SureStay Hotel by Best Western Chula Vista San Diego Bay

3.0 star property

Photo gallery for SureStay Hotel by Best Western Chula Vista San Diego Bay

Outdoor pool
Reception
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Free daily continental breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View map
699 E St, Chula Vista, CA, 91910
  • Place, Chula Vista Center
    ‪17 min walk‬
  • Place, Naval Base San Diego
    ‪4 min drive‬
  • Place, San Diego Convention Center
    ‪9 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪14 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(95 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.8 out of 10
Good
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(80 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Chula Vista

When you stay at SureStay Hotel by Best Western Chula Vista San Diego Bay in Chula Vista, you'll be by the ocean, a 3-minute drive from San Diego Bay and 8 minutes from Petco Park. .This hotel is 7 mi (11.2 km) from San Diego Convention Center and 7.6 mi (12.3 km) from Balboa Park.

What's nearby

  • Chula Vista Center - 17 min walk - 1.4 km
  • Naval Base San Diego - 4 min drive - 3.8 km
  • San Diego Bay - 6 min drive - 1.5 km
  • Petco Park - 9 min drive - 11.5 km
  • San Diego Convention Center - 9 min drive - 11.9 km

Getting around

  • Bayfront - E St. Trolley Station - 4 min walk
  • Old Town Transit Center - 16 min drive
  • San Diego Intl. Airport (SAN) - 18 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Circle K - ‬11 min walk
  • ‪Wendy's - ‬4 min walk
  • ‪Roberto's Taco Shop - ‬18 min walk
  • ‪Taco Bell - ‬1 min walk

About this property

SureStay Hotel by Best Western Chula Vista San Diego Bay

Hotel with free breakfast, near San Diego Bay
SureStay Hotel by Best Western Chula Vista San Diego Bay offers 106 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

32-inch LCD televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 106 guestrooms featuring refrigerators and microwaves. 32-inch LCD televisions are provided, with cable programming available. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (117 centimetre high)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per day
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Chula Vista Bayfront Inn
Surestay By Chula Vista Diego
SureStay Hotel by Best Western Chula Vista San Diego Bay Hotel

SureStay Hotel by Best Western Chula Vista San Diego Bay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 711 out of 1517 reviews
Rating 8 - Good. 343 out of 1517 reviews
Rating 6 - Okay. 209 out of 1517 reviews
Rating 4 - Poor. 107 out of 1517 reviews
Rating 2 - Terrible. 147 out of 1517 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smell very nice
Stayed 2 nights in Aug 2025

6/10 Okay

Delia

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Johann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Kymbat

Liked: Cleanliness
Disliked: Property conditions & facilities
Breakfast limited choises, staff is
Stayed 4 nights in Jul 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Decent
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service
It was a quiet and comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

angel

Stayed 1 night in Jul 2025

4/10 Poor

Viktor

Stayed 2 nights in Aug 2025

6/10 Okay

Jeffrey

Very average
Stayed 2 nights in Aug 2025

10/10 Excellent

Murat

Stayed 1 night in Aug 2025

2/10 Terrible

Salim

Stayed 1 night in Aug 2025

8/10 Good

Damon

Business traveller, Travelled with partner
This hotel is an average choice. If you’re looking for a clean and affordable place to stay, it’s not a bad option. As they say, you get what you pay for.
Stayed 5 nights in Jul 2025

10/10 Excellent

Jesus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The gentleman from the front desk is great!
Stayed 3 nights in Jul 2025

4/10 Poor

Melissa, Wooster

Business traveller
Disliked: Cleanliness
The room smelled moldy and damp. The area was sketchy to say the least. I did not feel safe walking around there. When I arrived, they charged me for my room and said it didn't go through so they charged again resulting in a double charge on my card. Then when the next person came in on staff they charged me again! They literally double charged me for an already overpriced room. This took up hundreds of dollars from my balance that I needed for this trip. When I tried to get irlt resolved they said nothing they can do that the charges will just drop off in several days. Seriously very inconvenient. I would not recommend this place.
Stayed 3 nights in Jul 2025

6/10 Okay

Melissa

Liked: Staff & service
The price was good but the shower was way too hot even when you turned it on to cold. The bed was comfortable.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Pleasant!

It was a lovely stay. Everything was so clean and pleasant. It made me wish we were staying for more than one night.
Stayed 1 night in Jul 2025

6/10 Okay

Veronica Leon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The bed was not very comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Rosalinda

Stayed 2 nights in Jul 2025

10/10 Excellent

Ruth

Liked: Amenities
Everything was pretty good
Stayed 3 nights in Jul 2025

6/10 Okay

Wade

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff argued with how to check me in which was weird. They didn't argue with me, just with each other. The breakfast was really nice and clean, though the staff was not pleasant, though. I received a text to check out online, which I thought was convenient, but when I verified that's the process with the desk staff, she argued randomly that I was wrong and that this hotel isn't with Best Western and that I needed to turn my key in to check out and get a deposit back. That's truly not in line with the industry, but I did what she said. I'm not sure why everyone was in a dismal mood, but the property was adequate. The bed, pillow, water pressure, room temperature, tv were really great. I wish the staff dispositions were as pleasant as the property.
Stayed 6 nights in Jul 2025

10/10 Excellent

Cynthia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at. Very convenient location. Everything is close by! Only 18 minutes from the zoo and 15 min from sea world. Food options are walking distance. Market is only a walk away!
Stayed 3 nights in Jul 2025

10/10 Excellent

ethan

Stayed 2 nights in Jul 2025

10/10 Excellent

Ralynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the staff checked in to make sure everything was ok. Traveling alone, this was a bonus, feeling safe and looked after. I am always very pleased when i stay there 2 or 3 times a year to visit my family
Stayed 2 nights in Jul 2025

6/10 Okay

Heintje

Liked: Staff & service
Might be better to have a wood floor instead of a carpet. Some area of the carpet was ripped.
Stayed 2 nights in Jul 2025

8/10 Good

Christopher

Stayed 1 night in Jul 2025