dec 2025

10/10 Excellent

Lina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Dec 2025

10/10 Excellent

Juan

Stayed 2 nights in Dec 2025

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good except breakfast needed some protein. Needed at least eggs sausage or bacon
Stayed 1 night in Dec 2025

6/10 Okay

Melissa

Stayed 1 night in Nov 2025

10/10 Excellent

JORGE

Stayed 2 nights in Dec 2025

10/10 Excellent

Pablo

Stayed 1 night in Nov 2025

10/10 Excellent

Lina

Stayed 1 night in Dec 2025

8/10 Good

Irma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is really really basic, just sweet stuff. But for the price you can't really ask for much. So it's ok. The hotel is clean, beds ok, good shower, free parking. Food options just a few steps.
Stayed 1 night in Nov 2025

2/10 Terrible

Garvey

Stayed 1 night in Dec 2025

2/10 Terrible

Ronald

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They cancelled our reservation after labeling us homeless cuz we pull a wagon fuk that they were rude said we could not stay we paid booked for 4 days they are refusing us any refund outta of 4 days cuz they did not like us thats crazy do not pay ahead at this sure stay u loose your money
Stayed 3 nights in Nov 2025

8/10 Good

Sarwesh, Mukilteo

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean room. Although Expedia messed up my confirmation, was able to solve by calling them
Stayed 3 nights in Dec 2025

6/10 Okay

David

Stayed 1 night in Nov 2025

6/10 Okay

David

Travelled with partner
Liked: Cleanliness
Room was great breakfast staff was rude but overall it was a good stay
Stayed 1 night in Dec 2025

10/10 Excellent

Lina

Stayed 1 night in Dec 2025

8/10 Good

Beatrice, San Diego

Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Stayed 1 night in Nov 2025

6/10 Okay

SWATHI

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was neat but amenities ( Coffee Maker, Alarm/Time device)were provided only after we were asked inspite of website mentioning they are all available . Bathroom door gets jammed always & had to push harder to open it . Door was repaired next day after we checked in. Wifi signal strength is little weaker but we didn’t use it much.
Stayed 3 nights in Nov 2025

10/10 Excellent

Alexis

Stayed 2 nights in Nov 2025

6/10 Okay

STEPHANIE

Liked: Staff & service
JUST ADVERAGE LOCATION GOOD STAFF VERY PROFESSIONAL
Stayed 1 night in Aug 2025